---
title: QuickBooks Workforce Reviews
meta_title: 'QuickBooks Workforce Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 506 reviews by the users' company size, role or industry
  to find out how QuickBooks Workforce works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 506
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# QuickBooks Workforce Reviews
**Vendor:** Intuit  
**Category:** [Payroll Software](https://www.g2.com/categories/payroll)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 506
## About QuickBooks Workforce
QuickBooks Workforce is a payroll and human capital management (HCM) solution that helps businesses manage payroll processing, tax compliance, time tracking, HR operations, and talent management within a single platform. It is available in three tiers, each one expanding capabilities to support teams as they grow. QuickBooks Workforce is built on the same platform as QuickBooks Online, giving businesses one place to manage their people and their finances together. Rather than syncing data between separate systems, payroll costs, time, and employee records live natively alongside accounting — so business owners can see how workforce decisions affect the bottom line without toggling between tools or reconciling separate sources of truth. Key features across plans include: - Automated payroll and taxes: QuickBooks Workforce calculates wages, deductions, overtime, and bonuses, and handles federal and state payroll tax filings, W-2 and 1099 generation, and direct deposit. Workforce Elite includes tax penalty protection of up to $25,000 per year. - Time tracking and labor cost visibility: Geofencing, project tracking, manager approval workflows, and real-time reporting give businesses a clear view of hours worked and what those hours mean for the business — all in the same place as payroll and accounting. - HR tools and compliance support: Hiring, onboarding, and offboarding workflows can be automated across the employee lifecycle. Plus, get access to HR advisory support through Mineral, Inc. for guidance on wages, overtime, hiring, and termination. - Talent management: Workforce includes tools for recruiting and applicant tracking, AI-powered job descriptions and candidate summaries, performance reviews, goal-setting, and progress tracking — supporting the full employee journey from hire to development. - Intuit AI and payroll automation: AI-assisted tools collect time data, flag payroll issues, and send updates to help you run payroll accurately and on time. Auto Payroll enables recurring payroll to run automatically after initial setup, on qualifying plans. QuickBooks Workforce is designed for businesses that want payroll, HR, time tracking, and financial data to work as one system rather than a patchwork of connected tools. Availability of features and functionality varies by plan. Subscription to QuickBooks Online is required for integrated financials and accounting.



## QuickBooks Workforce Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of QuickBooks Workforce, praising its intuitive features and straightforward setup. (33 reviews)
- Users appreciate the **quick and helpful support** from QuickBooks Workforce for efficient payroll submission and HR management. (22 reviews)
- Users commend the **rapid and knowledgeable customer support** of QuickBooks Workforce, ensuring quick resolution of payroll queries. (19 reviews)
- Users value the **comprehensive features** of QuickBooks Workforce for seamless onboarding and efficient document management. (13 reviews)
- Users love the **easy access** to HR information and time management features all in one convenient location. (13 reviews)
- Users value the **efficiency** of QuickBooks Workforce, enabling quick and easy payroll setup and document preparation. (13 reviews)
- Onboarding (11 reviews)
- Users value the **simplicity and efficiency** of QuickBooks Payroll, finding it easy to set up and manage. (11 reviews)
- Simple (10 reviews)
- Easy Onboarding (9 reviews)

**What users dislike:**

- Users find **missing features** in QuickBooks Workforce, particularly in customization and reporting capabilities, limiting its effectiveness. (14 reviews)
- Users express frustration over **poor customer support** , facing delays and complications when seeking help or configuration changes. (14 reviews)
- Users express frustration over the **lack of features** in QuickBooks Workforce, limiting customization and functionality options. (9 reviews)
- Users note the **inadequate reporting** features of QuickBooks Workforce, limiting their ability to analyze employee data effectively. (8 reviews)
- Users face **payroll issues** with QuickBooks Workforce, including customization limitations and slow direct deposit processes. (8 reviews)
- Payroll Problems (8 reviews)
- Poor Support Services (7 reviews)
- Employee Management (6 reviews)
- Users find the lack of **integration with time clocks** frustrating, leading to cumbersome manual timecard entries. (5 reviews)
- Limited Customization (5 reviews)

## QuickBooks Workforce Reviews
  ### 1. GoCo Review: A User-Friendly Timekeeping & HR Platform with Room to Grow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian C. | Licensed Medicare Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about QuickBooks Workforce?**

oCo is an all-in-one HR, benefits, and payroll platform that includes robust timekeeping capabilities designed to simplify workforce management. Whether you're a small business owner or an HR professional, GoCo offers a suite of tools that help manage employee time tracking efficiently and compliantly.  Upsides for the user are ease of use, mobile accessibility, compliance and accuracy.

**What do you dislike about QuickBooks Workforce?**

There aren't any aspects from my user's perspective that I dislike about GoCo, except that it is lacking in mobile app functionality and lacks the full feature set of the PC version.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Time keeping

  ### 2. Let's Go with GoCo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany S. | HR Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about QuickBooks Workforce?**

User friendliness and very easy to navigate

**What do you dislike about QuickBooks Workforce?**

Email reminders of the employees birthdays and anniversaries.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

It's solving the issues of being easy to navigate by my employees.

  ### 3. Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adlein T. | Branch Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about QuickBooks Workforce?**

System is never down. When you call you actually talk to a person.

