Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Solid Time and Accounting Management App, Needs help with Task / Project Management Features.."
3.5/5
What do you like best about Intervals?

The time and budget management features are nice; however, the failure to give me alternative visualizations (Gantt / Timeline Views) and others makes it difficult to really recommend Intervals as a full Project Managment suite to others. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The lack of visualization and the lack of ability to create project templates easily. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Intervals is an economical choice for project management software."
2.5/5
What do you like best about Intervals?

Our software developers can write plugins to improve Intervals' integration with various other tools. And Intervals appears committed to improving the platform (e.g., the Google Doc integration and drag/drop for document uploads). Review collected by and hosted on G2.com.

What do you dislike about Intervals?

It is hard to get a sense of all projects on-going at once, from the big-picture level.

I hate that tasks and comments "disappear" in the project history. (E.g., I would like to see a way to turn task/comments into summary that would turn into a project note. When a task is closed, valuable information from that task and the comments goes away.)

Also, I wish there were a preview function for documents. I don't want to download them all!

And one of your questions in this survey mentions issue tracking ... where is that??? I want to use it!!!! Review collected by and hosted on G2.com.

Mark W.
MW
Mark W.
Enterprise Architect
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great for startups and small business"
3.5/5
What do you like best about Intervals?

Intervals has plenty of features to meet the needs of most start-ups and small businesses. There is enough organization and categorization components to accurately track time and represent tasks across multiple clients and projects. It's flexible enough to cater to almost any ALM practice or methodology. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

The biggest limitations occur as an organization transitions from small to medium. The reporting requirements aren't adequate and the integrations are scarce. The API is extremely throttled and the methods for retrieving data programmatically becomes frustrating. Review collected by and hosted on G2.com.

Dan S.
DS
Dan S.
Owner
Information Technology and Services
Small-Business (50 or fewer emp.)
"Customer and Subs both like love intervals"
4.5/5
What do you like best about Intervals?

Ability for custoemrs to create a task

Ability to provide only as much detail to custoers as needed in an invoice

Ability to report back on proejct process, costs, time etc.

Ability formultiple peopel ot owrk on each task. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

When I finish with an invocie it takes me back to projects instead of leaving me in invoices os I can create a new one

Can't show time not billed for in an invocie ot a client. This would be very nice ot see added. It lets clents know how much time we are commiting but not billign for, especially when I project is over estimate. Review collected by and hosted on G2.com.

Quentin R.
QR
Quentin R.
Executive Secretary
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great business tool"
5/5
What do you like best about Intervals?

It is ready to go, rock solid on reliability, and performs its function without fail. The time entry options are great. I have a staff of 10 and each person has a favorite way to input the data. That flexibility alone makes a huge difference in acceptance by employees. They adapt to the habit of keeping time in the way that best fits their work flow and style. Once the habit is established we have the data we need, when we need it, in the form we need it to keep up to date with billing. The flexibility in reports, ability to save/reuse reports, and share them as pdfs or excel files really helps with how we use the data in our business. We looked at a number of time tracking options before selecting Intervals. Their support, their reliability, and their continued improvements and enhancements save me the time of having to look again. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

Other than wish I had developed it, can't think of an aspect I dislike. Review collected by and hosted on G2.com.

Dustin F.
DF
Dustin F.
Benevolent Overlord
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Intervals Users for Almost a Decade"
4.5/5
What do you like best about Intervals?

We tried several project management platforms before we settled on Intervals about nine years ago. The main feature that won us over: it's very robust, with a lot of features that work well for an agency like us. It's great for dividing a big project into small tasks, it's good for tracking timesheets and project budgets, and we like the ability to give clients a set of executive user credentials that allows them to check on project statuses in real time. It's also a very cost-effective platform for a small agency like us. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

It's a little click-heavy and complex. You expect that from a platform that's as deeply featured as Intervals, but it seems like the interface - which has changed very little in the nine years that we've been using it - could improve. While the software continues to add new functionality, the platform's usability has stagnated. That make the system feel a bit old and outdated, even though it remains a very useful tool. Review collected by and hosted on G2.com.

