# Best Endpoint Management Software for Small Business

## How Many Endpoint Management Software Products Does G2 Track?

**Total Products under this Category:** 135

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** TeamViewer ONE (+2.85%) - Among all products in this category, TeamViewer ONE recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Endpoint Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 25,300+ Authentic Reviews
- 135+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Endpoint Management Software
 ![G2 Grid® for Endpoint Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/endpoint-management/grids.png?focus%5B%5D=25671&focus%5B%5D=2397&focus%5B%5D=126474&focus%5B%5D=1061&focus%5B%5D=70792&focus%5B%5D=68034&focus%5B%5D=68606&focus%5B%5D=10524)

Highlighted products: NinjaOne, TeamViewer, Acronis Cyber Protect Cloud, FortiClient, Action1, Datto RMM, CrowdStrike Falcon Endpoint Protection Platform, and ManageEngine Endpoint Central.

Underlying data: [Grid® JSON](https://www.g2.com/categories/endpoint-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=teamviewer&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=forticlient&focus%5B%5D=action1&focus%5B%5D=datto-rmm&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=manageengine-endpoint-central&segment=small-business)

**Sponsored**

### Tanium

Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1161&secure%5Bchosen_at%5D=2026-08-05T08%3A41%3A25Z&secure%5Bdisplayable_resource_id%5D=1161&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1161&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14979&secure%5Bresource_id%5D=1161&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fendpoint-management%2Fsmall-business%3Fopen_modal_url%3D%252Fproducts%252Firu%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fendpoint-management%25252Fsmall-business%2526source%253Dcategory&secure%5Btoken%5D=d13354239ebf845a99ac2afd22c2b16188935b52419f262d5e9a54fa1742b4c1&secure%5Burl%5D=https%3A%2F%2Fwww.tanium.com%2Fsee-a-demo%2F%3Futm_source%3Dg2%26utm_source_platform%3Dg2_ads%26utm_asset%3Ddemorequest%26utm_medium%3Dreviewsite%26utm_campaign%3Drwsite-g2-lead-bofu-all-GBL-autoit-spnsr-demoreq-EN%26utm_content%3Dprospect%26utm_id%3D701PI00002WvdsUYAR%26utm_marketing_tactic%3Ddemo_request%26utm_creative_format%3Dppc&secure%5Burl_type%5D=book_demo)

### [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,930

#### How Do G2 Users Rate NinjaOne?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.7/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind NinjaOne?

- **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone)
- **Company Website:** www.ninjaone.com
- **Year Founded:** 2013
- **HQ Location:** Austin, Texas
- **Twitter:** @NinjaOne  
3,607 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,376 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 47% Medium, 45% Small

#### What Do G2 Reviewers Say About NinjaOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly.
- Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management.
- Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring.
- Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time.
- Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions.

##### Cons

- Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities.
- Users find the **search function lacking** , and the interface can confuse end users with unclear icons.
- Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options.
- Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking.
- Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne.

#### What Are Recent G2 Reviews of NinjaOne?

**["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)**

**Rating:** 4.5/5.0 stars

_— Robert M._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731)

**["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)**

**Rating:** 5.0/5.0 stars

_— Drew B._

[Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777)

#### What Are G2 Users Discussing About NinjaOne?

- [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments
- [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments
- [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,006

#### How Do G2 Users Rate TeamViewer?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind TeamViewer?

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
- Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
- Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
- Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
- Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.

##### Cons

- Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
- Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
- Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
- Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
- Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.

#### What Are Recent G2 Reviews of TeamViewer?

**["Essential for remote support, but with an initial learning curve"](https://www.g2.com/survey_responses/teamviewer-review-13188681)**

**Rating:** 5.0/5.0 stars

_— Bruno B._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-13188681)

**["Easy to use and secure"](https://www.g2.com/survey_responses/teamviewer-review-13190146)**

**Rating:** 4.5/5.0 stars

_— Magnesh P._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-13190146)

#### What Are G2 Users Discussing About TeamViewer?

- [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments
- [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,374

#### How Do G2 Users Rate Acronis Cyber Protect Cloud?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Acronis Cyber Protect Cloud?

- **Seller:** [Acronis](https://www.g2.com/sellers/acronis)
- **Company Website:** www.acronis.com
- **Year Founded:** 2003
- **HQ Location:** Schaffhausen
- **Twitter:** @acronis  
94,498 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dfed911f15c75b6702b83ad383200829a52b1edbacc27b958946b137ca4df95d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13179%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,965 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 68% Small, 28% Medium

#### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Acronis Cyber Protect Cloud, enjoying streamlined management from a single console.
- Users appreciate the **quick and efficient backup solutions** of Acronis Cyber Protect Cloud, enhancing overall management.
- Users value the **ease of backup management** with Acronis, benefiting from a unified platform for all their needs.
- Users appreciate the **all-in-one protection** Acronis Cyber Protect Cloud offers for backup and cybersecurity needs.
- Users appreciate the **reliability** of Acronis Cyber Protect Cloud, noting its seamless backup and recovery capabilities.

