---
title: Introhive Reviews
meta_title: 'Introhive Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 86 reviews by the users' company size, role or industry to
  find out how Introhive works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 86
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Introhive Reviews
**Vendor:** Introhive  
**Category:** [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 86
## About Introhive
Introhive is a leading Relationship Intelligence platform that empowers firms to break down data silos and gain actionable insights from their relationships to fuel collaboration and growth. With Introhive’s Relationship Intelligence, firms can identify key relationships within the firm, measure the strength of client and prospect relationships, foster cross-firm collaboration, uncover risks or opportunities by understanding the health of relationships over time, and leverage these insights for business development and client retention efforts. Trusted by industry-leading brands, Introhive’s supports over 250,000 users in 90+ countries.



## Introhive Pros & Cons
**What users like:**

- Users highlight the **highly responsive customer support** of Introhive, enhancing productivity and teamwork in the company. (3 reviews)
- Users value the **excellent analytics** features of Introhive, enhancing client understanding and team collaboration. (1 reviews)
- Users find Introhive to be **easy to use** , enhancing their customer success and partnership experience effortlessly. (1 reviews)
- Users appreciate the **easy integrations** of Introhive, enhancing workflow efficiency and boosting company productivity. (1 reviews)
- Users find that Introhive enhances **efficiency** through smooth tool integration and robust reporting features. (1 reviews)
- Features (1 reviews)
- Integrations (1 reviews)
- Users value the **lead generation capabilities** of Introhive, significantly enhancing their professional networking and career growth. (1 reviews)
- Reporting (1 reviews)
- Users appreciate the **sales alignment** benefits of Introhive, enhancing their ability to cultivate new business relationships. (1 reviews)

**What users dislike:**

- Users find the product initially **confusing to use** , but it becomes smoother after the learning curve. (1 reviews)
- Users find the **difficult learning curve** of Introhive challenging initially, but it becomes smoother with practice. (1 reviews)
- Users find the service **very expensive** , which raises concerns regarding its overall value and affordability. (1 reviews)
- Users find the **learning curve confusing** initially, but it becomes smoother once they grasp the system. (1 reviews)

## Introhive Reviews
  ### 1. Introhive is a game-changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Introhive?**

It automates the basic functions of CRM, so that our active users can spend their time on more high-level activities. And for our non-active users, we are still harvesting their data, even when they don't log in or use the system. Casey and Michael are awesome to work with, too.

**What do you dislike about Introhive?**

Nothing so far -- it has been very user-friendly.

**What problems is Introhive solving and how is that benefiting you?**

Introhive is getting our partners' contacts into CRM, which largely wouldn't get added without CRM. It's giving them better intelligence about their clients and prospects and making relationship management more efficient and meaningful.

**Official Response from Elizabeth Hammersley:**

> Thank you for the review! We're so glad to hear Introhive is adding such value and changing the game for you and your team. And thank you for the shout out about Casey and Michael - we would agree, they're pretty awesome to work with!

  ### 2. Driven to build stronger relationships

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2021

**What do you like best about Introhive?**

Customer support was top-notch! Everyone was hands-on to ensure we were ready to hit the ground running. They even co-presented with our team several times to ensure our team were prepared to use the platform. A+ customer service and attention to detail. Searching and client detail is easy. This platform has improved how we act with client engagements.

**What do you dislike about Introhive?**

This isn't a deal-breaker because nothing is 100% accurate... the only issue we have seen is the accuracy of client news. If your client has a widely used/common name, you will see many unrelated news articles.

**Recommendations to others considering Introhive:**

Integration with Salesforce is a must. Added cost but worth it.

**What problems is Introhive solving and how is that benefiting you?**

This isn't a deal-breaker because nothing is 100% accurate... the only issue we have seen is the accuracy of client news. If your client has a widely used/common name, you will see many unrelated news articles.

  ### 3. Set and forget relationship management and data capture

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2020

**What do you like best about Introhive?**

I trust that Introhive Cleanse will fill CRM data gaps and keep our contacts' details current. Introhive is the first place I search when validating information. It is my source of truth for contacts because I can see dynamic interaction data. This removes the need to interrupt fee-earners to confirm contact details.

