It is a great tool to manage you ISM in a structured way and allows you to work through and cover all the areas required for compliance. It has some very useful features that make is user friendly for all member of the company and is very good at creating tasks to ensure things are kept on top of.

Customer support is exactly the way it should be fast and efficient and often incorporate good ideas into their roadmap. Review collected by and hosted on G2.com.

Integration with confluence, it would be really handy to be able to Iframe some reports or create dashboards that could be linked to report on the topics of interest for management meetings. Review collected by and hosted on G2.com.

Setting up ISO27001 was a simple easy to follow procedure with sufficient guidance throughout the process. Whilst we as a company do not use all the areas available the ones we do use are well laid out and have assisted in the set up and follow up throughout our implementation and reviews. The reminders for each user are clear and the emails helpful to remind users of action required. Review collected by and hosted on G2.com.

I cannot recall any part of the database being difficult to follow so really nothing to dislike. Review collected by and hosted on G2.com.

ISMS online provides the examples, connection to the standard and coaching all the way through implementation. The check-ins with the ISMS.online team is very helpful in addressing implementation challenges, with approaches and examples.

We have been able to build out a team approach quickly as ISMS.online is easy to learn and become productive with almost immediately.

We do appreciate that the ISMS can be the source of truth for our records and the tools included with the product have added value to our organization.

This is a product our implementation team works all the time, and we enjoy the ease of the workflow for reviews and approvals of our ongoing work. Review collected by and hosted on G2.com.

There really is nothing to dislike about ISMS.online. Review collected by and hosted on G2.com.

The expertise from our consultant has been incredibly useful - and we have improved our existing policies in the migration/implementation.

I also like that support is accessible very quickly, via our account manager or tech support etc. Review collected by and hosted on G2.com.

In all honesty - I really don't like the UI and technical side of the product. Formatting within the policy box is time consuming and doesn't match with other applications - and so it is an unnecessary skill to have to learn that CTRL + 8 = bullet point, as an example.

When our consultant was having issues with the formatting and he uses the platform every day - this tells you the story!

It is my only downside thus far. Review collected by and hosted on G2.com.

The platform streamlines all aspects of our ISO certification processes, from policy creation to internal audits.

Key strengths include the intuitive document version control, automated notification system for document reviews, and comprehensive audit trail functionality. The dashboard provides clear visibility of tasks and deadlines, which has helped us maintain consistent compliance.

We particularly appreciate the built-in templates for procedures and forms, which saved considerable time during initial setup. The automated reminder system ensures nothing falls through the cracks during periodic reviews and updates. Review collected by and hosted on G2.com.

While the initial learning curve required some adjustment, the support team provided excellent training resources and responsive assistance. The system has ultimately reduced our administrative workload and helped standardise our processes across departments. Review collected by and hosted on G2.com.

We've been using ISMS.online for 4+ years, and without it to manage our ISO27001 compliance - we'd be lost. The tool provides everything you need - from Risk Registers, to various project tracks to keep on top of to-do lists, it has everything. We utitlise many portions of the platform, and particularly find the structure of policies, and how you can build relationships across multiple sections of the system, which helps you build a bigger picture of how certain policies and controls influence other aspects of your information security system. Implementing ISMS.online was super easy and was made even easier with the help of Resilient IT. Review collected by and hosted on G2.com.

Nothing - a very supportive team, and willing to listen to their customers. Review collected by and hosted on G2.com.

- Its simple and easy to use, importantly for colleagues who need to provide input but InfoSec is not their day to day activity

- Features that enabled us to connect different aspects of certifications to one set of policies and controls. Enabled us to track and maintain consistency in standards across different InfoSec accreditations.

- Support available from account executives and customer support team of adjust functionality and features in the product open request

- Ability to use tool in audits and in front of auditors. Aiding conversations and speeding up audit timelines Review collected by and hosted on G2.com.

I found there to be no down sides associated with the implementation and use of this tool. Review collected by and hosted on G2.com.

The customer support and overall platform integration have been great in both terms of the ISO training itself and the platform modules. For the 27001, the modules have been split into an easy-to-use tree and allowing you to work towards the certificate completion in a fashionable manner. Review collected by and hosted on G2.com.

The GUI can be a little tricky to navigate at first. Review collected by and hosted on G2.com.

Straightforward to use and very customer friendly. I use it frequently and would recommend it to others. It keep everyone on task and up to date. Review collected by and hosted on G2.com.

There is nothing I dislike about ISMS online. Review collected by and hosted on G2.com.

It is great that you can do the following:

(1) Allocate someone to a task.

(2) Create a reminder to review any entries.

(3) Have a discussion on a specific task and everything is logged and accessible to anyone with access.

(4) Having a Statement of Applicability (ISO27001) at the touch of a button.

(5) Support is always on hand to handle issues and queries.

(6) Having other frameworks available to link to current framework.

(7) Audit structure - you just follow it like a checklist.

(8) Risk management all in one place and linked to the controls. Review collected by and hosted on G2.com.

Nothing - it is very useful for what we do in our organisation. We have not yet utilised all the functionalities in ISMS.online and there are quite a lot. Our aim is to use ISMS.Online for other things that we do in the Organisation. Review collected by and hosted on G2.com.