Zac B.
ZB
Zac B.
Senior Systems Administrator
Mid-Market (51-1000 emp.)
"Streamlined Billing & Collections That Save Time"
5/5
What do you like best about Invoiced?

Invoiced makes it incredibly easy to manage recurring billing, track outstanding invoices, and automate payment reminders. The interface is clean and intuitive, and the customer portal provides clients with a seamless way to pay online, either monthly or upon invoicing. The integrations with accounting tools like QuickBooks and Xero help keep everything in sync without manual data entry. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

The reporting dashboard could be a little more customizable. While the standard reports cover most needs, it would be nice to drill deeper into metrics without exporting data. Additionally, the initial setup takes some time to fine-tune if you have a more complex billing structure. Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced
Edit edit

Hi Zac, Thank you so much for your thoughtful review. We're thrilled to hear Invoiced is making billing easier—for both your team and your clients. We appreciate your feedback and are here if you ever need support!

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Used to Be Great — Now I Feel Trapped"
0/5
What do you like best about Invoiced?

The platform has a clean user interface and a well-documented API, which made it easy to build custom integrations. When I first started using Invoiced, it felt like a solid and flexible solution for managing billing and payments. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

Support has become extremely slow and unreliable—sometimes taking months to resolve basic issues. After being acquired by Flywire, Invoiced forced all users to switch payment processors without any choice, and now I’m dealing with a company I have no relationship with. I’ve invested a lot in integrating with Invoiced, so switching platforms is difficult, and it feels like I’m being held hostage by a declining service. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thanks for sharing your honest feedback. We're glad Invoiced initially helped streamline your billing, and we truly appreciate the trust you’ve placed in us.

We also hear your concerns around the Flywire transition and support delays. While the migration was necessary to strengthen the platform, your experience highlights areas we need to improve—and we’ll keep them in mind moving forward.

If you're open to it, please reach out to our customer support team to reconnect and make things right.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"User-Friendly and Has Everything I Need"
4.5/5
What do you like best about Invoiced?

It’s user-friendly and includes all the functionality I need. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

I don’t have any suggestions, since I only needed it for fairly basic functions, and it worked well for that. Review collected by and hosted on G2.com.

Response from Sam Mackowitz of Invoiced
Edit edit

Thank you so much for your feedback! We appreciate your review and are glad you can rely on us for your Invoicing needs.

Renee T.
RT
Renee T.
Accounting Manager
Mid-Market (51-1000 emp.)
"Easy to work with"
4.5/5
What do you like best about Invoiced?

The Invoiced platform is very easy to use and has a lot of automated features which help my team immensely. Customer support is always quick to help when needed too, and very friendly. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

It would be nice if the client links didn't expire so quickly, that is the biggest complaint we get. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thank you for the wonderful review of Invoiced, Renee!

We're thrilled that our software has made your collection process smoother.

Our priority is providing a user-friendly experience and great customer support, and your feedback drives us to keep improving.

Thanks for your support; we're excited to continue assisting you!

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Very easy to use"
5/5
What do you like best about Invoiced?

It is very easy to create a new payment plan for clients and the options/features you get when setting that up are very convenient and accurate to what we used to offer to our clients. Autopay and the email reminders have been very useful! Their Support Team is great! Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

They don't have an integration with Confido yet so we haven't been able to import our older clients' payment methods into Invoiced, so we would have ask our clients to to do that manually and we are afraid they won't like it. Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced
Edit edit

Hi, Thank you so much for your thoughtful review. We're thrilled to hear Invoiced is making billing easier—for both your team and your clients. We appreciate your feedback and are here if you ever need support!

Dan D.
DD
Dan D.
President & Co-Founder
Small-Business (50 or fewer emp.)
"Great software; great UI, and elegant, strong & simple API"
5/5
What do you like best about Invoiced?

It has everything you need, and none of the clutter of things you don't need. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

They seem to be trying to push the integrated CC processing to only work through their own partnered payment gateway; not sure if they've went through with this yet or not. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Feature-Rich and Free, But Takes Time to Learn (for me)"
5/5
What do you like best about Invoiced?

It's free of charge. You can do so much with it. It has multiple options and currencies. Trust me once you learn your way around it you won't use anything else. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

At first, I found it complicated to use. Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced
Edit edit

Hi, Thank you so much for your thoughtful review. We're thrilled to hear Invoiced is making billing easier—for both your team and your clients. We appreciate your feedback and are here if you ever need support!

Sandy B.
SB
Sandy B.
VP Finance and Controller
Mid-Market (51-1000 emp.)
"Best ROI for a collection and customer collaboration tool"
5/5
What do you like best about Invoiced?

It was extremely easy to integrate with Sage Intacct. The functionality also helped with anticipating customer payments based on past payment history. Another great feature was the ability to collaborate with customers and allow them to input credit card data to mitigate PCI compliance issues. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

We did have some occasional syncing issues between Sage Intacct and Invoiced so it required us to regularly reconcile both systems to ensure accuracy. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Thanks so much for your review, Sandy!

We're glad to hear Invoiced has been easy to integrate with Sage Intacct and that features like customer collaboration and payment tracking are making a real impact. We appreciate you flagging the occasional sync issues—our team is always working to improve stability and ensure a smooth experience.

Thanks again for choosing Invoiced!

—The Invoiced Team

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great program been with them from the start!"
5/5
What do you like best about Invoiced?

I love How organized the system is. It helps manage my business in one place. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

No customers service phone number to call if there is an issue. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced
Edit edit

Hi, there!

Thank you for being with us from the start — we truly appreciate your loyalty!

We're glad Invoiced helps keep your business organized and makes tax season easier. We hear your feedback about phone support and are constantly working to improve how we serve our customers.

Thanks again for sharing your experience!

GD
Ganesh D.
Senior Finance Controller
Mid-Market (51-1000 emp.)
"nvoiced is a powerful accounts receivable automation software"
4/5
What do you like best about Invoiced?

Invoiced is a powerful accounts receivable automation software that streamlines the invoicing process, helping businesses get paid faster and manage their cash flow efficiently. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

More into Development in Reports and analysis Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced
Edit edit

Hi Ganesh, Thank you so much for your thoughtful review. We're thrilled to hear Invoiced is making billing easier—for both your team and your clients. We appreciate your feedback and are here if you ever need support!