--- title: ITBoost Reviews meta\_title: 'ITBoost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ITBoost works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1 scale: '5' date\_modified: '2026-07-12' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

# ITBoost Reviews & Product Details

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###### Profile Status

This profile is currently managed by ITBoost but has limited features.  
  
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Among MSP owners and service technicians, ITBoost is the premier IT documentation solution that brings together IT documentation, customer feedback, business intelligence, and more. ITBoost, IT documentation system by ConnectWise, has a versatile dashboard that hosts the most advanced documentation solution in the industry, and displays the numbers you actually need to see from your external platforms. ITBoost gives you easy access to all of your MSP business applications, PSAs and RMMs. Do what you need to do, all from one place.

* * *

Seller
[ITBoost](https://www.g2.com/sellers/itboost)
Discussions
[ITBoost Community](https://www.g2.com/products/itboost/discuss)
Languages Supported

English

Overview by
Rick Salmon (Senior Digital Marketing Manager at ConnectWise)

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## Pricing

Pricing provided by ITBoost.

### Basic

15.30

 User/Month, Yearly Paid Annually

### Plus

24.30

User/Month, Yearly Paid Annually

[
View More Pricing Information
](https://www.g2.com/products/itboost/pricing)

## Top-Rated Alternatives

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 ![Mohana R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohana R.")
MR

Mohana R.

Senior Software Engineer

Information Technology and Services

Enterprise (\> 1000 emp.)

2/21/2022

"Centralized MSP Documentation Management for our KBase using ITBoost"

4.5/5

What do you like best about ITBoost?

ITBoost provides us with real-time graphical representations of our organization's statistical information via charts, graphs, and custom metrics. It can be used for importing documents internally or in groups based on our necessity. It grants me the Administrator Dashboard through which I can overview access privileges and authoritative functions for all users. Review collected by and hosted on G2.com.

What do you dislike about ITBoost?

ITBoost is easily accessible by all our associates in our organization as its web-oriented SAAS platform for our MSP documentation. It manages all critical information related to our SOP, contacts, and digital assets so that our team members focus more on building our KBase and improving productivity. All features offered by ITBoost are superb for our organization & clients. Review collected by and hosted on G2.com.

What problems is ITBoost solving and how is that benefiting you?

ITBoost establishes a platform for our Knowledge Base in which we can maintain an organized repository of operating procedures, best practices, and documents based on hands-on experience with specific software. Since ITBoost delivers effective MSP documentation management, it allows us to look for various opportunities to improve our business process based on client aspirations. Its Administration dashboard offers many drag-and-drop functionalities for expanding our KBase and promotes its visibility through its single-pane-of-glass view. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of ITBoost for G2 to provide buying insight. Below are some alternatives with more reviews:

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5

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[Show More](#)

## Questions about ITBoost? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ITBoost
](https://www.g2.com/products/itboost/discussions/new)

GU

Guest User

What is ITBoost used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-itboost-used-for)

[
View all Discussions
](https://www.g2.com/products/itboost/discuss)

## Pricing Options

Pricing provided by ITBoost.

### Basic

15.30

 User/Month, Yearly Paid Annually

### Plus

24.30

User/Month, Yearly Paid Annually

### Premium

33.30

 User/Month, Yearly Paid Annually

[
View More Pricing Information
](https://www.g2.com/products/itboost/pricing)

##### Categories on G2

[IT Documentation](https://www.g2.com/categories/it-documentation)[Other IT Management](https://www.g2.com/categories/other-it-management)

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