Response from John Reeve of Intervals

Thank you for the feedback. We appreciate it. Regarding the UI we agree it's dated. We've been making minor updates to the interface since we launched 11 years ago, but times have changed. Our next major release will unveil an entirely new and modernized interface. We're hoping to beta launch our new look soon. If you would like to be part of the beta tester group please email support@myintervals.com to be added to the list.

Meanwhile, check out our blog at www.myintervals.com/blog for a sneak preview.

Matt P.
MP
Matt P.
Engineer
Media Production
Small-Business (50 or fewer emp.)
"Great software for those new to managing projects"
5/5
What do you like best about Intervals?

Intervals is a very easy system to step into. Set up people in your company, add a client, add a project, boom you are off and running. We dont use EVERYTHING it has to offer, but for our small company it has revolutionized the way we track projects and time. Since we started using it (2 years now) we don't go over budget on projects, we don't miss billing time, we don't miss deadlines. Everyone is on the same page. Plus the pricing model makes sense for us (based on active projects). The service is always available as well, never any downtime. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

For us there are a few extra option we don't use, like the 'module' for each time entry, and you can't customize it out, but that's hardly a flaw. A few things with 'closing' projects I'd like to see modified, but again, not a flaw. Getting everyone on board using the system was probably the most difficult thing, but once all employees had to log their timesheets on intervals for pay (recommended), it went smoothly. Review collected by and hosted on G2.com.

Zsombor Z.
ZZ
Zsombor Z.
Technical Account Manager / Business Intelligence Architect
Computer Software
Small-Business (50 or fewer emp.)
"The best combination of task management and time tracking"
5/5
What do you like best about Intervals?

Simple to use, but still configurable interface for task management. The time tracking is perfectly integrated in the interface, and it is very easy to enter your time.

It made my last 10 years of software engineering very easy.

The product has exactly the right set of functionality for managing a software development and services company. When you need more than that you can easily integrate it with different applications.

It is just great. I am excited about it even after 10 years of using it in different companies. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

They have no possibility to have custom fields attached to the tasks.

The request management part could have more functionality.

The user rights management could be more detailed.

But all these are are just nice to have, I found solutions for all these issues and these does not make the product less great. Review collected by and hosted on G2.com.

Michael G.
MG
Michael G.
Tech Lead
Computer Software
Small-Business (50 or fewer emp.)
"Like the timers, not the time input interface"
2.5/5
What do you like best about Intervals?

My absolute favorite is the ability to create timers to track my work. Even if they are for specific tasks or generic ones. I just find them super useful. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

My team does not use Intervals as the main project management tool, we use it more as a management reporting and accounting tool. As such, I find it very lengthy to add a new timer description. I need to specify the project, module, work type, etc... Time tracking is something I don't want to spend time on, and is you sum up all the small chunks of time used to report a new time interval, it can be significant. Review collected by and hosted on G2.com.

Response from John Reeve of Intervals

Michael,

Thank you for the thoughtful review. We appreciate your feedback about the timers.

One tip we recommend for faster time entry is to run timers on a specific task. That way, only the work type has to be selected when applying the timer. The project and module will be inherited from the task.

It's great to hear that Intervals has helped increase revenue. We've heard this feedback from a few of our customers and it always makes our day.

Per C.
PC
Per C.
President
Internet
Small-Business (50 or fewer emp.)
"My Intervals "
4/5
What do you like best about Intervals?

Excellent client/project/task management capabilities. We've used My Intervals for almost 10 years and it's been a solid collaboration tool throughout that time. Review collected by and hosted on G2.com.

What do you dislike about Intervals?

It would be great if the software could give you better forward planning insights, such as which resources appear to be overbooked in the coming weeks based on assigned tasks, time estimates and due dates. Review collected by and hosted on G2.com.