**What do you dislike about Introhive?**

Machines don't always get it right and the Introhive bots are no exception. I manage a complex group of local and international client contacts with the bulk of our VIPs employed at or below middle management level. This posed some problems for Introhive in suggesting the most relevant contacts for my fee-earners to sync to CRM. Resolution of this issue was achieved with the help of Introhive, but it did take some time and effort on my part.

**What problems is Introhive solving and how is that benefiting you?**

My biggest challenge prior to engaging Introhive was static data that could not be easily shared. We now have complete transparency of client/staff relationship with up to date, dynamic information. This has given us the 360 degree client view and is contributing to our internal knowledge sharing culture. 

In terms of firm rollout, the integration between our CRM (OnePlace) and Introhive has boosted acceptance of the system. The majority of staff had never engaged with a CRM or client data software and most approached CRM training with trepidation and suspicion that the system would not be useful or be the authority on firm client data. I was pleasantly surprised that the usual suspects found the integrity of CRM data impressive and had no problem accepting it as an important addition to the client management toolbox.

  ### 4. AMAZING Support from Introhive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Introhive?**

The Implementation team - Nigel - was beyond amazing.  The endless hours spent with our teams and the support provided upon launch was beyond expectations

**What do you dislike about Introhive?**

I can't say there was anything that I disliked

**What problems is Introhive solving and how is that benefiting you?**

We are working through the analytics side of it now.  We have quite a bit done and just working through enhancements.

**Official Response from Elizabeth Hammersley:**

> Thank you for the review! We're happy to hear implementation went so well and you felt supported. 

  ### 5. Introhive is a great way to get your contacts into your sytsem.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** January 06, 2022

**What do you like best about Introhive?**

Introhive automatically puts my contacts in the system for me.

**What do you dislike about Introhive?**

Nothing is missing from this product and I can't think of any improvements.

**What problems is Introhive solving and how is that benefiting you?**

I'm solving my organizational issues with Introhive.

  ### 6. CRM Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2021

**What do you like best about Introhive?**

Introhive is a great tool that allows professionals, especially in B2B, to see who knows whom in an easily digestible way that requires little to no effort on their part. Introhive has saved my lean team from the manual process of populating and maintaining mailing lists in our CRM. It has also allowed us for greater insight into our contacts and process around succession planning.

**What do you dislike about Introhive?**

I would like Introhive to have a better integration with HubSpot.

**What problems is Introhive solving and how is that benefiting you?**

We were unsuccessful in launching a true CRM that required our employees to manually enter data into SF. Now, the contact information and activities are automatically synced.

  ### 7. IntroHive is Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe T. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2021

**What do you like best about Introhive?**

New contacts are automatically added into our CRM without our attorneys having to do anything!

**What do you dislike about Introhive?**

It isn't able to read our attorneys minds and automatically categorize the contacts in the CRM.

**What problems is Introhive solving and how is that benefiting you?**

We were looking for a way to keep our CRM up to date with new contacts and make changes as changes occurred with our CRM contacts.  IntroHive has been able to do this for us.

  ### 8. Instant ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allison L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2020

**What do you like best about Introhive?**

The onboarding team and process has been a relief to work with. The project plan was clearly outlined, our team has been extremely helpful and we were up and running in a few weeks. Before we were able to even roll out the product firm-wide, the pilot group found instant ROI by identifying relationships within our firm for an inbound website lead that would have otherwise been a cold lead. The platform is easy to navigate and our associates are able to see Introhive's value, directly in their inbox, on day 1. We have eliminated the need for any extra steps required of our professionals.

**What do you dislike about Introhive?**

I haven't found any yet! There have been a few instances where a company name gets mixed up, but that can be easily fixed.

**What problems is Introhive solving and how is that benefiting you?**

We have tried to roll out Salesforce for a few years, but don't have the infastructure to manage the platform in a way that would be meaningful. Introhive allows us to plug data into Salesforce and map relationships, leads, opportunities and connect to our email marketing platform that doesn't require additional staff to manage the system. Our professionals can have real-time information delivered to their inbox each day to better prepare them for client and prospect communications.

