![Jay C C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay C C.")
JC

Jay C C.

COO

Small-Business (50 or fewer emp.)

5/21/2019

"Our Merchant Services Challenges Solved"

5/5

What do you like best about Merchant Central by NMI?

In our industry there are many moving parts – from inbound sales, customer support, residuals, merchant monitoring. Just to name a few. IRIS CRM solves all of our needs in one system instead of 5. IRIS CRM has completely changed out business for the better. Review collected by and hosted on G2.com.

What do you dislike about Merchant Central by NMI?

Outdated UI. Not mobile friendly. I'm told future updates will address both. Review collected by and hosted on G2.com.

What problems is Merchant Central by NMI solving and how is that benefiting you?

Some of the benefits IRIS CRM has solved are: integrated customer support tools, help desk, inbound sales, sales performance, residuals, robust API. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

See what 101 reviewers think of Merchant Central by NMI

4.6 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/merchant-central-by-nmi/reviews)