My team and I have been meeting regularly with our account reps and we have seen a steady improvement in how our feedback is collected and implemented. The software has been receiving so much needed improvements so I am glad to see the technical aspect of it being updated. In terms of the relationship between us I believe it is in a strong place today. Review collected by and hosted on G2.com.

At times there are some limitations and functionality that I would expect that does not exist. For instance, the “insights” feature of the platform is virtually useless in its current form for data visualization. However, our account rep has kept us updated on any movement regarding that feature and assures us we will be able to test any new features to gather our feedback. Review collected by and hosted on G2.com.

I use Ironclad for capturing internal approvals and as a document repository. It solves our internal approval workflow and helps with versioning control. The repository is valuable because we can easily find what we need when performing audits. We can retrieve information and metrics for accounting purposes and revenue recognition. Also, it allows us to capture data based on negotiated terms within the contracts. Review collected by and hosted on G2.com.

We are really hoping to see increased improvement in the AI functionality, especially in the repository for the search functions of workflows. We'd like more accurate data retrieval whenever we are searching in the search bars. It was pretty difficult to migrate our documents from contract pod into Ironclad with clean data. The data dump was all drafts and final executed contracts, and it was hard to differentiate them without having to go through them manually. Review collected by and hosted on G2.com.

One thing stands out with Ironclad: it brings every part of handling contracts into one place without clutter. Its design makes sense right away, so getting started feels natural rather than forced. Tasks that used to take hours now finish quicker because routine steps run on their own. Legal staff and department teams exchange feedback smoothly, cutting down delays. Clarity grows when everyone sees updates live, not through scattered emails. Review collected by and hosted on G2.com.

A few folks might find Ironclad a bit much at first, simply because there are so many tools packed in. Yet after getting used to it, things start moving faster when handling contracts. Over time, both legal departments and company teams tend to get real benefit from how deep the system goes. Review collected by and hosted on G2.com.

The tool is easy to use from an admin and a workflow owner perspective. Wonolo's support team at Ironclad has been incredibly helpful when it came to implimenting the tool and answering any questions we have. They genuinely care about the adoption of the tool and want to ensure we are using it to its full potential. Review collected by and hosted on G2.com.

This is honestly the best CLM tool I have used in the 8 years I have been in the Deal Desk space. I have nothing but great things to say about the tool and the team! Review collected by and hosted on G2.com.

It is user friendly and endless capabilities. Review collected by and hosted on G2.com.

It has gotten better. Trying to create workflows. Error messages were difficult to clear. Basic training was hard to come by. Review collected by and hosted on G2.com.

Ironclad continues to improve its platform and has been a leader in incorporating AI in an intelligent, thoughtful way. Review collected by and hosted on G2.com.

The metrics and reporting features still have room for improvement. Review collected by and hosted on G2.com.

The workflow build and configuration capabilities provide a high level of customization that allows us to meet all our unique needs. Review collected by and hosted on G2.com.

There can sometimes be too many clicks required to navigate to a desired page. Review collected by and hosted on G2.com.

I love the way that it allows our team to collaborate and to have real time updates. The activity feed is wonderful. The ability to edit in Word is an amazing feature along with the addition of Jurist to our toolkit. Review collected by and hosted on G2.com.

The condition building process is often laborious Review collected by and hosted on G2.com.

It's easy to use and helpful for setting up business rules for contract workflows. The support that Ironclad provides is also extremely helpful. Ironclad helps my company maintain track of all our contracts, which is a significant improvement from handling contracts via email. Review collected by and hosted on G2.com.

Setting up integrations manually and using the Ironclad APIs can be technically challenging. While documentation exists, it would be helpful to have more documentation and examples of real-world integrations. Review collected by and hosted on G2.com.

Ironclad has great reporting and analytics capabilities that helps us track contract status, performance metrics and bottlenecks so we are able to make informed decisions on time.

It also has seamless integration with major tools resulting to great workflow. Review collected by and hosted on G2.com.

It has a steep learning curve where new users find it complex. Review collected by and hosted on G2.com.