# Top Free Conversation Intelligence Software Check out our list of free Conversation Intelligence Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) to ensure you get the right product. ## View Free Conversation Intelligence Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **96** Conversation Intelligence Products Available View all [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) View all [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) ### [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) [By ZoomInfo](https://www.g2.com/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706) [ (3,512)4.5 out of 5 ](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews#reviews "Read GTM Studio - Powered by ZoomInfo Reviews") Product Description Note: GTM Studio is the upgraded version of ZoomInfo Marketing and ZoomInfo Operations. GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intel **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 63% Mid-Market, 24% Enterprise User SentimentHow are these determined? Users like the platform's ability to transcribe conversations, provide accurate B2B contact data, powerful targeting tools, and the ability to automate the delivery of high-quality, real-time B2B intelligence directly into their CRM. Reviewers mentioned that some contact data can become outdated quickly, advanced features may feel overwhelming for new users, and the platform can be expensive for smaller teams with limited budgets. Year Founded 2000 HQ Location Vancouver, WA Company Website https://www.zoominfo.com/ Twitter @ZoomInfo LinkedIn® Page https://www.linkedin.com/company/zoominfo/ ### [Fathom](https://www.g2.com/products/fathom-video/reviews) [By Fathom](https://www.g2.com/sellers/fathom) [ (6,942)5.0 out of 5 ](https://www.g2.com/products/fathom-video/reviews#reviews "Read Fathom Reviews") Product Description Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insi **Users:** CEO, Founder · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 78% Small-Business, 20% Mid-Market User SentimentHow are these determined? Reviewers like Fathom's ability to accurately transcribe meetings, automatically generate summaries and action items, and its seamless integration with other platforms like Zoom and Teams. Reviewers mentioned occasional issues with the interface colors, the lack of certain integrations, and minor difficulties with the setup process and cross-platform usage. Year Founded 2020 HQ Location San Francisco, CA Company Website https://www.fathom.ai/ Twitter @fathomdotai LinkedIn® Page https://www.linkedin.com/company/fathom-video [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [By Salesforce](https://www.g2.com/sellers/salesforce) [ (25,855)4.4 out of 5 ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews#reviews "Read Agentforce Sales (formerly Salesforce Sales Cloud) Reviews") Product Description Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr **Users:** Account Executive, Account Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 46% Mid-Market, 34% Enterprise User SentimentHow are these determined? Reviewers appreciate the tool's automation and AI features, its seamless integration with other Salesforce products, and its ability to provide real-time visibility into sales performance. Users reported that the initial setup can be complex and time-consuming, the platform can feel overwhelming for new users, and the cost can be high, especially for small businesses. Year Founded 1999 HQ Location San Francisco, CA Company Website https://www.salesforce.com/ Twitter @salesforce LinkedIn® Page https://www.linkedin.com/company/3185/ Ownership NYSE:CRM Phone +1 (800) 667-6389 ### [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) [By HubSpot](https://www.g2.com/sellers/hubspot) [ (13,874)4.4 out of 5 ](https://www.g2.com/products/hubspot-sales-hub/reviews#reviews "Read HubSpot Sales Hub Reviews") Product Description Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Propositio **Users:** Account Executive, Sales Development Representative · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 60% Small-Business, 35% Mid-Market User SentimentHow are these determined? Reviewers frequently mention the ease of use, the ability to integrate with other tools, and the convenience of having all sales-related tasks in one place as major benefits of HubSpot Sales Hub. Users reported issues with the user interface being difficult to navigate, the platform being overwhelming due to the amount of information available, and the high cost for small companies. Year Founded 2006 HQ Location Cambridge, Massachusetts, United States Company Website https://hubspot.com Twitter @HubSpot LinkedIn® Page https://www.linkedin.com/company/68529/ Ownership NYSE:HUBS Phone +1.888.482.7768 ### [Avoma](https://www.g2.com/products/avoma/reviews) [By Avoma](https://www.g2.com/sellers/avoma) [ (1,363)4.6 out of 5 ](https://www.g2.com/products/avoma/reviews#reviews "Read Avoma Reviews") Product Description Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Int **Users:** Customer Success Manager, Account Executive · **Industries:** Computer Software, Marketing and Advertising · **Market Segment:** 53% Small-Business, 46% Mid-Market User SentimentHow are these determined? Reviewers appreciate Avoma's seamless integration with other platforms like Google Meet and HubSpot, its user-friendly interface, and its ability to accurately transcribe and categorize meetings, which saves time and reduces the chance of missing important details. Users experienced issues with the accuracy of the automatic notes and summaries, requiring manual review, and found the platform to be a bit overwhelming due to the large number of features and views to navigate. Year Founded 2017 HQ Location Palo Alto, California Company Website https://www.avoma.com/ Twitter @AvomaInc LinkedIn® Page https://www.linkedin.com/company/18128169/ ### [Jiminny](https://www.g2.com/products/jiminny/reviews) [By Jiminny](https://www.g2.com/sellers/jiminny) [ (930)4.6 out of 5 ](https://www.g2.com/products/jiminny/reviews#reviews "Read Jiminny Reviews") Product Description Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates **Users:** Account Executive, Customer Success Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 63% Mid-Market, 31% Small-Business ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL It completes it's function, generates transcripts and is user friendly. Implementation was quick and seamless and I use it often to cite notes...