For me, it’s definitely the Automated Device Enrollment integration with Apple Business Manager...it’s seamless. A new Mac comes straight out of the box, the user goes through Liftoff, and they’re ready to start working with everything is already fully configured. I also really like how quickly policies are applied, required apps are installed, and compliance checks are passed without me having to step in. What used to require hands-on guidance now runs unattended and fits smoothly into our current onboarding process, at a reasonable price for the amount of coverage provided. Review collected by and hosted on G2.com.

The alert management experience still has room to improve. When Library Items are queued for deployment but haven’t yet reached a device, the alert panel can build up a lot of noise, and those alerts require manual dismissal instead of auto-resolving once the item installs. There also isn’t a bulk “acknowledge expected” action, so during a large deployment window you end up clearing alerts one at a time. Review collected by and hosted on G2.com.

The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configuration management straightforward and reliable, and it has held up well as my setup grew more complex.

The interface is clean and intuitive. I was productive almost immediately, and the layout keeps the features I use most within easy reach rather than buried in menus. Performance has been solid throughout: fast load times, responsive interactions, and no noticeable slowdowns even under heavier use.

Integrations are a real strength. It connects cleanly with the Apple ecosystem and plays well with the other tools in my stack, so I rarely have to jump between apps to get something done. On top of all that, the support team has been consistently responsive and genuinely helpful whenever I've had a question. Review collected by and hosted on G2.com.

Better automations with vulnerability remediations would be helpful. The process is more manual than I would like. Review collected by and hosted on G2.com.

I really like how easy it is to use and the clean, modern interface. Deployment across our MacBook fleet is also straightforward. Support has always been wonderful, and the integrations support team is especially helpful. The performance of the tool has consistently been great, and the pricing value it brings is a bonus. Review collected by and hosted on G2.com.

The AI capabilities haven’t been the most useful so far, but we’re still eager to test out the Iru MCP soon. Review collected by and hosted on G2.com.

The new EDR Solution seems pretty robust, Assignment maps are really useful , being able to use IFTTT( if this then that) style arguments to assign apps , limitations and conditions for each endpoint.. Review collected by and hosted on G2.com.

You are still able to set up conflicting settings, for example, if you set up logging in with an IDP like Google Workspace, and also set up a local password replacement policy, you can get locked out of your user because its managed by Google,yet Iru thinks you need to change your password. When setting up IDP sync this setting should be turned off automatically instead of having and alert or disclaimer reminding you of the potential conflict. Review collected by and hosted on G2.com.

The Iru UI is very clean, modern, and easy to navigate. Setup is very straightforward that you could get everything up and running in a few hours. It's a great MDM for managing macOS devices and natively supports external IDPs such as Entra ID or Google or Okta and ABM for zero touch deployment. There's also a really large catelog of natively supported 3rd party apps (Chrome, Zoom, Slack, M365, etc.). Creating different blueprints or layouts for different groups or teams of users is very useful as well. Their blueprint UI is drag and drop and toggle buttons so its very easy to do setup. Their pricing has been increating over the years but still a more cost efficent option to JAMF. Review collected by and hosted on G2.com.

There's no option to manually remove or silence device alerts. The only fix is to resolve the "issue/conflict" itself but in some cases its not actually a real issue. There's no integration with any asset management/tracking platforms. Review collected by and hosted on G2.com.

IRU has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient.

The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations. Review collected by and hosted on G2.com.

That said, some advanced customization options could be a bit more flexible. Overall, it’s been a very positive experience and a good choice for organizations looking to simplify Apple device management. Review collected by and hosted on G2.com.

I like Iru for managing my Mac devices with ease. It allows me to do zero touch deployments, automate updates, and keep the devices secure for SOC2 compliance. I use EDR and vulnerability management too. Iru is so easy to use and I like it so much better than Jamf because it works right out of the box, which is great for me as a department of one. Setting up Iru took less than a day and the interface is so easy and seamless. The Drata integration connects to Iru and helps automate software update policies and offboarding by automatically locking devices when an employee leaves. Iru makes my process for SOC2 compliance seamless. Review collected by and hosted on G2.com.

I would like to see them implement more AI features or use AI to help us automate more software update policies. Review collected by and hosted on G2.com.

Iru really stands out for its ease of set-up, allowing me to effortlessly move from no device management to zero-touch, set-and-forget endpoint enrollment and maintenance. This is especially valuable for me as a Head of IT when joining an organization lacking effective device management. The support from Iru is exceptional and incredibly helpful, as I have always had positive experiences with their team who go above and beyond to assist with issues or troubleshoot abnormalities. I find Iru is indispensable for quickly configuring endpoints to a secure baseline, automatically keeping the fleet up to date, and easily deploying applications. Its user-friendly experience empowers end-users to keep their devices updated with minimal friction and intervention from me. The initial setup was extremely easy. Review collected by and hosted on G2.com.

The only sticking point for me is their licensing model. I tend to work for start-ups with less than 100 endpoints to manage and their 25 license buckets make it hard to sell the solution over others internally. I'd definitely appreciate more flexibility or smaller license buckets. This has consistently been a sticking point for budget approvers that results in long conversations about going for the solution. Review collected by and hosted on G2.com.

I love how Iru is so easy to set up and manage. I got tired of having to be the only person that understood our management solution, but now with Iru, any junior admin could pick it up in just an hour of training. The self-service feature is a standout for me, allowing me to deploy anything from applications to bookmarks to custom scripts to fix a variety of problems or make changes. It really gives me everything I could hope for. Also, the fact that it helps keep my devices and software up to date is incredibly helpful. The platform is so intuitive that I was able to build out everything I needed quickly, and it’s a truly great product that I’ve recommended to friends and colleagues. For ease of use, I think it's best in class at this moment in time. Review collected by and hosted on G2.com.

Honestly, pretty much like every aspect of Iru, my only minor complaint is since we've moved from Kanji to Iru, the online chat now has an intermediary step where you have to kinda go through a bunch of AI guided stuff until you get to a person. For my own stake, I would much rather be able to go straight to a person like I did when it was still Kanji. Review collected by and hosted on G2.com.

What I like best about Iru is the tracking feature. It gives clear, real-time visibility into activities and progress, which makes monitoring tasks and workflows much easier. Having everything tracked in one place reduced follow-ups, improved accountability, and helped me spot issues early. It noticeably improved efficiency and saved time compared to manual tracking methods. Review collected by and hosted on G2.com.

The tracking feature could be improved in terms of customization and performance. In some cases, it lacks flexible filters and advanced reporting options, which makes it harder to analyze data for specific time ranges or use cases. Occasional delays in updates also reduce real-time accuracy. Adding more configurable tracking views, faster refresh times, and exportable reports would significantly enhance the overall experience. Review collected by and hosted on G2.com.