**What do you dislike about QuickBooks Workforce?**

So far cannot think of anything at this moment

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Tracking time off

  ### 4. Perfect  payroll software for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenna D. | Support Expert, Outsourcing/Offshoring, Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about QuickBooks Workforce?**

It is an easy-to-use automated interface for running and tracking payroll for employers and employees. Customizable menu tabs for most used or favorites. Easy to assign user roles without giving too much or too little access. Detailed reports are laid out in an easy-to-use reports page. Capable and caring customer support for tax issues and payroll corrections.

**What do you dislike about QuickBooks Workforce?**

The hold times are often long for support and wait times for processing of corrections or resolutions. The newly required upgraded subscription for payroll tax corrections, even if they are already automated. The inability to use my old invoices after the most recent update without warning.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Helping ensure payroll is ran correcly and on time via automation. Thus, giving me more time to focus on other important aspects such as employee development or customer experience

  ### 5. Likable software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about QuickBooks Workforce?**

I liked quickbooks payroll because I was very basic and user friendly.

**What do you dislike about QuickBooks Workforce?**

One thing I disliked about quickbooks payroll was that as a user I feel like I wasn’t able to access as much as I might have needed to.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Quickbooks has helped me solve an issue with my pay.

  ### 6. GoCo is Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about QuickBooks Workforce?**

GoCo is easy to use and keeps our company's HR information organized and secure.  I like that my important personal and professional information is accessible for my reference in one location.  I also like the Team Organizational Chart feature where I can easily look up a member of my team.

**What do you dislike about QuickBooks Workforce?**

I have not found anything that I dislike about GoCo yet.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo helps to keep our HR resources secure, organized, and easily accessible.

  ### 7. Is it worth it? Probably not!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Joy D. | Tax Preparer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about QuickBooks Workforce?**

The only thing I like with Quickbooks payroll is that it integrates with Quickbooks and you do not have to double enter payroll and liabilities into Quickbooks.

**What do you dislike about QuickBooks Workforce?**

The price is the biggest problem and the customer service.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Sadly it hasn't helped

  ### 8. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about QuickBooks Workforce?**

An efficient way to track hours for PTO.

**What do you dislike about QuickBooks Workforce?**

Nothing, it works well. Easy to use and set up.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

being able to track my hours for PTO.

  ### 9. Head of HR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about QuickBooks Workforce?**

the access levels and the workflows I would say I like the most.

**What do you dislike about QuickBooks Workforce?**

the way the documents are saved and the fact that you can change the color.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Then intergration with ADP and e-VERIFY.

  ### 10. Integrated payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about QuickBooks Workforce?**

Seamless payroll integration reduces errors and improves compliance.

**What do you dislike about QuickBooks Workforce?**

I haven't experienced any downsides at this time

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Business Compliance and benefit administration

  ### 11. Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about QuickBooks Workforce?**

Since the day I created an account, It has been useful and easy to navigate the different tabs! There is no clutter!

**What do you dislike about QuickBooks Workforce?**

I've yet to dislike the website. It has been an immense help.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Navigating the website to include vacation time, sick leave and viewing benefits.

  ### 12. Helped me get the company setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan M. | Finance and Administration Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about QuickBooks Workforce?**

Being able to track PTO, open enrollment, and onboarding.  It has been easy to use and getting set up wasn't a difficult task.  Support from GoCo to get the project rolling has been great.

**What do you dislike about QuickBooks Workforce?**

Not certain yet.  We are almost live but no complaints yet.,

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

They solved our off-line, excel-based PTO tracking.  Also solves enrolling employees in benefits.

  ### 13. Good customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nate T. | Hr manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about QuickBooks Workforce?**

So far friendly and knowledgeable staff. .

**What do you dislike about QuickBooks Workforce?**

I have not had any negative to say. But I need say something here.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Time and attandce platform.

  ### 14. Very Convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about QuickBooks Workforce?**

I love that everything work wise is all in one spot, very convenient.

**What do you dislike about QuickBooks Workforce?**

I feel like there is nothing to dislike so far.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

It’s helping me keep updated on policies and procedures.

  ### 15. Love GoCo!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shyanki S. | Human Resources Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about QuickBooks Workforce?**

I use this platform frequently. It is very user friendly and easy to navigate and love the features that's been offered. The customer support team is super helpful at times where in need of answers to questions.

**What do you dislike about QuickBooks Workforce?**

I have nothing major to indicate, it is just the fact that do not have the opportunity customize the orgchart. I've shared this with the  customer support team and they are in the process of building the option.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Been able to create mulitple workflows has been very beneficial to provide a smooth onboarding process and elimnate the paper usage.

  ### 16. Smooth for new hires and benefit enrollment

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vanessa N. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2022

**What do you like best about QuickBooks Workforce?**

GoCo's new hire process is very smooth for onboarding new employees and getting their new hire paperwork completed. Benefit enrollment for new hires, and for annual open enrollment is also very smooth. We've actually received feedback from our employees on how easy it is to use.

**What do you dislike about QuickBooks Workforce?**

Workflows aren't very intuitive. I'd also like a more robust reporting feature that can pull data from anywhere in the system (for example, custom fields, expiration dates, etc.). Finally, I'd like the ACA reporting to be able to pull information for the 1095-Cs. All the information for these things are in the system, it's just a matter of getting them out.