[Read review](https://www.g2.com/products/jiminny/reviews/jiminny-review-10304012) ![Elliot E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliot E.") EE Having used a number of different tools for call recording across our business Jiminny is categorically the best option of them all. Its...[Read review](https://www.g2.com/products/jiminny/reviews/jiminny-review-10326297) Year Founded 2016 HQ Location London, England Company Website https://www.jiminny.com Twitter @JiminnyInc LinkedIn® Page https://www.linkedin.com/company/10815921/ ### [Substrata](https://www.g2.com/products/substrata-substrata/reviews) [By Substrata](https://www.g2.com/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea) [ (1,095)4.9 out of 5 ](https://www.g2.com/products/substrata-substrata/reviews#reviews "Read Substrata Reviews") Product Description Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals. **Users:** Sales Development Representative, Project Manager · **Industries:** Information Technology and Services, Marketing and Advertising · **Market Segment:** 46% Small-Business, 41% Mid-Market User SentimentHow are these determined? Reviewers like Substrata's ability to surface hidden deal signals from conversations, provide context behind conversations, and offer AI-based coaching recommendations, which aid in understanding buyer intent and improving sales pitches. Reviewers mentioned that the advanced AI functions of the software can be inadequate, the setup process can be cumbersome, and the depth of reporting and customization could be improved for better user experience. Year Founded 2020 HQ Location Tel Aviv, Israel Company Website https://www.substrata.me/ Twitter @SubstrataHQ LinkedIn® Page https://www.linkedin.com/company/substrata-company/ ### [CallRail](https://www.g2.com/products/callrail/reviews) [By CallRail](https://www.g2.com/sellers/callrail) [ (1,817)4.5 out of 5 ](https://www.g2.com/products/callrail/reviews#reviews "Read CallRail Reviews") Product Description CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, **Users:** Owner, CEO · **Industries:** Marketing and Advertising, Real Estate · **Market Segment:** 73% Small-Business, 22% Mid-Market User SentimentHow are these determined? Reviewers appreciate CallRail's simple user interface, quick setup, and unique features such as round robin call distribution, AI-driven insights, and the ability to track calls, texts, and form fills. Users experienced difficulties in finding advanced features, limitations with some integrations, occasional call delays, issues with spam calls, and a complex pricing structure that can get expensive as usage scales. Year Founded 2011 HQ Location Atlanta, GA Company Website https://www.callrail.com Twitter @CallRail LinkedIn® Page https://www.linkedin.com/company/2567008/ ### [Salesken](https://www.g2.com/products/salesken/reviews) [By Salesken](https://www.g2.com/sellers/salesken) [ (396)4.9 out of 5 ](https://www.g2.com/products/salesken/reviews#reviews "Read Salesken Reviews") Product Description Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage **Users:** Sales, Sales Executive · **Industries:** Education Management, E-Learning · **Market Segment:** 57% Mid-Market, 37% Enterprise ![Deepak R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak R.") DR As a sales representative, I've been having trouble adapting to a new system. This tool has been a great help to me and I've already improved my...[Read review](https://www.g2.com/products/salesken/reviews/salesken-review-6673292) ![Somali D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Somali D.") SD Salesken has been great for my business. We've seen an increase in revenue, a decrease in our cost per acquisition and an increase in overall...[Read review](https://www.g2.com/products/salesken/reviews/salesken-review-7300070) Year Founded 2018 HQ Location New York, New York Company Website https://salesken.ai/ Twitter @SaleskenAi LinkedIn® Page https://www.linkedin.com/company/salesken/about ### [Convin.ai](https://www.g2.com/products/convin-ai/reviews) [By Convin](https://www.g2.com/sellers/convin) [ (549)4.7 out of 5 ](https://www.g2.com/products/convin-ai/reviews#reviews "Read Convin.ai Reviews") Product Description Convin is a conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centers, Convin **Users:** Quality Analyst, Policy Advisor · **Industries:** Education Management, Health, Wellness and Fitness · **Market Segment:** 62% Enterprise, 32% Mid-Market ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Refined sales strategies Improved team performance Time savings Efficient training Better data management[Read review](https://www.g2.com/products/convin-ai/reviews/convin-ai-review-9672933) ![S S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S S.") SS Audit can be done through AI without human intervention. Effective and effecient to do audits Time saver Best tool for providing coaching[Read review](https://www.g2.com/products/convin-ai/reviews/convin-ai-review-9698672) Year Founded 2020 HQ Location Bengaluru, IN Company Website https://convin.ai Twitter @convin LinkedIn® Page https://www.linkedin.com/company/convin/ ### [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) [By Fireflies.ai](https://www.g2.com/sellers/fireflies-ai) [ (751)4.7 out of 5 ](https://www.g2.com/products/fireflies-ai/reviews#reviews "Read Fireflies.ai Reviews") Product Description Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platf **Users:** CEO, Founder · **Industries:** Consulting, Marketing and Advertising · **Market Segment:** 79% Small-Business, 18% Mid-Market ![Paula L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula L.") PL The summaries are incredibly accurate and insightful, and I love that you can expand any point for more context (a great perk on the Pro plan). The...