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Intuit Mailchimp Reviews & Product Details

Claude H.
CH
Experienced Associate - Consulting & Risk Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Intuit Mailchimp?

I like how Intuit Mailchimp now uses generative AI to create and optimize marketing campaigns. It can generate content, personalize my messages, and provide insights and recommendations based on my customer and financial data. It also understands my natural language prompts and can do tasks for me with ease. I also like how Intuit Mailchimp integrates with QuickBooks Online and other apps and tools that I use, such as CRM, analytics, and collaboration. This helps me sync my data, streamline my workflows, and measure my results Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

Occasional bugs and glitches: While rare, I've encountered a few minor bugs that needed to be resolved by support. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

Helping me reach our target audience: Mailchimp's targeting and segmentation features ensure our emails land in the right inboxes.

Saving me time and effort: Automation features streamline marketing tasks and free up my time for other important things.

Improving my email marketing results: I've seen a significant increase in email open rates, click-throughs, and conversions since switching to Mailchimp.

Streamlining business operations: The integration with QuickBooks has made it easier to manage our finances and track the impact of our marketing efforts. Review collected by and hosted on G2.com.

Response from Bri R of Intuit Mailchimp

Hi there, Claude. We appreciate your feedback. Thanks for sharing your review with us!

Intuit Mailchimp Overview

What is Intuit Mailchimp?

Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million businesses globally, Mailchimp provides tools specifically tailored to meet the needs of companies aiming to drive customer engagement, nurture leads, and foster long-term loyalty through email marketing. This platform is particularly beneficial for small to mid-sized businesses that require an effective means of communication with their customers. Mailchimp’s email marketing features empower users to build meaningful relationships while achieving measurable results. Whether launching a new product, sharing company updates, or delivering tailored messaging to specific segments of their audience, Mailchimp simplifies the process, allowing businesses to focus on their core activities. Key features of Mailchimp include customizable email campaigns that utilize beautiful, pre-designed templates alongside an intuitive drag-and-drop editor. This functionality enables users to craft professional emails that resonate with their brand’s voice. Additionally, advanced segmentation and personalization capabilities allow businesses to reach the right audience with targeted messages based on behavior, demographics, or purchase history. This level of personalization enhances engagement and improves the overall effectiveness of campaigns. Mailchimp also offers powerful analytics, providing users with detailed reports and insights to track open rates, click-throughs, and other campaign success metrics. This data-driven approach helps businesses refine their strategies and make informed decisions. Furthermore, seamless integrations with over 300 tools, including CRMs and eCommerce platforms, create a cohesive workflow that enhances operational efficiency. Time-saving automations enable users to set up automated email series, ensuring consistent engagement with new subscribers and re-engagement with existing customers through personalized follow-ups. Overall, Intuit Mailchimp - Email Marketing is designed for users who seek intuitive tools without the complexity often associated with larger marketing platforms. By focusing on personalization, data-driven insights, and seamless integration, Mailchimp helps businesses transform their email strategy into a powerful driver of growth, making it an essential tool for any organization looking to enhance its customer communication and engagement efforts.

Intuit Mailchimp Details
Product Website
Languages Supported
German, English, French, Italian, Portuguese, Spanish
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Product Description

Mailchimp is the #1 Email Marketing and Automations platform for growing businesses. More than 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue.

How do you position yourself against your competitors?

Intuit Mailchimp is purpose-built to empower businesses with the tools they need to connect with their audiences through impactful email marketing. While many platforms focus on performance metrics, Mailchimp goes further by analyzing the data from over half a billion emails we send daily to deliver personalized insights and actionable recommendations.

What truly sets Mailchimp apart is its ability to help businesses turn insights into action. By focusing on email marketing as the foundation of customer engagement, we enable users to drive revenue, build lasting relationships, and amplify their brand’s voice—all with a platform that grows alongside them.