  ### 9. A critical tool for success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emile V. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Introhive?**

Relationship insight at my finger tips on every page

**What do you dislike about Introhive?**

Nothing, this does exactly what I wanted it.

**What problems is Introhive solving and how is that benefiting you?**

Who last enagaged with who? Who knows who? Whats happening on engagement with out saving to SFDC

  ### 10. Great Business Development Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mary W. | Business Application Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2020

**What do you like best about Introhive?**

Users find it very easy to use. They can interact via email and don't have to go into our CRM system if they don't want to. We have one user who was not included in our initial introductory training. He discovered the iFrame in Dynamics and started using it. He was able to figure out the iFrame interface without training. Most people don't love change. It's hard! The benefit of Introhive is that there really isn't any new software to learn. Users can click on links in the digest emails, view their contacts and activities, and click a button if they want to sync those to Dynamics. If users want to view the Introhive portal, the layout is intuitive enough that it's easy to figure out. They can also adjust their digest settings themselves. The relationship scoring is another big advantage. Being able to know which of our employees knows specific contacts can help us strengthen those relationships and win more work.

Introhvie Support has also been very helpful. Anytime we've need assistance or have a question our Customer Success Manager is right there. The technical support team was extremely responsive when we needed assistance settings things up.

**What do you dislike about Introhive?**

When syncing a contact the company that is created in CRM does not include an address. It would be nice if this was included to maintain the integrity of our company records. So far this is the only negative I've discovered.

**Recommendations to others considering Introhive:**

Ask for a demo and you'll see how easy it is to use!

**What problems is Introhive solving and how is that benefiting you?**

Although we just started using Introhive we're hoping that our activity tracking and contact syncing with Dynamics will increase as people start using it. We've had a problem with data integrity in Dynamics because no one wants to spend hours inputing contact data into the system. With Introhive they won't have to put forth much effort to get the info in there. Another huge problem we've always had is knowing "who knows who." We've had colleagues call companies only to find out they had already talked to someone at our firm. From what we've already seen Introhive can solve that problem for us. Introhive also makes it easy to collaborate with each other regarding contacts and companies to develop the best strategy when meeting with them.

  ### 11. Introhive - the fuel for our CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neil C. | Head of Business Development & Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2020

**What do you like best about Introhive?**

Working in a law firm, our people are naturally reluctant to log information in our CRM.  Introhive has revolutionised our approach through the way in automatically harvests information into our CRM and presents it in a very useable and useful way.

**What do you dislike about Introhive?**

It is a great product, it is constantly being refined / improved - there is nothing I dislike.  They make functionality better, in a way that I didn't really think about before the changes were made.

**Recommendations to others considering Introhive:**

Consider what your CRM is not doing in the way you wish, and assess the features of Introhive and how they might resolve any shortcoming in the data you hold in your CRM.

**What problems is Introhive solving and how is that benefiting you?**

CRM is there to capture the detail on relationships that exist, so we can review client and prospect accounts holistically, to ensure our touch points and net relationship is strong.  Also that we can easily spot any gaps in our offerings that we are not talking to the client about, by virtue of the fact the relevant specialists are shown (through Introhive) to have no relationship with the client.  Put simply, this is the main goal of CRM for us, but without Introhive the richness of the data would be too poor to make valid judgements, with Intohive we know we are considering the full picture, so we can confidently act upon it.

The features within Introhive also serve to drive the right behaviours in our people to progress relationships and share detail on specifics and developments with colleagues.

  ### 12. A marketing technology tool that does more than deliver on its promises

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2020

**What do you like best about Introhive?**

Full access to the API, a great UI, and terrific client success support.

**What do you dislike about Introhive?**

Relationship strength algorithm is not customizable.

**Recommendations to others considering Introhive:**

The system is incredibly powerful and the data it generates can have many applications outside of pure relationship information.

**What problems is Introhive solving and how is that benefiting you?**

Greatly improving our abilities to generate bespoke contact lists and relationship data, particularly with respect to contacts at smaller, privately held companies.