**Recommendations to others considering QuickBooks Workforce:**

They're a newer company, so are still working out some kinks, but overall a great solution for an HRIS and benefits administration tool!

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

A smoother onboarding process for employees. The ability to get rid of a ton of spreadsheets, since benefit, pay, and employee information is all housed in GoCo. Also, an electronic employee file as we went to a remote-first culture.

  ### 17. Good Product but Some Bumps Along the Way

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shari S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2022

**What do you like best about QuickBooks Workforce?**

GoCo's workflows have been a true time saver for us, especially when it comes to onboarding new team members but also as it pertains to automating various other processes e.g., offboarding, 30/60/90 day reviews, etc. The ability to obtain digital signatures and assign tasks to different team members is great. The workflows make it easy to ensure that company processes are carried out completely, consistently, and with clear accountability. Workflows are the true power of GoCo!

GoCo enables us to store essential employee data and access it very easily. The system's interface is easy to use for HR and for employees. I am in and out of GoCo all day. The app is well-designed and it's great to have the info I need at all times at my fingertips, even if I am out of the office.

Our account management team at GoCo (shoutout to Hao and Ozzy!!) has gone out of their way to listen to our issues and try to work with us to fix them. While the fixes haven't been perfect and sometimes we are left waiting for the software to catch up with our needs, we really do appreciate the time and attention that has been given to helping us. Hao and Ozzy are incredibly responsive, empathetic and knowledgeable and have been true partners to us.

**What do you dislike about QuickBooks Workforce?**

I think GoCo has sometimes struggled with prioritizing essential features on their software development roadmap. For example, we waited for almost a year before the ability to duplicate documents was added. The lack of ability to do this was a huge time suck but GoCo prioritized other cosmetic GUI-related items before getting around to adding document duplication to the software. Kudos to the company though - cloning documents is now very easy! Next I'd love for the performance management process to enable downloading the the final document. This is important as employees often want to keep a copy of their review in their files and employers need to be able to share these documents as part of legal discovery if needed.

GoCo's reporting feature gets a B+. I'd give it an A but it still needs the ability to filter out data. For example, I can run a salary report for all team members but can't run a salary report for just the Sales Department. This is overcome by downloading the excel report and using filters, but still...

Our biggest issue is that while the workflow concept is a great idea, the GoCo workflows aren't the easiest to set up and there is minimal support provided to clients in general in on this feature. Because the team at GoCo has software experience but not Human Resources experience, we often find ourselves struggling to figure out how to make use of the workflows in a way that makes sense from an HR perspective. There's also no user community so I am sure we are reinventing the wheel building workflows that others have created already. I think GoCo could really benefit from having a robust library of workflows that users could tap into, or at least a community platform for sharing ideas.

Lastly, GoCo's payroll platform is a partner solution which was not right for our needs. Because GoCo did not have an API integration option with our current payroll provider this caused some errors and insecurity about what data was being brought over for payroll runs through their sync team.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Storage and access of employee data, workflows to enable essential HR processes, HR reporting, electronic signatures and a fully digital onboarding experience for new hires!

  ### 18. GoCo is the go to business service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly V. | Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2024

**What do you like best about QuickBooks Workforce?**

GoCo runs in a way which makes implementaion easy.  Business/managing, not being something I had been doing previously, GoCo made sense to me.  The program was straight forward and set up the way which worked best for our team.  The visual layout of payroll and the onboarding process is so intuitive. Most of all the customer support is outstanding!   They helped our team decide which services were and were not needed to run as efficiently as possible.   I highly recommend businesses looking to switch consider GoCo.

**What do you dislike about QuickBooks Workforce?**

I have not experienced a downside using GoCo as of this time.  There were a lot of emails offering education and services which did not fit our business needs in the beginning and they remedied it right away.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Payroll and processing is so organized and easy to check.  The onboarding process helps us not miss any steps when hiring

  ### 19. Very responsive which is what everyone wants.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy T. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about QuickBooks Workforce?**

Whenever I have had an issue with procedures or systems, the response has been very quick and informative. Knowledgeable, efficient and friendly is a great trait and I have found that here.

**What do you dislike about QuickBooks Workforce?**

Nothing. I have had a few issues with our setup but easily resolved.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

The ability to add employees to our benefits and show them choices easily.

  ### 20. Great HRIS coming from a start up.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maya E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about QuickBooks Workforce?**

My GoCo CSM is amazing, I can articulate what I am looking for in terms of building out this HRIS, as well as putting out feedback on how to improve processes. The system itself is relatively easy to use, the marketplace contains a lot of great modules that you can continue adding into your system to improve or just add fun. It is effortless to get ahold of the helpdesk, and it functions well for something my company and I use daily.

**What do you dislike about QuickBooks Workforce?**

I am having trouble with the time kiosks, my employees find it frustrating that the kiosks are constantly getting kicked out of the application and I haven't been able to utilize the actual app since November and have been using the web browser version, which is fine, but we aren't able to take forward facing pictures and I sometimes have to run around my facility to make sure they are updated/refreshed.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo solves the ease of time tracking, documentation, and open enrollments. It has been very easy to have an HRIS that moulds itself to your needs! I have found myself to have less stressful moments and ability to focus on my employees more.