Seller Details
Seller
Mailchimp
Company Website
Year Founded
2001
HQ Location
Atlanta, GA
Twitter
@MailChimp
253,035 Twitter followers
LinkedIn® Page
www.linkedin.com
1,795 employees on LinkedIn®
Description

Mailchimp is the #1 Email Marketing and Automations platform for growing businesses. More than 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue.


MG
Overview Provided by:

Recent Intuit Mailchimp Reviews

Michelle C.
MC
Michelle C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple and easy to use."
Ease of use - gives you options to create emails and organize your mailing list.
Wilko J. V.
WV
Wilko J. V.Small-Business (50 or fewer emp.)
5.0 out of 5
"Success with mail adds!"
It is easy to use and setup mail adds for my client base.
Irfan K.
IK
Irfan K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best for email marketing"
The best part is you dont have to be expert to use it. It actually saves me a lot of time.
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Intuit Mailchimp Media

Intuit Mailchimp Demo - Make the most out of your campaigns with advanced analytics and reporting tools
Monitor trends, track performance, and get actionable insights that help you create better campaigns and drive customer engagement.
Intuit Mailchimp Demo - Fuel your campaigns with precise audience segmentation
Let AI simplify your workflow by generating complex customer segments for highly personalized campaigns.
Intuit Mailchimp Demo - Streamline your omnichannel marketing
Build campaigns across multiple channels, and then manage them all from one convenient place.
Intuit Mailchimp Demo - Reach the right people with the right message at exactly the right time
Drive more repeat business, increase customer retention, and see up to 4x more orders by creating marketing automations with Customer Journey Builder.*
Intuit Mailchimp Demo - Reach customers on-the-go with SMS marketing
Unify your marketing under one roof by seamlessly integrating SMS into your email, automations, and social campaigns.
Intuit Mailchimp Demo - Deliver relevant content faster with the help of AI
Generate professionally written, on-brand marketing emails with the press of a button. You only need to review, edit, and send.
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Video Reviews

12,552 out of 12,553 Total Reviews for Intuit Mailchimp

4.3 out of 5
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12,552 out of 12,553 Total Reviews for Intuit Mailchimp
4.3 out of 5
12,552 out of 12,553 Total Reviews for Intuit Mailchimp
4.3 out of 5

Intuit Mailchimp Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Intuit MailchimpQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Tzippora M.
TM
Business Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Intuit Mailchimp?

nothing helpful, very terrible, dishonest,, fraud practices this may be due to thier recent new ownership with intuit. I will add they had a few glitches like locking me out and hanging up the phone and missing features in my account that were accidnteal "glitches" but they actually have full control of what they are doing and its fully intentional. Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

This is the complaint I have sumbitted to mailchimp compliance. Let see how they handle it. "I am contacting MailChimp regarding a serious issue with the onboarding process, where a Mailchimp employee, Kathleen, took control of my screen and submitted an SMS application without my permission. This behavior is illegal and unethical. I am questioning if Mailchimp employees are incentivized for SMS sign-ups or if this fraudulent activity goes higher up than that. I see the company was purchased recently by Intuit. There is complete lack of transparency on the website regarding token charges without providing the information to customer until after they signed up.

Considering a huge breach of trust I am concerned about other business information being used without authorization, such as unauthorized access to my social media accounts, potential data theft, being locked out of certain features so I can't protect myself, and more. I am demanding a complete termination of our business relationship and full refund within 1 day before filing with the Attorney General and the BBB. I will be keeping a copy of this correspondence for proof of this request." Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

now they have breached my trust, they are solving no problems Review collected by and hosted on G2.com.

AA
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Intuit Mailchimp?

It makes easy for us to email newsletters to our database. It also links easily with our Eventbrite, making it easy to grow our database! Our marketing Manager Manager can do some amazing emails with it and she is great with a lot of it's features! Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

I'm not as proficient with it and I don't know some of it's features. It would be great to get a tutorial from Mailchimp to maximise it's functionality. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

It allows us to communicate easily with our database. We can schedule newsletters in advance and provides great information how enaged people are with our content. It also links very easily and speaks with our Eventbrite account. When people register for our events on Eventbrite it goes straight to our database, this saves us having to do the transfers manually. Review collected by and hosted on G2.com.