  ### 13. Introhive enables us to Invest in Relationships to Make a Difference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monika Z. | Database Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2020

**What do you like best about Introhive?**

Introhive implementation and CRM integration was a breeze.
Our Customer Success Manager and the support team are absolutely the best! They are very responsive and our manager is super proactive and reaches out to us frequently to make sure everything is working as intended. You can tell he truly wants us to succeed and get the most out of this fantastic tool.
The effortless contact sync with CRM, the automated pre-meeting prep reports and on-demand company (client/prospect) digests are my favorite features.

**What do you dislike about Introhive?**

So far we really like everything Introhive :)

**What problems is Introhive solving and how is that benefiting you?**

Introhive is saving us an enormous amount of time on manual data entry and research. We can easily mass sync contacts with our CRM and append the relationship score and top connection info to any report in our CRM. The ROI and user adoption reports help us monitor our user engagement and showcase to our leaders the time and money saved on data entry and research.

  ### 14. Introhive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2020

**What do you like best about Introhive?**

Introhive's ability to provide insight regarding prospects, send follow up reminders and make the syncing of contacts and other activities simple.

**What do you dislike about Introhive?**

While the ability to request digests on demand is helpful.  Having the ability to allow users to set when they would like to receive the pre-meeting digest would be nice.

**Recommendations to others considering Introhive:**

Have a clear SOW, request a sandbox environment for testing, start with at small pilot group to gain help promote the benefits of the tool.

**What problems is Introhive solving and how is that benefiting you?**

Save staff time around meeting prep and documentation of those meetings.  We are starting to see more data and saved time.

  ### 15. Introhive helped us sell our CRM platform 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aurelija P. | CRM Manager, Legal Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2019

**What do you like best about Introhive?**

Introhive relationship iFrame in CRM is our key selling point when promoting CRM to our users. 
Introhive digests are also perceived very well, especially by on-boarding lawyers who want to know more about clients, engagement and relationships we hold with them.
We capture meetings retrospectively through Introhive and it's great that lawyers just need to ensure their meeting is in their calendar, but we want to record future meetings/activities as well, which Introhive may not be able to manage well at the moment, due to last minute meeting cancellations. 

**What do you dislike about Introhive?**

Keeping contact information updated in Introhive and CRM is quite challenging because Introhive mainly relies on email interaction between a user and a contact. If the user hasn't sent an email to a contact but knows that the contact moved on and provides the new email address we cannot just update Introhive which would then reflect in CRM (due to one way sync process). Introhive requires an email exchange to create/add a new domain in the hive. So in a way we are stuck until a user interacts with that contact again. Alternative is adding a contact as a new contact to an Outlook address book but again Introhive doesn't pick up on the change well and sometimes misses the new contact completely.
It requires a lot of effort to keep data consistent in both systems, which should be addressed by the Introhive developers before we end up with lots of out of date or duplicate contacts. 

**Recommendations to others considering Introhive:**

Make sure you assess the system properly, understand the process behind it, and have a dedicated resource to manage contact updates. 

**What problems is Introhive solving and how is that benefiting you?**

Introhive was introduced to our users ahead of a CRM platform launch. It helped us collect all the hidden contacts in address books and spreadsheets and easily sync them to our CRM. 
Our users love the idea that they don't need to add contacts manually, however, there's is some requirement of them to fill in missing fields, i.e. job title or address that Introhive doesn't pick up well. 

When launching the CRM our key selling point was the Introhive relationship iFrame which is always up to date and displays latest interaction, number of emails and meetings. Our lawyers really like that feature. 


  ### 16. Automated Relationship Intelligence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2020

**What do you like best about Introhive?**

Introhive allows us to evaluate the best connection paths to companies by passively scoring relationship strengths. This product is an integral part of our contact intelligence stack, supplementing our CRM with contacts we don't already have under active management. The different types of email digests (contact sync, pre/post-meeting and weekly updates)  have immense potential to automate contact collection and provide just-in-time knowledge.

**What do you dislike about Introhive?**

Parsing contact information from an email signature is a difficult problem, but one we've seen Introhive take steps to improve.

**What problems is Introhive solving and how is that benefiting you?**

Introhive helps us solve the issue of finding out who specifically internally and externally is the best connection point for a new meeting or pitch. In addition, this product allows the centralized CRM team find contact information for people that do not have publicly accessible profiles.

