Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easy transition to GoCo HR Platform"
4/5
What do you like best about QuickBooks Workforce?

I enjoyed how easy it was to change our agency's HR system to GoCo. The GoCo team took care of everything and kept me in the loop during the transition with progress emails. Their HR system is also a great value, giving us more features to use with staff for only a few dollars more per month. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I disliked that when I needed help completing a task that I couldn't find in their library of help resources that I couldn't get someone live on the phone to walk me through how to do what I need. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Choppy Experience and Frequent Fixes Undermine Supportive Team"
2.5/5
What do you like best about QuickBooks Workforce?

The incredible team that answers questions quickly when in a hurry to submit payroll Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

It was very choppy, if that makes sense. It didn't flow accurately. It seemed like there was always something different that needed fixed or repaired. So much so that we had to have a weekly meeting. Also, Execupay is horrible to work with Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"GoCo HRIS Review: Powerful HR, Paperless Simplicity"
5/5
What do you like best about QuickBooks Workforce?

GoCo is a modern, clean, and highly effective HRIS that focuses on bringing a white-glove service experience to mid-market and growing small businesses. It shines as a centralized hub for all employee data, heavily focused on automation and paperless processes. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I don't have any complaints. I really like everything about GoCo. It was an amazing software experience. Review collected by and hosted on G2.com.

Sarah F.
SF
Sarah F.
Director of HR & Payroll
Small-Business (50 or fewer emp.)
"Go Pro with GoCo!"
4/5
What do you like best about QuickBooks Workforce?

GoCo helps to boost efficiency in managing HR aspects. It's user-friendly and easy to navigate and the automation offered is the best part. It has helped me streamline my HR processes and boost the productivity of my staff. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

One of my dislikes was that if I were to integrate QBO to sync new hires, it would only work from GoCo to QBO and not the other way around as well. Review collected by and hosted on G2.com.

Hollie P.
HP
Hollie P.
Human Resource Manager
Human Resources
Small-Business (50 or fewer emp.)
"Human Resources"
5/5
What do you like best about QuickBooks Workforce?

It is user friendly. It does not take long to train someone on how to use Quickbooks desktop. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I dislike that I can not pull up a job for a customer and add multiple employees to timesheets. Review collected by and hosted on G2.com.

Sarah S.
SS
Sarah S.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Horrific experience, 6 weeks and still can't pay the CEO"
0/5
What do you like best about QuickBooks Workforce?

George in payroll is kind. He has been the only person to be communicative and helpful Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

Everything. I could begin at the transition from Trinet where they didn't uphold the discount as we were to 'exceed' their minimum annual $3k despite needing half this level of service.

Then the transition was a jumble, poor communication, gaslighting me to use their videos only until I pointed out it's not in any video would I get a helpful reply.

We have STILL NOT BEEN able to pay our CEO after 3 bi-monthly payroll periods as they can't seem to solve an import error they made on S Corp benefits. It's been nothing short of the most hellacious experience and tens of hours of my (COO) time and many others. I have zero confidence we will get this resolved, I believe our tax accuracy is at a huge risk and I have waited DAYS for a reply and finally ran my third payroll skipping our top 2 executives due to inaccuracy in tax accounting on GoCo's side.

AVOID AVOID AVOID!!!!!!!!!!!!!!!!!!!! Review collected by and hosted on G2.com.

Juliana S.
JS
Juliana S.
HR Coordinator
Mid-Market (51-1000 emp.)
"Great Team & Software"
5/5
What do you like best about QuickBooks Workforce?

From the sales/marketing inital meetings, to the ease of implementation, to the amazing continunig support crew, GoCo employees and its software are helpful, friendly, thorough, easy, and fun! Both the desktop and mobile versions of GoCo are very much user friendly, creatively designed, and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

GoCo is very much a-la-carte as far as features and pricing, which is great, but it also has it's draw backs. I wish more was included in the TimeOff Request feature/pricing. Review collected by and hosted on G2.com.

Richard H.
RH
Richard H.
Sole proprietor
Small-Business (50 or fewer emp.)
"Not a very good choice"
4.5/5
What do you like best about QuickBooks Workforce?

It was relatively easy to use. But wasn't secure. Found there were easily mimics they could be big trouble. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

Found it was being used in various unethical scenarios. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Everything all rolled into one!"
5/5
What do you like best about QuickBooks Workforce?

In my experience using GoCo, I really like how easy it is to clock in and out using my phone or my computer it just takes a couple of seconds. Everything I need to help me do my work is right there in the workflow section, like submit an invoice or upload a PO order or just order myself new work shirts. It has truly streamlined our processes and I genuinely enjoy using it. Thank you for providing such an invaluable tool! Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I wish I was able to correct my timesheet whenever I enter something incorrectly or may have missed a punch. That would be my only complaint. Other than that its great! Review collected by and hosted on G2.com.

Susan A.
SA
Susan A.
Vice President
Small-Business (50 or fewer emp.)
"So far so good"
5/5
What do you like best about QuickBooks Workforce?

The customer service has been exceptional! In addition, the app/website is intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

So far I haven't found much to dislike. The only feature is that my employees cant modify an already approved time off. Such as changing the hours or deleting the time off. Review collected by and hosted on G2.com.