Recommendations to others considering IO Technologies:
Make sure that both your editorial team are all on board with basic knowledge of the platform. If you are just beginning implementation, make sure that everyone is including it as part of the editorial workflow. For teams that are more competitive, make a contest out of it (i.e. whoever has the most pageviews in a given week wins a prize). Anything you can do to encourage the team to embrace the data collected and better understand how they can use the data to improve their process.
Review collected by and hosted on G2.com.
What problems is IO Technologies solving and how is that benefiting you?
We are using the platform to better understand how our readers engagement with our content, particularly time on page s article length, referrals sources, etc. We are also using it partially for engagement metric analysis, looking at headline effectiveness, examining how our content is being consumed across multiple devices & OS's, etc. Biggest benefit in my opnion is the real time aspect of the metrics. In my role, I use it primarily to assist in driving our readers on an individual level towards relevant content. Review collected by and hosted on G2.com.