Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Super Invoicing software supported by super team!"
5/5
What do you like best about Invoiced?

Invoiced is allowing us to automate a part of our business that was old, clunky and inefficient. Everyone on the Invoiced team from sales, to onboarding, to technical support are super at what they do! Unlike companies that force you to use "chat bots" these are smart and helpful people who answer questions and help solve problems! The software offers many robust features and has very good API/ developer customization tools that allow us to tweak things to work best for our company processes and flows. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

The only real negative is more related to the limited fileds and rigidity to the fields that sync in from Quickbooks DESKTOP. However, this is typical of the QB desktop integration with most apps/ software. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for the wonderful review of Invoiced!

We're so glad to hear that Invoiced has been able to automate your inefficient processes. We were also happy to hear that your experience with the Invoiced team (sales, onboarding, and technical support) has been top-notch. Our priority is providing a user-friendly experience and excellent customer support, and your feedback drives us to keep improving.

If you need help with the QuickBooks integration, do not hesitate to contact our support team or refer to our product documentation. Here is a reference link: https://docs.invoiced.com/accounting/quickbooks-desktop.

Thanks again for the review and support; we're excited to continue assisting you!

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Great Product!"
5/5
What do you like best about Invoiced?

It's very intuitive and user friendly. We were able to quickly implement the platform and drastically improve the user experience, both for our customers and our staff. The integration with Quickbooks Online has worked well. When we occasionaly have issues, support has been responsive and brought quick solutions. We use this platform daily and are grateful to have found Invoiced. There are many feature we haven't even leveraged for our organization yet, and it has still been a lift to our team. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

It would be nice if it had a few more options or simple customization of reporting. To have custom reports, I'd need to upgrade my plan, so I don't blame Invoiced for our choice not to upgrade. The boxed reports are helpful, but sometimes I need a slightly different view or level of metrics that I am unable to pull. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for your positive review of Invoiced! We're glad our platform has improved your customer experience and helped support your team with financial operations. Your feedback is valuable, and we appreciate your support.

Regarding reporting, while we have numerous out-of-the-box reports, you can build custom reports with the Invoiced advanced reporting add-on. For help with your current reporting setup, please contact our team.

Thank you again.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Thorough Support"
5/5
What do you like best about Invoiced?

A got a random error my first time using Invoiced. Thankfully I got on chat with Mike St. Clair, who reviewed everything with me. Ensuring that the error got corrected and would not be repeated in the future. Appreciative of Mike's time and insight for this issue. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

The system didn't inherently indicate the type of error that occurred. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for your review!

We're happy to learn that our support staff promptly helped you with your issue and that our chat feature has been helpful.

Your satisfaction is our top priority, and we look forward to continuing to support your business needs.

Thanks again,

The Invoiced Team

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Very efficient"
5/5
What do you like best about Invoiced?

Supper easy to navigate, eveything is organized, the automation helps a lot and allow to maximum efficiency Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

i would love to have an option to see the open invoice and leave notes on the same screen instead of having to go back and forth but other than that the navigation is great Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for the great feedback!

We're glad that Invoiced’s ease of use and automation features boost your efficiency.

We appreciate your suggestion about viewing open invoices and leaving notes on the same screen—that's helpful insight for us to consider! And it’s fantastic to know our support team has been there for you when needed.

Happy invoicing,

The Invoiced Team

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"High quality support, fast, thorough!"
5/5
What do you like best about Invoiced?

Functionality, friendly user interface, customizable. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

I think there should be more reporting functionality out of the box. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for the great feedback! We're glad you enjoy Invoiced's functionality, ease of use, and customization. It's fantastic to hear how it's simplifying your invoicing and payments process.

We hear you on the reporting features—your input helps us improve, and we’ll keep it in mind as we grow. Thanks for choosing Invoiced, and let us know if there’s anything else we can do to help!

AG
Andrea G.
Small-Business (50 or fewer emp.)
"Great Customer Service"
4.5/5
What do you like best about Invoiced?

Invoiced is a fairly easy platform, even for a novice like me. I love the fact that their customer service is so responsive when I do encounter a problem or have a question. I also like having updates on unpaid invoices and that client information can be kept on hand for reoccurring business. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

Some functions might no be immediately evident to use. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for your positive review of Invoiced!

We're glad our platform has helped improve your subscription billing processes and that our support team has provided you with exceptional support.

We look forward to continuing to assist you.

Matt P.
MP
Matt P.
Small-Business (50 or fewer emp.)
"Incredible"
5/5
What do you like best about Invoiced?

Easy to use , understand the settings, connectivity, separation of the taxes Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

Not so many theme to choose, sometimes i would like to design my own invoice theme it's not just so many options Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for your positive review of Invoiced!

We're glad our platform has streamlined your invoicing processes. We strive to provide a user-friendly experience and exceptional support.

Regarding the invoice customization, please refer to our product documentation on how to edit them at https://docs.invoiced.com/dev/customizing-templates. If you encounter any issues, do not hesitate to contact our support team.

Thank you, and we look forward to continuing to assist you.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great interface and excellent support"
4/5
What do you like best about Invoiced?

The interface is easy to navigate, looks sleek and is intuitive to use. The support person I have been in contact with is fantastic, knowledgeable, patient and friendly despite my frustration being new to the system. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

Time difference, live chat support isn't always available which means some issues raised do not get a response until the next business day. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for your review of Invoiced!

We're glad our support team has provided you with exceptional service.

We look forward to continuing to assist you.

Maria M.
MM
Maria M.
AR
Small-Business (50 or fewer emp.)
"BEST invoice app"
5/5
What do you like best about Invoiced?

You can integrate with so many applications and it is so easy to use Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

That I can't edit the invoices. If you have integrations, you need to edit elsewhere. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Hi, Maria!

Thank you for your fantastic review of Invoiced. We are happy to learn that the integrations are working well for you, but we're sorry you're having difficulty editing the invoices. They are completely customizable. To customize your invoices, please refer to our developer documentation here: https://docs.invoiced.com/dev/customizing-templates. Support can also help with this. Please reach out to them if you run into any hiccups.

Thanks again,

The invoiced Team

Hemanth P.
HP
Hemanth P.
Salesforce Admin/Engineer
Mid-Market (51-1000 emp.)
"Invoiced.com is super easy to navigate, making it a breeze for anyone to use."
5/5
What do you like best about Invoiced?

reporting, subscriptions billing, accounts receivable automations, cash flow management & apis. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

Nothing much to say about disliking the product Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for your glowing review, Hemanth!

We're thrilled to hear how Invoiced has simplified and improved reporting, billing, accounts receivable, and cash flow management for you.

Your satisfaction is our top priority, and we look forward to continuing to support your business needs.

Thanks again,

The Invoiced Team