--- title: isolved Reviews meta\_title: 'isolved Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1320 reviews by the users' company size, role or industry to find out how isolved works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 1320 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### isolved Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Isolved's **helpful support team** and features immensely beneficial for ease of use and solutions. [(156 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1111208&qs=pros-and-cons#reviews)

Users appreciate the **wonderful customer support** from isolved, highlighting their responsiveness and ease of resolving issues. [(145 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1110103&qs=pros-and-cons#reviews)

Users commend the **ease of use** of isolved, highlighting its user-friendly design and responsive support team. [(139 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1109784&qs=pros-and-cons#reviews)

Users commend the **timely response time** of isolved's customer service, enhancing their overall experience with the platform. [(72 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1117605&qs=pros-and-cons#reviews)

Users appreciate the **robust payroll management features** of iSolved, making processes seamless and efficient. [(70 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1111435&qs=pros-and-cons#reviews)

Users report **poor customer support** from isolved, citing slow responses and inefficiencies in handling inquiries and issues. [(70 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1108443&qs=pros-and-cons#reviews)

Users find Isolved **not user-friendly** , citing issues with screen changes and a need for improved design for ease of use. [(62 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1112351&qs=pros-and-cons#reviews)

Users report that Isolved can be **not intuitive** , with frequent changes complicating navigation and access to features. [(58 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1109623&qs=pros-and-cons#reviews)

Users feel there is a need for more **features and functionality** in Isolved's payroll portal for improved usability. [(56 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1112942&qs=pros-and-cons#reviews)

Users express frustration over the **missing features** in isolved, leading to complications and inefficiencies during updates. [(49 mentions)](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1118892&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of isolved

##### 1. Helpful

Users find Isolved's **helpful support team** and features immensely beneficial for ease of use and solutions.
[
See 156 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1111208&qs=pros-and-cons#reviews)

See Related User Reviews

LC

Lisa C.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful Employee Interaction"

What do you like about isolved?

I love that iSolved allows employees access to so much of their information. It makes it much easier when completing the payroll and tracking time a

 ![Suzanne C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne C.")
SC

Suzanne C.

Mid-Market (51-1000 emp.)

4.5/5

"All-In-One Payroll Solution with Excellent Support"

What do you like about isolved?

I like that with isolved, everything is in one place and easy to navigate. I appreciate that I don't have to log into multiple systems to do my job, w

##### 2. Customer Support

Users appreciate the **wonderful customer support** from isolved, highlighting their responsiveness and ease of resolving issues.
[
See 145 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1110103&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Suzanne C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne C.")
SC

Suzanne C.

Mid-Market (51-1000 emp.)

4.5/5

"All-In-One Payroll Solution with Excellent Support"

What do you like about isolved?

I like that with isolved, everything is in one place and easy to navigate. I appreciate that I don't have to log into multiple systems to do my job, w

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"isolved is a robust, versatile software platform that performs HR, Payroll, Benefits functionality!"

What do you like about isolved?

isolved is versatile enough to easily accomplish nearly anything that our clients need for their business. Every single day, we are able to provide ex

##### 3. Ease of Use

Users commend the **ease of use** of isolved, highlighting its user-friendly design and responsive support team.
[
See 139 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1109784&qs=pros-and-cons#reviews)

See Related User Reviews

LC

Lisa C.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful Employee Interaction"

What do you like about isolved?

I love that iSolved allows employees access to so much of their information. It makes it much easier when completing the payroll and tracking time a

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"isolved is a robust, versatile software platform that performs HR, Payroll, Benefits functionality!"

What do you like about isolved?

isolved is versatile enough to easily accomplish nearly anything that our clients need for their business. Every single day, we are able to provide ex

##### 4. Response Time

Users commend the **timely response time** of isolved's customer service, enhancing their overall experience with the platform.
[
See 72 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1117605&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Revolutionized Our HR Processes, Stellar Support"

What do you like about isolved?

