The iQ/BI Audit Tool by iDrive Logistics is a comprehensive business intelligence and parcel audit platform designed to enhance supply chain visibility and optimize shipping operations. It empowers businesses to access critical shipping data, manage key performance indicators , and generate advanced reports, facilitating informed decision-making and operational efficiency. The platform's integrated parcel audit technology monitors carrier performance, ensuring the recovery of guaranteed-service and mischarge refunds from private carriers. Key Features and Functionality: - Comprehensive Shipping Data Access: Provides detailed insights into shipping operations, enabling businesses to monitor and analyze their logistics processes effectively. - KPI Management: Allows users to set, track, and manage key performance indicators to measure and improve shipping performance. - Advanced Reporting: Offers customizable reports that deliver in-depth analysis of shipping data, aiding in strategic planning and decision-making. - Parcel Audit Technology: Automatically audits carrier invoices to identify discrepancies, ensuring the recovery of refunds for service failures and billing errors. Primary Value and Problem Solved: The iQ/BI Audit Tool addresses the challenge of limited visibility and control over shipping operations. By providing a centralized platform for data analysis and auditing, it enables businesses to identify inefficiencies, reduce shipping costs, and enhance overall supply chain performance. This leads to improved customer satisfaction through reliable and cost-effective delivery services.