  ### 21. Amazing HR platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared B. | Executive Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2022

**What do you like best about QuickBooks Workforce?**

We seriously love GoCo. I lead a non-profit organization with multiple locations and about 25 employees, and having GoCo has become essential. We use it extensively, including onboarding, PTO, performance reviews, payroll (syncing with Quickbooks Payroll), and general employee documentation and management. Even the little things, like if we need an employee to sign a new form, it's a few clicks and it's ready in their inbox. So easy. Setup takes some time, but it's very straightforward. 

As for the support, there have been a few times when I've needed to reach out to the GoCo team and every time, they are so helpful and enthusiastic. They seem to love their job and love HR, which is exactly the kind of person I need in those moments! Every time they have solved my problem.

**What do you dislike about QuickBooks Workforce?**

There are QUITE a lot of features that do not come with the base package.  You'll need to also purchase several of their apps to get functions like PTO, performance reviews, workflows, benefits, and time tracking. It does make sense that they do this so that you can build the HR platform you need, but you do need to factor these additional costs into your decision. 

One more thing about support, although the support staff are AMAZING, it takes at least 24 hours for them to get back to me. I wish I could get answers to simple questions within a workday, but that's a small thing.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

We use it extensively, including onboarding, PTO, performance reviews, payroll (syncing with Quickbooks Payroll), and general employee documentation and management.

  ### 22. GoCo wins at innovation and customer experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micah K. | Director Of Customer Experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about QuickBooks Workforce?**

I looked at a lot of HRIS products before we went with GoCo. The feature set was great and it had everything we needed for our growing company, at a great price point. However, the thing that was the tipping point for us was their company culture and the way they treated and have continued to treat their customers. We feel our voice is valuable and listened to, and we are already involved in giving direct feedback in product development. Not only that, but we are excited to see how GoCo is innovating in the HRIS world. We're excited to grow with them.

**What do you dislike about QuickBooks Workforce?**

I think my only complaint about GoCo is that it's not yet quite as polished as some of the other products I reviewed. Don't get me wrong--its core features are very good and stable, and I love the pace of innovation they're exhibiting. However, some of their features feel like they could use a bit more development, which I anticipate will take place over time.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

I'm currently an HR department of one. So, I need a system that can keep up with administrative tasks and keep me from dropping balls. GoCo does a great job with that and gives me powerful tools like its customizable workflows and Magic Docs. GoCo frees up a lot of my time so I can focus on employees' needs and strategic initiatives.

I'm in GoCo pretty much every day, using both its core functions and its integrations, and I'm excited with its upcoming feature developments, too.

  ### 23. So far, so good!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Durke R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2020

**What do you like best about QuickBooks Workforce?**

I like the simplicity of the set up and ease of navigation from screen to screen. Very user friendly. Report functions have contimued to improve. The GoCo product development team continues to add enhancements to current tools.

**What do you dislike about QuickBooks Workforce?**

I wish the document set-up was a little more streamline. It can be tedious to prepare a document for signature with all of the different employee agreements and offer letters we send.

**Recommendations to others considering QuickBooks Workforce:**

This is a young company but they provide a solid (and growing!) product. The GoCo product team is eager to help when it comes to hearing new ideas on how they can improve and grow their product.  We recommend giving GoCo a chance!

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Housing all employee data and documents in one place. The ability to add unlimited custom fields to our profile make it nice to tailor GoCo to our needs.

  ### 24. From skeptical to grateful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoria G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about QuickBooks Workforce?**

Most helpful thing about GoCo is having great customer service.  Amy and her team are always willing to help with any situation that I come across.  I had never heard of GoCo and was very skeptical on learning it and seeing how it was going to benefit the company.  I think the team customer service has made the biggest impact for me.  Someone gets back to me very quickly  with great follows up  to make sure that I have a clear understanding on whatever my issue was.

**What do you dislike about QuickBooks Workforce?**

I have not yet found a downside of GoCo.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo is always solving the need for a growing company and they are always updating and sharing new products for company usage based upon the need.  The biggest benefit that GoCo provides is the ability to cutomize the packages needed and not have to pay for unnecessary programing.

  ### 25. Create Your Own Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about QuickBooks Workforce?**

Extremely customizable! The company was exploring a number of different options, which meant people would have to create multiple accounts. ATS, Performance, etc. GoCo is an all-in-one solution. While GoCo may be a younger company than its competitors, it is clear they are on the right track to keep growing and continue their innovative process.

**What do you dislike about QuickBooks Workforce?**

When you get the hang of it, you'll be great with navigating GoCo. Unfortunately, the implementation/integration experience was not the best.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

We only had an ATS platform, and since we as a company have grown, so have our needs. Utilizing the GoCo platform has been great in setting us up for success.

  ### 26. User friendly, stellar support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about QuickBooks Workforce?**

The most helpful thing about GoCo is that the company can be done with paper and it's easy to send documents to employees who are out of state at job sites. I really like the timely and helpful responses from our support team, Amanda and Kiana. Our employees, especially our supervisors like that they don't have to print out paperwork anymore at the jobsites.

**What do you dislike about QuickBooks Workforce?**

The least helpful thing about GoCo in my opinion would be when I sort names, I'd like them to stay the way I sorted them. At our company we sort by last name, first name. And I can change it, but it always flips back to first, last name. I wish that the total time off was part of the main package and also that we could set the time off requests to send a notification to one person on our team.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo solves the real paperwork in real time. It is so much nicer to send a link to an employee than a packet of paperwork. That saves me time by not having to attempt to read handwriting and then reach back out to someone if I can't read it.

  ### 27. Caring, prompt, and personalized support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasmine H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2024

**What do you like best about QuickBooks Workforce?**

The GoCo support team responded to my query so fast I was surprised, and honestly even more so by the fact that they immediately understood my query (no follow-up explanations needed) and offered me a real solution in their first response email. These days with bots and outsourced support centers, it's a real pleasure to deal with a professional caring human being.

**What do you dislike about QuickBooks Workforce?**

There were some issues when I first signed up to access my account, but they were resolved.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo solved the company's onboarding issues which can be a hassle with seasonal work.

  ### 28. GoCo is my administrative assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about QuickBooks Workforce?**

I can automate employee onboarding (mostly) and take the headache out of keeping employee information current. Employees don't have to come to me to get a form for simple information changes, like address or payroll tax deductions, or direct deposit info; they can just make the change in the app. GoCo tells me when there's a change. So many of my HR tasks are a breeze now thanks to GoCo. It's like having an administrative assistant. Leabe time tracking sends approval notifications directly to managers, open enrollment can be done through GoCo so I don't have to track down paper forms, reporting is easy and customizable.

**What do you dislike about QuickBooks Workforce?**

The time tracking app has its issues, but I'm not 100% sure if that's all a GoCo problem, or a Samsung (our tablets for timeclock kiosks) problem, or some combination. We just have to restart the app more than I think I should.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Leave time tracking - employees can see their scheduled leave and their balances on demand. ACA reporting - I upload employee hours and do very little else to get this important compliance task done. Benefits open enrollment - used to be a huge problem to track down all the forms but now it's all done through the GoCo portal and it reminds employees to complete it before the deadline. EDI feeds send benefits changes to our benefits providers (this is still in the works for one of our providers but until it's done, we still have the GoCo Benefits Sync reminders sent to me and our insurance broker so nothing gets missed!)

  ### 29. GoCo is a very user friendly benefits platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tina B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about QuickBooks Workforce?**

GoCo is very intuitive for the user.  The implementation team is extremely helpful and responsive.  I can manage my benefits onboarding for a new employee in just a matter of minutes.  Yearly open enrollment is also a breeze as it is completely automated.  I highly recommend this platform for onboarding and benefits.  Excellent customer support!

**What do you dislike about QuickBooks Workforce?**

There really isn't anything I don't like about GoCo, at least for what we use it for.  It offers everything for our current needs.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo saves invaluable time for my team as everything is automated to enroll and track benefits for our employees.  The reporting features are helpful to our management team in making decisions for the future.

  ### 30. Easy to understand and very intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** John M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about QuickBooks Workforce?**

It is easy to use and has a number of features.

**What do you dislike about QuickBooks Workforce?**

Nothing I have found that I dislike frequency of use is being tracked.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

It is tracking time off, pay and tracking employee development.

  ### 31. We're really happy with the GoCo decision

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darlene M. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about QuickBooks Workforce?**

The platform is easy to use and they respond quickly to questions that you might have.  Employee is information is arranged in an easy-to-use format - and I REALLY appreciate that!  Onboarding is so much easier once you get the forms set -up in the system.

**What do you dislike about QuickBooks Workforce?**

I'm not fond of some of the permissions.  I'd really like to think that , at some time, we can be more restrictive in allowing administrative positions permission to view things in the files.  Even though they may need to upload documents, they don't necessarily need to see what others upload.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

It has certainly streamlined our onboarding process.  What used to take days (even weeks) to complete is now accomplished in hours.  The only delays we have now is in getting the new employees to complete their end of it in a timely manner.  And the employees can take care of their own information such as a new address or telephone number. That in itself is a big win!! We do not want to go back to the manual process at all!

  ### 32. Innovative Hiring Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jade H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about QuickBooks Workforce?**

We primarily use GoCo for onboarding employees and information reports. It works well on these fronts. It's quick and efficient for our new hires and allows them to be hired from their personal cellphone, computer, or laptop.

**What do you dislike about QuickBooks Workforce?**

There are some issues with being unable to update forms. Importing a paper form into GoCo  and then trying to update that form externally means effectively rebuilding the form twice. 

Building it exclusively in GoCo means you have to rebuild the form in Word if you want editable control. It's lead to issues where forms hang around in older revisions because it's time consumptive to build it twice.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

It simplies our onboarding by automatically creating a database that we use to track information as it's entered by either the new hire or the employee. 

It also allows us to hire employees via their cellphone.

  ### 33. GoCo

**Rating:** 4.0/5.0 stars

**Reviewed by:** kayla j. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about QuickBooks Workforce?**

There are alot of different perks to using GoCo, but the main one that seems to benefits our company the most is having all of the employees info storred in on area. This makes it possible for all employees to have all of their information and company information accessible at any day or time.