I use isolved as our entire HRIS for our company, from when employees fill out their application to their termination or retirement process. I find it

LB

Leigh Ann B.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient and Reliable: iSolved Gets the Job Done!"

What do you like about isolved?

We’ve had a great experience with iSolved. Their reps are friendly, responsive, and easy to work with. They offer a wide range of payroll and HR solut

##### 5. Payroll Management

Users appreciate the **robust payroll management features** of iSolved, making processes seamless and efficient.
[
See 70 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1111435&qs=pros-and-cons#reviews)

See Related User Reviews

LC

Lisa C.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful Employee Interaction"

What do you like about isolved?

I love that iSolved allows employees access to so much of their information. It makes it much easier when completing the payroll and tracking time a

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Revolutionized Our HR Processes, Stellar Support"

What do you like about isolved?

I use isolved as our entire HRIS for our company, from when employees fill out their application to their termination or retirement process. I find it

### 5 Cons or Disadvantages of isolved

##### 1. Poor Customer Support

Users report **poor customer support** from isolved, citing slow responses and inefficiencies in handling inquiries and issues.
[
See 70 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1108443&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"why iSolved works"

What do you dislike about isolved?

While iSolved makes many updates and fixes, some of these releases cause other things to break. iSolved does work quickly to resolve problems, but it

KS

Kayla S.

Mid-Market (51-1000 emp.)

4.0/5

"Highly Customizable System with Plenty of Options"

What do you dislike about isolved?

We use a Network Partner and sometimes it feels like we don’t get all of the product launches or new feature information. We also have had to figure o

##### 2. Not User-Friendly

Users find Isolved **not user-friendly** , citing issues with screen changes and a need for improved design for ease of use.
[
See 62 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1112351&qs=pros-and-cons#reviews)

See Related User Reviews

LC

Lisa C.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful Employee Interaction"

What do you dislike about isolved?

The two part authentification is confusing our employees

KS

Kayla S.

Mid-Market (51-1000 emp.)

4.0/5

"Highly Customizable System with Plenty of Options"

What do you dislike about isolved?

We use a Network Partner and sometimes it feels like we don’t get all of the product launches or new feature information. We also have had to figure o

##### 3. Not Intuitive

Users report that Isolved can be **not intuitive** , with frequent changes complicating navigation and access to features.
[
See 58 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1109623&qs=pros-and-cons#reviews)

See Related User Reviews

LC

Lisa C.

Mid-Market (51-1000 emp.)

5.0/5

"Wonderful Employee Interaction"

What do you dislike about isolved?

The two part authentification is confusing our employees

KS

Kayla S.

Mid-Market (51-1000 emp.)

4.0/5

"Highly Customizable System with Plenty of Options"

What do you dislike about isolved?

We use a Network Partner and sometimes it feels like we don’t get all of the product launches or new feature information. We also have had to figure o

##### 4. Limited Features

Users feel there is a need for more **features and functionality** in Isolved's payroll portal for improved usability.
[
See 56 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1112942&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Revolutionized Our HR Processes, Stellar Support"

What do you dislike about isolved?

Reporting features could be a little bit better. There are a ton of reporting options available, maybe too many. Some of the reports we only use once

 ![Sagar L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sagar L.")
SL

Sagar L.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Payroll Management with Dedicated Support"

What do you dislike about isolved?

There could be improvement in more features and functionality on its payroll portal.

##### 5. Missing Features

Users express frustration over the **missing features** in isolved, leading to complications and inefficiencies during updates.
[
See 49 mentions
](https://www.g2.com/products/isolved/reviews?filters%5Bsentiment_snippet%5D=1118892&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Suzanne C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne C.")
SC

Suzanne C.

Mid-Market (51-1000 emp.)

4.5/5

"All-In-One Payroll Solution with Excellent Support"

What do you dislike about isolved?

Sometimes it is difficult to get to the right person to solve an issue.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Revolutionized Our HR Processes, Stellar Support"

What do you dislike about isolved?