[Read review](https://www.g2.com/products/fireflies-ai/reviews/fireflies-ai-review-11147073) ![Jason B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason B.") JB I liked the idea of being able to record meetings. And when other people use it[Read review](https://www.g2.com/products/fireflies-ai/reviews/fireflies-ai-review-11444819) Year Founded 2016 HQ Location San Francisco, CA Company Website https://www.fireflies.ai Twitter @firefliesai LinkedIn® Page https://www.linkedin.com/company/10931378 ### [Apollo.io](https://www.g2.com/products/apollo-io/reviews) [By Apollo.io](https://www.g2.com/sellers/apollo-io) [ (9,692)4.7 out of 5 ](https://www.g2.com/products/apollo-io/reviews#reviews "Read Apollo.io Reviews") Product Description Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first **Users:** Account Executive, Business Development Manager · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 67% Small-Business, 29% Mid-Market User SentimentHow are these determined? Users like Apollo.io's extensive contact database, advanced prospecting filters, and outreach capabilities, appreciating its ease of use, time-saving features, and the ability to handle everything from one platform. Users mentioned issues with data accuracy, with some contact details needing additional verification, occasional outdated information, and certain advanced features being overwhelming for new users. Year Founded 2015 HQ Location San Francisco, CA Company Website https://www.apollo.io/ LinkedIn® Page https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps ### [Nooks](https://www.g2.com/products/nooks/reviews) [By Nooks](https://www.g2.com/sellers/nooks) [ (1,633)4.8 out of 5 ](https://www.g2.com/products/nooks/reviews#reviews "Read Nooks Reviews") Product Description Nooks is the Agent Workspace for intelligent outbound. We pair human judgment with AI execution so reps spend less time on busywork and more time building real relationships that turn into pipeline. **Users:** SDR, Business Development Representative · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 50% Mid-Market, 25% Small-Business ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Cuts down on all my manual time sequencing prospect and making sure all data is up to date and correct. Additionally, features such a pickup...[Read review](https://www.g2.com/products/nooks/reviews/nooks-review-12831796) ![Ryan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan O.") RO I really like Nooks because it lets me talk to as many people as possible, which is great for organizing things holistically. The parallel dialer...[Read review](https://www.g2.com/products/nooks/reviews/nooks-review-12831840) HQ Location San Francisco, California Company Website https://www.nooks.ai/ Twitter @JoinNooks LinkedIn® Page https://www.linkedin.com/company/nooksapp ### [Otter.ai](https://www.g2.com/products/otter-ai/reviews) [By Otter.ai](https://www.g2.com/sellers/otter-ai) [ (500)4.4 out of 5 ](https://www.g2.com/products/otter-ai/reviews#reviews "Read Otter.ai Reviews") Product Description Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans **Users:** CEO, Account Executive · **Industries:** Computer Software, Marketing and Advertising · **Market Segment:** 70% Small-Business, 20% Mid-Market User SentimentHow are these determined? Reviewers like that Otter.ai accurately transcribes meetings in real time, automatically generates notes and summaries, and identifies action items, saving them significant time and effort. Users reported that the transcription accuracy can be inconsistent, especially with background noise, multiple speakers, strong accents, or technical terms, and that the free version has limitations. HQ Location Mountain View, California Company Website https://otter.ai/ Twitter @otter\_ai LinkedIn® Page https://www.linkedin.com/company/35593855/ ### [Invoca](https://www.g2.com/products/invoca/reviews) [By Invoca](https://www.g2.com/sellers/invoca) [ (967)4.5 out of 5 ](https://www.g2.com/products/invoca/reviews#reviews "Read Invoca Reviews") Product Description Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g **Users:** Digital Marketing Manager, Marketing Manager · **Industries:** Marketing and Advertising, Hospital & Health Care · **Market Segment:** 38% Small-Business, 33% Mid-Market ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC The ability track, transcribe, categorize, and analyze calls is useful for any organization that has a high volume of phone conversation...[Read review](https://www.g2.com/products/invoca/reviews/invoca-review-11644508) ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB I like Invoca because I get great customer service from the account managers. I like their traffic reports provide lots of data & their Signal...[Read review](https://www.g2.com/products/invoca/reviews/invoca-review-11644703) Year Founded 2008 HQ Location Santa Barbara, CA Company Website https://www.invoca.com/ Twitter @Invoca LinkedIn® Page https://www.linkedin.com/company/210676/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - ‹ Prev‹ Prev - 1 - [2](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Finvoca%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Finvoca%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Finvoca%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Finvoca%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=5#product-list) - [6](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Finvoca%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=6#product-list) - [7](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Finvoca%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=7#product-list) - [Next ›Next ›](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Finvoca%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=2#product-list)