BL

Bin L.

Systems Administrator

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/24/2024

"Solution for maintaining relationships with clients"

4/5

What do you like best about InTouch CRM?

I like the fact that through InTouch CRM, it becomes easier for me to keep track of my clients. The feature that allows me to review the history of customer interactions in one application is great. This detailed client information is useful to me in interaction and creating close-knit connections. Review collected by and hosted on G2.com.

What do you dislike about InTouch CRM?

InTouch CRM lacks is the segmentation and in general sales analytical capabilities. I can’t easily measure key parameters such as lead response rates or, monitor the sales trends. This leaves me with a poor ability to assess the contributions of my sales approach or the efficiency of my sales pipeline for expansion Review collected by and hosted on G2.com.

What problems is InTouch CRM solving and how is that benefiting you?

I was able to find out that InTouch CRM assists me in organizing the interactions and contacts with my clients. This helps me a lot and makes me not to be easily stranded on what to do when dealing with the clients. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

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4.1 out of 5 · Verified reviews from real users

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