##### Cons

- Users experience **slow performance** with Acronis Cyber Protect Cloud, particularly during backups and software interactions.
- Users find Acronis Cyber Protect Cloud **expensive** compared to competitors, with unclear pricing complicating decision-making.
- Users express concern over **poor customer support** , particularly with slow response times and lack of weekend availability.
- Users find the **complexity** of Acronis Cyber Protect Cloud's interface and pricing difficult to navigate initially.
- Users face **backup issues** with Acronis Cyber Protect Cloud, particularly with multiple large .pst files and limited weekend support.

#### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud?

**["Easy Deployment, Intuitive Management, and Great Value"](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536)**

**Rating:** 5.0/5.0 stars

_— Jony d._

[Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13120536)

**["All-in-One Backup and Cybersecurity Platform That Streamlines MSP Operations"](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)**

**Rating:** 5.0/5.0 stars

_— Hatem A._

[Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)

#### What Are G2 Users Discussing About Acronis Cyber Protect Cloud?

- [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments

### [Action1](https://www.g2.com/products/action1/reviews)

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,158

#### How Do G2 Users Rate Action1?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Ease of Admin:** 9.5/10 (Category avg: 8.7/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Action1?

- **Seller:** [Action1](https://www.g2.com/sellers/action1)
- **Company Website:** www.action1.com
- **Year Founded:** 2018
- **HQ Location:** Houston, Texas
- **Twitter:** @Action1corp  
609 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9793a25f681d4d03808846f2ea78788c98d9d75f0c5f4af459cb0888efca42b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faction1%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Manufacturing
- **Company Size:** 56% Medium, 36% Small

#### What Do G2 Reviewers Say About Action1?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Action1 extremely easy to set up and **effortless to manage** , streamlining IT responsibilities with efficiency.
- Users commend Action1's **effective patch management** , appreciating its reliability, ease of use, and comprehensive features for MSPs.
- Users find Action1's **easy setup** and configuration process incredibly user-friendly, streamlining device management effortlessly.
- Users appreciate the **automated software deployment** capabilities of Action1, making server management effortless and efficient.
- Users highly value the **automation capabilities** of Action1, which streamline server updates and software deployment efficiently.

##### Cons

- Users note a significant **absence of a Linux agent** , limiting functionality for users on that platform.
- Users find the **remote access issues** to be a drawback, noting slow connections and room for feature enhancements.
- Users note **feature limitations** in Action1, particularly with customizations and missing functionalities, affecting overall satisfaction.
- Users find that the **reporting and logging features need improvement** , impacting usability and overall effectiveness.
- Users note that **report creation and logging readability** need improvement for a better overall experience with Action1.

#### What Are Recent G2 Reviews of Action1?

**["Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting"](https://www.g2.com/survey_responses/action1-review-13040126)**

**Rating:** 5.0/5.0 stars

_— Ryan H._

[Read full review](https://www.g2.com/survey_responses/action1-review-13040126)

**["Responsive Dashboard, Comprehensive Catalog, and a Generous Free Tier"](https://www.g2.com/survey_responses/action1-review-13149784)**

**Rating:** 4.5/5.0 stars

_— Alex W._

[Read full review](https://www.g2.com/survey_responses/action1-review-13149784)

#### What Are G2 Users Discussing About Action1?

- [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
- [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

### [FortiClient](https://www.g2.com/products/forticlient/reviews)

Integrated endpoint protection that provides automated next-generation threat protection, as well as visibility and control of your software and hardware inventory across the entire security fabric. Identify and remediate vulnerable or compromised hosts across your attack surface.

**Average Rating:** 4.4/5.0

**Total Reviews:** 272

#### How Do G2 Users Rate FortiClient?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind FortiClient?

- **Seller:** [Fortinet](https://www.g2.com/sellers/fortinet)
- **Year Founded:** 2000
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @Fortinet  
151,422 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3d5f38bd4746b6501ce1c8f305fccf1b4a457b722a14dc3b74f43b2d5156111e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6460%2F&secure%5Burl_type%5D=linkedin_company_website)  
16,279 employees on LinkedIn®
- **Ownership:** NASDAQ: FTNT

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 58% Medium, 26% Large

#### What Do G2 Reviewers Say About FortiClient?

_AI-generated summary from verified user reviews_

##### Pros

- Users find FortiClient to be **very user-friendly** , enabling effortless and reliable VPN connections and security features.
- Users appreciate the **robust security** FortiClient offers, ensuring data safety and preventing unauthorized access effectively.
- Users value the **stable and efficient VPN functionality** of FortiClient, facilitating seamless remote access and connectivity.
- Users appreciate the **reliable and secure VPN connectivity** of FortiClient, enhancing their remote access experience.
- Users find FortiClient to be **highly reliable** , ensuring stable connections and dependable endpoint security for daily tasks.

