[ Issuetrak Reviews ](https://www.g2.com/products/issuetrak/reviews) [ Issuetrak Reviews ](https://www.g2.com/products/issuetrak/reviews) # Issuetrak Pricing Overview [Editedit](https://my.g2.com/issuetrak/pricings) Free Trial ## Issuetrak Pricing Key Insights Last updated on Apr 09, 2026 * * * Issuetrak offers **1 pricing edition** , starting at **$26**. Issuetrak pricing tiers are designed to support different usage levels and team sizes. Issuetrak also offers a **free trial**. Compare the Issuetrak pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Issuetrak** for **custom pricing**. * * * Cloud — $26 / 1 per agent Per Month Rated 4.1 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Cloud Starting at $26.00 1 per agent Per Month Great for use cases such as Issue Tracking, Help Desk, and Complaint Management! Cloud and on-premises hosting Agent-only Team Plans or Unlimited FREE User Support Plans! Free Trial available. - On-Premises or Cloud - Unlimited Free Users - Dashboard and Issue Hub - Task Manager - Custom and Scheduled Reporting - Zapier Integration - Webform and Surveys Show More For more questions about our pricing plans, please don't hesitate to call us at (757) 213-1350 or +1 (866) 477-8387. Pricing information for Issuetrak is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Issuetrak must be conducted with the seller. Please visit our website for even more detailed pricing information: https://www.issuetrak.com/pricing/ Pricing information was last updated on January 13, 2025 Show More ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![TeamSupport](https://images.g2crowd.com/uploads/product/hd_favicon/bff62c7356b8e1087645653c3217f24a/teamsupport.svg "TeamSupport") TeamSupport 4.4/5(891) ](https://www.g2.com/products/teamsupport/reviews) [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,758) ](https://www.g2.com/products/freshdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/issuetrak/competitors/alternatives) ## Issuetrak Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | Product | Price | Features | | --- | --- | --- | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) Support Only (Team) | $19.001 user per month billed annually | Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history | | ![TeamSupport](https://images.g2crowd.com/uploads/product/image/small_square/small_square_416ca5666ada5ea6307719ddd360286a/teamsupport.png)[TeamSupport](https://www.g2.com/products/teamsupport/reviews) Chat Support | $29.001 agent / month | For better conversational experiences Omni-Channel Conversation Management Advanced Routing Custom Branded Experiences Conversation Collaboration AI Assist (add-on) | | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png)[Freshdesk](https://www.g2.com/products/freshdesk/reviews) Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | Various alternatives pricing & plans Free Trial Pricing information for the above various Issuetrak alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Issuetrak Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") Zendesk for Customer Service 4.3/5(7,019) [ Compare Now ](https://www.g2.com/compare/issuetrak-vs-zendesk-for-customer-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6baa37f3fd778d1adc429bf82873583/agiloft-agiloft-contract-management-suite%282%29.png "Product Avatar Image") Agiloft Contract Management... 4.5/5(105) [ Compare Now ](https://www.g2.com/compare/agiloft-agiloft-contract-management-suite-vs-issuetrak) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b0001efbdd184cb7e9946caaecf761fb/happyfox-help-desk.png "Product Avatar Image") HappyFox Help Desk 4.5/5(138) [ Compare Now ](https://www.g2.com/compare/happyfox-help-desk-vs-issuetrak) ##### Categories on G2 [Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Help Desk](https://www.g2.com/categories/help-desk)[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) [Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Help Desk](https://www.g2.com/categories/help-desk)[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Incident Management](https://www.g2.com/categories/incident-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which financial consulting firms provide dedicated account management and avoid leaving clients without ongoing support?](https://www.g2.com/discussions/which-financial-consulting-firms-provide-dedicated-account-management-and-avoid-leaving-clients-without-ongoing-support)[Which cloud-based capital project management systems have the strongest financial controls for a project controls team that needs audit-ready cost reporting without manual reconciliation?](https://www.g2.com/discussions/which-cloud-based-capital-project-management-systems-have-the-strongest-financial-controls-for-a-project-controls-team-that-needs-audit-ready-cost-reporting-without-manual-reconciliation%20)[Which AI business agent is best for process optimization?](https://www.g2.com/discussions/which-ai-business-agent-is-best-for-process-optimization) [Which location intelligence software is best for site selection analysis?](https://www.g2.com/discussions/which-location-intelligence-software-is-best-for-site-selection-analysis)[Which batch management solutions are best for pharma companies that need strict compliance and full audit trails?](https://www.g2.com/discussions/which-batch-management-solutions-are-best-for-pharma-companies-that-need-strict-compliance-and-full-audit-trails)[Which PHP integrated development environments avoid hidden costs and lengthy implementation timelines for mid-market teams?](https://www.g2.com/discussions/which-php-integrated-development-environments-avoid-hidden-costs-and-lengthy-implementation-timelines-for-mid-market-teams) [Show MoreShow Less](javascript:void(0);)