---
title: ITC Cloud DX Reviews
meta_title: 'ITC Cloud DX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ITC Cloud DX works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---


# ITC Cloud DX Reviews
**Vendor:** In-Telecom  
**Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About ITC Cloud DX
Get real-time analytics, alerts, and insights into your sales and service departments with AI-powered call tracking software by In-Telecom Cloud DX. Sales and support are the lifeblood of your organization. They bring in new business and help you maintain excellent client relationships. But how do you improve that experience? In-Telecom Cloud DX is an AI-powered communications intelligence platform designed to help you maximize the effectiveness of your calls and improve performance in real-time. Manage your calls, analyze performance, maximize marketing effectiveness, and increase ROI with In-Telecom Cloud DX. With an AI-powered call tracking solution, you'll be able to dig deeper into sales and service performance, identify best practices, and optimize your workflows.




## ITC Cloud DX Reviews
  ### 1. Review for ITC Cloud DX

**Rating:** 3.5/5.0 stars

**Reviewed by:** Md A. | Software Support Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about ITC Cloud DX?**

The AI powered technology which helps in maximizing effectiveness of call and increase roi. Overall product is easy to use.

**What do you dislike about ITC Cloud DX?**

The product is little expensive and can be improved.

**What problems is ITC Cloud DX solving and how is that benefiting you?**

Managing inbound and outbound calls



- [View ITC Cloud DX pricing details and edition comparison](https://www.g2.com/products/itc-cloud-dx/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A42%3A01+-0500&secure%5Bsession_id%5D=8d9adb87-c7c9-4531-96ed-728b09aed807&secure%5Btoken%5D=93006b0c1821154b971bea4ef24d2caf59fa7e5be07892671b75d5ce71259cc1&format=llm_user)

## ITC Cloud DX Features
**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Phone Number Management**
- Local Phone Numbers
- Toll-Free Numbers
- Port Existing Numbers

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Tracking**
- Visitor & Keyword Tracking
- Dynamic Number Insertion
- Multi-Channel Call Attribution
- Activity Tracking
- Conversion Tracking
- ROI Tracking

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data
- Contact Management

**Analytics**
- Call Data
- Call Recording
- Advanced Reporting
- Conversation Intelligence
- Real-Time Reporting

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking
- AI/Machine Learning

**Additional Functionality**
- Meeting Management
- AI Copilot
- Reminders
- Recommendations
- Lead Distribution
- Workflow Management
- Performance Management
- Dashboard
- Email Management
- Lead Management
- Activity Tracking
- Email Templates
- Third-Party Integrations
- Customizable Fields
- Sales Pipeline Management
- Generative AI
- Automatic Call Distribution
- Call Monitoring
- Lead Capture
- Deal Management
- Call List Management
- Multi-Channel Communication
- Call Recording
- For Contact Centers
- CRM
- Data Management
- Calendar Management
- Chat/Messaging
- Lead Qualification
- API
- Task Management
- Interaction Tracking
- Reporting & Statistics

**Call Routing**
- IVR
- Call Scheduling
- Geo-Routing
- Call Routing

**Administration**
- Martech Integrations
- Privacy, Security, and Compliance
- Performance and Reliability

**Agentic AI - Inbound Call Tracking**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Computer Telephony Integration

**Additional Functionality**
- Activity Dashboard
- Campaign Analytics
- Automatic Call Distribution
- Lead Capture
- Real-Time Analytics
- API
- CRM
- Call List Management
- Real-Time Monitoring
- Campaign Management
- Voice Mail
- Call Scoring
- Call Whispering
- Data Import/Export
- Generative AI
- Multi-Campaign
- Call Tracking Metrics
- Monitoring
- Lead Generation
- AI Copilot
- Call Transcription
- Call Center Management
- Predictive Dialer
- Lead Management
- Customizable Reports
- Contact Management
- Caller ID
- Auto-Dialer
- Call Disposition
- Performance Management
- Call Scripting
- Lead Qualification
- Call Transfer
- Reporting & Statistics
- Alerts/Notifications
- Call Monitoring

## Top ITC Cloud DX Alternatives
  - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,742 reviews)
  - [800.com](https://www.g2.com/products/800-com/reviews) - 4.7/5.0 (1,012 reviews)
  - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews)