Intervals

Intervals

3.9
(127)

Intervals is online project management software that marries time tracking & task management in a collaborative space with powerful reporting. Ideal for small businesses including designers, web developers, consultants, creative agencies, IT services firms, and communications companies that bill on an hourly or per project basis.

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Intervals Reviews

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Christine W.
Validated Reviewer
Verified Current User
Review Source

"Cannot function without Intervals!"

What do you like best?

The ability to capture tasks in a reliable and intuitive system so none of my team's work can fall through the cracks. Intervals makes it easy to finish large projects by breaking down action items into tasks that can easily be assigned back and forth to team mates. I love the document attachment feature, the check boxes, and the ability to run dozens of reports.

What do you dislike?

The cap on 10 projects for the subscription level we purchased (49/mo)

Recommendations to others considering the product:

By simply using Intervals, the tool enable and teach you and your team:

-how to tackle large projects

-how to prioritize

-how to communicate within a team

-how to follow through on a task

-how to record time for valuable metrics

What problems are you solving with the product? What benefits have you realized?

We use Intervals in our finance office. We are solving payroll, finance, accounting, and administrative problems. The benefit of Intervals is that you can quickly input a task that needs to be completed later, and forget about it in the present. For a finance department in a growing company, we don't feel like the volume of requests slows down our productivity. We can stay focused on high priority work, and easily shift around tasks of different priorities.

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Showing 127 Intervals reviews
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Mark G.
Validated Reviewer
Verified Current User
Review Source
View Original February 22, 2017
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Christine W.
Validated Reviewer
Verified Current User
Review Source

"Cannot function without Intervals!"

What do you like best?

The ability to capture tasks in a reliable and intuitive system so none of my team's work can fall through the cracks. Intervals makes it easy to finish large projects by breaking down action items into tasks that can easily be assigned back and forth to team mates. I love the document attachment feature, the check boxes, and the ability to run dozens of reports.

What do you dislike?

The cap on 10 projects for the subscription level we purchased (49/mo)

Recommendations to others considering the product:

By simply using Intervals, the tool enable and teach you and your team:

-how to tackle large projects

-how to prioritize

-how to communicate within a team

-how to follow through on a task

-how to record time for valuable metrics

What problems are you solving with the product? What benefits have you realized?

We use Intervals in our finance office. We are solving payroll, finance, accounting, and administrative problems. The benefit of Intervals is that you can quickly input a task that needs to be completed later, and forget about it in the present. For a finance department in a growing company, we don't feel like the volume of requests slows down our productivity. We can stay focused on high priority work, and easily shift around tasks of different priorities.

What Project Management solution do you use?

Thanks for letting us know!
Peter J.
Validated Reviewer
Review Source

"everything is great with Intervals!"

What do you like best?

Intervals allow me to organize and manage all my tasks and projects by module and milestone. I can easily analyze upcoming tasks, timelines and total scope of work. Also, this is perfect team collaboration tool because it is extremely useful for communication between other team members, we can comment on tasks, assign tasks and get notification about important things.

What do you dislike?

we don’t have to use emails to share and assign tasks. Intervals helps us to track tasks and to ensure that no project can be lost along the way. Also, we managed to set budgets for every product and time tracking so we can stay on track of the whole process.!

Recommendations to others considering the product:

i highly recommend,you should try it!

What problems are you solving with the product? What benefits have you realized?

we don’t have to use emails to share and assign tasks. Intervals helps us to track tasks and to ensure that no project can be lost along the way. Also, we managed to set budgets for every product and time tracking so we can stay on track of the whole process..!

Joe G.
Validated Reviewer
Verified Current User
Review Source

"Not for everybody"

What do you like best?

This program is easy to use and the learning curve is relatively mild.

What do you dislike?

As with many others, the inability to easily create recurring tasks is a nuisance. You have to create a project template and copy it afresh every month. Some enterprises that like to track time but do recurring work on a retainer need this kind of feature. Also tasks are costed according to a cost per task. Whereas this is ok for small projects, it lacks sophistication. Some professionals (like us) cost work on the basis of the person carrying out the task. This is because a task often requires a "kit" of different inputs. These include the person doing the basic work, their supervisor and the quality reviewer. These people cost differently and jobs could vary in cost depending on the level of input which then enables us to identify which resource was used more. If the quality reviewer/ manager spent more time, it would make it easier for us to identify this fact and try to find solutions for the next time.

Recommendations to others considering the product:

It's a low cost solution if you need to track time. However it is not able to provide mandatory accounting for time i.e. to compel users to account for a whole work day. It is project based rather than time based. However it can do the job with a few administrative workarounds. A pain to use if you have recurring tasks. You can't attach costs to individuals - only to tasks. This is only ok for some work.

What problems are you solving with the product? What benefits have you realized?

I needed a checklist to ensure that all the tasks required to deliver a complex deliverable - monthly accounts - have been done and that there was approval of such tasks. It's important to be able to show clients that the work was done. It's early days still but I feel that it has helped to systematise adherence to required procedure and provide confidence in our processes. Plus It helps us track how much time it is taking and negotiate fee adjustments where necessary.

Santiago Z.
Validated Reviewer
Verified Current User
Review Source

"SOFTWARE DEVELOPMENT USING INTERVALS"

What do you like best?

Their organization in clients, projects and tasks allow us to work in a coordinated manner with our customers, also the billing feature allow us carry an effective control on costs. Additionaly the timers is an excelent way to keep track of time invested in working in our customers support

What do you dislike?

The notifications to my e-mail account is not really comprehensive to take a quick review of the tasks, I would need to easily click from the e-mail notification to the respective task in order to take action. Also I would like a mobile app to keep track of my on premise supports. k

Recommendations to others considering the product:

Excelent tool to manage projects

What problems are you solving with the product? What benefits have you realized?

We are software development company where control of costs and milestones of our projects is the main purpose of the use of intervals software in our business. Keep control of time invested in support in order to deliver a correct statement to our customers is key to generate confidence with our clients

Seth R.
Validated Reviewer
Verified Current User
Review Source

"Intervals online is an effective workload management tool"

What do you like best?

Task scheduling and resource allocation in terms of the estimated hours. Being able to follow tasks or jobs is also very useful and the general level of communication that it generates is great.

What do you dislike?

The biggest let down is that you can't mark hours as billed which makes the invoicing function pretty redundant to our company. The way we our company (and a lot of others) work is that we invoice at significant project milestones rather than every month so it is not easy to track what hours have or have not been invoiced.

Recommendations to others considering the product:

If you are looking to keep track of your workload, continuously comparing quoted hours with actual hours and to improve client satisfaction through better understanding and allocation of resources then you need intervals! The database works seamlessly and provides you with many tools to ensure everyone is kept well informed about the status of company projects.

What problems are you solving with the product? What benefits have you realized?

Workload management is actually possible when everyone puts jobs into the intervals system, this means that we can actually get a handle on how many hours of work each employee has to do and give clients lead times.

Paul S.
Validated Reviewer
Verified Current User
Review Source

"Excellent, could not do it without Intervals"

What do you like best?

Intervals makes task management, scheduling and basic project management easy for smaller companies that need to charge for their work per hour, like graphic designers, architects and other professionals.

What do you dislike?

Once the first invoice is generated on each project, only then the system starts adding VAT. So when you are using project budgets, you need to revise the budget up as soon as one invoice has been generated. This makes budgeting unnecessarily complicated where the system could simply always show the budget excl VAT instead of us having to keep tabs on when the budget is not applicable anymore. Also this is dangerous cause if one of our team forgets to up the budget as soon as an invoice is generated by admin, the project profile gives an inaccurate account of where actual cost vs budget is at, seeing that the budget is still excl VAT but meantime the system added VAT to the project costs, only, and not also to the budget amount.

What problems are you solving with the product? What benefits have you realized?

We can get more projects out in faster turnaround times while being more organised and being able to accurately time and invocie for work.

Elaine L.
Validated Reviewer
Verified Current User
Review Source

"Intervals has helped us bill more accurately and completely for our time"

What do you like best?

Intervals allows us to keep track of billable time without too much thought. By simply starting a timer for a task or a general timer, we can make sure we're tracking our billable hours completely. I also love that we are able to receive emails directly into our intervals workflow and assign them as tasks to the appropriate project.

What do you dislike?

