GC
Garret C.
CEO
Small-Business (50 or fewer emp.)
"Simple, Smooth Onboarding for Investors"
5/5
What do you like best about InvestNext?

Simple onboarding set up and process for Investors Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

The price could certainly be lower. That would be helpful Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

Hi Garret! Thank you for sharing your positive experience with our onboarding process. We appreciate your feedback on pricing: we are always working to provide the most value for your cost. I'll pass this along to our team. If you ever have additional feedback, don't hesitate to reach out!

Brad S.
BS
Brad S.
Co-Founder
Small-Business (50 or fewer emp.)
"Excellent Customer Service and a User-Friendly Interface"
4.5/5
What do you like best about InvestNext?

Customer service, user interface. Allows our investors to have a nice dashboard of their portfolio. Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

many features that you have to learn how to utilize. Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

We appreciate this feedback, Brad! It's great to hear that our platform is enhancing your investor experience. We understand that learning to utilize all the features can be challenging. We're always here to answer questions and provide resources to help you navigate the platform more effectively. If there's anything in particular you need help with, don't hesitate to reach out! Thanks for choosing InvestNext.

Nasir K.
NK
Nasir K.
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly Investment Management with Great Support"
4/5
What do you like best about InvestNext?

What I like best about InvestNext is their seamless and user-friendly platform that simplifies investment management. Their intuitive design, reliable performance, and responsive support make tracking and managing investments efficient and stress-free. Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

There’s very little I dislike about InvestNext. If I had to mention one thing, it would be that some advanced features could benefit from more detailed guidance or tutorials for new users. However, the platform remains highly efficient and reliable overall."

I can also make a short, neutral version suitable for a review platform if you want. Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

Hey Nasir, thank you for sharing your positive experience with InvestNext! We appreciate you taking a moment to write a review. It's always great to hear that we're reducing stress for our clients.

I appreciate your feedback about tutorials for more advanced features and will pass that along to our team. In the meantime, if you have any specific features you'd like more guidance on, please feel free to reach out to our support team. We're here to help however we can!

CR
Christine R.
Operations Manager
Small-Business (50 or fewer emp.)
"Real Estate and Venture Capital Investor Portals"
5/5
What do you like best about InvestNext?

We have two different companies and two different portals. I thought the onboarding process was very straight forward and easy. Customer Support was very responsive and I liked the weekly implementation meetings on the progress. We did a distribution right after our initial launch and it went very smoothly. We will be using these portals daily in our business and appreciate all the features available. This is a must for our business. Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

Creating emails in InvestNext could be a little more detailed and offer more formatting options. Review collected by and hosted on G2.com.

Eduardo V.
EV
Eduardo V.
Managing Partner
Small-Business (50 or fewer emp.)
"Effortless Setup and Outstanding Investor Interface"
5/5
What do you like best about InvestNext?

Setting it up was straightforward, and the investor interface is excellent. Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

At the moment, nothing specific comes to mind, as my experience so far has been excellent. Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

Wow, Eduardo! Thank you for sharing this review. We're thrilled to hear that everything has been excellent so far. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!

Allain Paolo A.
AA
Allain Paolo A.
Finance Head
Small-Business (50 or fewer emp.)
"The Go-To Platform for Real Estate Syndicators"
5/5
What do you like best about InvestNext?

InvestNext has been a game-changer for me, and I’ve already onboarded three companies because of how much I love it. The platform’s intuitive interface, detailed reporting, and automated distributions make managing investor relations seamless. Its document management and customization features add a professional touch, while the reliable customer support ensures smooth operations. Whether you're scaling your syndications or starting out, InvestNext is the perfect tool to elevate investor communication and efficiency.

Domingo from data extraction team has been great! Also, Theresa and Lisa! Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

Nothing but it will be great to add email inbox and have it full on marketing software like GHL Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

Hey, Allain! Thanks for sharing this amazing review - and thank you for the loyalty (3x - wow!). We appreciate your feedback on adding email inbox and marketing software features. This is an area where we're definitely evaluating platform improvements, and we appreciate you sharing your interest there.

We're delighted to hear that Domingo, Theresa, and Lisa have provided you with great support. If you have any additional questions or suggestions, let us know any time. Our team is here to help however we can! Thank you for choosing InvestNext as your platform partner!

Gianni  F.
GF
Gianni F.
Managing Principal
Small-Business (50 or fewer emp.)
"Reg S First Time Fund"
5/5
What do you like best about InvestNext?

