Verified User in Consumer Services
AC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Familiar Interface and Exceptionally Helpful Support"
4/5
What do you like best about iSpring LMS?

It has a familiar look and feel, so there isn’t a huge learning curve and a very helpful support team who know the product well. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

Based on user feedback, I’d like to see a full live demo of the application that’s suitable for non-IT individuals. Review collected by and hosted on G2.com.

Response from Tanya Davis of iSpring LMS

Hi,

Thank you for taking the time to share your experience with iSpring LMS. We're so glad to hear that you find the platform easy to navigate and that our Support team has been helpful. We'll be sure to share your kind words with them.

Thank you as well for your suggestion about a live demo for non-IT users. We'd love to understand your idea better. What kind of demo would you find most helpful? Are you looking for a simple overview of the platform, a walkthrough of everyday tasks, or something else?

You can book a free personalized demo here: https://www.ispring.com/demo. During the 30-minute session, one of our Customer Care Managers will walk you through the platform from both the administrator and learner perspectives, focus on the features most relevant to your needs, explain configuration options and reporting, and answer any questions you may have.

Thanks again for your thoughtful feedback. We truly appreciate your suggestions and hope to hear from you again.

Anna K.
AK
Anna K.
Manager ds. jakości
Mid-Market (51-1000 emp.)
"Intuitive, Feature-Rich, and Excellent Support—Highly Recommend iSpring Learn"
4.5/5
What do you like best about iSpring LMS?

I have been using the iSpring Learn platform for several months now. My experience with iSpring has been very positive so far. As a manager, I create training materials and courses for people in my company, and I really appreciate how clear and intuitive the program is, as well as the fact that it offers a wide range of features I can use. I’m very satisfied and can’t wait to explore and make use of more of iSpring’s features.The software is easy to operate, and the support team is very helpful and efficient – whenever I have any questions, I receive quick and professional assistance. I’m glad to have the opportunity to use such a useful and modern tool, and I highly recommend the platform for supporting company growth. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

So far, I haven’t found any disadvantages that would matter. Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

Anna, thank you very much for sharing your thoughtful experience with iSpring Learn! Truly thrilled to hear that you find the platform clear, intuitive, and feature-rich.

As for further exploring of iSpring's fetures, our Account team is at your thorough disposal. I'd personally prefer your manager contact you directly, but unfortunately I can not recognise your company details. Would you be kind to reach out to your manager or leave a brief message under customer.care@ispring.com please? Be assured you are taken care of and supported.

Great to hear that support team has been promt and efficient. We aim for your confidence, and strive to be reliable partners.

It’s wonderful to know that your onboarding courses are saving time and ensuring consistent, high-quality training across locations. Your recognition of our ongoing learning capabilities and the impact on company growth means a lot to us. We’re committed to continuously improving so if there’s anything else you’d like us to enhance or tailor, mic is yours!

Verified User in Manufacturing
EM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Complete, Easy-to-Use LMS with a Knowledge Base That Replaces Everything Else"
5/5
What do you like best about iSpring LMS?

Complete set of functions to build LMS. Easy to implement without extensive external support and eqsy to use for administrators.

Knowledge base can easily be built and replaces all other previous places where information in the company is collected. Greate customer onboarding and support.

Within 6 months of use it has been widely accepted. Especially the automatic setup of mandatory courses for new hires have been very helpful for HR.

The functionality of development plans is promising, but needs further refinement. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

No real downside. The Powerpoint add-in is helpful, but it restricts users that do not use Windows. Review collected by and hosted on G2.com.

Response from Tanya Davis of iSpring LMS

Thank you for taking the time to share such a detailed review. We’re glad to hear that iSpring LMS has been easy to implement and has quickly become an important part of your training and knowledge management process.

We appreciate your feedback on the Development Plans feature and would love to learn more about your suggestions for improvement. Your insights help us prioritize enhancements that make the platform even more effective for tracking employee growth and development.

You’re absolutely right that iSpring Suite is Windows‑based. The good news is that iSpring LMS also includes a built-in authoring tool with interactive and AI‑powered features, allowing your team to create engaging content directly within the LMS.

Thank you again for sharing your experience. We’re glad iSpring LMS helps streamline training, compliance, and knowledge sharing across your organization.

Andrea P.
AP
Andrea P.
Mid-Market (51-1000 emp.)
"Effortless Course Creation, Needs Better Reporting"
5/5
What do you like best about iSpring LMS?

I like iSpring LMS for its ease of use and how quickly I can roll out a course. I can create a course within minutes if I'm given the content, which makes it extremely efficient. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

The reporting could be improved in iSpring LMS. And also reminders that you could send out automatically for overdue courses. Review collected by and hosted on G2.com.

Response from Tanya Davis of iSpring LMS

Hi Andrea,

Thank you so much for your review. It's great to hear how quickly you’re able to create and roll out courses with iSpring LMS. Knowing that it helps you onboard new employees faster and more smoothly is exactly what we aim for.

We also really appreciate your honest feedback about reporting and automated reminders. That’s very helpful, and we’ll be sure to share it with our product team.

If you’re open to it, we’d love to learn a bit more about your experience to help us improve further:

– What specific reports or data would you find most useful in your day-to-day work?

– Are there any particular filters or export options you feel are missing?

– How would you ideally like automated reminders to work (for example, timing, frequency, or customization)?

– What’s your current workaround, if any, for tracking overdue courses?

Thanks again for sharing your feedback. It really helps us grow and improve.