##### Cons

- Users experience **unstable connection issues** with FortiClient, leading to frequent disconnections and frustrating troubleshooting challenges.
- Users experience **slow performance** with FortiClient, often facing delays and unclear error messages during troubleshooting.
- Users experience **connection issues** with FortiClient, including unexpected disconnections and difficulty troubleshooting errors.
- Users experience frequent **remote access issues** due to disconnections, making troubleshooting difficult and time-consuming.
- Users face **frequent update issues** with FortiClient, leading to disconnects and challenging troubleshooting experiences.

#### What Are Recent G2 Reviews of FortiClient?

**["Seamless and Reliable Security Management"](https://www.g2.com/survey_responses/forticlient-review-12727398)**

**Rating:** 5.0/5.0 stars

_— Cheryl B._

[Read full review](https://www.g2.com/survey_responses/forticlient-review-12727398)

**["Stable and secure VPN for remote work with comprehensive endpoint protection"](https://www.g2.com/survey_responses/forticlient-review-13137474)**

**Rating:** 4.5/5.0 stars

_— Cristian Andres G._

[Read full review](https://www.g2.com/survey_responses/forticlient-review-13137474)

#### What Are G2 Users Discussing About FortiClient?

- [What is FortiClient used for?](https://www.g2.com/discussions/what-is-forticlient-used-for) - 1 comment
- [How do I use FortiClient VPN?](https://www.g2.com/discussions/how-do-i-use-forticlient-vpn) - 1 comment
- [Is FortiClient free?](https://www.g2.com/discussions/is-forticlient-free) - 2 comments
- [What's FortiClient?](https://www.g2.com/discussions/what-s-forticlient) - 1 comment
- [What is FortiClient VPN used for?](https://www.g2.com/discussions/what-is-forticlient-vpn-used-for) - 2 comments

### [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

**Average Rating:** 4.5/5.0

**Total Reviews:** 789

#### How Do G2 Users Rate Datto RMM?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Datto RMM?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 63% Small, 32% Medium

#### What Do G2 Reviewers Say About Datto RMM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Datto RMM, enjoying seamless management and troubleshooting across multiple sites.
- Users appreciate the **automation capabilities** of Datto RMM, streamlining processes and enhancing efficiency in their workflows.
- Users value the **wealth of information** and **support** Datto RMM offers for managing customer devices efficiently.
- Users value the **seamless integrations** of Datto RMM, enhancing efficiency and streamlining management tasks significantly.
- Users value the **ease of remote access** in Datto RMM, enhancing support and monitoring capabilities effectively.

##### Cons

- Users experience **remote access issues** with Datto RMM, facing connectivity problems and slow recovery times.
- Users experience **slow performance** with Datto RMM, particularly with remote portal functionality and endpoint controls.
- Users face **feature issues** with Datto RMM, finding custom monitors challenging and installations problematic without admin rights.
- Users often feel overwhelmed by **missing features** , desiring stability and additional functionality within Datto RMM.
- Users find that Datto RMM **needs improvement** in modernizing its features, making updates, and enhancing usability.

#### What Are Recent G2 Reviews of Datto RMM?

**["Comprehensive Management with Limited Automation in Patches"](https://www.g2.com/survey_responses/datto-rmm-review-13210156)**

**Rating:** 4.0/5.0 stars

_— Ronald J._

[Read full review](https://www.g2.com/survey_responses/datto-rmm-review-13210156)

**["Powerful, Easy-to-Use Remote Monitoring and Automation for MSPs"](https://www.g2.com/survey_responses/datto-rmm-review-12813084)**

**Rating:** 4.0/5.0 stars

_— D S._

[Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12813084)

#### What Are G2 Users Discussing About Datto RMM?

- [Is datto RMM secure?](https://www.g2.com/discussions/is-datto-rmm-secure)
- [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) - 2 comments
- [What RMM did datto?](https://www.g2.com/discussions/what-rmm-did-datto)
- [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) - 2 comments

### [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC

**Average Rating:** 4.6/5.0

**Total Reviews:** 415

#### How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?

- **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike)
- **Company Website:** www.crowdstrike.com
- **Year Founded:** 2011
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @CrowdStrike  
110,809 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f13dce0bc1628ccb762ed9d5acb4e0f0998a717639b903c3d3a271ef1da6ad7b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2497653%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,343 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Security Analyst, Cyber Security Analyst
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 43% Large, 42% Medium

#### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing operational efficiency and security.
- Users value the **effective threat detection** of CrowdStrike Falcon, ensuring robust security without compromising system performance.
- Users appreciate the **ease of use** of CrowdStrike Falcon, benefiting from a lightweight and efficient security solution.
- Users appreciate the **advanced real-time threat protection** of CrowdStrike Falcon, enhancing security with minimal system impact.
- Users appreciate the **strong threat detection** of CrowdStrike Falcon, effectively catching both known and unknown threats seamlessly.

