--- title: isolved Reviews meta\_title: 'isolved Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1320 reviews by the users' company size, role or industry to find out how isolved works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 1320 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # isolved Reviews & Product Details Visit Website isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com. * * * Product Website isolved Seller [isolved HCM](https://www.g2.com/sellers/isolved-hcm) Discussions [isolved Community](https://www.g2.com/products/isolved/discuss) Languages Supported English Solution Type All-in-One Show More ## Pricing Pricing provided by isolved. ### isolved Featured Pricing Starting at $9.00 1 Employee [ View More Pricing Information ](https://www.g2.com/products/isolved/pricing) ## isolved Integrations (19) What do users say about integrations? Verified by isolved [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AbsenceSoft ](https://www.g2.com/products/absencesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acumatica ](https://www.g2.com/products/acumatica/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ADP Workforce Now ](https://www.g2.com/products/adp-workforce-now/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Deltek Vantagepoint ](https://www.g2.com/products/deltek-vantagepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Employee Navigator ](https://www.g2.com/products/employee-navigator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") iHire ](https://www.g2.com/products/ihire/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OnShift ](https://www.g2.com/products/onshift/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OrgChart ](https://www.g2.com/products/orgchart/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayrollHero ](https://www.g2.com/products/payrollhero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PlanSource ](https://www.g2.com/products/plansource/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage Intacct ](https://www.g2.com/products/sage-intacct/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tapcheck ](https://www.g2.com/products/tapcheck/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Transamerica Retirement Solutions ](https://www.g2.com/products/transamerica-retirement-solutions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WellSky Personal Care ](https://www.g2.com/products/wellsky-personal-care/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WinTeam by WorkWave ](https://www.g2.com/products/winteam-by-workwave/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ZayZoon ](https://www.g2.com/products/zayzoon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Charlotte H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlotte H.") CH Charlotte H. Director of Finance Small-Business (50 or fewer emp.) 6/2/2026 "Solid capabilities but clunky UX and weak integrations" 2/5 What do you like best about isolved? We use the iSolved platform, and overall its capabilities are solid. There isn’t much we can’t eventually figure out how to report on or track, and it generally gives us what we need once we learn our way around it. Review collected by and hosted on G2.com. What do you dislike about isolved? The system is clunky. The UX isn't good and generally I haven't found that it integrates well with our other systems, which results in duplicative work. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? It serves our needs for processing payroll and payroll-related reporting needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 6/5/2025 "Constant Issues and Frustrating Setup" 1.5/5 What do you like best about isolved? isolved has been used by our company for over 20 years. Review collected by and hosted on G2.com. What do you dislike about isolved? We constantly have issues with the app. People can't log on, the app stalls, they don't get service so can't clock in.. it's endless, employees are in my office weekly to complain about the app... And when I process payroll inevitably there is ALWAYS an issue. This week bereavement leave disappeared so an employee was unable to submit. And one employee did not have his employer match for retirement go through. Issue after issue.. The initial setup was terrible and support tries to correct every week but we dont know what will go wrong the next week. Its always something new Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? I use isolved for payroll and time tracking. It pays our employees and tracks our time. Review collected by and hosted on G2.com. Show More Response from Natalie Nowak of isolved [Editedit](https://www.g2.com/survey_responses/isolved-review-11262709/official_response/edit) We appreciate your feedback and are glad to hear that you find our support quick and helpful. We understand your concerns about the improvements you mentioned, and we will take them into consideration for future updates. 