The easy management for making attended and unattended connections, the option to record the session, and the transfer of control. Review collected by and hosted on G2.com.

That the local IP can be identified, not just the public IP of the connection of the devices. Review collected by and hosted on G2.com.

I appreciate that ISL Online is incredibly simple to use, making it accessible for various tasks without requiring a steep learning curve. It provides a quick and reliable connection, which is crucial for remote support purposes, allowing me to assist users efficiently. The seamless support for Multi-Factor Authentication (MFA) is another aspect I find extremely useful, enhancing security without complicating access. I also value the screen sharing and file transfer capabilities ISL Online offers, as they allow me to share and receive information smoothly, facilitating better communication and task completion. The initial setup of ISL Online was very easy, making it hassle-free to get started and integrate into my workflow seamlessly. I trust and rely on these features intensely, as they prove to be very valuable in my daily tasks. Review collected by and hosted on G2.com.

everything is fine Review collected by and hosted on G2.com.

I like the credibility that ISL Online brings. The remote access support platform is reliable, and I like to use ISL Always On to access my work computers. I also value the security that ISL Online offers. Review collected by and hosted on G2.com.

I had a bit of difficulty at first with the layout of the platform's website. Review collected by and hosted on G2.com.

I like the ease of use and the security that ISL Online offers. I also appreciate that I can send one-time use links to clients, which minimizes the risk of them using the tool later. Review collected by and hosted on G2.com.

I believe they could integrate audio into remote support. We can only see image and video, but audio cannot be transmitted. Review collected by and hosted on G2.com.

The tool stands out for its great ease of use, as well as the speed with which it allows devices to connect. Really practical for customer support. As well as the very useful features. It is essential to use it daily. Review collected by and hosted on G2.com.

Updates are not automatic, but that doesn't pose any problem. Review collected by and hosted on G2.com.

Their sessions are single-use, which makes them safer. Review collected by and hosted on G2.com.

There’s nothing I don’t like about ISL. It’s very good, and it feels safe to use. Review collected by and hosted on G2.com.

ISlAlwaysOn is very useful and i use it very often. Its easy to use. Review collected by and hosted on G2.com.

I don’t remember anything, what could improve it… Review collected by and hosted on G2.com.

Once set up properly, it is the simplest and easiest to use remote support software I have ever used. Review collected by and hosted on G2.com.

Initial setup can take a while. Documentation for branding customization could use more detail. Review collected by and hosted on G2.com.

Offer a quick connection to user devices even when connected via RDP to the device you want to access via ISL. Review collected by and hosted on G2.com.

I would request a better visualization of equipment with multi-screen. Review collected by and hosted on G2.com.

It enables me to help client anywhere at any time. Review collected by and hosted on G2.com.

The fact that if another connection is in use it does not tell you this on the mobile app, it just doesn't connect and kicks you out. Review collected by and hosted on G2.com.