They are always available when I need them. They go above and beyond to fix the issue. Review collected by and hosted on G2.com.

Sometimes they take a while to download a new software because they have to make sure it's compatible with their system Review collected by and hosted on G2.com.

Jose's willing-to-help attitude made me ask a bunch of questions to fix the minor computer issues. I called him for one point and resolved the others as well. Way to go, Jose. I wish everyone should have this positive attitude, including me! Review collected by and hosted on G2.com.

Nothing at all. No wait time. He saw my request and replied and tried to solve it quickly. Review collected by and hosted on G2.com.

THEIR EMAIL QUICK RESPONSE! AND FOLLOW UP Review collected by and hosted on G2.com.

I HAVE NOTHING REALLY TO COMPLAIN ABOUT HERE Review collected by and hosted on G2.com.

I have been working with the team members from IT Vortex for over a decade. They are always knowledgable and willing to quickly find the solution to any challenge I've had. Review collected by and hosted on G2.com.

I personally have never found a downside to IT Vortex. Review collected by and hosted on G2.com.

Always so quick, friendly, and knowledgeable on any questions or requests! I appreciate the kindness and professionalism of every individual. Each person gives the same great results! Review collected by and hosted on G2.com.

Nothing! We have never had any issues with the team or service. Review collected by and hosted on G2.com.

I like how quickly we get responses that they're working on it. Review collected by and hosted on G2.com.

I understand why the tickets are helpful, but sometimes an issue goes beyond the scope of the ticket and the ticket status becomes confusing. Review collected by and hosted on G2.com.

All the team members are friendly,helpful Review collected by and hosted on G2.com.

I have no complaints at all! the team is responsive and solution oriented Review collected by and hosted on G2.com.

They respond quickly to all requests and are very thorough in making sure your problem is handled. Review collected by and hosted on G2.com.

I cannot say I have any dislikes. Every person I worked with on varying levels of difficult issues has been very helpful. Review collected by and hosted on G2.com.

The most helpful things about IT vortex is that they are so patient and see it through until you've gotten the help you need. Review collected by and hosted on G2.com.

In my experience, I have not disliked anything. Review collected by and hosted on G2.com.

Submitting a ticket is simple, and someone always responds. Review collected by and hosted on G2.com.

They are not always available to receive my phone calls. Review collected by and hosted on G2.com.