Verified User in Music
UM
Verified User in Music
Mid-Market (51-1000 emp.)
"First meeting"
4.5/5
What do you like best about iplicit?

I like that after using sage in my previous roles, Iplicit has a number of functions that is automatic and you can download to excel to work on. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

There is so much Iplicit can offer that finding the time to explorer and benefit using it in our day to day work. Review collected by and hosted on G2.com.

DD
Dean D.
Financial Director
Mid-Market (51-1000 emp.)
"Excellent System"
4.5/5
What do you like best about iplicit?

iplicit is very intuitive and it seems very simple to use. We particularly like the link with the bank and the ease of completing the VAT return. We upgraded from a very old system and it really was a complete change.

The implementation wasn't too bad, the main of the problems we hit were caused by us, but whatever the problem, there seems to be a solution.

I am a daily user of the system and I am an approver rather than an 'entry' user, but the system seems straight forward to use. I like the webbased nature of the system and would very much recomment Iplicit.

We are about to be branching out into phase 2 which includes PO's and Assets Review collected by and hosted on G2.com.

What do you dislike about iplicit?

Iplicit has very fixed rules in place which if you want flexibility may be a challenge to overcome. We use the workflows a lot and keeping on top of the workflows can be a challenge.

The customer support seems to be ok, but I haven't had to use them. Review collected by and hosted on G2.com.

Response from Tracy Payne of iplicit

It's fantastic to hear that you’re finding iplicit intuitive and easy to use, especially the banking integration and VAT return process. Upgrading from an older system is a big step, so we’re really pleased that iplicit has made a positive impact - and it’s great to hear that you’d recommend us!

We appreciate your thoughts on workflows and flexibility. Our system is designed with structured processes in mind, but we understand that keeping on top of workflows can sometimes be a challenge. In fact, if you haven’t already seen it, last month’s Beyond the Day-to-Day webinar focused on workflows, and there’s an on-demand version available if you’d like to explore tips and best practices. Let us know if you’d like the link.

We’re also really glad to hear you’re enjoying the webinars, we’re always working on ways to keep improving and rolling out valuable updates.

It’s exciting that you’re moving into phase two with POs and Assets. If you ever need any guidance, our team is here to support you.

Thanks again for your feedback, and we look forward to supporting you as you continue your journey with iplicit.

Brian H.
BH
Brian H.
Finance & IT Manager
Mid-Market (51-1000 emp.)
"Well thought out, intuitive software."
4.5/5
What do you like best about iplicit?

Very easy to use and navigate through the various options. User interface is very intuitive and the type-to-search options let you find what you need quickly and efficiently. Customer support is quick to respond and really know their stuff. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

There are so many options that sometimes it can be a bit overwhelming. Review collected by and hosted on G2.com.

Response from Tracy Payne of iplicit

Thank you for your review, we’re really pleased to hear that you’re finding iplicit intuitive and easy to navigate. And, it’s brilliant to hear that iplicit has helped your move to a paperless office!

We understand that having lots of options can sometimes feel a bit overwhelming. Just to share, many of these can be simplified by tailoring the user experience through role-based permissions and user-specific settings. Please get in touch if you'd like help configuring things to suit your team’s needs, or if there's anything else we can support you with on that front.

If you're not already aware, we also run regular customer webinars that showcase tips, new features, and best practices - they're a great way to stay up to speed and get even more value from the system.

Thanks again for sharing your feedback, we really appreciate it!

SS
Sandra S.
Senior Finance Officer
Mid-Market (51-1000 emp.)
"Highly customisable and excellent range of features"
4/5
What do you like best about iplicit?

I really like the prepayment and deferred income option when recording purchase and sale invoices, it is very easy to use. The implementation team were very knowledgeable and managed to delivered our requirements which were a bit complex. I also like the help section available, I have set up a couple of features just by following the instructions. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

We have had negative feedback from users when creating their expense claims using the mobile app, finding difficult to navigate all screens and selecting the correct fields when the visibility is restricted to the small mobile screen. Review collected by and hosted on G2.com.

Response from Tracy Payne of iplicit

Thank you for your review Sandra. It’s great to hear that you’re finding the prepayments and deferred income features easy to use, and that our implementation team was able to meet your needs - even with complex requirements. Also, glad the help section has come in handy for setting up features on your own.

We really appreciate your feedback on the mobile expense claims experience. Making sure the app is as user-friendly as possible is a big priority for us, and we’re actively working on improvements to make navigation smoother and the interface more intuitive. We know how important it is for things to be quick and easy on a mobile screen, so this is something we’re focused on. Please do get in contact with your account manager if you'd like an update on this, or if you have any further suggestions or insights - we’d love to hear them.

Thanks again for being part of the iplicit community.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Very positive experience with Iplicit"
5/5
What do you like best about iplicit?

The automation and character recognition save large amounts of time, along with the workflows and ease of use- the integration with Student Expenses app also saves considerable time. Manual accruals and prepayments are becoming a thing of the past.