  ### 17. Great app for relationship management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about Introhive?**

Visual Content and the ability to manage

**What do you dislike about Introhive?**

Potential GDPR issue. it could be an issue for a law firm

**What problems is Introhive solving and how is that benefiting you?**

Visibility of Relationships and the ability to manage

  ### 18. Introhive Increasing Engagement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah L. | CRM System Specialist, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2019

**What do you like best about Introhive?**

We have a variety of users in different role types using Introhive, but across job descriptions, the thing they like best are the Pre-Meeting Prep emails. It provides them useful information as well as just being a good reminder to appropriately prepare for meetings throughout the day. 

**What do you dislike about Introhive?**

Not being able to sync other required fields via the digest sync that users would otherwise have to provide if creating a Contact or Account in CRM itself. 

**Recommendations to others considering Introhive:**

Depending on the size of the organization, be sure to pick users from each group and each technical skill level that will be using the tool during testing. This helped us with more discovering issues as well as getting buy-in when the main roll-out happened. 

**What problems is Introhive solving and how is that benefiting you?**

One problem we are solving for is getting users who have typically resisted using CRM to both add their information as well as getting them access to the information in there. Another is providing visibility across LLCs and departments into the relationships; before Introhive, it was much more difficult to see if someone in another LBMC company had a relationship with a prospect or client. 

  ### 19. Brief review of Introhive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Introhive?**

Relationship strength discovery is very valuable when you have some individuals claiming to have a strong relationship with another individual or organization, and the product is able to either validate or contest the claim through facts.

**What do you dislike about Introhive?**

Lawyers really need the ability to have contacts they've tagged in SF in their mail system.  They used to have a sync product (albeit it had some challenges) but they appear to have chosen to discontinue it.  I understand sync a complicated game and other companies do it well, but we preferred the actual context of how Introhive executed the task.

**Recommendations to others considering Introhive:**

Half of our users (legal assistants) only require read only access to the data, and we don't want their relationship information harvested, but there's no easy way to administer this or to have a lighter license for this purpose.  Essentially assistants just want to manage lawyer information on their behalf without actually obtaining the lawyers credentials.

**What problems is Introhive solving and how is that benefiting you?**

Understanding who has stronger relationships with prospective clients.  In the past, we've had to manually maintain "who knows who" while Introhive does this almost all on it's own making most of the data more accurate.

  ### 20. Process automation is the key...!

**Rating:** 4.5/5.0 stars

**Reviewed by:** James H. | Head of IT (Associate), Legal Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2019

**What do you like best about Introhive?**

Automated CRM contact management, takes the pain away from manual data entry!

**What do you dislike about Introhive?**

Lack of IE support although this is across the board, not just with Introhive.

**Recommendations to others considering Introhive:**

If time is precious but you still need to have quality, clean contact data in your CRM system I would seriously recommend Introhive.

**What problems is Introhive solving and how is that benefiting you?**

As a Law Firm (and I'm sure in any other industry) time is money. Introhive allows our fee earners to both keep their contacts up to date in our CRM system while reducing the amount of time and effort required to do this. We are saving, on average 3-4 hours a week of what would otherwise be lost chargeable time per fee earner.

  ### 21. Introhive has been helpful in uncovering relationships that help promote collaboration at our compan

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neven B. | Manager, CRM - Canada, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2019

**What do you like best about Introhive?**

The relationship data has been helpful with referrals and strategically picking the right sales person to collaborate with in order to have the best chance of winning business.  This feature has helped increase user adoption of CRM as it increase value to our solution.

**What do you dislike about Introhive?**

I wish that we had some control on the relationship strength algorithm.  It currently gives a user a higher relationship score if they have a contact in their Outlook address book and all contact fields populated.  I can purchase a database online and add it to my address book and it will show I have a stronger relationship than what I really do in real life.  I'd like to have control to pick and choose what data affects the relationship score at our company and also adjust the weight of what gives a higher score.

**Recommendations to others considering Introhive:**

Introhive helps you understand who knows who at companies you may be pursuing for new business.  Although data may not be perfect, it is very useful to help you uncover relationships that can help you with that warm introduction you needed to get past the gatekeeper.

