EJ
Emma J.
Head of Finance
Mid-Market (51-1000 emp.)
"A huge step forward in functionality and efficiency for Accounts"
5/5
What do you like best about iplicit?

The search functions, the ability to type the names of accounts/products/suppliers/departments instead of having to know the coding, and the AP automation have all been significant time savers to our purchase invoice processing as well as enabling us to put in all the detail from invoices and attach the documents quickly. Daily bank reconciliations are also very quick and easy.

Using unlimited department codes and cost centres has given us the ability for maximum slicing and dicing of data, enabling us to produce more helpful information to senior management to use in key decision making.

Its also so intuitive. Our new starter and our auditors have both been able to begin using iplicit straight away with only a brief tour.

Customer service is next level - we utilise the help function in iplicit as well as the knowledge base (FAQs), training videos and webinars in the support portal. When we cannot find the solution ourselves, we raise a ticket and the response has always been very clear instructions with screenshots that have made it really easy to follow. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

Despite adequate warning from the iplicit team, the build and configuration phases were quite labour intensive and hard to make time for each week in an Accounts team of 3.

This was particularly intensive around preparing data from our legacy system to import, and this (along with 1 erroneous instruction from a single iplicit developer who no longer works there) lead to a mistake resulting in us bringing forward our old chart of accounts instead of a nice tidy new once.

There have been no other issues or disappointments, but we are looking forward to seeing an improved function for building reports coming in the next few months. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Iplicit: Easy to Use with Truly Helpful Support"
5/5
What do you like best about iplicit?

Iplicit is very easy to use and support have always been very helpful in dealing with queries Review collected by and hosted on G2.com.

What do you dislike about iplicit?

I have not got anything that I dislike with Iplicit as I believe it is a very good platform to use Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"User friendly, very easy to learn and use"
5/5
What do you like best about iplicit?

Iplicit is a very good system which allows me to find exactly what I am looking for within a few clicks which is what makes it so user friendly. One of my favourite features is that you very rarely need to start something from scratch whether that be creating a purchase/sales invoice or posting a journal, you can very easily copy what has been done previous and update dates which is something that saves me a lot of time daily. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

In my experience I wouldn't say iplicit has any downsides, other than at the beginning of our time using iplicit when we still had quite a number of queries, the customer support department took an excessive amount of time to respond to our queries, however more recently they seem to respond within a day or two so this no longer seems to be an issue. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Future proofing financial reporting needs"
4.5/5
What do you like best about iplicit?

Two main functions have transformed our financial analytics - project accounting and our customised credit control and customer contact and debtor functionality. I like the flexibility and the willingness to work with us as a customer to achieve optimum usage. We have been using Iplicit for less than a year and are now starting to see process efficiencies and much improved reporting. It's easy to use and has some excellent features such as notes and comments to attach. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

During implementation the Iplicit team struggled to support us with our customer contacts set up and the bespoke nature of this part of our system. I don't feel the Project Management and training was co-ordinated and we were left chasing on answers for many weeks which held us back and frustrated the team. I don't like the trial balance reporting as it's not strictly a TB. We send thousands of invoices and one frustration is that we still have to manually select contact for sales invoices when this is auto-populated for credit notes and orders. Review collected by and hosted on G2.com.

BW
Bethany W.
Senior Finance Assistant
Mid-Market (51-1000 emp.)
"Amazing customisation and reporting detail however more training opportunities!"
4/5
What do you like best about iplicit?

I really like how customisable iplicit is, specifically tailored reports and dashboards. I also appreciate the level of detail you can drill down into for each transaction, using cost centres, departments, and even custom attributes. Finally, I find it incredibly helpful how easy it is to schedule and automate tasks. I also value the regular Customer Success Calls we have. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

Overall, I like Iplicit, but there are a few areas where it could be improved. For instance, it would be helpful if users could view the 'wishlist.' Additionally, I wish there was an option to add suggestions for features that aren't necessarily related to issues or support tickets, but are simply nice-to-have enhancements. Another improvement would be the ability to complete learning modules for a deeper understanding of Iplicit. While the system offers a lot of functionality, the current training documents and videos mostly cover only the basics. For example, something similar to the 'Xero Advisor' Programme would be beneficial. I often learn a lot in the webinars but it makes me question what else i am missing! Review collected by and hosted on G2.com.

Helen W.
HW
Helen W.
Head of Marketing
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Empowers Finance Teams with Practical, Powerful Functionality"
5/5
What do you like best about iplicit?

iplicit does a great job of supporting finance leaders as their organisations scale. It brings structure, control and confidence into reporting and decision-making without feeling over-engineered, which is exactly what many mid-sized finance teams need. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

N/A at this stage - from a partner perspective. Review collected by and hosted on G2.com.

SH
Steve H.
Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Modern, Cloud-Based Financial Software That Delivers 24/7 Accessibility"
4.5/5
What do you like best about iplicit?

Iplicit offers a modern fresh approach to Financial Software in a crowded marketplace. Being specifically built for the cloud means that is is fully accessible 24/7 across all devices. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

It would help customers at our level to have awareness of Iplicit Software - maybe Iplicit need to work a little harder at getting the name and brand out there? Review collected by and hosted on G2.com.

Chris G.
CG
Chris G.
ERP Sales
"Efficient, Cost-Saving Accounting with Seamless Access"
5/5
What do you like best about iplicit?

I find the reporting out of the box to be absolutely brilliant with iplicit. The dashboards and other features give me an overview of exactly what I need for my role in the business, right at my fingertips. The initial setup was very fast compared to other solutions I've evaluated, and the consultants were really helpful. We also have a seamless integration with SIN 7, which links our inventory and manufacturing efficiently. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

I think that perhaps the interface could be a little bit more modern and up to date. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Streamline processes but also time consuming tasks."
3.5/5
What do you like best about iplicit?

There are many functionalities which Iplicit has to offer and it streamlines certain processes. Some examples of these are the prepayments and deferred income - they are very simple and reduce admin each month. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

It can sometimes overcomplicate tasks and be a little bit more time consuming such as, the invoices require multiple clicks to get the invoice on screen. It would be better if this was always on show to refer to when coding it. It also doesn't accept word documents which some customers do use. This makes the purchase invoices slower. Review collected by and hosted on G2.com.

JN
Juliet N.
Finance Manager
Mid-Market (51-1000 emp.)
"Very happy using Iplicit"
5/5
What do you like best about iplicit?

We find we are benefiting from many of Iplicit's features, we have multiple companies and Iplicit allows us to move run our accounts system much more smoothly.

In our previous accounts program each company was managed separately which meant that when producing reports for a group, we had to log in to each company in turn which was very time consuming. Iplicit will allow us to filter reports by company so we can group as we wish or select an individual company.

The import function allows us to import from excel, we currently use this feature to import our takings records, journals and also bulk invoicing lists. Once set up this is a smooth process.

I like that you can set up journal templates and quick access templates for frequent transactions.

The build period was very involved but necessary to build a tailored program and I would suggest managing time strictly to ensure tasks are completed on time. Charissa and Katie were supportive and informative throughout.

Once built, Iplicit was relatively easy to navigate around and me and my colleagues soon got used to the processes although very different to our previous program.

The monthly webinars are very informative and useful to watch back for guidance on specific topics.

Ongoing support from both our customer success manager Mo and the support team through the portal is great and very reliable. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

It would be very helpful to be able to recode an invoice (purchase and sales) at any time. At present you can unpost an invoice and edit but not once it has been included in a vat return, amending the account code would not change the vat values but would ensure that our management reports reflect the correct analysis. Review collected by and hosted on G2.com.