An excellent platform offering secure remote access. Some of the most attractive options for me are the quick and easy entry of the remote Windows system with just one click into safe mode;

Automatic session recovery after restart;

And of course you can use it from different OS systems

iOS

MAC OS

Windows

Linux

as well as the Web

I see great potential in the ISL platform, since I tried it I am impressed that I come across sites that integrate it into their platforms as a method for remote support and now I know why!

I recommend trying it and you will see for yourself.

P.S.

Just a satisfied customer 💗🤝🐱‍🏍 Review collected by and hosted on G2.com.

At the moment there is nothing I am not happy with. Review collected by and hosted on G2.com.

We had used other tools previously (including the leading tool) and although generally good, when wanting to have good traceability of who connected to which device, when, for how long, and that the record was unalterable, practically all of them fall short.

Additionally, we have users with privileged information who do not want software running permanently that could allow a third party to access their device without their knowledge due to a breach of trust or accident.

And the rest of us, as systems, wanted to have the option of unattended access to other devices.

All of the above with a tool that is easy to use, stable even on low-speed connections, and with the usual conveniences we find in other software.

Oh, and personalized with our company's logo.

And at a competitive price.

In ISL we found all of the above... Review collected by and hosted on G2.com.

It's a difficult question, because in terms of use we don't have major complaints; they are rather small details:

Despite working excellently on Mac, if the management application is updated, the keychain access permissions are reset, so it asks for the Mac user's password again to read the keychain connection by connection. On the other hand, the keychain seems to be local; if a user has 2 Macs with the same iCloud account, with the keychain synchronized, saving the password on one does not reflect it on the other, and since the password for each device can be different, it's not something that can be remembered by heart. In a hurry, this could complicate things.

The other issue is that when all connections are in use and I want to see which ones are active to close one, I can't do it from the application; I have to enter the portal, which involves more steps and takes time, but it works...

I would like to be able to send a configuration policy to the clients from the console and have no user be able to modify it... currently, we have to do it at the time of installation (I'm not sure if this last point is due to our ignorance). Review collected by and hosted on G2.com.

Whilst we are still using the On Premise licensing model, the version upgrades are still incredibly easy to roll out and everything just works. It's one of the better remote tools we use. Review collected by and hosted on G2.com.

We still can't store credentials at server/database level which would be much better from a security perspective. Review collected by and hosted on G2.com.

I appreciate ISL Online for its reliability, particularly the uptime, which ensures that my tasks are uninterrupted and efficiently managed. The intuitive interface is another aspect that stands out, making it easier to navigate and perform tasks without confusion. Its multi-platform support allows me to use it across different devices and operating systems seamlessly. I also value its small footprint program on devices, especially when physical access is a challenge, enabling remote connection and control effortlessly. The initial setup was very easy, enhancing the overall user experience right from the start. Review collected by and hosted on G2.com.

I dislike that the bulk update and share functionality within the ISL Online portal sometimes breaks or fails to perform the task as expected. Review collected by and hosted on G2.com.

Easy to use product and doesn't everything you need to do to support our clients with their needs. Review collected by and hosted on G2.com.

Sometimes can be hard to get clients to connect. (Customers knowledge issue) Review collected by and hosted on G2.com.

What I highlight most about ISL Online is how easy it is to use, as well as the speed and stability of its connections. I also value its high level of security, compatibility with various platforms, and the option to access devices unattended. Review collected by and hosted on G2.com.

Some users point out that the interface could benefit from a more modern design, and that certain advanced features require additional configuration. Additionally, they consider that the concurrent licensing model can be restrictive for large teams. It is also noted that updates do not always occur as frequently as desired and that the visual customization options are somewhat limited. Review collected by and hosted on G2.com.

ISL is a very simple to use powerful application that allows me to access a remote largely unmanned site. Review collected by and hosted on G2.com.

I have yet to find a downside of using it Review collected by and hosted on G2.com.

I like the simplicity of ISL Online. The interface is very easy to use, quite fluid and straightforward. This makes using the software very simple. Additionally, the initial setup was very smooth and easy, which was great for my team. Review collected by and hosted on G2.com.

Perhaps the pencil tools and the arrow directions could be better. The arrow is kind of ugly and big. I would prefer a simpler arrow, just with a line and a tip, not that huge arrow on the screen. Review collected by and hosted on G2.com.

the stability regarding remote work is very stable Review collected by and hosted on G2.com.

downloadable file via code given to the user, it is very fast and intuitive Review collected by and hosted on G2.com.

I use ISL Online for remote control of PCs, and I find that remote work is made easier with this software. I appreciate the time savings as well as the quick response it offers. I really like the price of ISL Online, which is one of the reasons why I chose to switch from TeamViewer to this product. The installation was very easy, and everything works well for my needs. Review collected by and hosted on G2.com.

Difficulty in handling on slow internet connections Review collected by and hosted on G2.com.