Ignacio K.
IK
Ignacio K.
Lead Comms and Data
Small-Business (50 or fewer emp.)
"Responsive, Patient Support Makes Getting Started with iSpring LMS Easy"
4.5/5
What do you like best about iSpring LMS?

We are just starting our journey with iSpring LMS but so far I want to highlight the customer and technical support, which have been responsive and patient. It's important to have a good support from the platform when your orgabnization is not too technical Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

For the time being, the only thing I'd like is to have a Mac version for the iSpring Suite Review collected by and hosted on G2.com.

Response from Tanya Davis of iSpring LMS

Ignacio, thank you for taking the time to share your experience and for highlighting our customer and technical support teams. We’re glad to hear that their responsiveness and patience have helped make your start with iSpring smoother.

You’re absolutely right about the Mac version. At the moment, iSpring Suite works exclusively on Windows. This approach allows us to ensure stable performance and deep integration with PowerPoint, which most course creators rely on.

It’s great to know that iSpring LMS helps your association provide training not only for members but also for external audiences. We look forward to continuing to help you grow your learning programs!

Guillaume v.
GV
Guillaume v.
CEO
Small-Business (50 or fewer emp.)
"iSpring Learn is one of the easiest and most complete LMS systems in the market"
4.5/5
What do you like best about iSpring LMS?

Having the option to use the mobile app is helping us distributing it more easy Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

I would love to have a better more ai driven modern authoring tool integrated within ISpring LMS Review collected by and hosted on G2.com.

Response from Daria Sagde of iSpring LMS

Guillaume, thank you for sharing your positive experience with iSpring Learn!

So pleasing to hear that you find our LMS system easy to use and beneficial for managing multiple departments across different locations. We appreciate your feedback on the limitations you've encountered with setting up branching and groups. Your input is valuable. Be assured your voice is heard and your opinion is considered. Hope we will impress you one day with a stellar feature.

Thank you for choosing iSpring Learn!

Marjolein K.
MK
Marjolein K.
Project Manager
Small-Business (50 or fewer emp.)
"Excellent Features and User Experience for Companies"
4.5/5
What do you like best about iSpring LMS?

iSpring LMS is improving on an on. The features are great for companies, and extending each and every day. The user experience is great. For trainees, but also for administors. It's easy to implement in just days, as you have made a plan. Or ask a partner in your country to help you out with that. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

There are still some integrations to make with well-known software tools, but iSpring is always ready to help out and see what can be arranged. Review collected by and hosted on G2.com.

Marjolein K.
MK
Marjolein K.
Project Lead Learning Solutions
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"iSpring LMS: UX-Driven, Feature-Rich LMS for SMBs"
4.5/5
What do you like best about iSpring LMS?

iSpring LMS is improved over the last years and a great example of a UX-driven LMS for small to medium size companies with extended features. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

iSpring LMS is a very extended LMS with not much to dislike. Review collected by and hosted on G2.com.

Response from Tanya Davis of iSpring LMS

Hi Marjolein!

Thank you for your kind words about iSpring LMS.

We’re glad to hear that you see the improvements in the platform and that it feels like a strong UX-driven LMS. It’s great to know that the extended features are supporting your needs as well.

We also appreciate your honest note about there not being much to dislike. It’s always encouraging to hear when the platform is meeting expectations and working well for our users.

It’s especially great to hear that iSpring LMS is helping you deliver training in an easy and structured way, with clear navigation and reporting that gives you a good overview of learner progress.

Thanks again for your review, and we wish you continued success with your training programs!

isaiah l.
IL
isaiah l.
Training Manager
Small-Business (50 or fewer emp.)
"iSpring Review"
4.5/5
What do you like best about iSpring LMS?

How easy it is to use. Enjoy how easy it is to create learning tracks. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

I wish it was easy to notifiy learners of courses that do not have a due date in mass. Review collected by and hosted on G2.com.

Response from Tanya Davis of iSpring LMS

Hi Isaiah!

Thank you so much for sharing your experience with iSpring LMS. We’re really glad to hear how easy it is for you to use the platform and create learning tracks.

We also appreciate your feedback about email notifications. In iSpring LMS, every course you assign has a date of assignment, and you can enable notifications right when you assign the course. This way, learners will be notified that they have a new course to take. You can learn more about this option here: https://ispringhelpdocs.com/ispring-learn/setting-up-training-notifications-54755783.html.

If you need any help setting this up or have any other questions, feel free to reach out to our tech support team at support@ispring.com.

We’re happy that iSpring LMS helps you deliver training effectively and support your learners. Thank you for choosing iSpring!

Verified User in Information Technology and Services
TI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to Use with Smart AI Features and a Friendly Interface"
4/5
What do you like best about iSpring LMS?

Easy to use, the AI features, nice user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about iSpring LMS?

Need better user search, need more formatting options, e.g., writing text in Ariel font but needing a font for code. Review collected by and hosted on G2.com.

Response from Tanya Davis of iSpring LMS

Hi!

Thank you for taking the time to share your feedback about iSpring LMS.

We’re really glad to hear that you find the platform easy to use and enjoy the AI features. It’s great to know the system helps you create a smooth learning experience for your users.

We also appreciate your honest feedback about user search and formatting options. To better understand your needs, could you share a bit more? What would “better user search” look like for you in day-to-day use? What kind of formatting options would be most useful for you (for example, code-style text, specific fonts, or other formatting needs)?

It’s great to hear that iSpring LMS is helping you train both customers and employees on your products and internal processes. Thanks again for your review, and we wish you continued success with your learning programs!