The implementation and training process was very effective- I wouldnt want to set Iplicit up from scratch whilst being unfamiliar with it- you need good help and guidance and its worth paying for it.

Support appears good- but we've rarely had to use it Review collected by and hosted on G2.com.

What do you dislike about iplicit?

It all works, and its easy to get data into spreadsheets with direct links via formula - the minor bugbear here is that although it does this very well with live data, there are no formulas to extract budget data alongside it- we are told this is on the cards, but is probably the one remaining thing that would further automate effectively. Review collected by and hosted on G2.com.

Response from Tracy Payne of iplicit

Thank you for such a fantastic and detailed review! It’s great to hear that iplicit’s automation, workflows, and integration with your Student Expenses app are saving your team so much time, and that you’re finding the system intuitive and efficient to use.

We’re especially pleased that the implementation and training process worked well for you. It's great to hear our team supported you through it effectively.

Thanks also for highlighting the point about budget data extraction via formulas. I’ve shared your feedback with our product team, and as you mentioned, this is already on the roadmap and we’re looking forward to enhancing that area in the future.

We’re delighted iplicit is proving to be a real upgrade from your legacy system, thanks again for being part of the iplicit community.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Easy to navigate, user friendly for data entry and fantastic data exports."
5/5
What do you like best about iplicit?

Extremely easy to navigate with convenient links throughout. Our processes have been streamlined thanks to Iplicit. The ability for authorised users to edit a document after it's been posted. AP automation and communication set ups means an invoice can be processed and approved in less than 24 hours of receipt. Great excel add-on for real time links in management accounts and other reports. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

We don't utilise the Debt module because it's not fit for our purpose. That's more down to our own archaic processes that we need to adapt to benefit from this module. Review collected by and hosted on G2.com.

Response from Tracy Payne of iplicit

It's great to hear that iplicit has streamlined your processes effectively. The fact that you can get invoices processed more efficiently through our AP automation is exactly what we hoped to achieve. And we're particularly pleased that the Excel add-on is working so well for your real-time management accounts - being able to keep your existing templates while getting live data flowing through them seamlessly really highlights one of the key benefits and can be a real game-changer.

Regarding the Debt module, we completely understand that sometimes existing processes need time to evolve. If you'd ever like to explore how it might work for your specific setup, we're always on hand to help and advise - sometimes a quick conversation can uncover ways to bridge the gap between current processes and what the module offers.

Oliver B.
OB
Oliver B.
VP Finance
Small-Business (50 or fewer emp.)
"Good next step from Xero"
4.5/5
What do you like best about iplicit?

Handles more complex items than Xero, such as revenue recognition and consolidation. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

Everything is customisable, which means it takes some time to set everything up. Review collected by and hosted on G2.com.

Response from Tracy Payne of iplicit

Thank you for sharing your feedback! It's great to know that iplicit is solving your consolidation and revenue recognition needs. We understand that customisation can take time, but we believe it's worth it for the tailored solution it provides.

CP
Chris P.
Finance Business Partner
Mid-Market (51-1000 emp.)
"Very user friendly"
4.5/5
What do you like best about iplicit?

The system is extremely easy to use, Implementation was straight forward.

It integrates well with Excel, especially for budgets and reforecasting. The import/export function can be used as often as you like. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

Customer support can be slow at times during busy periods. Review collected by and hosted on G2.com.

Jacqui F.
JF
Jacqui F.
Accounts assistant
Small-Business (50 or fewer emp.)
"Effortless, intuitive, and packed with time-saving tools"
4.5/5
What do you like best about iplicit?

As Iplicit is a relatively new solution in the market, we initially had some reservations about signing up. However, those concerns were quickly alleviated, as the onboarding process was remarkably smooth. The ability to practice on a test system proved invaluable, and the support team has been consistently responsive and helpful. The system itself is highly user-friendly, offering numerous time-saving features that enhance efficiency. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

There are a few snags. For example, it is not possible to amend a previously reconciled bank statement, which can be challenging for those like us who reconcile transactions on a daily basis. Additionally, when allocating a large number of transactions, clicking outside the checkbox inadvertently causes the loss of all previously selected allocations—a minor but frustrating issue. Review collected by and hosted on G2.com.

Response from Syma Brown of iplicit

Thank you so much for your review, we really appreciate your feedback.

I hope the comments below help answer your questions.

Yes, you can only unlock the previously submitted bank reconciliation, so when doing this daily it can make adjustments challenging, however if adjusting previously submitted bank recs this can cause knock on effect to subsequent bank recs and cause further challenges. I don't suspect we shall be changing this anytime soon.

On the other point, yes this can be frustrating, but what I find useful is the ability to multi select items on the list using the shift and control keys on my keyboard.

Verified User in Performing Arts
AP
Verified User in Performing Arts
Mid-Market (51-1000 emp.)
"Time Savings"
4.5/5
What do you like best about iplicit?

The automation and resulting time savings are excellent. Implementation was easy and fairly quick. customer support is always quite responsive. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

the ability to create ad hoc reports isnt the best Review collected by and hosted on G2.com.