**What problems is Introhive solving and how is that benefiting you?**

We are solving the issue of uncovering relationships nation wide.  What we realized that our sales team were collaborating with colleagues from different cities that would not have connected if not for Introhive.  These connections have resulted in business.

  ### 22. This is a small application as far as learning but it provides invaluable information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 30, 2020

**What do you like best about Introhive?**

The application is compact. You do not have to wonder around the application to find the information you want and almost everything is self explainatory.

**What do you dislike about Introhive?**

I would like more export functions and/or reports. We have submitted several suggestions for more features which have been added to the road map for Introhive. Introhive is very receptive to hearing about new ideas. 

**Recommendations to others considering Introhive:**

Make sure you have a solid pilot and roll-out plan. 

**What problems is Introhive solving and how is that benefiting you?**

The benefits are having a view of the strength and nature of our key client relationships, including a comprehensive view of "who knows who" and our interactions with them.

  ### 23. Insightful to see connected organizational contacts

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2019

**What do you like best about Introhive?**

I like how it is able to scrub all our contacts in pull in company info and show us our relationships between them. An upside to it is that it has the potential to push valuable contact data into a call to action within our own backyard.

**What do you dislike about Introhive?**

The dislike is that the portal seems to be a bit underwhelming at first. Feel like the look and feel can be improved to be a bit more streamlined with minimal clicks and drives action.

**What problems is Introhive solving and how is that benefiting you?**

Some problems I see is that it relies a lot on the business development but our company is a bit top heavy with the users not having time to really develop the business application. The benefit is that is shows what valuable information we have but how to use it is always the problem. 

  ### 24. Two year relationship

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about Introhive?**

Have worked with Introhive for a couple of years now, integrated with our CRM system, and their ongoing support is superb.  Always there when needed or a development idea comes to mind.  The actual product is great and extremely powerful if you take the whole package, enabling insightful relationship reports.

**What do you dislike about Introhive?**

Their reporting analytics tool could be a bit more user friendly.

**What problems is Introhive solving and how is that benefiting you?**

From day one Introhive have worked with us to ensure we understand what information is pulling from where.  They have enabled us to identify alumni relationships with an 'inactive' suffix and recently worked to exclude all of our Paris office as required from our legal team/Paris bar.

  ### 25. A fantastic product and a superb vendor

**Rating:** 5.0/5.0 stars

**Reviewed by:** David T. | Senior CRM Executive, Legal Services, Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2019

**What do you like best about Introhive?**

A game changing tool for surfacing the power of relationships. Instant information on our clients, combining industry insights and internal data. Making capturing our marketing contacts as easy as a single click.

**What do you dislike about Introhive?**

Reporting is currently clunky, however the product team are working to improve this and have sought our feedback.

**Recommendations to others considering Introhive:**

Get it as soon as you can!

**What problems is Introhive solving and how is that benefiting you?**

Better business intelligence to our users. Finding relationships within the firm we couldn't otherwise find, which has led to better business development and cross selling.

  ### 26. Helps us discover and visualize our relationship network

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dr. Johannes M. | Advisor Strategy & Projects, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about Introhive?**

Visualization of the relationships our company has with the outside world. Many times we don't even "know who we know" or who different colleagues speak to... Introhive uncovers these hidden relations and conversations. 

**What do you dislike about Introhive?**

The setup wasn't always smooth and there was some back and forth to get it going. At the same time, Introhive support is incredibly responsive and helpful to get everything fixed as soon as possible.

**What problems is Introhive solving and how is that benefiting you?**

We use Introhive to uncover who wo know and interact with in the outside world. Also, Introhive helps us to sync relevant contacts and activities to Salesforce with three clicks of a button, thus saving us a lot of time on this front.

  ### 27. Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hayden G. | Marketing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2019

**What do you like best about Introhive?**

This platform is extremely user friendly. It helps our firm save time, and keep accurate record of our contacts. Simple to set up, simple to run. 

**What do you dislike about Introhive?**

I have no major complaints at this time. We are about three week in with IntroHive. The onboarding process was very smooth. 