**What do you dislike about QuickBooks Workforce?**

The biggest issue my company has with GoCo seems to be glitching with clocking in or out on the app or on our Kiosk.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo has allowed us to switch from punching time cards to having all of the employees hours totaled and available first thing on pay day

  ### 34. GoCo is perfect for small, but mighty, HR organizations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about QuickBooks Workforce?**

GoCo has allowed me the opportunity to streamline HR operations for our 1 person HR team, allowing me better opportunity to more efficiently serve my team through one platform. The versatility of this platform has been transformational in allowing me to maintain up to date employee HR files, send out company wide information, as well as create request processes and procedures for my team. GoCo is continually allowing me to provide feedback and update our platform to reflect our team's needs.

**What do you dislike about QuickBooks Workforce?**

GoCo implementation process was very drawn out and did not help me learn the platform. The implementation team was hard to reach and did not allow me ample opportunity to be a collaborator in the process. I was very frustrated and learned much of the platform on my own without guidance.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

The need to keep paper copies of employee files and paperwork, track expiration dates on documents, and seamlessly send out information to be received and acknowldged by my team.

  ### 35. GoCo the one stop HR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about QuickBooks Workforce?**

Goco has been helpful in getting our small business going when we didn't have an HR department. The GoCo staff have all been helpful and honest in helping our team transistion to the online base system. The integration process has been smooth as well and as we grow our business we look forward to the extra features GoCo has to offer. It's a system that gets used everyday.

**What do you dislike about QuickBooks Workforce?**

GoCo's tracking hours to jobs is a bit conjested, However GoCo has made inprovments since we started and as we work with GoCo i'm sure we will get this finetuned and more user friendly. looking at one report of employee hours tracked by job needs to include the breakdown of regualar hours and overtime hours insted of a lump sum of hours worked. all in all we havent had many downsides that havent been addressed and fixed.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo is working on how to make adding jobs a smoother process and to wear we can download a report that shows hours work for those jobs add along with breaking the hours down to show regular and overtime hours once job is finished.

  ### 36. My GoCo Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about QuickBooks Workforce?**

GoCo has been great for our small business onboarding. We have successfully integrated benefits into GoCo which has been a big help. There are so many other additions to GoCo that can be purchased as well that I think are great.

**What do you dislike about QuickBooks Workforce?**

Like previous, because there are so many additions to GoCo that can be purchased, without purchasing some of them a few processes can be difficult. For example, we are trying to implement our performance evaluation process into GoCo, but it has come with its difficulties. I am thinking because you can purchase a performance evaluation add on, that would make the situation very easy.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo is solving the manual labor that came with having a small business, including the filing and onboarding paperwork. It also allows for seamless changes to be made in payroll sync instead of notifying the source directly.

**Official Response from Amy Smith:**

> Thanks for the thoughtful review! Even without our performance module, I'm sure we can help solve some pain around your performance management process. Feel free to send me an email (amy@goco.io), I'd love to chat and brainstorm with you! 

  ### 37. I am the HR Director and led implementation of this software to our small women owned company.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kael  R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about QuickBooks Workforce?**

Honestly the W4 which allows automatic documents to prompt depending on state etc has been wildly helpful to our greener finance team. The onboarding process has also improved significantly since using GoCo

**What do you dislike about QuickBooks Workforce?**

One thing I hope to see GoCo implement in the future is allowing the individual Org to create different folders in the employee documents.  This would help organize them and keep the medical and confidential separate from just their general information.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

We work with a lot of remote individuals and The on-boarding process has been more streamlined. Also have GoCo automatically prompt state documents is great!

  ### 38. GoCo staff is great and responsive. The set up was easy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jessica A. | Account Manger, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about QuickBooks Workforce?**

The app is easy to use and user friendly.

**What do you dislike about QuickBooks Workforce?**

Nothing so far but we will be on the lookout!

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Onboarding is now a breeze. I think it is great how we can give the responsibility to the new employee when onboarding. They are responsibile for filling out paper work and reading the employee manual etc.. It saves so much time for Admin.

  ### 39. HR for a small business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Delaina R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about QuickBooks Workforce?**

Flexibility. The ability to create processes and fields to fit your needs rather than out of the box standard. The ability to purchase in the just the areas needed rather that the full system.

**What do you dislike about QuickBooks Workforce?**

One thing I really dislike about GoCo is the visuals. I just wish it was visually more pleasing. The other thing I dislike is the implementation process. I just wish it was more hands on with a little more help.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Goco helped us get our HR data into one system rather than being tracked in multiple places from different files and documents.

  ### 40. Great platform for a small business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Becky F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about QuickBooks Workforce?**

Decently easy to use once you have the hang of it. I like how the platform incudes emojis and reminds me of anniversaries, birthdays, etc. I also like the emailed notifications.

**What do you dislike about QuickBooks Workforce?**

There is not a fast way to get an answer when you need one. When I fill out a request for help, I often receive articles sent back that are not relevant. Settings are also hard to navigate.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoGo helps us keep our Time Off all in one place. We have employees at many locations so to have that centralized is helpful. GoCo also helps with onboarding and offboarding.

  ### 41. Easy All in One System!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hilary C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about QuickBooks Workforce?**

I like that GoCo is a all in one system.  It is an easy, teachable platform that everyone can use. The customer service team are very quick to respond to email.

