I really liked them years ago. They had very good customer service, but that has changed over the past couple of years. Review collected by and hosted on G2.com.
I was a long-term customer 10+ years. They had problems processing the payment for two domains ($15). They sent one email that went to spam. They said their email delivery is not their problem. They sent no snail mail, no phone call, nothing.
They immediately sent me to collections for $15 after I had literally spent thousands with them. I paid the collection company with the same payment method that Ionos said they couldn't process. Now they said that it will take three days or so before my domains (email and websites) can be reactivated and there's nothing they can do.
The Customer Service supervisor refused to get on the phone with me.
I used to refer them for hosting, but no more.
Do not use them. Review collected by and hosted on G2.com.
