Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"Intuitive Interface with Room for Growth"
3.5/5
What do you like best about iplicit?

Iplicit is incredibly easy to use. The interface is intuitive, logical, and quick to learn, which makes day-to-day processing far smoother than legacy systems. Their customer support is excellent with fast responses, knowledgeable staff, and a willingness to actually solve problems rather than bounce tickets around. I also really value how forward-thinking the company is, there’s a clear commitment to continuous improvement and delivering new features that genuinely push the product forward. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

The biggest weakness is reporting and enquiries because they’re far too static and lack the flexibility needed for complex organisations. The Excel add-in should be a powerful tool, but in reality it’s overly technical, unintuitive, and frustrating to work with.. The current mobile app for expenses is also poor, though I know a replacement is in development. Overall, I just wish the system gave more freedom in how data can be extracted, shaped, and queried. Review collected by and hosted on G2.com.

SS
Shayne S.
"Efficient Accounting Tool with Room for Improvement"
3/5
What do you like best about iplicit?

I like iplicit for its AP automation, which is a good way to record expenditure and saves me time. The consolidated accounts feature is also time-saving and reduces manual work. I find the ease of importing and exporting data very beneficial, especially when we raise monthly journals. Using journal templates helps to reduce manual input time as well. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

I find the direct debit collections process not easy to use. The screens for processing are complicated, and there isn't a clear process. Also, the direct debit process was not smooth and took a long time. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Great software and always improving"
4.5/5
What do you like best about iplicit?

Easy to Use - Great Functions - Excellent Support - Continually Improving Review collected by and hosted on G2.com.

What do you dislike about iplicit?

The approval process needs alot of improvement Review collected by and hosted on G2.com.

Response from Tracy Payne of iplicit

It's wonderful to hear that you're finding iplicit easy to use with great functionality, and we're particularly pleased that our support team has made such a positive impression. Knowing that you see us as continually improving really motivates us to keep pushing forward with new features and enhancements.

Your point about some functions needing more setup and understanding - like approval processes and budgets - is really valuable feedback. These are powerful features, but we recognise they can have a learning curve, so we're glad that our team was on hand to support with your approval process implementation.

Thanks for taking the time to share such positive feedback - reviews like this really make our day!

Steve F.
SF
Steve F.
Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great accounting software for SMEs who need more than Xero, but not as much as the big boys."
5/5
What do you like best about iplicit?

This is a web-based finance software that operates on Azure. It is user-friendly and includes all the essential features you would typically find as add-ons in products like Sage 50 or Xero. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

So far, there hasn't been any manufacturing capability available. However, we addressed this issue by integrating Cin7, which provided a solution. Review collected by and hosted on G2.com.

RH
Rachel H.
Finance Manager
Mid-Market (51-1000 emp.)
"Seamless Integrations That Connect All Our Tools"
4.5/5
What do you like best about iplicit?

Integration with other platforms and software Review collected by and hosted on G2.com.

What do you dislike about iplicit?

It can be a bit hard to navigate when you’re new to it. Review collected by and hosted on G2.com.

JC
John C.
Human Resource manager
Mid-Market (51-1000 emp.)
"Streamlines Finance with Intuitive Automation"
3/5
What do you like best about iplicit?

I like how intuitive and easy to use iplicit is compared to other accounting systems. I love how it automates the 'boring' parts of the work to streamline workflow. It brings ease of use, leading to less frustration and faster work, and the automation of routine tasks saves me hours, allowing me to focus on more important matters. It helps in reducing heavy workload. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

I struggle with the custom report templates because they're not flexible enough. It's hard to design the exact report I need sometimes. Also, the initial setup was a bit hectic due to the learning curve. Review collected by and hosted on G2.com.

MC
mike c.
"Strong Partnership with Excellent Reporting"
5/5
What do you like best about iplicit?

I like the reporting functionality available with iplicit and the people we deal with on a regular basis. The reporting is a great selling point, and the people make it easy to partner with iplicit. Even though there's a steep learning curve, we are finding the setup to be a positive experience. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

For the most part, the majority of the experience is good. There are some areas that could be improved within the application - CIS, workflow options and management and the company is growing so quickly, it can feel sometimes that we don't know everything we might need to. With everything there is a steep learning curve. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Iplicit use"
4.5/5
What do you like best about iplicit?

The layout of Iplicit is very intuitive and easy to navigate once you have the very basic of understanding. The vast majority of related functions are clearly kept in the same area.

Iplicit is also greatly adaptable, allowing multiple different users to have multiple different access levels, both in terms of what they can see and what they can do (Data Entry Control and Data Access Control) Review collected by and hosted on G2.com.

What do you dislike about iplicit?

Not so much a dislike, more a frustration. Iplicit is so adaptable and has so many reports/enquiries, that sometimes it is hard to find the right report/enquiry. It is not always easy to know whether you should be looking for a report or an enquiry and it would, perhaps be easier, if they were all in one area, regardless of their type. Review collected by and hosted on G2.com.

CC
Chris C.
CTO
Mid-Market (51-1000 emp.)
"Exceptional Partner, Reliable Platform, Great Company Culture"
5/5
What do you like best about iplicit?

The company culture is second to none, working with them as a partner has been an easy and dare I say it enjoyable process. This is rare in the world of accounting software!

Support communication has been responsive, and we’ve collaboratively established a clear and aligned definition of success for both organisations.

Integrating was easy and has proved reliable for our customers. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

There isn't really much to dislike from an integration/partner perspective. Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"Great features and customer support, some improvements welcome."
4/5
What do you like best about iplicit?

The reporting capabilities using cost centres, departments and custom fields is a key strength of Iplicit, this has come in useful for a business as niche and complex as ours. I like how the customer/supplier views are clear and easy to understand, and also how almost every page in Iplicit can be exported to excel by the click of a button. The Authorisation workflows are also a great help and are simple to setup.

I also appreciate the weekly webinars which helps to outline new features and enables us to ask any questions, to ensure that we are getting the best out of the system. The support throughout the implementation was great, with lots of session to show us the system, some areas were re-visited further down the line. Our customer success executive, Mo, listens to our questions / needs and follows up on these, he has been a great help in navigating Iplicit. Review collected by and hosted on G2.com.

What do you dislike about iplicit?

Some efficiency improvements would be welcome, for example contact details auto-populating for invoices, as we currently send around 10,000 invoices per year, all of which are being sent individually rather than in bulk, due to this.

From the customer side, being able to produce an activity statement would be useful, as some customers request this, rather than having to manually export the account to excel to produce one.

Although when we receive responses to support tickets they are considered and helpful, there have been multiple occasions where we have waited several weeks for a response, I appreciate this was a time when your team was growing and I hope this has now improved. Review collected by and hosted on G2.com.