**What do you dislike about QuickBooks Workforce?**

I am interested in the time system and would like to start using it. I would like it to be a a little more efficient when creating employees scedules.
I would also like to be able to select user permission to upload documents.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Being able to add several employees schedules at once.

  ### 42. Check Out GoCo's Platform!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about QuickBooks Workforce?**

GoCo has helped us to organize our hiring and onboarding processes immensely. Having more than half our staff in the field each day it is a wonderful tool for communication and documentation acknowledgement as well. I use GoCo daily to update employee information and files. And the reports feature has saved me so much time!
I like the small company feel of GoCo! They are very hands on in customer support and work diligently to consistently make improvements when needed. My CSM team is amazing!!

**What do you dislike about QuickBooks Workforce?**

There are still some technical improvements needed but they are open to feedback on needed improvement, in fact they reach out regularly and ask for it.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Organization and the ability to track changes quickly

  ### 43. A Service-Oriented Benefits Support Comany

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about QuickBooks Workforce?**

The quality of the support we receive is very reassuring.   When problems arise, as they always do, the team is on top of it and resolves it with great communication along the way.
The platform is user-friendly and easy to use.

**What do you dislike about QuickBooks Workforce?**

Our plan is atypical and we need certain features that are out of the norm.  The development team seems willing to help but very busy so it takes some time to get some structural changes resolved.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

We want a single platform to manage benefits administration for over 50 separate employers using the same benefit plan.   GoCo adapted well to this request to build that single platform and has been very flexible in continuing to adapt as we find new ways to improve the experience administratively and for our end users.

  ### 44. GoCo - Our 1st Choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris H. | Finance Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2022

**What do you like best about QuickBooks Workforce?**

GoCo has been excellent at customizing a program for our seasonal company - we are a theater company that does the bulk of our hiring from Jan-April for our 3 month Shakespeare summer stock season.  Most of our employees work seasonally, many return year after year, and GoCo was the only company we researched that was willing to work with our unique schedule and hiring issues. Their customer service is excellent, the staff is friendly, and issues are resolved quickly.

**What do you dislike about QuickBooks Workforce?**

Sometimes there are technical glitches in the system, but they always seem to get worked out. Other than that, nothing to dislike.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

We are now using GoCo to track receipts, and they've worked with us to create a program that works for our company.  We are also now doing payroll thru GoCo. They are always adding new programs and offerings, which is great.

  ### 45. Great Support and Training

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christine B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about QuickBooks Workforce?**

I love the many different features available for add-on.  It can be custom tailored to your needs.

**What do you dislike about QuickBooks Workforce?**

The biggest drawback for me is paying for features for all employees when you only need it for some; however, the team has been great in working with me on that.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Digitizing files to make information easier to find, streamlining onboarding to save time setting up new employees.  Documentation of offboarding.  Assistance staying in compliance.

  ### 46. Newly Enrolled Using GoCo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alec M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about QuickBooks Workforce?**

I recently started at a new company that used GoCo for benefits enrollment and the process was very easy. I was able to click through and see my benefit options, start dates, policy coverage, and everything else I needed to make an educated choice on insurance options. When I had a question about our coverage, a customer support member replied within a couple of hours giving me the info that I needed.

**What do you dislike about QuickBooks Workforce?**

It wasn't initially clear to me that GoCo was just a passthrough for customer support requests. It makes sense to me now that we need to contact our insurance company directly for issues.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Organizing my benefits into a clear platform. Creating a centralized location for me to see my policy coverage and full benefits package.

  ### 47. GoCo listens and works to resolve issues.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2019

**What do you like best about QuickBooks Workforce?**

What I like best about GoCo is having an HRIS platform that is intergarted with our payroll system. This enables us to make changes in one place rather than making changes in multiple places. If there is a need for doing manual data transfers GoCo ensures that this is done timely. 
GoCo also audits the systems to ensure that data matches before payroll is processed to ensure that issues are addressed proactively instead of reactively. They also listen to their clients and encourage feedback.  They are also adding new functionality and features at least twice a year which is great.

**What do you dislike about QuickBooks Workforce?**

They have had some growing pains but made great strides to overcome and can't really think of anything I dislike about GoCo.

**Recommendations to others considering QuickBooks Workforce:**

Provide feedback in regard to integrations that you would like to see. They are always looking to improve. 

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo is adding workflows and intergations so that manual processes are being eliminated.

  ### 48. Great customer service and product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lyss S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about QuickBooks Workforce?**

Support is ALWAYS willing to listen to suggestions. GoCo is always adding new features and hosting webinars to showcase them.

**What do you dislike about QuickBooks Workforce?**

My support reps have changed more times that I can count in the past. Most recently I have gotten a rep that has been very communicative and helpful though!

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

Making the documents section easier to navigate. It started as one giant alphabetized folder. Now it has folders! Being able to organize non-magitized documents (uploaded docs) would be a game changer though!

**Official Response from Amy Smith:**

> Hey Lyss,

We hate changing your rep, too! So glad you've stuck around through our massive growth the past couple of years. Thanks for all the product suggestions, it's how we continue to evolve our product! 

  ### 49. GoCo has helped our benefit program continue to succeed!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about QuickBooks Workforce?**

Visually, GoCo is very appealing and the employees find it to be an easy-to-use platform. GoCo has gone above and beyond to meet our needs and has made themselves very reachable if we need help.