##### Cons

- Users find the **cost of CrowdStrike Falcon** to be high, especially for smaller teams needing advanced features.
- Users face **initial complexity and a steep learning curve** with CrowdStrike Falcon, making it challenging for non-technical personnel.
- Users find the **initial learning curve** of CrowdStrike challenging, especially transitioning from other systems like Splunk.
- Users find the **high cost and limited features** frustrating, particularly for smaller teams needing advanced capabilities.
- Users express concern over **pricing issues** , especially for smaller organizations needing advanced features with additional licensing costs.

#### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform?

**["Crowdstrike Falcon: Proactive Security, Steep Learning Curve"](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)**

**Rating:** 5.0/5.0 stars

_— Ansh B._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)

**["Lightweight Deployment, Powerful Incident Response Visibility"](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)**

**Rating:** 5.0/5.0 stars

_— Anup A._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)

#### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform?

- [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment
- [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment
- [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment
- [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost)
- [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection)

### [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews)

ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,115

#### How Do G2 Users Rate ManageEngine Endpoint Central?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ManageEngine Endpoint Central?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 64% Medium, 24% Large

#### What Do G2 Reviewers Say About ManageEngine Endpoint Central?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Endpoint Central, highlighting its friendly interface and seamless integration with existing systems.
- Users value the **easy and efficient patch management** system of ManageEngine Endpoint Central, enhancing security and usability.
- Users love the **extensive features** of ManageEngine Endpoint Central for efficient endpoint and patch management.
- Users find the **software deployment capabilities** of ManageEngine Endpoint Central to be efficient and time-saving for IT management.
- Users appreciate the **rich features** of ManageEngine Endpoint Central, making endpoint and security management seamless on one platform.

##### Cons

- Users find the **missing reporting functionality** a drawback, limiting effectiveness for managed service providers.
- Users face challenges with **feature issues** in Endpoint Central, particularly regarding dynamic groups and unclear deployment remarks.
- Users face **patching issues** with ManageEngine Endpoint Central, as it struggles to update software and hardware efficiently.
- Users find the **complexity of the interface** overwhelming, with unclear guidance on features and mobile management.
- Users note a **steep learning curve** and limited customization, hindering effective use of ManageEngine Endpoint Central.

#### What Are Recent G2 Reviews of ManageEngine Endpoint Central?

**["Simplifying Enterprise Patch Management with Test-and-Approve Workflows and Automation"](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13103876)**

**Rating:** 4.5/5.0 stars

_— Abdallah A._

[Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13103876)

**["Outstanding, Fully Automated Patch & OS Deployment with Centralized BitLocker Control"](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927)**

**Rating:** 5.0/5.0 stars

_— Rahul K._

[Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927)

#### What Are G2 Users Discussing About ManageEngine Endpoint Central?

- [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) - 3 comments
- [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) - 1 comment, 1 upvote
- [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) - 1 comment
- [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) - 1 comment

### [WatchGuard Endpoint Security](https://www.g2.com/products/watchguard-endpoint-security/reviews)

WatchGuard Endpoint Security solutions help you safeguard devices against cyber threats. WatchGuard EPDR and Advanced EPDR, our AI-powered flagship endpoint solutions, enhance your security posture by seamlessly integrating endpoint protection (EPP) with detection and response (EDR) capabilities alongside our Zero-Trust Application and Threat Hunting Services. All are tightly integrated within WatchGuard Cloud and ThreatSync, delivering valuable visibility and intelligence while fortifying cross-product detection and response (XDR).

**Average Rating:** 4.4/5.0

**Total Reviews:** 116

#### How Do G2 Users Rate WatchGuard Endpoint Security?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind WatchGuard Endpoint Security?

