Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Easy replacement of our legacy secure email gateway"
5/5
What do you like best about IRONSCALES?

Easy to implement and replaced our legacy secure email gateway. A quick 10 or 15 minutes a day to clear any reported phishing or requests to release spam. Staff appreciates the transparency of emails that are quarantined. Has reduced administrative overhead for IT staff. Integrated well with existing Office 365 services. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Sometimes the clustering of incidents wraps legitimate email into one, however that is more a reflection of the types of attacks and mostly impacts encrypted email platforms and services like Paypal, DocuSign, and Adobe Sign. While sometimes a hassle it is good to get the visibility. Review collected by and hosted on G2.com.

Rick J.
RJ
Rick J.
Testing Assistant
Mid-Market (51-1000 emp.)
"IRONSCALES Just Works and Works Well"
5/5
What do you like best about IRONSCALES?

Each update keeps making IRONSCALES better and better. Easy to use and change settings. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Nothing that I can think of. I am happy with IRONSCALES as it is. Review collected by and hosted on G2.com.

Özgün G.
ÖG
Özgün G.
AI and Robotic Research Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Overall absolutely amazing Still"
5/5
What do you like best about IRONSCALES?

It has API integration and it helps me a lot about keeping my mails safe. Still using it and I enjoy because it is easy to use and integrate to anything such as mail protocols. I'm using it everyday. Once you have any issues you can have support immediately Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

all fine but it should provide more service besides that. Review collected by and hosted on G2.com.

Response from Jenna Knoblauch of IRONSCALES

Thank you for taking time to provide a review of IRONSCALES. We appreciate your time and feedback.

NB
Noam B.
Director of Information Security/CISO
Mid-Market (51-1000 emp.)
"Ironscales automates the anti-phishing solution into an easy task."
4.5/5
What do you like best about IRONSCALES?

Mobile Application, automation of investigation and decision making, "threading" of multiple messages, Awareness/Training Phishing Campaigns Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Feature requests, specific customization for tailored needs, inability to reside in multiple places architecturally like other platforms (Default MX for example) Review collected by and hosted on G2.com.

Response from Jenna Knoblauch of IRONSCALES

Thank you for taking the time to provide a review. We appreciate it.

Verified User in Newspapers
AN
Verified User in Newspapers
Mid-Market (51-1000 emp.)
"great. Easy, Efficient, and Reliable."
5/5
What do you like best about IRONSCALES?

easy to use, highly efficient, and incredibly effective at detecting phishing threats in real time. keep our organization secure with minimal effort. the customer support is outstanding. My Customer Success Manager, Shaked Shemian, is amazing, always proactive and ready to help even before I reach out. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

There’s not much to dislike, but occasional false positives can require manual review. A bit more customization in alerts and reporting would be a great addition Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great Service and Easy to use"
4.5/5
What do you like best about IRONSCALES?

Clean and Simple User Interface. Easy to set up after the initial call and training. Catches a lot for than Mimecast.

Also offer basic user Training and Simulation module to make sure users learn from mistakes. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Uses Microsoft Defender Quarantine from the onset. Review collected by and hosted on G2.com.

SR
Samuel R.
Manager IT
Enterprise (> 1000 emp.)
"AI-Driven Email Security for Businesses"
5/5
What do you like best about IRONSCALES?

Worked well with Microsoft 365 and easy to integrate O365. User-Friendly Interface, reduced manual workload with real-time remediation. AI-driven threat detection, phishing protection, and automated response. Continuously learns from threats to improve security. Great Customer Support. Easy implementation with no complex configurations. Enhanced Collaboration – Allows teams to report and mitigate threats efficiently. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

Some advanced features require time to master. Review collected by and hosted on G2.com.

KU
Kc U.
Security Architect
Small-Business (50 or fewer emp.)
"Revolutionizing corporate security awareness and phishing simulations"
5/5
What do you like best about IRONSCALES?

The level of customizations to make security awareness more suitable and receptive for your environment Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

So far, there's nothing to complain about Review collected by and hosted on G2.com.

Bon M.
BM
Bon M.
Director of Information Technology
Mid-Market (51-1000 emp.)
"IronScales Review 11FEB2025"
5/5
What do you like best about IRONSCALES?

It just works the way any AI-based email security tool should. Their technical support is pretty responsive and knowledgeable Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

There is nothing bad really that I can say about the product. Review collected by and hosted on G2.com.

KS
Kyle S.
Head of Privacy
Mid-Market (51-1000 emp.)
"Some teething issues, but incredibly effective when implemented"
4/5
What do you like best about IRONSCALES?

The platform is incredibly intuitive in comparison to others. IRONSCALES have put a lot of effort into a dashboard which makes clear to stakeholders the ROI for such a platform. It's also easy to manage from a day to day perspective for internal IT teams. Review collected by and hosted on G2.com.

What do you dislike about IRONSCALES?

There's a lack of customisability around notifications or integrations into industry standard issue management systems. I believe this will be resolved over time, but for now you can hack that together. I would sincerely like granular control over notification emails though as this would help reduce needless noise. Review collected by and hosted on G2.com.

Response from Jenna Knoblauch of IRONSCALES

Thank you for taking the time to review. We appreciate your input and I will share your requests around customisability with our product team. Thanks!