---
title: IQ CRM Reviews
meta_title: 'IQ CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how IQ CRM works for a business like yours.
aggregate_rating:
  rating_value: 3.4
  review_count: 14
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Public Sector
  url: https://www.g2.com/categories/public-sector
---


# IQ CRM Reviews
**Vendor:** Leidos  
**Category:** [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement)  
**Average Rating:** 3.4/5.0  
**Total Reviews:** 14
## About IQ CRM
With IQ4 you can build enduring and effective relationships with your constituents through social engagement, powerful eCommunication tools, intuitive constituent services, and enlightening analytics.




## IQ CRM Reviews
  ### 1. IQ Necessary but Damn They don't Listen

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2018

**What do you like best about IQ CRM?**

CRM capable of managing constituent mail, casework, and maintaining contacts with affiliation codes. Great for targeting communications. 

**What do you dislike about IQ CRM?**

Overall, IQ4 is not an improvement over IQ3. New interface sucks. 
It seems like the development team did not listen to long time users (10 years plus). The development team is not responsive to feature requests. Add to last batch is a common mouse click. They have not added, "use last letter." Also, filtering of incoming mail and assigning responses is behind competitors IConstituent and Fireside 21 does a better job of handling incoming mail (email blasts).
 IQ4 did improvement newsletter production, but I still use IQ3. 

Displeased with implementation of IQ. The state gov (gave legislator choice) to not have constituent email automatically imported in IQ. Thus, all mail is manually logged. This defeats any time saving aspects. 

**Recommendations to others considering IQ CRM:**

There are 3 solutions with constituent mail solutions for Government: Internet Quorum, Fireside21, and IConstituent. After IQ for ten years, I almost want to make the switch to another system. 

**What problems is IQ CRM solving and how is that benefiting you?**

Handing Govt constituent relations: mail and casework. 


## IQ CRM Discussions
  - [What is IQ CRM used for?](https://www.g2.com/discussions/what-is-iq-crm-used-for)

- [View IQ CRM pricing details and edition comparison](https://www.g2.com/products/iq-crm/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A51%3A55+-0500&secure%5Bsession_id%5D=120d128c-de79-476f-a63b-a8919a4bbb69&secure%5Btoken%5D=508e2faaa2dd130b02837330fc5c93f1cb6e965c455c513c813505acdad26b1d&format=llm_user)

## IQ CRM Features
**Surveying & Feedback**
- Form Creation
- Sentiment Analysis
- Data Visualization
- Idea Submissions

**Communications**
- Multichannel Sync
- Video Broadcasting
- Website Design

**Administration**
- Payment Processing
- Reporting
- Dashboards

## Top IQ CRM Alternatives
  - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (360 reviews)
  - [Qmarkets Impact-Driven Innovation Software](https://www.g2.com/products/qmarkets-impact-driven-innovation-software/reviews) - 4.5/5.0 (41 reviews)
  - [Accela](https://www.g2.com/products/accela/reviews) - 3.9/5.0 (13 reviews)