ShippyPro has significantly streamlined our shipping operations. The multi-carrier integration is excellent — we can compare rates and select the best option in just a few clicks. The label generation is fast and accurate, and the tracking features keep both our team and our customers informed in real time. The interface is intuitive and easy to navigate, even for users who are not particularly tech-savvy. Overall, it has saved us a considerable amount of time and reduced manual errors in our fulfillment process. Review collected by and hosted on G2.com.

There is not much to dislike honestly. Occasionally the interface can feel slightly slow when loading large shipment histories, but it is a minor inconvenience that does not impact the overall experience. Customer support response times could be slightly faster, but the quality of assistance provided is always helpful and professional. Review collected by and hosted on G2.com.

I like the Back-office portal and the multitude of couriers integrated into ShippyPro. I appreciate how it standardizes the integration with different couriers, significantly reducing the time to market in very different countries and allowing us to reduce our technological costs. I find the dashboard an excellent tool for monitoring and managing the various shipments. Review collected by and hosted on G2.com.

I would need more proactive maintenance for the mapping of shipment status tracking. Review collected by and hosted on G2.com.

I really like the ShippyPro tracking dashboard, especially now that it is integrated with Zendesk. It's really useful to immediately see if a ticket has already been opened without having to enter Zendesk, and to have a clear overview of critical shipments. The automation rules also reduce manual work and simplify daily management. They are also very available and quick to respond to questions or tickets. Review collected by and hosted on G2.com.

I encountered some initial difficulties with the automation rules, particularly the one related to the empty phone number, which doesn't seem to work as it should. Review collected by and hosted on G2.com.

What stood out most during our evaluation was the intuitive interface, along with the broad selection of carrier integrations available. The onboarding team was responsive and offered clear guidance at each step, which made the initial setup feel straightforward and manageable. We also appreciated the platform’s emphasis on simplifying international shipping from a single dashboard, keeping everything centralized and easy to navigate. Review collected by and hosted on G2.com.

So far, we haven’t identified any major drawbacks. The main challenge is that the platform includes a lot of features, which can create a learning curve during the initial setup. Having more guided resources, along with AI-powered onboarding recommendations, would help make the first-time experience even smoother. Review collected by and hosted on G2.com.

Flexibility, problem-solving skills, and speed. Review collected by and hosted on G2.com.

It is an intermediary between 2 companies, in some cases when there are problems, the resolution takes longer because it is not immediately clear where the error is. Review collected by and hosted on G2.com.

What I like most about ShippyPro is how it centralizes all of my shipping operations in one intuitive dashboard. Connecting multiple carriers and sales channels feels seamless, and the bulk label generation saves us hours of manual work each week. I also appreciate the automated tracking notifications and the customizable return portal, both of which noticeably improve our customers’ post-purchase experience. Review collected by and hosted on G2.com.

What I dislike most is the initial learning curve. The platform includes so many advanced features that the first setup can feel overwhelming. In addition, I think the error messages from carrier APIs could be more descriptive, which would make it easier to troubleshoot label-printing issues more quickly. Lastly, while the support team is knowledgeable, response times can sometimes be a bit slow unless you’re on a higher-tier enterprise plan. Review collected by and hosted on G2.com.

I use ShippyPro to manage the printing of courier waybills and it is really easy to use. I appreciate the fact that it includes all couriers, so if I change or add a courier, I find it and implement it in an instant. I don't have to go crazy with the integrations of various couriers and I can easily configure the rates. During packing, I can calculate the most advantageous courier. The installation was very easy. As far as I'm concerned, ShippyPro is fine as it is. Review collected by and hosted on G2.com.

I like everything Review collected by and hosted on G2.com.

Shippy Pro offers a wide range of carriers, which makes integration much simpler. It also includes tools for monitoring carrier performance and keeping track of invoices. Review collected by and hosted on G2.com.

One downside of using Shippy Pro is that they don’t always provide a ready-to-use carrier integration, and new developments can take some time to be released. Review collected by and hosted on G2.com.

I have been using ShippyPro for over 10 years as the E-commerce Manager of ErreBi Group s.r.l. and I can say that I have seen the evolution of the platform practically from the beginning.

We were among the first customers: I still remember one of the first newsletters received (which even ended up in spam) that intrigued me and prompted me to try the service. Since then, we have never left it.

Over time, ShippyPro has become an essential tool for structuring and simplifying the management of shipments, especially in a growing e-commerce context. The ability to integrate multiple couriers, centralize flows, and automate various operational steps has allowed us to improve internal efficiency and reduce manual errors.

One of the aspects I appreciate the most is the continuous evolution of the platform: it has not remained stagnant but has grown along with the needs of the market and merchants. The support has also always been available and solution-oriented.

I would recommend ShippyPro to anyone who wants to seriously structure their logistics and have a professional and scalable management of shipments. Review collected by and hosted on G2.com.

If I have to identify an area for improvement, I would say that some advanced features require a bit of initial time to be fully utilized, but once configured correctly, they really make a difference. Review collected by and hosted on G2.com.

What I like most about ShippyPro is that it centralizes all my shipping operations in one intuitive platform. I can manage multiple carriers, compare rates in real time, automate label creation, and track shipments without having to switch between different systems. The dashboard is clean and well-organized, which saves me a lot of time in day-to-day work. The automation rules are particularly powerful and help cut down on manual errors. Review collected by and hosted on G2.com.

Honestly, there’s very little to dislike. In the beginning, a few of the more advanced automation settings took some exploring for me to fully understand, but once I had everything configured, it all ran smoothly. A slightly more detailed onboarding guide for the advanced features would make that initial setup even quicker and easier. Review collected by and hosted on G2.com.