1/7/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite CT Clarice T. Senior Director, People Mid-Market (51-1000 emp.) 11/18/2025 "Versatile Platform with Room for Improvement in Support" 1.5/5 What do you like best about isolved? I really like that iSolved provides everything under one platform, which greatly enhances our user experience. This integration is valuable because it not only improves internal HR processes but also benefits our employees by offering a cohesive platform that supports various functions such as payroll, performance management, learning development, and even acts as an ATS for our recruitment team. The consolidated platform simplifies processes and ensures that all personnel-related activities are managed within a single, integrated system. This has not only streamlined our HR operations but has also improved overall efficiency and employee satisfaction. Review collected by and hosted on G2.com. What do you dislike about isolved? I find several aspects of isolved challenging. The customer service and triage system seem inefficient, as they don't respond to inquiries and questions as well as I would hope. Additionally, there are issues with PTO approvals and accruals that I feel need improvement. The onboarding experience, especially from a contractor's perspective, could greatly benefit from enhancements. These issues have necessitated ongoing work with an optimization team weekly to address various kinks and the problems faced. Moreover, the integration capabilities are lacking, as I've had to use an additional tool that unfortunately does not integrate with isolved. The initial setup process also posed challenges, as it felt somewhat archaic and cumbersome in terms of uploading information. There was also a significant amount of information that couldn't be transferred when joining isolved, adding to the complexity. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? iSolved centralizes workforce management, allowing me to process payroll, manage PTO and learning, and handle performance management, providing a seamless user experience for HR and employees. Review collected by and hosted on G2.com. Show More Response from Natalie Nowak of isolved [Editedit](https://www.g2.com/survey_responses/isolved-review-11973136/official_response/edit) Thank you for sharing your positive experience with isolved's integrated platform. We understand your concerns about customer service, PTO approvals, and integration capabilities, and we are committed to enhancing these areas to better meet your needs. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller NB Nikki B. Controller Small-Business (50 or fewer emp.) 4/22/2026 Guest users or non-business users of the software, not included in G2 scores. "Easy Punch Adjustments, but Vacation Tracking Isn’t User-Friendly" 1.5/5 What do you like best about isolved? I liked how easy it was to adjust a employees punch in or out. Review collected by and hosted on G2.com. What do you dislike about isolved? Not user friendly for vacation tracking. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? Being able to have employees punch in remotely. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite VC Victoria C. HR Manager Mid-Market (51-1000 emp.) 1/30/2026 "Prehistoric Feel and No Mobile App Made It Hard to Use" 1.5/5 What do you like best about isolved? I liked that when I approved pay changes or job changes, the update showed on the screen right away. The downside was that sometimes it was hard to tell whether I had moved too quickly while approving those changes. I also really enjoyed how fast their response rate was. Review collected by and hosted on G2.com. What do you dislike about isolved? It felt very prehistoric compared to other HCMs. The lack of a mobile/app option ultimately turned us away. The web-based app just wasn’t functional for us. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? It’s hard to answer. That said, we did enjoy the view of the admin side while processing onboarding, and it was helpful to see that perspective during the process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") GH Verified User in Human Resources Small-Business (50 or fewer emp.) 10/20/2025 Guest users or non-business users of the software, not included in G2 scores. "User-Friendly Platform, But Customer Support Needs Improvement" 2/5 What do you like best about isolved? The interface is easy to use, simple and seems to be self explanatory. The links to training and help guides are also good that they are right on the dashboard. It was easy to create a mailing for the Medicare Part D within the COBRA platform. It seemed as though it took longer to upload the employee names than it did to set up the mailing. Enlisting employees in COBRA is rather easy as well. Review collected by and hosted on G2.com. What do you dislike about isolved? Customer support is not very responsive. I have access to an HCM and the COBRA portal and there are a few times I was unable to log it, when I did get logged in the HCM was not available. It is also kind of strange that I need to log in using different URLs until I contacted customer service and they figured out, but this took a few days. A few days is a long time to wait to be able to log into the system. Also, there seems to be confusion who is the customer service person on our account. Customer service seems disointed and not very sure what they are doing. The response time for customer service needs to improve. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? The COBRA portal is rather easy to use and is helpful to be able to do it ourselves, so we do not need a third party. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 10/22/2025 "Meh, it works." 2/5 What do you like best about isolved? Centralized Platform with hiring data in one place. Review collected by and hosted on G2.com. What do you dislike about isolved? Mostly dissapointed that as a Franchise this was another additional fee while presented as an internal company platform. The recurring fee feels exhorbiant. Everything is a subcription. Let me buy something and leave me alone. An email and Calendar Scheduling feature integrated would really set you apart. I had to utilize 2 other platforms along with isolved to accomplish my hiring needs. And no I do not want to set up a meeting about it. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? Posting an open position to our own website. I was informed this was the only way or I would not be utilizing izolved at all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LM Lety M. HR Manager Small-Business (50 or fewer emp.) 4/7/2026 "Great Payroll Rep, but Restructuring Left Issues Unresolved" 1.5/5 What do you like best about isolved? Service provided by payroll rep was great Review collected by and hosted on G2.com. What do you dislike about isolved? due to their restructuring many issues were not resolved or addressed Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? not sure Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 10/14/2025 "Great All-in-One Platform, but Updates Cause Issues" 1.5/5 What do you like best about isolved? All in one platform solution. You can access time, benefits, onboarding, and more from one login. Review collected by and hosted on G2.com. What do you dislike about isolved? Constant issues from updates, where items do not work correctly. Also, complicated login setup. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? With the all-in-one system, you save time from having to get timecards out of another system, or having to duplicate efforts to maintain employee information. Review collected by and hosted on G2.com. Show More 12/24/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Small-Business (50 or fewer emp.) 12/9/2025 "Clunky Interface and Inconsistent Review Process Need Improvement" 2/5 What do you like best about isolved? It allows managers to approve timesheets and allows for visualization of the exact hours worked. It is affordable to implement. Review collected by and hosted on G2.com. What do you dislike about isolved? It is clunky to use and sometimes forces users to write reviews on web browser, sometimes on mobile. It doesn't save properly and is cumbersome on employees. Review collected by and hosted on G2.com. What problems is isolved solving and how is that benefiting you? We are using it to track hours for part-time employees. Review collected by and hosted on G2.com. Show More Response from Natalie Nowak of isolved [Editedit](https://www.g2.com/survey_responses/isolved-review-12065228/official_response/edit) We appreciate your feedback and apologize for any inconvenience you've experienced. We are continuously working to improve our interface and review process to provide a better user experience. Thank you for highlighting the benefits of isolved in tracking hours for part-time employees. Current UserValidated ReviewerIncentivizedSource: Organic ## Questions about isolved? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about isolved ](https://www.g2.com/products/isolved/discussions/new) JP Jessamyn Patterson • Last activity almost 4 years ago Favorites Reports 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/favorites-reports) ![Toni F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toni F.") TF Toni Fernihough • Last activity almost 6 years ago How can I extract my employee docs for migration to another platform? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/31525-how-can-i-extract-my-employee-docs-for-migration-to-another-platform) [ View all Discussions ](https://www.g2.com/products/isolved/discuss) ## Pricing Options Pricing provided by isolved. ### isolved Featured Pricing Starting at $9.00 1 Employee [ View More Pricing Information ](https://www.g2.com/products/isolved/pricing) isolved Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cac7f9ce289eaae52b299fac3ae5ef66/paylocity.jpg "Product Avatar Image") Paylocity 4.4/5(6,155) [ Compare Now ](https://www.g2.com/compare/paylocity-vs-isolved) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58f21922e25f1cf41919772fd94e79a9/rippling.png "Product Avatar Image") Rippling 4.8/5(13,219) [ Compare Now ](https://www.g2.com/compare/rippling-vs-isolved) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_de7b0518c01aad23330b32c4acb323dd/adp-workforce-now.jpg "Product Avatar Image") Workforce Now 4.2/5(4,312) [ Compare Now ](https://www.g2.com/compare/adp-workforce-now-vs-isolved) ##### ##### isolved Features Platform User, Role, and Access Management Payroll Reporting User, Role, and Access Management Administration Payroll Entry Time Off Accrual Direct Deposit Employee Self Service Web Portal Taxes Tax Calculation Tax Filing Automatic Tax Payment [ View More Features ](https://www.g2.com/products/isolved/features) ## 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