Response from Austin of Intuit Mailchimp

Hi Ademola. Thank you for your review and feedback.

Open Discussions in Intuit Mailchimp
TH
Marketing Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Intuit Mailchimp?

For the price, the tools and automation are exactly what you need them to be, and social media scheduling is a nice additional feature. I am considering switching back from Constant Contact because the integration pushed data to HubSpot on whether contacts opened or clicked on marketing emails, while Constant Contact could not. Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

It can be beaten by some other ESPs offering similar features on price (not by a lot) but it still serves as a very competitive option. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

MailChimp can provide emails at scale, where many CRMs will overcharge you for a large audience potentially built up over years organically. The data that comes back to HubSpot is informative to our sales team and the rest of our staff helping them understand how marketing is working on the individual level. Review collected by and hosted on G2.com.

Response from Austin of Intuit Mailchimp

Hi Thomas. Thank you for your review and feedback.

Open Discussions in Intuit Mailchimp
Danielle R.
DR
Realtor
Real Estate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Intuit Mailchimp?

The first feature that I liked about MailChimp is its ability to create new advertising campaigns. This platform is incredible for creating new campaigns because it offers a different system where it is not so complicated to create a campaign. It offers a drag and drop system where you can create a campaign in just a few minutes, which allows the user to save time while keeping campaigns active in the company. Another feature that I liked about MailChimp is that this platform allows for high integration with most of the platforms that we use in the company. We have been able to integrate it with platforms such as Facebook, Instagram, Linkedin and X. This has helped us to send campaigns quickly to these social networks without having to do it manually, just by keeping the synchronization active. I also liked the complete way MailChimp offers its statistics section. This is one of the most important sections for me as it offers me statistics to know which region the clients come from, what type of personal profile each client has, which social networks they have accessed the campaign from and much more. MailChimp's statistics are really too complete to correctly understand the direction of each campaign, I love that. Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

When we started using MailChimp for the first time, I didn't like the free trial of this platform at all, as it offers a very low limit for the number of contacts you can enter during this trial period. In addition, you can't use most of MailChimp's default templates for your campaigns while you have the MailChimp trial plan. Another feature I didn't like about MailChimp is that it doesn't allow you to send scheduled notifications or reminders to clients who receive the campaign via email. I have to send these reminders manually and sometimes this can be a bit annoying. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

I must acknowledge the excellent results that MailChimp has provided since ir arrived at our company. Our company needed a system capable of keeping us active in online campaigns and also in promotions and general marketing, so we decided to add MailChimp to our software stack, and we do not regret it. This platform has allowed us to generate forms for our website and receive new forms from our clients from our comapny website, so we can contact them directly. In addition, this platform has allowed us to design quality campaigns, with the use of perfectly designed templates, this has allowed us to increase the flow of clients and potential clients received by each campaign. It is important to highlight that MailChimp has allowed us to exponentially improve the presence of advertising on our social networks, filling all our social networks with very attractive campaigns for all those who access them. We are satisfied with the results and the marketing provided by MailChimp. Review collected by and hosted on G2.com.

Response from Austin of Intuit Mailchimp

Hi Danielle. Thank you for sharing your review and feedback with us.

AF
Director of Multimedia Technology
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Intuit Mailchimp?

Mailchimp provides a powerful set of features with their email platform that works seemlessly with their other online marketing products such as websites. Fairly easy to use with great support via email. Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

Mailchimp is geared towards their own set or suite of marketing tools. I don't think there's a way to integrate automations with a website unless you're utilizing one built on their platform. Also, list management is a little cumbersome and confusing to wrap your head around initially; I suspect it was done that way to inflate the number of subscribers they get to charge you for. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

We have a large contact list and need a robust email platform that we don't have to worry about. Yes, every now and then there are issues...such as link tracking or tag/segment targeting for a campaign, but compared to other platforms, this provides a fairly robust set of options for us. Review collected by and hosted on G2.com.