- **Seller:** [WatchGuard](https://www.g2.com/sellers/watchguard)
- **Company Website:** www.watchguard.com
- **Year Founded:** 1996
- **HQ Location:** Seatle, WA
- **Twitter:** @watchguard  
19,467 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3197cfb61fed8e9b9970bf83d44bee1c76fa9c1623b59abe0088d002dd2b9d42&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166878%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Software Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 55% Small, 33% Medium

#### What Do G2 Reviewers Say About WatchGuard Endpoint Security?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **real-time threat detection and ease of use** of WatchGuard Endpoint Security for exceptional protection.
- Users value the **real-time threat detection and protection** of WatchGuard Endpoint Security, ensuring constant safety and security.
- Users value the **real-time threat detection** of WatchGuard Endpoint Security, ensuring constant protection against potential threats.
- Users praise the **effective protection** of WatchGuard Endpoint Security, ensuring continuous safety and robust integrations.
- Users appreciate the **ease of use** of WatchGuard Endpoint Security, finding installation and daily operations straightforward.

##### Cons

- Users find the **setup process complex** , which can be challenging for those unfamiliar with the system.
- Users find the **setup process complex** , making it challenging for those unfamiliar with the product.
- Users find the **difficult configuration** of WatchGuard Endpoint Security challenging, particularly for those less experienced with such setups.
- Users find WatchGuard Endpoint Security to be **too expensive** , despite its functionality and installation convenience.
- Users find the **setup process complex** , particularly challenging for those unfamiliar with the system.

#### What Are Recent G2 Reviews of WatchGuard Endpoint Security?

**["Simple, Best-in-Class Console with Strong Protection & Integrations"](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12262901)**

**Rating:** 4.0/5.0 stars

_— Bartłomiej P._

[Read full review](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12262901)

**["Easy Setup, Smart Notifications, and Reliable Performance"](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12710744)**

**Rating:** 5.0/5.0 stars

_— Daniel K._

[Read full review](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12710744)

#### What Are G2 Users Discussing About WatchGuard Endpoint Security?

- [How has WatchGuard Endpoint Security impacted your cybersecurity strategy, and what features do you find most useful?](https://www.g2.com/discussions/how-has-watchguard-endpoint-security-impacted-your-cybersecurity-strategy-and-what-features-do-you-find-most-useful)

### [ThreatDown](https://www.g2.com/products/threatdown/reviews)

AI has changed what businesses need to protect and how fast they need to respond. Ungoverned AI tools leak data through identities and API keys nobody's watching, while AI-driven attacks compress exploit windows from months to hours and generate the alert volume of dozens of attackers at once — a scale problem no team can staff its way out of. ThreatDown meets AI-scale risk with an AI-native platform built for more than the endpoint — one lightweight agent, one console, no tool sprawl. AI visibility flags every AI tool in use and blocks sensitive data before it reaches the model. ThreatDown ITDR monitors every identity, human and non-human, to catch compromise before attackers act. And Endpoint and email security stop attacks where they start - on the device and in the inbox. On top, ThreatDown MDR pairs AI-powered triage, with elite analysts who respond 24/7, detecting threats in a median of 5 minutes and containing them in 19. It's enterprise-grade protection at AI speed, without the headcount or complexity.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,046

#### How Do G2 Users Rate ThreatDown?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ThreatDown?

- **Seller:** [Malwarebytes](https://www.g2.com/sellers/malwarebytes)
- **Company Website:** www.malwarebytes.com
- **Year Founded:** 2008
- **HQ Location:** Santa Clara, CA
- **Twitter:** @Malwarebytes  
88,536 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3ed583453f5ffe38508ea660c546dd2e28ae743c475b76768ee67312592d9a58&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmalwarebytes%2F&secure%5Burl_type%5D=linkedin_company_website)  
592 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 48% Small, 42% Medium

#### What Do G2 Reviewers Say About ThreatDown?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ThreatDown's **ease of use** facilitates quick deployment and seamless integration for clients.
- Users praise the **user-friendly interface** and seamless integration of ThreatDown, enhancing proactive security management effortlessly.
- Users value the **robust security features** of ThreatDown, effectively detecting and eliminating various threats for comprehensive protection.
- Users appreciate the **effective threat detection** of ThreatDown, ensuring a secure and worry-free online experience.
- Users commend the **responsive and attentive customer support** of ThreatDown, enhancing their overall experience with the product.

##### Cons

- Users face challenges with **poor customer support** , citing difficulties in troubleshooting and navigating the system effectively.
- Users note a **lack of clarity** in security scoring, which complicates understanding and using the ThreatDown features effectively.
- Users indicate that **missing features** like flexible module selection and firewall improvements hinder the ThreatDown experience.
- Users experience **frequent false positives** with ThreatDown, urging for improvements to enhance accuracy and reduce noise.
- Users frequently experience **communication issues** with ThreatDown, mainly due to inconsistent customer service and lack of chat support.

