Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Invoiced has improved our AR process"
5/5
What do you like best about Invoiced?

Invoice collection is easy to manage, and the automated notifications help us stay up to date when communicating with our customers, so everyone has the latest information. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

ACH payments are hard to track because the in-process payment is not clear to identify Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced

Thank you for the positive review of Invoiced! We look forward to continuing to assist you.

CD
Caitlin D.
"Streamlines Accounting with Ease and Efficiency"
5/5
What do you like best about Invoiced?

I genuinely appreciate Invoiced for its ease of use, which makes managing my accounting tasks more straightforward. The specific features such as credit card payments and bank payments make it convenient for processing transactions. I love the ability to keep detailed customer information within the platform, which helps maintain organized records. The feature that stands out for me is the capability to send payment reminders. It's incredibly efficient as it saves me from manually typing out reminder emails each time a customer is late with their payment. Additionally, I value the self-service portal that allows customers to handle their payments themselves, reducing the workload on my end. The overall functionality of Invoiced greatly supports my work in accounting, allowing me to track payments, aging, and customer contact information seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

I would love to be able to download an aging report from a specific period of time, instead of only accessing the current aging report. Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced

Hi Caitlin, Thank you so much for your thoughtful review. We're thrilled to hear Invoiced is making billing easier—for both your team and your clients. We appreciate your feedback and are here if you ever need support!

Dan M.
DM
Dan M.
Owner
Small-Business (50 or fewer emp.)
"Easy and Professional"
5/5
What do you like best about Invoiced?

Invoiced has helped me to make my billing almost effortless. Finally I have a way to easily invoice my clients and track all payments. The invoices look professional. Im also a small buisness but I use Invoiced like an accounting department. So when I email a client it appears to cme from someone doing my books. I also love the auto reminder feature that you can set to send out remineders to pay and then not have to think about it. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

I would love if they could incorporate a timesheet tracker so I can log my hours without using a seperate application. Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced

Hi Dan, Thank you so much for your thoughtful review. We're thrilled to hear Invoiced is making billing easier—for both your team and your clients. We appreciate your feedback and are here if you ever need support!

Adelle W.
AW
Adelle W.
Experience Concierge
Mid-Market (51-1000 emp.)
"Finally, An Invoice I Want To Open"
5/5
What do you like best about Invoiced?

The user-friendly interface is helpful with this. For someone who is just learning how to use it, they're able to pick up very quickly. I love being able to provide a portal to our guests so they can easily input their payment method, change the card if needed, and have a live view of their invoice! The reports they offer are incredible. We're able to see stats of our consultants from years ago! It's all in one place, and you can export a report easily. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

We have had one glitch with invoiced which was pretty bad. Luckily, our billing department was able to get in contact with them directly to take care of the problem.. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced

Hi, Adelle! Thanks so much for your thoughtful review! We're thrilled to hear Invoiced is making billing easier—for both your team and your clients. Sorry to hear about the glitch, but glad our team could help resolve it quickly. We appreciate your feedback and are here if you ever need support!

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Easy To Use and Great For AR!"
4.5/5
What do you like best about Invoiced?

The platform is so user friendly. The chasing cadence has been very helpful in reducing our team's need to spend time hunting down users to pay their invoices. Also, I love their portal for our customers to use, makes it so easy. It integrates with Xero so our accounting is easy to track as well. Whenever I have issues, Mike from customer support answers my questions immediately and always goes above and beyond. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

There were some issues with the flywire transition but seems to be working better now Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"In-Depth Onboarding, But Customer Service and Data Sync Issues Cause Double Payments"
2.5/5
What do you like best about Invoiced?

The on boarding was in depth and supportinve. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

I has been very difficult to get in contact with assistance and customer service. There has been issues with the data syncing causing an issue with double payments. Review collected by and hosted on G2.com.

CH
Colin H.
Director
Small-Business (50 or fewer emp.)
"Long-Term Customer Treated Poorly – Pricing Arbitrary, Account Cancelled Mid-Discussion"
0/5
What do you like best about Invoiced?

The platform itself is straightforward to use, with intuitive invoice creation and support for recurring billing and payment plans. It integrates well with accounting workflows and offers clean, professional invoice templates. When working correctly, it’s a solid tool for managing AR. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

The biggest issue is the lack of transparency and consistency in pricing. I was quoted multiple different rates for the same service, with no clear explanation of invoice limits or features. When I questioned this and referred to a prior written offer from their own account executive, my account was cancelled without consent. The reactivation process also failed due to a broken payment gateway, and support has been slow and disjointed. Overall, the post-acquisition experience under Flywire has been extremely poor. Review collected by and hosted on G2.com.

Response from miki noble of Invoiced

Hi Colin,

Thanks for sharing your concerns.

Our Support, Billing, and Account Management teams have all been working together to review your pricing questions and restore your account access.

We’re committed to resolving this quickly and transparently.

Best,

The Invoiced Team

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Drag-and-Drop Interface That Saves Hours Each Week"
5/5
What do you like best about Invoiced?

The drag-and-drop interface saves me hours each week. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

The syncing of the convenience fee needs improvement. Review collected by and hosted on G2.com.

Response from Sam Mackowitz of Invoiced

We are so glad to hear that! Thank you for leaving us a review. We really appreciate your time.

JS
John S.
Small-Business (50 or fewer emp.)
"Terrible and abusive after they were bought"
0/5
What do you like best about Invoiced?

I used to like it. Now I hate it and would never recommend it to anyone. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

I was a subscriber with them for about 8 years or so. I had close to 100 monthly subscriptions recurring subscriptions with most of them being on autopayment with saved payment methods. Without warning, they removed all the payment profiles so that I couldn't process transactions through stripe anymore. And when I reached out, it took a WEEK to hear back from them. Their excuse was that they were bought out and were switching people to their own payment processing platform. That tells you how they treat their customers. They don't care and more-so, they are abusive to their customers in their policies. Review collected by and hosted on G2.com.

Response from Caroline Broms of Invoiced

Thanks for taking the time to share your honest feedback. We’re grateful for your many years as a customer and for trusting Invoiced to manage your recurring billing. We also hear your frustration around the recent payment profile changes. If you’re open to it, please reach out to our customer support team so we can reconnect and work toward making things right.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great Invoice Communication, but Customer Support Needs Follow-Through"
2.5/5
What do you like best about Invoiced?

Communication to customers regarding their invoices. Review collected by and hosted on G2.com.

What do you dislike about Invoiced?

Customer service does not help nor follow up on issues Review collected by and hosted on G2.com.

Response from Sam Mackowitz of Invoiced

We sincerely apologize for any inconvenience. Thank you for being a customer and for providing your feedback. Please email us at support@invoiced.com so we can escalate your case to our team. Thank you.