**What do you dislike about QuickBooks Workforce?**

It is difficult to manage multiple companies under one corporate group because of the limitations of reporting features. The reporting features need some work to make generating reports less time-consuming.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

GoCo has made it easier for us to onboard, maintain and terminate employees and their benefits. The enrollment data communication to the health insurance carrier has been a seamless transition from our previous benefits enrollment vendor. Open enrollment was much easier for employees to complete which helped us have a greater number of employees complete their enrollments on time.

  ### 50. Great customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about QuickBooks Workforce?**

GoCo is very user friendly. 
Great customer service when an issue arrises, they are very fast at responding and getting things corrected!!

**What do you dislike about QuickBooks Workforce?**

So far everything seems great.  I have had no issues using GoCo.

**What problems is QuickBooks Workforce solving and how is that benefiting you?**

They make having all of our insurances, onboarding, offboarding easy to access all in one place.  This makes it easy on me because I don't have to gather all of the enrollment forms and get it to each different company.  This saves me a ton of time and effort.


## QuickBooks Workforce Discussions
  - [Did you ever use GoCo as a repository for your documents?](https://www.g2.com/discussions/37884-did-you-ever-use-goco-as-a-repository-for-your-documents) - 2 comments, 1 upvote
  - [What makes GoCo different from other HR platforms?](https://www.g2.com/discussions/why-is-goco-the-best-option) - 2 comments, 1 upvote
  - [Does GoCo provide a free mobile app?](https://www.g2.com/discussions/mobile-app-2456de01-7cf4-4707-9e8d-6ed773573b3e) - 1 comment, 1 upvote
  - [What is the size range of companies who use GoCo?](https://www.g2.com/discussions/company-size-ee44a252-8645-4a0b-89e7-ba1f8ec786f9) - 1 comment, 1 upvote
  - [Which benefit carriers can you work with?](https://www.g2.com/discussions/benefits-a29b7fa2-dbf1-43cf-81c2-bd51bdd2b05c) - 1 comment, 1 upvote

- [View QuickBooks Workforce pricing details and edition comparison](https://www.g2.com/products/quickbooks-workforce/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A40%3A48+-0500&secure%5Bsession_id%5D=239ca504-124a-4724-a4ba-7fe7e8fdfacf&secure%5Btoken%5D=2e12f0e735f18dc66ce3abf3094bb2fce9cec0c2cbdbd408b5acf38e37a59f5c&format=llm_user)
## QuickBooks Workforce Integrations
  - [Connecteam](https://www.g2.com/products/connecteam/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Quadient Accounts Payable](https://www.g2.com/products/quadient-accounts-payable/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews)

## QuickBooks Workforce Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access
- Timesheet Management
- Payroll Management
- Performance Management
- Recruitment Management
- Compliance Management
- Deduction Management
- Training Management
- Employee Management
- Compensation Management
- HR Management
- Workflow Management
- Attendance Management
- Retirement Plan Management
- Provider Management
- Online Benefits Enrollment
- Employee Portal

**Basics**
- Interoperability
- Performance
- Process
- Survey

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Cycle Tracking
- Ongoing Performance Tracking
- Applicant Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Documentation - I-9 Compliance**
- Remote Verification
- E-Verify Case Management
- Fraud & Error Detection

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Data**
- Alerts and Notifications
- Reporting
- Dashboards & Reporting

**Goals**
- Goal Setting/Tracking
- Company Goals And OKRs

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization
- Mobility

**Generative AI**
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Logistics**
- Internal Communication
- User, Role and Access Management

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise
- Surveys & Feedback
- 360 Degree Feedback

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Additional Functionality**
- ACA Reporting
- Real-Time Reporting
- Vacation/Leave Tracking
- HIPAA Compliant
- Reminders
- Leave Tracking
- COBRA Administration
- AI Copilot
- Data Import/Export
- Reporting & Statistics
- Employee Database
- Time Off Requests
- Employee Benefits Administration
- Configurable Workflow
- Sick Leave Tracking
- Life Insurance Administration
- Health Insurance Administration
- Benefits Administration Outsourcing
- Disability Insurance Administration
- Attendance Tracking
- Applicant Tracking
- Customizable Reports
- FMLA Administration
- Document Storage
- Employee Onboarding
- HSA/FSA Administration
- Reporting/Analytics

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Data**
- Dashboards And Reports
- Historical Data
- Customizable Reports
- Real-Time Data

**Agentic AI - Offboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Agentic AI - Performance Management**
- Succession Planning
- Multi-step Planning
- Natural Language Interaction

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

**Additional Functionality**
- Employee Portal
- Performance Metrics
- Self Service Portal
- Customizable Templates
- Generative AI
- Employee Management
- Employee Profiles
- Reporting & Statistics
- AI Copilot
- Alerts/Notifications
- Weighted Performance Measures
- Third-Party Integrations
- Peer Appraisals
- Personalization and Recommendation
- Compensation Management
- Performance Appraisal
- Individual Development Plans
- Self Assessment
- Skills Assessment
- Performance Review Management
- Document Management
- Workflow Management
- Training Management
- Employee Database
- Approval Process Control
- AI Summarization
- Competency Management
- API
- Employee Recognition
- Onboarding
- Career Development
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development
- Workflow Automation

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