#### What Are Recent G2 Reviews of ThreatDown?

**["Excellent tool for End point defence as part of our Cyber Defence"](https://www.g2.com/survey_responses/threatdown-review-9947439)**

**Rating:** 5.0/5.0 stars

_— Jeremy N._

[Read full review](https://www.g2.com/survey_responses/threatdown-review-9947439)

**["Effortless Endpoint Protection with Seamless Patching"](https://www.g2.com/survey_responses/threatdown-review-11031188)**

**Rating:** 5.0/5.0 stars

_— Tom F._

[Read full review](https://www.g2.com/survey_responses/threatdown-review-11031188)

#### What Are G2 Users Discussing About ThreatDown?

- [What is Malwarebytes for Business used for?](https://www.g2.com/discussions/what-is-malwarebytes-for-business-used-for)
- [What is Malwarebytes team?](https://www.g2.com/discussions/what-is-malwarebytes-team)
- [What is Malwarebytes endpoint protection?](https://www.g2.com/discussions/what-is-malwarebytes-endpoint-protection) - 1 comment
- [Does Malwarebytes work on servers?](https://www.g2.com/discussions/does-malwarebytes-work-on-servers) - 1 comment, 2 upvotes
- [Is Malwarebytes free for business use?](https://www.g2.com/discussions/is-malwarebytes-free-for-business-use) - 1 comment, 1 upvote

### [Atera](https://www.g2.com/products/atera/reviews)

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,223

#### How Do G2 Users Rate Atera?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Atera?

- **Seller:** [Atera](https://www.g2.com/sellers/atera)
- **Company Website:** www.atera.com
- **Year Founded:** 2011
- **HQ Location:** Tel Aviv
- **Twitter:** @AteraCloud  
1,675 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website)  
415 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 55% Small, 31% Medium

#### What Do G2 Reviewers Say About Atera?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Atera to be incredibly **easy to use** , streamlining workstation and server management in one place.
- Users value the **powerful automation tools** of Atera, enabling efficient workstation and server management through scripts and remote access.
- Users appreciate the **all-in-one dashboard** of Atera, which streamlines their workflow and enhances productivity drastically.
- Users value the **efficiency** of Atera, noting its automation and ease of use streamline their device management.
- Users appreciate Atera's **proactive monitoring** , enhancing efficiency with a seamless all-in-one dashboard for better workflow.

##### Cons

- Users note **missing features** like checklists and insufficient alert context, complicating their overall Atera experience.
- Users find the **limited features** of Atera restrictive, especially in the mobile app and billing options.
- Users report that **improvement is needed** in Atera's interface changes and remote access reliability, impacting workflows.
- Users note that **report loading times and limited customization** can hinder efficiency and usability within Atera.
- Users highlight **feature issues** with Atera, including inconvenient billing increments and disruptive interface changes.

#### What Are Recent G2 Reviews of Atera?

**["A practical way to coordinate technicians, users, and infrastructure work"](https://www.g2.com/survey_responses/atera-review-13121276)**

**Rating:** 4.5/5.0 stars

_— Alamgir H._

[Read full review](https://www.g2.com/survey_responses/atera-review-13121276)

**["Atera boosts productivity with automations, WhatsApp, and reports"](https://www.g2.com/survey_responses/atera-review-13106823)**

**Rating:** 5.0/5.0 stars

_— Fabian M._

[Read full review](https://www.g2.com/survey_responses/atera-review-13106823)

#### What Are G2 Users Discussing About Atera?

- [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment
- [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment
- [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments
- [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) - 1 comment
- [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) - 1 comment

### [Iru](https://www.g2.com/products/iru/reviews)

Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment.

**Average Rating:** 4.7/5.0

**Total Reviews:** 835

#### How Do G2 Users Rate Iru?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.7/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Iru?

- **Seller:** [Iru](https://www.g2.com/sellers/iru)
- **Company Website:** www.iru.com
- **Year Founded:** 2018
- **HQ Location:** Miami, FL
- **Twitter:** @officiallyiru  
2,021 Twitter followers
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ed38721c0fff9ed7a1caba078cdaf5ee1e9c73d99b92ad5e594f96c8fc85393&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fofficiallyiru&secure%5Burl_type%5D=linkedin_company_website)  
379 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 71% Medium, 23% Small

#### What Do G2 Reviewers Say About Iru?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management.
- Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered.
- Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees.
- Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process.
- Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness.

##### Cons

- Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality.
- Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience.
- Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges.
- Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices.
- Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging.