Reporting features could be a little bit better. There are a ton of reporting options available, maybe too many. Some of the reports we only use once

 ![Sagar L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sagar L.")
SL

Sagar L.

Human Resources Consultant

Small-Business (50 or fewer emp.)

12/4/2022

"Effortless Payroll Management with Dedicated Support"

5/5

What do you like best about isolved?

I appreciate the intuitive and simple user interface of iSolved, which makes navigation seamless and efficient. The service's dedicated customer support stands out for its invaluable assistance, ensuring that I receive help on every payroll process effortlessly. I also enjoy the streamlined user experience and how easy it is to access each module compared to other platforms. Review collected by and hosted on G2.com.

What do you dislike about isolved?

There could be improvement in more features and functionality on its payroll portal. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

I find the product streamlines and eliminates payroll issues, offering dedicated customer service which significantly aids my work. Review collected by and hosted on G2.com.

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3/20/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

LS

Luz S.

Director of Human Resources

Mid-Market (51-1000 emp.)

12/11/2025

"Centralizes HR and Payroll with Stellar Support"

5/5

What do you like best about isolved?

I really appreciate the excellent customer service that isolved provides. It's great that it centralizes payroll, timekeeping, benefits, and compliance into one system. I find it helpful that isolved integrates with the majority of our insurance carriers, making things more convenient. Review collected by and hosted on G2.com.

What do you dislike about isolved?

Invoices for all services are not sent for all services in an itemized manner prior to it being ACH. ACA 1095-C coding should be more aligned with IRS requirements. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

I use isolved to centralize employee data, automate payroll and tax filings, track time and PTO, administer benefits, and support ACA compliance. It solves the fragmentation in HR, payroll, and compliance processes, reducing errors, manual work, and compliance risk, ensuring employees are paid correctly and on time. Review collected by and hosted on G2.com.

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Response from Natalie Nowak of isolved

[Editedit](https://www.g2.com/survey_responses/isolved-review-12080009/official_response/edit)

We're thrilled to hear that you find isolved's seamless integration and automation features to be efficient and time-saving. Our goal is to provide a user-friendly experience and outstanding customer service, so we're glad to hear that we've been able to assist you quickly and effectively.

1/13/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MW

Michelle W.

Client Service Representative

Mid-Market (51-1000 emp.)

4/21/2026

"Effortless Clock-In and User-Friendly App Experience"

5/5

What do you like best about isolved?

isolve makes the clock in/out process simple and the ease of using the app is nice. I also like the fact that if I leave my current job, I still have access to all my payroll information. Review collected by and hosted on G2.com.

What do you dislike about isolved?

I have had issues of the app not loading on first attempt and it taking two to three attempts to load. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

the app provides easy access to payroll and payroll history. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Organic

 ![Joann T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joann T.")
JT

Joann T.

Director of Finance and Business Operations

Small-Business (50 or fewer emp.)

11/4/2025

"Exceptional Support and Seamless Onboarding for Multi-State Teams"

5/5

What do you like best about isolved?

We are a small company (just under 50 W-2 employees) and after Covid we expanded our remote employee base into 7 other states. Adding their platform to help make and keep the handbook state compliant, sending me instructions on how to enroll in new states, and any specific employment communications that need to be made is invaluable. The open enrollment process is made so easy having a dedicated representative (Heather Cannon) who holds several joint meetings with us and our insurance broker so we can be sure the communications made to our employees are proper, the rates are accurate, the full documents are in the portal, and that the reminders are sent by iSolved and not manually done by me. Even our FSA/HSA and Dependent care platforms are with iSolved so it's one stop shopping for my employees. With all of these platforms I use, I am still getting more value than the price I paid with our prior carrier. Review collected by and hosted on G2.com.

What do you dislike about isolved?