Easy to use. No glitches within the system, that I've noticed. Servers are always up and running. Clean cut and straight to the point for what an Investor Portal should be. Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

It would be nice if it provided ACH transfers at a cheaper cost, especially for larger wires $5M+ Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

Thank you for sharing your positive feedback about InvestNext, Gianni! It's awesome that you find the platform easy to use and reliable. Love to hear that you're saving hours every week too!

We appreciate your suggestion regarding ACH transfer costs and are certainly taking that into consideration for future improvements.

If you have any further suggestions or feedback, please feel free to reach out. We're here to support you every step of the way, and we really appreciate your partnership!

Tyler E.
TE
Tyler E.
VP
Small-Business (50 or fewer emp.)
"Easy Setup, Great Support"
4.5/5
What do you like best about InvestNext?

What I like best is how easy it is to present deals and manage investors in one place. The platform looks clean and professional, which gives a great impression to our LPs. It also saves us a ton of back-and-forth by automating the subscription and funding process. Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

So far, there’s not much to dislike. A few areas could be a bit more customizable, and it took a little time to learn the workflow—but once you're in, it runs smoothly. Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

Hey there, Tyler! Thanks so much for sharing your feedback. It's great to hear that the platform is helping make a great impression for your LPs. That's always a top priority for us.

We are continuously working to enhance our platform and make it more customizable. If you have any specific suggestions for customization or any other features you'd like to see improved, please feel free to reach out to our support team. We're here to help and ensure that your needs are met as you continue to grow on InvestNext. Thanks again!

JH
Joan H.
Associate
Small-Business (50 or fewer emp.)
"Reliable, Intuitive Platform for Small Firms"
5/5
What do you like best about InvestNext?

InvestNext has been a great solution for our team, even as a smaller firm with under $10M in EUM and fewer than 50 investors. The platform is easy to use, integrates seamlessly with our existing workflows, and has everything we need to manage investor communications and track performance. Their customer support is exceptional—always responsive and clear in helping us implement what we need. Highly recommend for small firms looking for a professional, scalable platform. Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

The only downside is that existing files can’t be easily reorganized, which makes document management a bit clunky. Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

Hello, Joan! Thank you for sharing your positive experience with InvestNext! We're so glad to hear that our platform has been a great solution for your team. Thank you for shouting out our customer support - they're passionate about helping our clients, so I'll definitely pass this note along to them.

We also appreciate your feedback on document management and will take it into consideration for future improvements.

If you have any further suggestions, please feel free to reach out to our team. We're here to help and support your continued success on our platform. Thanks again for recommending InvestNext!

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Could be a good SaaS for the right end user."
1.5/5
What do you like best about InvestNext?

The look of the interface is modern and generally good; for us, this is about where the good ended. Review collected by and hosted on G2.com.

What do you dislike about InvestNext?

I think that this product could be good, in general, for a very simple syndicator. When dealing with more complex vehicles InvestNext falls short on ease of use. Implementation was cumbersome at best. The initial assesment after months of atemping to do simple things in the platform was that this was a great product when it first came out for syndications and simple vehicles, but it seems that added features were cobbled together on top of the exisitng platform and not well integrated as the platfom grew to attempt to do more - that made for a difficult, and frustrating, implementation which ended in decideing to deprecate the platform after 3-months. That said, when concerns about implemtaiton were brought up to customer support they did work to address those issues, but sadly the features were still lacking and the system was not a fit. Review collected by and hosted on G2.com.

Response from Kaylee Thompson of InvestNext

Hey there. First of all, I want to thank you for your feedback. We believe feedback is a gift, and negative feedback allows us to refine, grow, and challenge ourselves as a platform.

We are sad to hear that InvestNext wasn't able to meet your needs at this time. I am glad to see from your review that our client support team did try to resolve your concerns, but we know how frustrating it is when resolution can't be reached.

We are continuously working to improve our platform and create a great experience for GPs on InvestNext, regardless of the complexity of their structures or deals. Based on your review, it sounds like you were already in communication with our team. However, if there are any other specific areas where you see opportunity for improvement, I invite you to reach out to us.

I've also escalated your feedback to our broader leadership team and Juan, our Sr Director of Client Experience. If you do decide to reach out with additional feedback to support@investnext.com, we'll ensure it's escalated directly to him.

Thanks again for taking a moment to share. We wish you and your team the best as you move forward.