Response from Austin of Intuit Mailchimp

Hey Adam. Thanks for sharing your feedback and review with us.

Verified User in Media Production
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Intuit Mailchimp?

- Easy to navigate user-interface. All features can be found on the left side of the dashboard so it's easier for us to locate where the contacts are, the email campaigns, the list, tags, automation, etc.

- They offer a free plan which is very helpful for us who are just starting to build our list.

- We can easily segment our contacts because of the list and tags feature and this is helpful if we decide to send emails to a certain group of contacts.

- They offer free templates for your email campaigns. But you can also create your own email campaign template and implement your company branding. You can even schedule your email campaign and send it to selected contacts.

- If you need help, they have customer support available anytime and they also have a knowledge base where you can read or watch tutorials.

- We integrate Mailchimp into our website. We installed a WordPress MailChimp plugin for free, added the API key, selected the tag, and form, and then that's it. All subscribers will automatically added to the list in MailChimp with the tags. Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

If you are on a free plan, you won't be able to use their automation feature which they should at least offer one automation so we can check how their automation works. Though, you can try this feature in their 14 days free trial, after that, you have to upgrade your plan if you want to use the automation feature.

Limited email campaign design features. It might have the drag and drop feature but you cannot add background images for sections, no mobile version to edit - so if you want your image to not look big on the mobile version, you have to add the image via code (CSS). Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

Intuit Mailchimp help us in email campaign management, getting leads from our website since we have easily integrated MailChimp to WordPress for free, we can personalize our emails and add our branding such as colors, text, and logo - and even our social media links, we can access email campaign reports and see how our email campaign's performance, and we can send targeted emails to specific contacts since we already have segmented them through the tags. Review collected by and hosted on G2.com.

Response from Austin of Intuit Mailchimp

Hi there! Thanks so much for your review. We appreciate your feedback.

Juan Pablo d.
JD
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
(Original )Information
What do you like best about Intuit Mailchimp?

It's a very powerfull tool for managing your customers database and create direct marketing campaigns Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

If you want to leave the platform, the information that you can download from your contacts is not complete. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

I have a largae ampunt of potential custumers and I can easily creat follow up messages in diferrent stages of the customer journey that are sent automatically. Review collected by and hosted on G2.com.

Response from Austin of Intuit Mailchimp

Hi Juan. Thank you for your review and feedback.

Angeline S.
AS
Social Media Specialist and Web Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Intuit Mailchimp?

I like how easy to understand the user interface is. It's pretty easy to figure out even if you haven't used it before. It makes sending email blasts quick and easy. You can use templates or create your own. Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

I can't think of a lot. It would be nice to have more design options. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

It makes sending email blasts quick and simple. We can create stylish and informative advertisements to send to all our customers. We can even separate customers into groups to send targeted emails. Review collected by and hosted on G2.com.

Response from Austin of Intuit Mailchimp

Hi Angeline. Thank you for sharing your review with us!

Open Discussions in Intuit Mailchimp
Irfan K.
IK
Financial Professional
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Intuit Mailchimp?

The best part is you dont have to be expert to use it. It actually saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

There is no comparison for the features but I believe flexible pricing should be there. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

Email Marketing is so easy with mailchrimp. Review collected by and hosted on G2.com.

Response from Austin of Intuit Mailchimp

Hi Irfan. Thank you for sharing your review with us!

Wilko J. V.
WV
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Intuit Mailchimp?

It is easy to use and setup mail adds for my client base. Review collected by and hosted on G2.com.

What do you dislike about Intuit Mailchimp?

The amount of mails send per month on any of the paid bundels. Review collected by and hosted on G2.com.

What problems is Intuit Mailchimp solving and how is that benefiting you?

I can send one mail to hundreds of mailboxes with out any hassel. Review collected by and hosted on G2.com.