UP

Verified User in Public Relations and Communications

Mid-Market (51-1000 emp.)

3/10/2016

"Intranet Quorum was good in the time that I used it. "

3.5/5

What do you like best about IQ CRM?

Its sorting functionality. It made things easier to sort. It helped me make my way through numerous faxes and email sent in by constituents. Review collected by and hosted on G2.com.

What do you dislike about IQ CRM?

It could be a little difficult to use at times. It was also not intuitive to use. I used it in the wrong way fro a long time before someone explained to me the right way to use it. Review collected by and hosted on G2.com.

Recommendations to others considering IQ CRM:

Be ssure to familiarize yourself with what it is that you want to do. Ask for help whenever possible. Though it is largely intuitive, don't forget that there are different ways of assigning different things to different buckets. Review collected by and hosted on G2.com.

What problems is IQ CRM solving and how is that benefiting you?

Sorting constituent mail. More sorted mail. I used it in a Congressional office. We were in the business of sorting constituent mail and communicating constituent desires to the member of Congress. It was very helpful in terms of putting things into different buckets. Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

2/22/2016

"I worked with IQ when I worked for Congressman Ron DeSantis"

4.5/5

What do you like best about IQ CRM?

What I liked best about IQ was the availability to join webinars that explained how to use different features. The home page was really easy to use especially with the ability to edit to your liking. When you are in need of finding something quickly, it is a lot easier to use a home page that you are able to adjust to your liking. Review collected by and hosted on G2.com.

What do you dislike about IQ CRM?

The only real issue I had was that when it is opened in more than one tab, it works very slowly. I would have liked to be able to efficiently used it while open in multiple tabs. If I am speaking to more than one constituent at a time, it is nice to be able to go back and forth. Review collected by and hosted on G2.com.

Recommendations to others considering IQ CRM:

I really had no major issues with IQ. I was able to learn and master it quickly with out many problems. I would suggest continuing the webinars. They really helped me understand how to use it more efficiently. Review collected by and hosted on G2.com.

What problems is IQ CRM solving and how is that benefiting you?

I used IQ as a tool to help keep track of people I had spoken to from our congressman's district. It made it a lot easier to manage and keep up to date with constituents I was helping. Working with many different people can make it hard to remember who is who and what discussions you may have had. Keeping track of everything in a very organized way was a great benefit. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/10/2016

"Intranet Quorum use for constituents "

3.5/5

What do you like best about IQ CRM?

IQ made it easy to handle a large volume of constituent emails, phone calls and letters. Review collected by and hosted on G2.com.

What do you dislike about IQ CRM?

It did take quite a few training hours to get up to speed on IQ processes. We also relied heavily on a handbook for the system. So perhaps better training/training videos would be better. Review collected by and hosted on G2.com.

UG

Verified User in Government Administration

Enterprise (> 1000 emp.)

2/15/2016

"Used in internships"

3/5

What do you like best about IQ CRM?

Ease of use in storing and choosing templates Review collected by and hosted on G2.com.

What do you dislike about IQ CRM?

Sometimes integration with Word was a little glitchy Review collected by and hosted on G2.com.