The first payroll after transition did not go smoothly. We had a very complicated hourly payroll structure which made it difficult to get hours to compute properly. We have since changed to straight bi-weekly hourly payroll which went off without any problems. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

Being a multistate employer due to remote workers is a challenge. Their handbook maintenance program and state alerts have helped me feel confident I am communicating the appropriate information to my employees in different states. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

JF

Jill F.

Assistant Office Manager

Mid-Market (51-1000 emp.)

11/18/2025

"Exceptional Support and Effortless Payroll Management"

5/5

What do you like best about isolved?

Isolved customer service is the very best. I have only positive experiences when I have need help.We have been with isolved since 2017. Their product has made doing payroll a breeze. I use it daily. We use many of their products and has made us staying in compliance with all the changes that happen throughout the year. It is a very intuit product and they also take feedback from the customers to make improvements. Review collected by and hosted on G2.com.

What do you dislike about isolved?

The only downside of isolved is something that no product can do. Get employees to clock in and out correctly. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

One thing that isolved is solving for me in one of my roles is expense management. It has made reconciling the many credit cards we have so much easier. I'm not looking for receipts since the employee can upload at the time of purchase with all the information needed. Review collected by and hosted on G2.com.

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Response from Natalie Nowak of isolved

[Editedit](https://www.g2.com/survey_responses/isolved-review-11976229/official_response/edit)

We're thrilled to hear that you've had such a positive experience with our customer service and that our product has made payroll management a breeze for you. We appreciate your feedback and are glad to hear that our product has helped you stay in compliance and provided an intuitive experience. Thank you for being a valued customer since 2017!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

OJ

Owen J.

IT support

Mid-Market (51-1000 emp.)

12/21/2023

"So far so good"

4.5/5

What do you like best about isolved?

All features are easy to use, great for payroll and payroll tax filing automatically Review collected by and hosted on G2.com.

What do you dislike about isolved?

Features are too separated and confused features as its names are kind of similar Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

Managing employees is the key of the business, it helps a lot to do so. Whenever I put hired people in the system, Isolved give me pretty straight direction, it is easy to use. And managing tax calculation and filing taxes are great for us to use so that we don't have to file individually in every single payrolls and issue 1099s or W2s on our own. Review collected by and hosted on G2.com.

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Response from Mackenzie Cotton of isolved

[Editedit](https://www.g2.com/survey_responses/isolved-review-9048815/official_response/edit)

Thank you for your feedback! We would love to have the opportunity to work with you to help you navigate the categories. Please feel free to contact me at mcotton@isolvedhcm.com.

2/23/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

1/16/2026

"Great Platform and Outstanding Support from Our HR and Customer Service Team"

4/5

What do you like best about isolved?

The platform is easy to use, and the services offered are solid. The biggest highlight for me has been the support we’ve received throughout our first year. Our implementation went very smoothly. Our HR rep, Deb Swift, has been amazing. Our customer service rep, Crystal Castle, has also been great, and the open enrollment implementation specialist, Latavia Barnes, was outstanding. I’ve also worked with other reps at iSolved who were very helpful and assisted me in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about isolved?

Coming from a PEO, the transition to an ASO model has been a bit challenging in a few areas. In particular, some of the tax items have been difficult to set up and complete, and the process has involved delays. Now that we’re about a year into our time with iSolved, the tax setup still isn’t correct, and it has continued to cause delays across various states.

We initially signed a one-year agreement, and I reached out several times to connect with someone to discuss a new contract. Instead, toward the end of 2025 we received a standard price increase letter, which I wasn’t happy about, especially since we had only recently started with iSolved and I had been trying for months to speak with someone there about renewing or updating our contract. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

iSolved has made our transition from a PEO model to an ASO model very easy and I am liking the platform of iSolved and the programs it has to offer us. The HR assistance has also been outstanding and appreciated when I am unsure of how to proceed with a matter. Review collected by and hosted on G2.com.

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Response from Natalie Nowak of isolved

[Editedit](https://www.g2.com/survey_responses/isolved-review-12224466/official_response/edit)

We're thrilled to hear that you've had a positive experience with our platform and support team. We appreciate your feedback and are glad that the transition to an ASO model has been smooth overall. We understand your concerns about the tax setup and contract renewal, and we will work to address these issues promptly.