#### What Are Recent G2 Reviews of Iru?

**["Fast, Hands-Off and Great for Small Teams"](https://www.g2.com/survey_responses/iru-review-13141771)**

**Rating:** 4.0/5.0 stars

_— Ani K._

[Read full review](https://www.g2.com/survey_responses/iru-review-13141771)

**["Easy-to-Use MDM Integration Tool with Reliable Support"](https://www.g2.com/survey_responses/iru-review-13161921)**

**Rating:** 4.5/5.0 stars

_— Soren K._

[Read full review](https://www.g2.com/survey_responses/iru-review-13161921)

#### What Are G2 Users Discussing About Iru?

- [How much does Addigy cost?](https://www.g2.com/discussions/how-much-does-addigy-cost)
- [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote
- [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote
- [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) - 6 comments, 1 upvote

### [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)

Microsoft Intune Enterprise Application Management is a cloud-based solution designed to simplify the discovery, deployment, and updating of applications within an organization. By providing a securely hosted catalog of prepackaged Microsoft and third-party applications, it reduces the time and effort IT administrators spend on app management. This service ensures that applications remain current and secure, mitigating potential security risks associated with outdated software. Key Features and Functionality: - Enterprise App Catalog: Access a comprehensive collection of prepackaged applications, including both Microsoft and third-party apps, directly from the Intune console. - Streamlined Deployment: Easily discover, package, and deploy applications, reducing complexity and saving time for IT administrators. - Automated Updates: Keep applications up to date by leveraging a guided upgrade experience, proactively identifying and updating outdated apps. - Security Risk Mitigation: Deploy app fixes immediately when security vulnerabilities are discovered, reducing potential risks and ensuring compliance. - Integration with Windows Autopilot: Support for Windows Autopilot allows for seamless integration, enabling the selection of blocking apps from the Enterprise App Catalog in Enrollment Status Page (ESP) and Device Preparation Page (DPP) profiles. Primary Value and Problem Solved: Microsoft Intune Enterprise Application Management addresses the challenges organizations face in managing the lifecycle of applications across diverse endpoints. By offering a centralized, cloud-based platform, it simplifies the processes of app discovery, deployment, and maintenance. This not only enhances operational efficiency but also strengthens security by ensuring that applications are consistently updated and compliant with organizational policies. Ultimately, it empowers IT teams to focus on strategic initiatives rather than routine app management tasks.

**Average Rating:** 4.5/5.0

**Total Reviews:** 251

#### How Do G2 Users Rate Microsoft Intune Enterprise Application Management?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Microsoft Intune Enterprise Application Management?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Who Uses This:** System Engineer, System Administrator
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 41% Medium, 40% Large

#### What Do G2 Reviewers Say About Microsoft Intune Enterprise Application Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized management** of Microsoft Intune, greatly simplifying app lifecycle management for IT admins.
- Users value the **enhanced security** of Microsoft Intune, which streamlines compliance and safeguards application lifecycle management.
- Users appreciate the **ease of use** of Microsoft Intune for simplifying app management and enhancing productivity.
- Users appreciate the **centralized control and seamless management** of applications and devices throughout their lifecycle with Intune.
- Users value the **seamless software deployment** capabilities of Microsoft Intune, simplifying app management across various devices.

##### Cons

- Users find the **setup complexity** of Intune challenging, especially regarding initial configuration and learning curves.
- Users find the **complexity of policy integration** in Intune daunting, especially for new administrators unfamiliar with its interface.
- Users note a **steep learning curve** for Microsoft Intune, with complex setup and configuration processes for new admins.
- Users express frustration over **missing features** , particularly regarding cross-platform consistency and support for non-Microsoft apps.
- Users find the **complexity and limitations** of Microsoft Intune challenging, especially regarding updates and cross-platform consistency.

#### What Are Recent G2 Reviews of Microsoft Intune Enterprise Application Management?

**["MS Enterprise App Management with a Powerful, Low-Script and saving efforts"](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-11449203)**

**Rating:** 5.0/5.0 stars

_— Deepak C._

[Read full review](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-11449203)

**["Effortlessly Manages Devices and Improves Efficiency"](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12753333)**

**Rating:** 5.0/5.0 stars

_— Paul M._

[Read full review](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12753333)

#### What Are G2 Users Discussing About Microsoft Intune Enterprise Application Management?

- [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) - 4 comments
- [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) - 4 comments
- [Which of the following are features of SCCM?](https://www.g2.com/discussions/which-of-the-following-are-features-of-sccm)
- [What are configuration features of Intune?](https://www.g2.com/discussions/what-are-configuration-features-of-intune)
- [Is Mem replacing SCCM?](https://www.g2.com/discussions/is-mem-replacing-sccm)

### [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews)

IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace.

**Average Rating:** 4.2/5.0

**Total Reviews:** 193

#### How Do G2 Users Rate IBM MaaS360?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10)
- **Ease of Admin:** 8.0/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind IBM MaaS360?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Medium, 33% Large

#### What Do G2 Reviewers Say About IBM MaaS360?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **comprehensive control and user-friendly features** of IBM MaaS360 for managing diverse devices effectively.
- Users value the **strong security features** of IBM MaaS360, ensuring comprehensive protection across various devices and platforms.
- Users value the **comprehensive control** that IBM MaaS360 offers for managing diverse devices and ensuring compliance.
- Users appreciate the **ease of use** of IBM MaaS360, highlighting its intuitive platform and seamless integration.
- Users value the **robust protection** offered by IBM MaaS360, enhancing security and management across multiple devices.