**What problems is Introhive solving and how is that benefiting you?**

We have been able to cut down on manual entry time and avoid errors in our CRM. We also enjoy the pre-meeting intelligence report. This helps drive our business development initiatives 

  ### 28. Relationship Intelligence at your fingertips

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Introhive?**

With Introhive, you can leverage colleague relationships and quickly prepare for client meetings. After your meeting, you can capture notes and create follow-up activities to keep records of progress with your client.

**What do you dislike about Introhive?**

Ad hoc meetings are a bit of a challenge as the product has to scan the Outlook server to sync meetings, and you likely wouldn't book an informal meeting after it already occurred.

**What problems is Introhive solving and how is that benefiting you?**

Introhive has helped us identify a large volume of Contacts that lived in our sales teams Outlook accounts that we didn't have in our CRM. Having this whitespace filled helps our organization safeguard corporate intelligence against potential employee turnover.

  ### 29. Best Sales Intelligence/AI Solution in the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadia R. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2020

**What do you like best about Introhive?**

Platform/ Functionality-Hands down the most complete solution compared to any other vendor in the space
People/Customer Success—People are very much vested in our success. Most companies offer support but this is truly a partnership.

**What do you dislike about Introhive?**

Everything from support/on-boarding/implementaion is going WELL so nothing

**What problems is Introhive solving and how is that benefiting you?**

Boost my sales team productivity
Discovering new relationships and revenue potential 
Improve SFDC CRM data quality

  ### 30. Great for passive data collection for law firms

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daryl A. | Mr, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2019

**What do you like best about Introhive?**

Introhive saves lawyers time and builds engagement, without them realising they're doing it. 

**What do you dislike about Introhive?**

Introhive is so efficient at collecting data, it can sometimes collect more than you would like it to.

**What problems is Introhive solving and how is that benefiting you?**

Engagement of lawyers with CRM is notoriously poor. They are time poor, and not always very interested in recording who they see and what they said, and because they do it so infrequently, they never get very skillful in operating the necessary software application. Introhive removes all those barriers to data entry enabling lawyers and their support teams to focus more on analysing and utilising the  data collected.

  ### 31. Introhive Benefits to Business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zephrin P. | Director of CRM & Marketing Technology, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2019

**What do you like best about Introhive?**

We have configured Introhive with LEK Exchange server but we have not yet set it up with Salesforce.  Looking forward to the benefits that Introhive will provide to our business users.

**What do you dislike about Introhive?**

Nothing at this point.  LEK Exchange to Introhive setup was very easy.  Jeremy Strickland did an excellent   job in helping us with the connections.

**What problems is Introhive solving and how is that benefiting you?**

We are hoping Introhive's Relationship Mapping & Intelligence will enhance our ability with contact management and help LEK Managing Directors with who knows who across our CRM and also with pre-meeting intelligence

  ### 32. Incredibly challenging

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Introhive?**

The pre-meeting/post-meeting digests have such potential. Too bad it is utterly impossible to use the data.

**What do you dislike about Introhive?**

Introhive support is a misery. We cannot ever get what we need in terms of reasonable solutions that make sense for data management. The errors that users are getting are enormous and incomprehensible for users.

**Recommendations to others considering Introhive:**

Make sure you have enough people to support this. Data admins and SF admins.

**What problems is Introhive solving and how is that benefiting you?**

We have not yet been able to see a benefit from Introhive given the number of challenges we are facing.

**Official Response from Nigel Orfei:**

> My apologies for your experiences to date. We take pride in being there for our customers and helping ensure your product goals are met/exceeded. If possible, I'd love to discuss your feedback in detail and see what I can do to help. Please feel free to reach out at any time.   

Nigel Orfei
VP, Customer Success
nigel.orfei[at]introhive.com

  ### 33. A promising product with some real flaws

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Introhive?**

The pre-meeting digest/intelligence is an interesting and good feature, as is the contact strength feature.

**What do you dislike about Introhive?**

The integration with InterAction, our CRM, was oversold and is not mature.  It has greatly effected our perception of the product.  We've found very little to recommend in its capture of contact data and push of that data to InterAction

**Recommendations to others considering Introhive:**

Make sure you completely understand how it will interact with your CRM.

