They continue to add in new features over time. The customer support is amazing. The few times I have needed to reach someone the response time is minutes, not hours to get assistance and most times they can help me resolve it at that time. Review collected by and hosted on G2.com.

No improvements needed at this time. They continue to push the envelope for Mac admins and to increase our visibility into our devices and help us manage everything as a much better rate of speed. Review collected by and hosted on G2.com.

I've used a few different top name MDM's and EndPotection platforms and for ease of set up and use, Kandji / IRU is my favorite. It allows me to be in one portal to review devices, vulnerabilities and build yy inspection readiness documents for certain exams like ISO and SOC2 Review collected by and hosted on G2.com.

I don't always get the right answers from the AI bot Review collected by and hosted on G2.com.

Simple integration into our Apple devices Review collected by and hosted on G2.com.

The IRU interface offers lots of options, which can make the initial onboarding feel difficult. Review collected by and hosted on G2.com.

I really like the simplicity of Iru. It's really easy to understand and managing everything within the platform is really easy to use. The initial setup was very simple and very easy. It's a really good product. Review collected by and hosted on G2.com.

There isn’t anything I dislike about Iru Review collected by and hosted on G2.com.

The features are sufficient to provide the necessary security controls without custom scripts. For admins it's plug and play, set and forget Review collected by and hosted on G2.com.

Sometimes the UX for end users is lacking (it doesn't show errors if a user tries to enter the wrong password) or tries to overwhelm them with notifications; as a result, users start to ignore them. After that, macOS updates are enforced, and it isn't clear to users why their device was rebooted. Review collected by and hosted on G2.com.

Great value for the price, quick response times, and outstanding sales support across the board. Review collected by and hosted on G2.com.

It would be great to have more comprehensive documentation covering a wider range of use cases, such as Time Machine migration. Review collected by and hosted on G2.com.

Easy to implement and deploy. The chat support is super helpful and always responsive. The documentation is also clear and useful. Review collected by and hosted on G2.com.

Navigation in the UI—especially after migrating from the Kandji UI and Iru’s UI—has been a bit frustrating. I’d really like more modular windows so I don’t have to click back as often, and so moving between sections feels smoother and more efficient. Review collected by and hosted on G2.com.

The blueprints in Apple MDM is very useful when deploying new device groups. Review collected by and hosted on G2.com.

Maybe add a feature to allow search in activity so we could search what the previous admin has done to the device. Review collected by and hosted on G2.com.

Lots of features all for the Apple ecosystem. Review collected by and hosted on G2.com.

More comprehensive than we needed and thus a little higher priced per device for what we need to do Review collected by and hosted on G2.com.

Centralized management, blueprints, and security. Review collected by and hosted on G2.com.

It's a big program and can take a while to get things dialed in. Review collected by and hosted on G2.com.