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Iron Mountain InSight DXP - Content Management

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(21)4.1/5

Unlock faster insights across your information estate Fragmented, unstructured data—trapped across digital files, audio, video, and physical records—makes finding critical insights a major enterprise challenge. Iron Mountain InSight® DXP is an AI-powered intelligent content platform that bridges the divide between digital and physical information, unifying it into a single view. Moving beyond passive storage, InSight DXP operates as an active workspace. With natural language AI-powered search, metadata enrichment, and integrations across 300+ core enterprise platforms, organizations can break down information silos and organize previously hidden information into structured data, turning disconnected content into clear, contextualized inputs that people and AI can understand and use. Key features and benefits: Multi-channel ingestion across formats: Centralize and understand your information estate to break down data silos by unifying content across formats—including digital files, audio, video, and paper documents—into a single view. AI reads, classifies, and tags assets upon ingestion, delivering the AI-ready data needed to accelerate smarter decisions. Contextual search and multimodal AI: Surface critical insights quickly using natural language search and conversational AI across information formats to uncover patterns and contextualize complex content. Multimodal AI examines the visual, audio, and textual elements inside a file to automatically extract objects, faces, countenance, logos, context, emotions, and ambient lighting. By combining keyword filtering with deep extractions, agentic AI allows teams to locate critical details in seconds, turning hours of manual review into near instant enterprise intelligence. Multi-agent AI and workflow automation: Streamline operations by deploying AI agents that collaborate to automate routine tasks and multi-step document workflows—cross-checking discrepancies, querying external APIs, and executing tasks across connected systems. Continuous feedback loops route low-confidence data to human reviewers to improve extraction accuracy over time, while advanced case management tracks performance and process-triggered steps in real time. Grounded AI with source verification: Help prevent AI hallucinations and maintain process transparency with explainable outputs. InSight DXP grounds outputs in your enterprise content, providing verifiable source citations, confidence scores, and self-improving feedback loops, so teams can validate AI outputs and maintain control over critical document workflows. Turnkey integrations: Accelerate downstream workflows by delivering extracted data directly into business applications. Native MuleSoft integration provides secure connectivity to 300+ platforms, including Salesforce, Workday, SAP, and Oracle, reducing manual handoffs and speeding up execution. Secure collaboration: Mitigate data exposure risks while collaborating across teams via restricted workspaces. The platform maintains granular, role-based access controls and enterprise-grade encryption to safeguard intellectual property across distributed environments. End-to-end lifecycle governance: Strengthen compliance by applying retention rules informed by legal citations from 130+ countries. The platform leverages legal holds, data lineage, and detailed audit trails across digital and physical formats to strengthen auditability and help satisfy global standards. Enterprise security and compliance: Safeguard sensitive information and support compliance requirements with certifications like HITRUST and FedRAMP High Authorization, combined with automated PII (personally identifiable information) masking, helping organizations securely process documents in highly regulated environments. Flexible hybrid delivery: Maintain architectural flexibility and prevent vendor lock-in with seamless deployment choices across AWS, Google Cloud, and Azure.

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