1. [Home](https://www.g2.com/) 2. ... 3. [Service Desk Software](https://www.g2.com/categories/service-desk) 4. [InvGate Service Management Discussions](https://www.g2.com/products/invgate-service-management/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bda5058c8e07093e5e8d405cbd4e2c1c/invgate-service-management.png "Product Avatar Image") ](/products/invgate-service-management/reviews) [ InvGate Service Management ](/products/invgate-service-management/reviews) (20)4.6/5 Invgate Service Management (IGSM) is a highly customizable no-code solution for Enterprise Service Management. It features a drag-and-drop workflow builder with built-in integrations, embedded AI-capabilities, an AI-powered Virtual Agent, a full-featured Service Desk, and more. InvGate products stand out in the market for their ease of configuration, use and management. The company's pragmatic approach to product development means we prioritize customer experience over flashy headlines. And this has been validated by clients ranging from NASA (JPL), to PeoplesBank, from Collins Aerospace to PwC. InvGate Service Management is integrated with InvGate Asset Management, supporting the most important ITIL practices. Show More * * * ### 72.0 Nps Score Already have InvGate Service Management? ### All InvGate Service Management Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 10 years ago Posted by InvGate Service Management Posted by InvGate Service Management More Options - [ # Does InvGate Service Desk offer an API? ](/discussions/api-3956d587-2c22-44c2-aa94-52a4ce3c40b5) API [ Service Desk Software ](https://www.g2.com/tags/service-desk-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.&title=InvGate+Service+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=InvGate+Service+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=InvGate+Service+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss%0aAsk+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=InvGate+Service+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss%0aAsk+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 10 years ago Posted by InvGate Service Management Posted by InvGate Service Management More Options - [ # What languages does InvGate Service Desk support? ](/discussions/languages-5d839bb5-b20a-40ad-b39d-9e0146df73cc) Languages [ Service Desk Software ](https://www.g2.com/tags/service-desk-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.&title=InvGate+Service+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=InvGate+Service+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=InvGate+Service+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss%0aAsk+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=InvGate+Service+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss%0aAsk+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 10 years ago Posted by InvGate Service Management Posted by InvGate Service Management More Options - [ # What are the main features of InvGate Service Desk? ](/discussions/features-935b2f92-c3dd-490f-a8ce-d289bf9e6063) Features [ Service Desk Software ](https://www.g2.com/tags/service-desk-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.&title=InvGate+Service+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=InvGate+Service+Management+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=InvGate+Service+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss%0aAsk+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=InvGate+Service+Management+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss%0aAsk+InvGate+Service+Management+questions+and+get+answers+from+expert+users+in+our+InvGate+Service+Management+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/invgate-service-management/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bda5058c8e07093e5e8d405cbd4e2c1c/invgate-service-management.png "Product Avatar Image") ### Have you used InvGate Service Management before? Answer a few questions to help the InvGate Service Management community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finvgate-service-management%2Fdiscuss%3Fsmall_ask%3Dinvgate-service-management) No ## Top Contributors in InvGate Service Management 1 MB Loading... ### [Matt B.](https://www.g2.com/users/b69fd597-c9e2-4290-a161-cba721e58b38 "Matt B.") 2 pts