Iplicit is incredibly easy to use. The interface is intuitive, logical, and quick to learn, which makes day-to-day processing far smoother than legacy systems. Their customer support is excellent with fast responses, knowledgeable staff, and a willingness to actually solve problems rather than bounce tickets around. I also really value how forward-thinking the company is, there’s a clear commitment to continuous improvement and delivering new features that genuinely push the product forward. Review collected by and hosted on G2.com.
The biggest weakness is reporting and enquiries because they’re far too static and lack the flexibility needed for complex organisations. The Excel add-in should be a powerful tool, but in reality it’s overly technical, unintuitive, and frustrating to work with.. The current mobile app for expenses is also poor, though I know a replacement is in development. Overall, I just wish the system gave more freedom in how data can be extracted, shaped, and queried. Review collected by and hosted on G2.com.
