I use iPlum nearly every day for my counseling practice, and I appreciate how it allows me to keep my business number separate from my personal one. It’s very convenient for my clients to contact me by text or phone call whenever necessary. Setting it up was straightforward, and whenever I had questions, customer support was extremely helpful. The iPlum app and website work seamlessly with my cell phone and on my computer. Review collected by and hosted on G2.com.

Nothing as of yet! All the services have worked well. Review collected by and hosted on G2.com.

**Excellent App for Business Communication!**

I’ve been using **iPlum** for a few months, and it’s been a fantastic experience. The app provides a reliable second phone line with clear call quality, voicemail, and texting — perfect for keeping my business and personal communications separate. I really appreciate how easy it is to set up and manage from both my phone and computer.

The pricing is reasonable, and the international calling/texting options are a huge plus. Customer support is also very responsive and helpful whenever I’ve had a question. Overall, **iPlum is a professional, secure, and affordable solution** for anyone who needs a second line or business number. Review collected by and hosted on G2.com.

Nothing. The entire process was seamless and the customer representatives were helpful and friendly. Review collected by and hosted on G2.com.

I use iPlum to handle secure business communications and ensure compliance with financial regulations. I like that it solves compliance risk and secure communication issues effectively. The app is simple and quick to set up, and their customer service is fast and helpful. I also appreciate the reliability of iPlum as calls and messages go through smoothly and the compliance features work seamlessly. The initial setup was straightforward, with clear instructions and no complicated steps. Review collected by and hosted on G2.com.

The main thing I’d improve is making the app a bit faster when switching between accounts. Otherwise, everything else works really well and reliably. Review collected by and hosted on G2.com.

Getting started with this product was a breeze, yet it also appears to be highly secure and meets all the necessary requirements for HIPAA compliance. I find it extremely accessible and user-friendly. Review collected by and hosted on G2.com.

Although it took a while for the texting to be approved, I don't believe this was due to iPlum. I appreciated that they took the time to call me before submitting the request for approval, ensuring it wouldn't be denied and that I wouldn't lose money. Review collected by and hosted on G2.com.

I appreciate that iPlum allows me to keep my mobile phone lines separate from my business. This feature is particularly useful for maintaining a clear distinction between personal and professional communications. I also like that its easy to use for text and call and the interface is not too difficult to interact with. Review collected by and hosted on G2.com.

I find it frustrating that iPlum has such rigid systems. For instance, it doesn't allow you to copy and paste a number into the call box, which makes things less convenient. Additionally, I sometimes have trouble distinguishing between different people on the platform. Review collected by and hosted on G2.com.

What I like most is the ability to set do not disturb hours. Review collected by and hosted on G2.com.

In my opinion, it's unnecessary for the app to notify you that you're about to receive a call and then require you to press the keypad to answer. Having just one of these steps would be sufficient. Review collected by and hosted on G2.com.

iPlum was very helpful with getting my account going. I was not aware of the rules that cell phone companies have now when it comes to SMS text messaging, but iPlum's customer service got me through it quickly! I also became a member due to its ability to send encrypted messages and to send broadcast messages. Review collected by and hosted on G2.com.

I disliked that there's a limit on the amount of text messages you can send in a certain amount of time, but I have discovered that's a rule at many companies. The app for iPlum would randomly shut off, but it wasn't a huge deal. Review collected by and hosted on G2.com.

Seems like an easy platform to use and incorporate with my clients. Review collected by and hosted on G2.com.

When I first signed up, I received several calls, asking me to press a number, but then nothing happened. This happened multiple times. Review collected by and hosted on G2.com.

No delay when speaking during calls, ease in answering calls. Setting up business hours for the line is another great feature. Review collected by and hosted on G2.com.

Text messages should be automatic, rather than having to go through a separate set up. Review collected by and hosted on G2.com.

I like the iPlum because it is HIPAA compliant and allows me to communicate with clients at any time without worrying about PHI or confidentiality being breached. There are a lot of features on the plan that, if used, are great. If anything, this has made my workflow easier than some other companies I've tried. Review collected by and hosted on G2.com.

I wish it came with the fax subscription as part of the plan, but maybe I am asking too much. Review collected by and hosted on G2.com.