I like how Intuit Mailchimp now uses generative AI to create and optimize marketing campaigns. It can generate content, personalize my messages, and provide insights and recommendations based on my customer and financial data. It also understands my natural language prompts and can do tasks for me with ease. I also like how Intuit Mailchimp integrates with QuickBooks Online and other apps and tools that I use, such as CRM, analytics, and collaboration. This helps me sync my data, streamline my workflows, and measure my results Review collected by and hosted on G2.com.
Occasional bugs and glitches: While rare, I've encountered a few minor bugs that needed to be resolved by support. Review collected by and hosted on G2.com.
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12,552 out of 12,553 Total Reviews for Intuit Mailchimp
Overall Review Sentiment for Intuit Mailchimp
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nothing helpful, very terrible, dishonest,, fraud practices this may be due to thier recent new ownership with intuit. I will add they had a few glitches like locking me out and hanging up the phone and missing features in my account that were accidnteal "glitches" but they actually have full control of what they are doing and its fully intentional. Review collected by and hosted on G2.com.
This is the complaint I have sumbitted to mailchimp compliance. Let see how they handle it. "I am contacting MailChimp regarding a serious issue with the onboarding process, where a Mailchimp employee, Kathleen, took control of my screen and submitted an SMS application without my permission. This behavior is illegal and unethical. I am questioning if Mailchimp employees are incentivized for SMS sign-ups or if this fraudulent activity goes higher up than that. I see the company was purchased recently by Intuit. There is complete lack of transparency on the website regarding token charges without providing the information to customer until after they signed up.
Considering a huge breach of trust I am concerned about other business information being used without authorization, such as unauthorized access to my social media accounts, potential data theft, being locked out of certain features so I can't protect myself, and more. I am demanding a complete termination of our business relationship and full refund within 1 day before filing with the Attorney General and the BBB. I will be keeping a copy of this correspondence for proof of this request." Review collected by and hosted on G2.com.
It makes easy for us to email newsletters to our database. It also links easily with our Eventbrite, making it easy to grow our database! Our marketing Manager Manager can do some amazing emails with it and she is great with a lot of it's features! Review collected by and hosted on G2.com.
I'm not as proficient with it and I don't know some of it's features. It would be great to get a tutorial from Mailchimp to maximise it's functionality. Review collected by and hosted on G2.com.
For the price, the tools and automation are exactly what you need them to be, and social media scheduling is a nice additional feature. I am considering switching back from Constant Contact because the integration pushed data to HubSpot on whether contacts opened or clicked on marketing emails, while Constant Contact could not. Review collected by and hosted on G2.com.
It can be beaten by some other ESPs offering similar features on price (not by a lot) but it still serves as a very competitive option. Review collected by and hosted on G2.com.
The first feature that I liked about MailChimp is its ability to create new advertising campaigns. This platform is incredible for creating new campaigns because it offers a different system where it is not so complicated to create a campaign. It offers a drag and drop system where you can create a campaign in just a few minutes, which allows the user to save time while keeping campaigns active in the company. Another feature that I liked about MailChimp is that this platform allows for high integration with most of the platforms that we use in the company. We have been able to integrate it with platforms such as Facebook, Instagram, Linkedin and X. This has helped us to send campaigns quickly to these social networks without having to do it manually, just by keeping the synchronization active. I also liked the complete way MailChimp offers its statistics section. This is one of the most important sections for me as it offers me statistics to know which region the clients come from, what type of personal profile each client has, which social networks they have accessed the campaign from and much more. MailChimp's statistics are really too complete to correctly understand the direction of each campaign, I love that. Review collected by and hosted on G2.com.
When we started using MailChimp for the first time, I didn't like the free trial of this platform at all, as it offers a very low limit for the number of contacts you can enter during this trial period. In addition, you can't use most of MailChimp's default templates for your campaigns while you have the MailChimp trial plan. Another feature I didn't like about MailChimp is that it doesn't allow you to send scheduled notifications or reminders to clients who receive the campaign via email. I have to send these reminders manually and sometimes this can be a bit annoying. Review collected by and hosted on G2.com.
Mailchimp provides a powerful set of features with their email platform that works seemlessly with their other online marketing products such as websites. Fairly easy to use with great support via email. Review collected by and hosted on G2.com.
Mailchimp is geared towards their own set or suite of marketing tools. I don't think there's a way to integrate automations with a website unless you're utilizing one built on their platform. Also, list management is a little cumbersome and confusing to wrap your head around initially; I suspect it was done that way to inflate the number of subscribers they get to charge you for. Review collected by and hosted on G2.com.
- Easy to navigate user-interface. All features can be found on the left side of the dashboard so it's easier for us to locate where the contacts are, the email campaigns, the list, tags, automation, etc.
- They offer a free plan which is very helpful for us who are just starting to build our list.
- We can easily segment our contacts because of the list and tags feature and this is helpful if we decide to send emails to a certain group of contacts.
- They offer free templates for your email campaigns. But you can also create your own email campaign template and implement your company branding. You can even schedule your email campaign and send it to selected contacts.
- If you need help, they have customer support available anytime and they also have a knowledge base where you can read or watch tutorials.
- We integrate Mailchimp into our website. We installed a WordPress MailChimp plugin for free, added the API key, selected the tag, and form, and then that's it. All subscribers will automatically added to the list in MailChimp with the tags. Review collected by and hosted on G2.com.
If you are on a free plan, you won't be able to use their automation feature which they should at least offer one automation so we can check how their automation works. Though, you can try this feature in their 14 days free trial, after that, you have to upgrade your plan if you want to use the automation feature.
Limited email campaign design features. It might have the drag and drop feature but you cannot add background images for sections, no mobile version to edit - so if you want your image to not look big on the mobile version, you have to add the image via code (CSS). Review collected by and hosted on G2.com.
It's a very powerfull tool for managing your customers database and create direct marketing campaigns Review collected by and hosted on G2.com.
If you want to leave the platform, the information that you can download from your contacts is not complete. Review collected by and hosted on G2.com.
I like how easy to understand the user interface is. It's pretty easy to figure out even if you haven't used it before. It makes sending email blasts quick and easy. You can use templates or create your own. Review collected by and hosted on G2.com.
I can't think of a lot. It would be nice to have more design options. Review collected by and hosted on G2.com.
The best part is you dont have to be expert to use it. It actually saves me a lot of time. Review collected by and hosted on G2.com.
There is no comparison for the features but I believe flexible pricing should be there. Review collected by and hosted on G2.com.