##### Cons

- Users find the **learning curve challenging** , particularly for newcomers navigating IBM MaaS360's advanced features and interface.
- Users feel that the **poor interface design** of IBM MaaS360 hinders usability and complicates user experience.
- Users find the **poor UI** of IBM MaaS360 frustrating, especially for clients struggling to navigate the system.
- Users notice **slow performance** in IBM MaaS360, which can hinder productivity and frustrate those seeking efficiency.
- Users find the **outdated interface** of IBM MaaS360 cumbersome, hindering their ability to navigate efficiently.

#### What Are Recent G2 Reviews of IBM MaaS360?

**["Efficient and Secure Management for Remote Teams"](https://www.g2.com/survey_responses/ibm-maas360-review-12996280)**

**Rating:** 5.0/5.0 stars

_— Juen Hui C._

[Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-12996280)

**["Seamless Security and Device Management with IBM MaaS360"](https://www.g2.com/survey_responses/ibm-maas360-review-12998220)**

**Rating:** 4.0/5.0 stars

_— Soumyadip H._

[Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-12998220)

#### What Are G2 Users Discussing About IBM MaaS360?

- [What is IBM Security MaaS360 with Watson used for?](https://www.g2.com/discussions/what-is-ibm-security-maas360-with-watson-used-for)
- [Can MaaS360 read text messages?](https://www.g2.com/discussions/can-maas360-read-text-messages)
- [Can IBM MaaS360 track your location?](https://www.g2.com/discussions/can-ibm-maas360-track-your-location)
- [What does IBM MaaS360 do?](https://www.g2.com/discussions/what-does-ibm-maas360-do)
- [What is IBM MaaS360 with Watson?](https://www.g2.com/discussions/what-is-ibm-maas360-with-watson) - 2 comments

### [Syncro](https://www.g2.com/products/syncro/reviews)

Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It combines remote monitoring and management (RMM), professional services automation (PSA), and Microsoft 365 security management in a single system, eliminating the tool sprawl that creates security gaps and slows teams down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

**Average Rating:** 4.5/5.0

**Total Reviews:** 535

#### How Do G2 Users Rate Syncro?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Syncro?

- **Seller:** [Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)
- **Company Website:** syncrosecure.com
- **Year Founded:** 2017
- **HQ Location:** Fully remote, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e40e976a73c48924cb8f8b77b9157604f2844aaff62bdc76b30fd2d0d3fd795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyncromsp%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 80% Small, 9% Medium

#### What Do G2 Reviewers Say About Syncro?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Syncro, facilitating quick troubleshooting and seamless client communication.
- Users praise Syncro for its **effective ticket management and comprehensive support** , enhancing efficiency and streamlining processes.
- Users find the **initial setup easy** , making Syncro accessible even for first-time users managing complex RMM solutions.
- Users praise the **automation capabilities** of Syncro, enhancing workflow efficiency and streamlining ticket management processes.
- Users value the **seamless integrations** of Syncro, enhancing both internal processes and external partnerships effectively.

##### Cons

- Users express a need for **missing features** like real-time messaging and more Linux distro support in Syncro.
- Users report that **improvement is needed** for Syncro's interface and responsiveness to enhance overall usability.
- Users feel the **feature limitations** of Syncro, particularly in UI, reporting, and Linux support, hinder productivity.
- Users express concerns over **feature limitations** in Syncro, requesting improvements and modern updates to enhance usability.
- Users find that Syncro **lacks essential advanced features** , making management and automation more complex and less efficient.

#### What Are Recent G2 Reviews of Syncro?

**["Seamless Tool Integration and Intuitive Setup"](https://www.g2.com/survey_responses/syncro-review-11175905)**

**Rating:** 5.0/5.0 stars

_— Danilo B._

[Read full review](https://www.g2.com/survey_responses/syncro-review-11175905)

**["User-Friendly App that is great for a team in a business"](https://www.g2.com/survey_responses/syncro-review-12059675)**

**Rating:** 5.0/5.0 stars

_— Michael C._

[Read full review](https://www.g2.com/survey_responses/syncro-review-12059675)

#### What Are G2 Users Discussing About Syncro?

- [What is Syncro used for?](https://www.g2.com/discussions/what-is-syncro-used-for)
- [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) - 1 comment
- [What is Synchro 4d?](https://www.g2.com/discussions/what-is-synchro-4d)
- [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) - 1 comment
- [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) - 3 comments

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