--- title: iPlum Reviews meta\_title: 'iPlum Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 201 reviews by the users' company size, role or industry to find out how iPlum works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 201 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # iPlum Reviews & Product Details Visit Website Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems. * * * Product Website iPlum Seller [iplum](https://www.g2.com/sellers/iplum) Discussions [iPlum Community](https://www.g2.com/products/iplum/discuss) Languages Supported English Solution Type All-in-One Overview by Support iPlum Show More ## Pricing Pricing provided by iPlum. ### Standard $8.99 [ View More Pricing Information ](https://www.g2.com/products/iplum/pricing) ## iPlum Integrations (1) What do users say about integrations? Verified by iPlum [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews) Show More LR Leonardo R. Manager and Supervisor Accounting Enterprise (\> 1000 emp.) 6/30/2026 "Dedicated Business Number & Quick Setup Professional Image, Better Work‑Life Balance" 5/5 What do you like best about iPlum? The biggest advantage for me is having a dedicated business phone number without carrying a second device. Setup was quick, and features like business voicemail, call forwarding, and secure messaging helped me present a more professional image to clients. The app made it much easier to separate personal and business communication, which improved both productivity and work-life balance. Review collected by and hosted on G2.com. What do you dislike about iPlum? The interface could be more modern, and there are a few areas where navigation could be more intuitive for first-time users. While the core features work well, adding more customization options would make the overall experience even better. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? Before using iPlum, managing business calls from my personal number made it difficult to maintain professional boundaries and stay organized. iPlum gave me a dedicated business line with the tools I needed to communicate more efficiently. As a result, I can respond to clients more professionally, keep business communications separate from personal ones, and manage calls and messages from a single device without unnecessary complexity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Deanna W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deanna W.") DW Deanna W. Director Consulting Enterprise (\> 1000 emp.) 5/21/2026 "Flexible, Secure Business Communication for Remote Teams" 5/5 What do you like best about iPlum? What I like best about iPlum is the flexibility it provides for managing business communication across remote and client-facing teams. The platform makes it easy to maintain a dedicated business line, manage calls and texts securely, and keep professional communication separate from personal devices. Review collected by and hosted on G2.com. What do you dislike about iPlum? What I dislike about iPlum is that some of the advanced configuration features can take time to fully understand during the initial setup process, especially for larger teams with multiple users. While the platform is generally easy to use, a more streamlined admin experience and additional integrations with enterprise workflow tools would make the onboarding process even smoother. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? iPlum is helping us solve several communication and workflow challenges related to remote collaboration, client responsiveness, and business phone management. Before implementing the platform, maintaining separate business and personal communication channels across mobile teams was difficult and inconsistent. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![M T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "M T.") MT M T. Practice Director Mental Health Care Small-Business (50 or fewer emp.) 7/19/2025 "I expected more, specially the customer service. It is simply an unethical money grab." 0.5/5 What do you like best about iPlum? The phone tree, ability to share numbers, and fax in the same place as phone. Review collected by and hosted on G2.com. What do you dislike about iPlum? It is very tedious to send messages (enter function doesn't send it and required an extra click of hitting a button. The vendor is not forthcoming about limitations due to VPN (several VPN providers block VOIP ports), so if you need to use VPN for other purposes, it becomes a cumbersome exercise. iPlum does not support non-standard VOIP ports. Support is tactical but do not get the business big picture. I wish I had done more thorough research prior to signing up for an annual plan and probably would have gone with another vendor. But most importantly, this company has no ethics and is simply a money grab. I highly recommend you stay away as I learned the hard way. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? Phone tree and fax in the same place. Those features work perfectly. Review collected by and hosted on G2.com. Show More Response from Support iPlum of iPlum [Editedit](https://www.g2.com/survey_responses/iplum-review-11412281/official_response/edit) Dear User, We would love to help our clients. As we explained during live support calls with you that iPlum works with or without VPN. Many of our professional clients regularly use VPNs and it works fine. These clients vary from few lines to few hundred lines per account. We never have to change ports of our service to accommodate VPNs. Your VPN should pass-through this traffic. Messaging is designed so that it is HIPAA complaint with safeguards which our clients like. It makes sure you don’t inadvertently copy/paste and send some text while on another screen on the computer. If you have any technical questions, please let us know and we will help you. Best iPlum Team 4/6/2026 Current UserValidated ReviewerSource: Organic CW Christina W. Clinical Psychologist Small-Business (50 or fewer emp.) 1/26/2026 "Easy Daily Calling & Texting with iPlum—Intuitive Features and Responsive Support" 4.5/5 What do you like best about iPlum? I really like how easy iPlum is to use on a daily basis. I use it every day for calling and texting clients in my private therapy practice, and the features are intuitive and straightforward. The texting feature has been especially helpful, making communication much more efficient. I also appreciate how responsive their customer support is and how clearly they communicate when issues arise. Review collected by and hosted on G2.com. What do you dislike about iPlum? There was a brief service outage recently, but iPlum communicated right away that they were aware of the issue and actively worked on it. The issue was resolved fairly quickly, so while outages are never ideal, the transparency and responsiveness helped minimize any disruption. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? iPlum solves the need for a reliable, HIPAA-compliant business phone line that keeps professional and personal communication separate. For my private therapy practice, this has been extremely beneficial. It allows me to call and text clients securely without using my personal number, helps maintain professional boundaries, and makes day-to-day communication more efficient. It was also easy to integrate from our previous platform, which made implementation smooth and stress-free. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dustin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dustin B.") DB Dustin B. Principal Database Administrator Financial Services Enterprise (\> 1000 emp.) 3/9/2026 "Secure and Organized Client Communication" 5/5 What do you like best about iPlum? I find the secure messaging, call recording, and automatic archiving features of iPlum very useful. These features help keep all business communications organized and make it easy to access records when needed. Secure messaging ensures that client conversations remain private while also keeping personal and business communication separate. Call recording and automatic archiving are essential for ensuring all interactions are properly stored, which simplifies reviewing conversations, maintaining accurate records, and retrieving communication history when necessary. Additionally, the initial setup was very easy, which I appreciate. Review collected by and hosted on G2.com. What do you dislike about iPlum? The app can occasionally feel a bit slow when switching between messages and call logs. It would also be helpful to have customization options for notifications and message management. Overall it works well, but a smoother interface would improve the experience. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? iPlum helps me keep client communication secure and separate, with features like call recording and automatic archiving for compliance. It makes it easy to review past conversations and maintain organized business records, which is crucial for tracking and retrieving communication history. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mark M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark M.") MM Mark M. CEO Information Services Small-Business (50 or fewer emp.) 2/24/2026 "Effortless Business Line Management" 5/5 What do you like best about iPlum? I use iPlum to manage a dedicated business phone line for calls and messaging, which helps me keep business communications separate from personal use while handling everything from one device. What I like most is the simplicity and reliability. The setup was quick, the interface is easy to navigate, and calls and messages work consistently, providing a professional business line without unnecessary complexity. The platform solves the challenge of keeping business and personal communications separate without carrying a second device and provides a reliable, professional business number with features like call management and messaging, making communication more organized and secure. Review collected by and hosted on G2.com. What do you dislike about iPlum? Overall, the platform works well, but additional customization options for call routing and management organization would be helpful. More advanced reporting or analytics features could also add value for users who want deeper insights into usage. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? I use iPlum to manage a dedicated business phone line, separating business from personal communication. It solves the challenge of dual devices, providing a reliable, professional number with organized, secure features like call management and messaging. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Erin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin B.") EB Erin B. Counselor under supervision (Practicum Graduate Student) Small-Business (50 or fewer emp.) 11/10/2025 "Intuitive and easy to use business phone system!" 4/5 What do you like best about iPlum? The dashboard is clean and simple, making it easy to navigate between texting, calls, and voicemail. I appreciate the ability to schedule texts, label clients, and how quickly my previous number was ported to iPlum. I use iPlum daily in order to confirm appointment with clients or send reminders of upcoming appointments. As a user on the system that is shared amongst the rest of the company, it's incredibly helpful to have my own dashboard to assure HIPAA compliance for my clients. Review collected by and hosted on G2.com. What do you dislike about iPlum? At this time there isn't anything I dislike about iPlum. Customer service feels accessible if that were to change in the future. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? I work for a private practice that is trying to manage a number of clients between a number of clinicians. Having a space where not only I can respond to clients but also the supervisor, if needed, is crucial for the safety and care of the clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan S.") DS Dan S. 1/22/2026 "Simplicity and Compliance in One Reliable Package" 5/5 What do you like best about iPlum? I love how reliable and easy to use iPlum is every day. The Financial Compliance Line works seamlessly, automatically archiving all calls and texts for compliance, which is a huge plus. Their customer support is fantastic, responding quickly and resolving issues, making our IT team's life much easier. I really appreciate the flexibility of iPlum, as we can use it on mobile or desktop without hiccups. The secure call and text records simplify compliance for us, and integrating iPlum with our internal systems helps centralize records and meet regulatory requirements efficiently. Review collected by and hosted on G2.com. What do you dislike about iPlum? Honestly, iPlum works really well for us overall, but if I had to point out one area for improvement, it would be adding more advanced reporting options for compliance audits. Right now, exporting detailed records can be a bit manual. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? I use iPlum for secure, compliant communications, ensuring audit readiness with reliable call/text archiving. It's easy to use, making compliance stress-free. The flexibility across devices keeps my team connected, and excellent support simplifies maintenance, enhancing our IT and compliance operations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Angie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angie F.") AF Angie F. Chief Human Resources & ESG Officer Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 1/17/2026 "Reliable and Effortless Call Compliance" 5/5 What do you like best about iPlum? I use iPlum for Legal Call Recording to ensure our calls stay compliant and secure. The ease of use and trustworthiness for recording make everything work smoothly without extra effort. I really appreciate their fast, helpful, and personal customer support whenever we have a question. Reliability and clarity of the recordings make daily operations smoother and give our team peace of mind. I also like how iPlum integrates seamlessly with our existing tools, helping us stay efficient and compliant every day. The platform's reliability and quick resolution of any small concerns make it a great experience overall. The initial setup was very easy and straightforward, with the support team's guidance making the process seamless. Recommending iPlum to others is an easy choice because their Legal Call Recording is reliable, easy to use, and helps us stay fully compliant, along with the outstanding customer support. Review collected by and hosted on G2.com. What do you dislike about iPlum? I haven’t had major issues with iPlum. If anything, I’d love to see even more integrations with other HR and compliance tools we use—it could make the workflow even smoother. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? I use iPlum for Legal Call Recording to keep our calls compliant and securely recorded, saving time and reducing risk. It integrates well with our systems, making daily operations smoother and giving our team peace of mind. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chris T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris T.") CT Chris T. Management Consultant Consulting 1/17/2026 "Exceptional Compliance and Communication Tool" 5/5 What do you like best about iPlum? I really like how reliable and easy to use iPlum is daily. The call quality is excellent and it gives us peace of mind knowing our communications are fully compliant. I also really appreciate their customer support as they are always quick to help and make everything simple. The service ensures all our client calls are fully compliant with financial regulations, removing stress about audits and record-keeping. It keeps our communications secure and organized, allowing us to focus more on advising clients. I find the integration with our CRM and project management tools extremely smooth, as it lets us manage calls and messages without switching between multiple apps. Reliable service means we never miss important client calls, and the high call quality makes conversations clear and professional. Their quick and helpful customer support ensures any issues are solved fast, enabling us to focus on consulting work without worrying about communication problems or compliance risks. Review collected by and hosted on G2.com. What do you dislike about iPlum? Honestly, iPlum works very well for our needs, but sometimes setting up advanced features can take a little longer than expected. A simpler setup guide or onboarding tips for new users could make it even better. Review collected by and hosted on G2.com. What problems is iPlum solving and how is that benefiting you? I use iPlum to ensure our client calls are compliant with financial regulations, reducing stress about audits. It keeps communications secure and organized, allowing us to focus on consulting. It's reliable and easy to use with excellent call quality and quick, helpful customer support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about iPlum? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about iPlum ](https://www.g2.com/products/iplum/discussions/new) GU Guest User What is iPlum used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-iplum-used-for) [ View all Discussions ](https://www.g2.com/products/iplum/discuss) ## Pricing Options Pricing provided by iPlum. ### Standard $8.99 ### Professional $14.99 [ View More Pricing Information ](https://www.g2.com/products/iplum/pricing) iPlum Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png "Product Avatar Image") Spruce Health 4.7/5(346) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c78a65f8770d6f6cf50f63a0d2328a55/grasshopper.png "Product Avatar Image") Grasshopper 3.9/5(162) [ Compare Now ](https://www.g2.com/compare/grasshopper-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,399) [ Compare Now ](https://www.g2.com/compare/quo-quo-vs-iplum) ##### ##### iPlum Features Basic Communication Phone Calls Instant Messaging Screen Sharing Advanced Features Automated Attendants VOiP Number Access Individual Download Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Compliant Emailing - HIPAA Compliant Messaging [ View More Features ](https://www.g2.com/products/iplum/features) ## Top-Rated Alternatives [ ![Quo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quo") Quo 4.7/5(3,399) ](https://www.g2.com/products/quo-quo/reviews) [ ![Spruce Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Dialpad Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/iplum/competitors/alternatives) ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Google Workspace Communication Tools](https://www.g2.com/categories/google-workspace-communication-tools) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Google Workspace Communication Tools](https://www.g2.com/categories/google-workspace-communication-tools)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the top-rated incident management software for enterprise IT teams?](https://www.g2.com/discussions/what-is-the-top-rated-incident-management-software-for-enterprise-it-teams)[Which notification infrastructure platforms provide the best monitoring and real-time delivery visibility for engineering teams that need to diagnose issues fast?](https://www.g2.com/discussions/what-notification-infrastructure-platforms-provide-the-best-monitoring-and-real-time-delivery-visibility-for-engineering-teams-that-need-to-diagnose-issues-fast)[Best restaurant POS system for small business](https://www.g2.com/discussions/best-restaurant-pos-system-for-small-business) [What are the top tools for promoting events across multiple channels?](https://www.g2.com/discussions/what-are-the-top-tools-for-promoting-events-across-multiple-channels)[Amazon Corretto vs Azul Platform Core (Zulu) vs Azul Platform Prime for an enterprise evaluating Java Development Kit distributions: which gives the best mix of performance, LTS coverage, and commercial support without unnecessary licensing complexity?](https://www.g2.com/discussions/amazon-corretto-vs-azul-platform-core-zulu-vs-azul-platform-prime-for-an-enterprise-evaluating-java-development-kit-distributions-which-gives-the-best-mix-of-performance-lts-coverage-and-commercial-support-without-unnecessary-licensing-complexity)[Pros and Cons Details](https://www.g2.com/products/iplum/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)