Anthony M.
AM
Anthony M.
Contracts Counsel
Mid-Market (51-1000 emp.)
"Efficient and easy to use"
5/5
What do you like best about Ironclad?

The workflow designer is incredibly easy to update and adjust. Additionally, the workflow dashboard makes it very efficient for the legal team to track and review agreements. Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

The repository is a bit clunky and there are some features that are not intuitive to utilize. For example, downloading partially signed agreements is a bit hidden from the users. The repository could be updated to resemble more of a folder system rather than having to create various custom views. Review collected by and hosted on G2.com.

Karen Ann R.
KR
Karen Ann R.
Paralegal & Risk Management
Mid-Market (51-1000 emp.)
"Legal Operations Manager"
5/5
What do you like best about Ironclad?

Customizable workflows, reporting and searchable database Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

New layout is a bit disorganized, preferred the last layout of keeping repository and dashboard separate. Review collected by and hosted on G2.com.

Kate L.
KL
Kate L.
Head of Legal Operations
Mid-Market (51-1000 emp.)
"Comprehensive and user friendly CLM"
4.5/5
What do you like best about Ironclad?

Intuitive UI

Easy to create and launch workflows

Ability to redline in Word

Customer support has always been fast and efficient Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

Lack of a robust integration with some other business software

Insights can be clunky and difficult to put together Review collected by and hosted on G2.com.

Jenni Y.
JY
Jenni Y.
Contracts Operations Specialist
Enterprise (> 1000 emp.)
"Ironclad - Great CLM System"
5/5
What do you like best about Ironclad?

I have been impressed with the continual updates to their system that enhance user experience. Their integration with Salesforce has been very useful as well. Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

As an administrator of our IC, their Support is extremely frustrating at times. I wish they would go directly to a zoom call if there is more than 2 back and forth comments. I have had to escalate a few times to resolve a system issue. Review collected by and hosted on G2.com.

Response from Mikaela Waters of Ironclad

Thank you for taking the time to share your thoughts, Jenni! These reviews mean so much to Ironclad and to peer companies making CLM buying decisions.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Streamlined Workflow Automation, But UI and Search Need Improvement"
4/5
What do you like best about Ironclad?

Ironclad simplifies the process of automating workflows, making it straightforward and accessible. Also, the customer support is best in class. Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

The search and reporting features still have room for improvement. Additionally, the latest UI changes have made the platform feel less intuitive than before. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Iron Clad makes it easy to stay organized"
5/5
What do you like best about Ironclad?

I really like how Iron Clad makes it easy to organize all of my contracts. Anytime that I need to renew a contract there is a workflow I can choose so that I follow very detailed steps to get the right teams engaged to review my contracts and when edits are made each version is saved. Once I am ready to sign my contracts I can easily tag the document and send it to my team and the counterparty for signature. If I even need to pull up an old contract I can easily find it via the search feaure. I like how you can also see what stage of the approval process each contract is in. Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

The interace is easy but its not very modern. It would be nice if the interface recevied an update to make it more modern. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Game-changing customizable experience for CT management and Follow Ups."
5/5
What do you like best about Ironclad?

I love the customizability of the workflows, having a point of contact at Ironclad to assist with questions, concerns, and ideas, ironclad being able to integrate with many of our programs we already use, and how easy it is for our field to get the hang of it. If it weren't for IC, we would not be able to follow up on items required after contracting with the accuracy that we can now. It is easy and transparent for all users, and is a must have if your business deals with contracting and multiple parties. There is not a day that goes by that it is not used by our group. It was easy to navigate and set up, along with it being more useful than any tool we have ever had. Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

I wish searching in the repository was a little easier, but we have found workarounds. Review collected by and hosted on G2.com.

Liat M.
LM
Liat M.
Marketing Intern
Mid-Market (51-1000 emp.)
"Ironclad CLM System for Easy Contracting"
5/5
What do you like best about Ironclad?

What I like most about Ironclad is the ease of use and simple design. Creating workflows is very simple and fast and managing ironclad contract is simple and fast. Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

One thing that I would love that Ironclad improve is their views - I would love to be able to add a Kanban board for ease of use with sales teams and quick glances. Review collected by and hosted on G2.com.

Response from Mikaela Waters of Ironclad

Thank you for sharing this review, Liat! We're thrilled to hear that you find Ironclad easy to use - we think so too!

Tsendsuren R.
TR
Tsendsuren R.
Contracts Manager
Mid-Market (51-1000 emp.)
"Contracts Manager"
5/5
What do you like best about Ironclad?

It's very intuitive, easy to use, and easy to implement. I really appreciate AI-assisted tools for drafting contracts. Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

We can integrate our accounting and FP&A system with Ironclad. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Simplified Contract Management"
3.5/5
What do you like best about Ironclad?

Ironclad is a very organized way to handle contact lifecycles and intakes. Review collected by and hosted on G2.com.

What do you dislike about Ironclad?

The amount of unnecessary updates that seem immaterial but end up requiring the provision of more training. Review collected by and hosted on G2.com.