Easy to use, user friendly with customers Review collected by and hosted on G2.com.

I work on Windows, I would like to be able to have more compatibility with MAC OS users.

Maybe it's already possible, but I would like to be able to restart the computer from distance without loosing the session Review collected by and hosted on G2.com.

I use ISL Online for remote access and it works very well for me. I don't experience crashes like I did with other applications, and it's much faster. I like its construction and agility, and I find it very easy to access. The initial setup was very easy and I had no problems at all. I'm very likely to recommend ISL Online to a friend or colleague, I’d even give it a 10. Review collected by and hosted on G2.com.

There's nothing i don't like. Review collected by and hosted on G2.com.

I like that ISL Online is easy to use for both customers and technicians, which really helps in solving IT problems efficiently. The remote connection feature to users' PCs is something I value a lot. Our team found the initial setup to be very easy, and we started with ISL Online years ago because it's the best product for us. I would rate it a 10 out of 10 and have recommended it to other companies too. Review collected by and hosted on G2.com.

I dont have any dislike issues Review collected by and hosted on G2.com.

I like the ease and flexibility in using ISL Online. The ability to save the agent on common devices for a list of unattended users significantly improves internal support. Additionally, it allows for easy reconnection even if there are internet disconnections at either end. Review collected by and hosted on G2.com.

Your mobile device application still has a lot of room for improvement. Some features of the desktop application are not yet available in the mobile version. Review collected by and hosted on G2.com.

I think it's great that ISL Online works very reliably and there have never been any problems. It is constantly being developed with meaningful and useful features. I find the utility quick launch preview and the Always On function with password particularly useful, as well as the ability to maintain and manage address books. The installation was also very easy, thanks to the competent support of an ISL employee. Review collected by and hosted on G2.com.

The curtain mode seems somewhat old-fashioned and overall the program is very complex. However, thanks to the many good instructions, it's not too bad. Review collected by and hosted on G2.com.

Ease of use in unattended customer support Review collected by and hosted on G2.com.

Some connection issues that require restarting the application. Review collected by and hosted on G2.com.

Group management and connection speed have been improved. Review collected by and hosted on G2.com.

At this time, all the features make it further ahead of the competition. Review collected by and hosted on G2.com.

I like that ISL Online is easy to handle and intuitive. I use ISL Online to support clients and access remote equipment. I really appreciate that it saves me from having to travel, which saves a lot of time and effort. The remote desktops also work well and allow effective access. Review collected by and hosted on G2.com.

Sometimes it has unexpected crashes even in recent versions and with mobile devices it is not as effective. I would like it to allow for more intuitive and stable control. Review collected by and hosted on G2.com.

The best thing about ISL Online is how simple and secure it is. It allows us to connect quickly to remote devices without issues, which is essential for providing efficient remote support. The interface is intuitive and the connection quality is consistently good. Review collected by and hosted on G2.com.

There are no major drawbacks. Some advanced features could be easier to discover at first, but once you get familiar with the platform, it works very smoothly. Review collected by and hosted on G2.com.

Simple device overview, easy to use, suitable for monitoring a large number of devices. Easily add new devices, create users, set access permissions. I use it daily as it is suitable for quick remote assistance to users, allows file transfer, chat... Review collected by and hosted on G2.com.

has a deficiency of virtual network access, which is enabled by TeamViewer Review collected by and hosted on G2.com.