Current UserValidated ReviewerIncentivizedSource: Seller invite

MH

Moriah H.

HR representative/ Accountant

Small-Business (50 or fewer emp.)

5/4/2026

"Friendly, Always-Helpful Cutomer Service"

4.5/5

What do you like best about isolved?

I love the customer service. Our team is always so friendly and ready to help with any questions or problems we may have. Review collected by and hosted on G2.com.

What do you dislike about isolved?

They have a lot of different add-ons that are hard to know exactly what we need. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

They are solving all our HR problems. They handle all the taxes and payroll deductions so we don't have to. Review collected by and hosted on G2.com.

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Response from Natalie Nowak of isolved

[Editedit](https://www.g2.com/survey_responses/isolved-review-12746503/official_response/edit)

We're thrilled to hear that you love our friendly and helpful customer service! Our team is dedicated to providing top-notch support for all your needs.

Current UserValidated ReviewerSource: Organic

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/9/2026

"Clean, Easy Dashboard That Makes Payroll and Reporting Simple"

5/5

What do you like best about isolved?

The dashboard is clean and easy to use. It’s simple to upload hours from various time clocks and then process payroll. The reports are straightforward, but they still include all the information I need to ensure employees are paid accurately and that taxes are paid on time. Review collected by and hosted on G2.com.

What do you dislike about isolved?

Nothing at this time. Any small issues we may have had were corrected immediately. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

The new online chat feature is very convenient, and I always get quick answers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AL

Angela L.

Vice President of Patient Care Services

Mid-Market (51-1000 emp.)

10/23/2025

"Valuable Community & Support, But Navigation Takes Time to Learn"

4.5/5

What do you like best about isolved?

As a nurse and not necessarily an HR person, I really love the support and references in the iSolved community. There are videos, blogs, articles and more on such varied topics such as navigating change, payroll and tax form updates, state specific information, general information regarding PTO, seasonal workers, etc. I find it a great resource to expand my knowledge base, and connect with other professionals as well. As our payroll vendor, they also try to be very responsive and accommodating with changes we need to make and our questions. we also store employee documents and personnel file documents inside the system and plan to expand this using the tools available. It is great to have a central place to see hire information, status, benefits elected, personnel documents etc in a secure location. i frequently refer to my iSolved account. Review collected by and hosted on G2.com.

What do you dislike about isolved?

Our old payroll system we had one direct contact for all questions about any part of the system, payroll, concerns etc and a direct phone number. iSolved is a larger company and we have an email for questions and concerns but it is not as direct as we were used to. Review collected by and hosted on G2.com.

What problems is isolved solving and how is that benefiting you?

It is our payroll system as well as the place we store our personnel files and documents including all trainings, orientation, safety, evaluations, onboarding docs, everything. This enabled us to have a secure, central electronic location for employee files. We had been on paper before this. We plan to start using some more features this coming year particularly making our onboarding forms electronic as well and having them completed by employees directly. Moving towards more electronic functions has created more efficiencies, one central location, ensured security of the information and freed up time up front as well as later when the documentation was needed. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

## Top-Rated Alternatives

[

 ![Paycom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycom")

Paycom

4.5/5(6,860)

](https://www.g2.com/products/paycom/reviews)

[

 ![Paylocity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paylocity")

Paylocity

4.4/5(6,155)

](https://www.g2.com/products/paylocity/reviews)

[

 ![Paycor](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycor")

Paycor

4/5(1,889)

](https://www.g2.com/products/paycor/reviews)

[
View All Alternatives
](https://www.g2.com/products/isolved/competitors/alternatives)

##### Categories on G2

[Payroll](https://www.g2.com/categories/payroll)[Time Tracking](https://www.g2.com/categories/time-tracking-software)[Performance Management](https://www.g2.com/categories/performance-management)

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