**What problems is Introhive solving and how is that benefiting you?**

Seeing the actual strength of the communication relationships with contact is valuable.

**Official Response from Nigel Orfei:**

> Thank you for your feedback with regard to our pre-meeting digest and relationship strength features. Sounds like we have an opportunity to discuss our integration to your CRM and ensuring you see value. If possible, I would love to discuss in detail and see what I can do to help. Please feel free to reach out at any time.

Nigel Orfei
VP, Customer Success
nigel.orfei[at]introhive.com

  ### 34. Introhive experiences

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marc K. | Associate Vice President, Commercial Real Estate, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2019

**What do you like best about Introhive?**

The most helpful portion is seeing which individuals have been in the company so you aren't competing as much and can be strategic

**What do you dislike about Introhive?**

it isn't as well known or universally used as it should be

**What problems is Introhive solving and how is that benefiting you?**

helps me with being more strategic 

  ### 35. Integral part of our CRM solution 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2019

**What do you like best about Introhive?**

Saving our users lots of time, integrating into their daily workflow, and helping us accomplish CRM goals 

**What do you dislike about Introhive?**

As as admin, I wish it was easier to view and use data that we're aggregating from all of our users 

**What problems is Introhive solving and how is that benefiting you?**

Time saving! 

  ### 36. Awesome tool for Relationship Insights

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2017

**What do you like best about Introhive?**

I like how Introhive can show you how much activity is going on with various companies. 

Auto-syncing of leads activities is extremely handy as well.

**What do you dislike about Introhive?**

Some of the integrations need a little work.  For instance, multiple leads are often created when there should really only be one. Perhaps this is on the sales team though.

Their data cleaning service also needs some work. Have yet to find a lead that has been loaded up with good information.

**Recommendations to others considering Introhive:**

Unfortunately, much of their functionality will be developed into future versions of Dynamics/Salesforce.

**What problems is Introhive solving and how is that benefiting you?**

Insight into sales activities is the number 1 thing.


## Introhive Discussions
  - [Which CRM systems does Introhive currently support?](https://www.g2.com/discussions/which-crm-systems-does-introhive-support) - 1 comment, 2 upvotes
  - [How do you use an Introhive?](https://www.g2.com/discussions/how-do-you-use-an-introhive) - 1 comment
  - [What does Introhive do?](https://www.g2.com/discussions/what-does-introhive-do) - 1 comment

- [View Introhive pricing details and edition comparison](https://www.g2.com/products/introhive/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+13%3A00%3A45+-0500&secure%5Bsession_id%5D=a67796d3-176a-4d1b-be1c-80b473f57467&secure%5Btoken%5D=eabc84a502bf4c1b9e45e95b4dbd1430028782984ce5ed640f0fd672219ffcd7&format=llm_user)
## Introhive Integrations
  - [Calendar](https://www.g2.com/products/calendar/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## Introhive Features
**Data Availability**
- Contact Data Availability
- Company Data Availability
- Industry Research Availability
- Technographic Data Availability

**Lead Facilitation**
- Lead Qualification

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Data Accuracy**
- Contact Data Accuracy
- Company Data Accuracy
- Technographic Data Accuracy

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Risk Analysis
- Live Forecasting

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Agentic AI - Sales Intelligence**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Internationalization
- User, Role, and Access Management
- Performance and Reliability
- Reporting/Dashboards
- Mobile User Support
- APIs

**Sales Management**
- Live Pipeline Management
- Sales Gamification
- Account-Based Analytics
- Activity Tracking

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Functionality**
- Identification
- Correction
- Normalization
- Preventative Cleaning
- Data Matching

**Management**
- Reporting
- Automation
- Quality Audits
- Dashboard
- Governance

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Features**
- Lead Builder
- Integration to CRM/Marketing Automation
- Data Cleaning/Enrichment
- Data Segmentation/Filtering
- Search
- News/People Alerts
- Connections
- Reporting
- Messaging

## Top Introhive Alternatives
  - [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) - 4.5/5.0 (607 reviews)
  - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,876 reviews)
  - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - 4.4/5.0 (2,173 reviews)