Sometimes one email is referencing more than one specific project - I wish it was possible to "duplicate" a task into another project (coming from the original email)

Recommendations to others considering the product:

Give Intervals a try. It's an affordable way to keep track of your billable time, and to manage projects. When all you have to sell is your time, it's imperative to track it, and track it well.

What problems are you solving with the product? What benefits have you realized?

Prior to using Intervals, we kept handwritten timesheets (we've been using Intervals for MANY years now). Those handwritten timesheets would often end up being a "best guess" - especially on a busy day when many different projects were touched, and many different tasks completed. Intervals has taken that away, and also made it easier for everyone in the office to see what needs to be done and when.

Eric L.
Validated Reviewer
Verified Current User
Review Source

"The backbone of our business!"

What do you like best?

In a word, simplicity. I love that we can use this project management tool for $100,000 projects as well as $1,000 projects ... We can quickly and easily get a new client set up and initiate managing their project in less than 5 minutes - most other PM tools take hours to set up a project.

What do you dislike?

The only frustration we have is that sometimes when I log in to pull a quick report, the report tool seems to hang for minutes and I end up having to close the browser, re-login and then the report pulls instantly - I don't know why this happens but it happens to my team members often as well...

Recommendations to others considering the product:

If you are a small to average sized web shop (like we are), you need a project management tool that is easy to use, effective and quick to maintain. New client projects that are small, say less than $2,000 should not take more than 5 minutes to setup - and that's what Intervals affords us. This saves us time and aggravation.

What problems are you solving with the product? What benefits have you realized?

This product solves the problem of defensibly of our invoicing structure. Before Intervals, we had time tracking apps that sort of did the trick, but any time a client contested or wanted more info on why they were charged this or that, we now have fast, easy reporting that instantly gives us what we need to defend why we did what we did. I love the timers as well - and how you can start one and put a keyword or two in for what you are doing for a client, then at the end of the day apply the time to a client project or task and fully explain all that you did for them that day (because we all know that if we don't write it down, we will forget, and therefore, run the risk of now being paid)...

Alexandra D.
Validated Reviewer
Verified Current User
Review Source

"Overall efficiency improvement in project management and communication."

What do you like best?

I like how easy it is to track exactly when something was started, when it was last touched and where it is. The communication is easy and the tasks can be easily customized to our company's needs.

What do you dislike?

It's cumbersome. Each email and each update to a task creates more things coming into my inbox. While it's understandable that it needs to happen, it's still sometimes overwhelming, especially as someone who is particularly involved in a lot of different projects.

What problems are you solving with the product? What benefits have you realized?

Communication issues mostly and tracking for projects. It's easy to see who is in charge and who we should ask to move a project forward. We don't waste time chasing anyone down trying to find the root of a problem. The major benefits we weren't expecting, is that it's extremely easy to look up past projects and know exactly what we had done before.

George S.
Validated Reviewer
Verified Current User
Review Source

"Helps you understand where your (people's) time goes"

What do you like best?

The main reason we selected Intervals is its integrated time tracking features. Not only does it allow you to keep track of tasks and projects, but also see how much time is devoted on each one.

This is great if, like us, you are wondering about the real cost of each feature implemented, bug fixed etc.

What do you dislike?

This is minor, but it's very difficult to find and print your subscription invoice. They are buried in the "Plan info" section, which is not very intuitive.

What problems are you solving with the product? What benefits have you realized?

As mentioned above, we use Intervals to keep track of tasks for our development work. This includes everything from writing down specs, to developing, testing and uploading to the live environment as well as bug fixing after something has gone live.

Intervals allows us to do all this, while keeping track of the time devoted to each task.

David A.
Validated Reviewer
Verified Current User
Review Source

"Intervals does almost everything we need"

What do you like best?

Simplicity of use: we are an internal web site development/communications office. We use intervals to track larger and small projects. Our staff are not heavily-experienced developers: they are writers, photographers and admin staff. They are all able to grasp and work in Intervals very quickly.

What do you dislike?

I wish tasks had dependencies. It is sometimes challenging lining up tasks and managing dependencies via notes in the task.

What problems are you solving with the product? What benefits have you realized?

Tracking all our work: everything we do, whether it's related to a project or not, goes into Intervals. It is our institutional memory: we've created special 'projects' for tracking non-project related communications.

We would not be able to do the volume of work we do without Intervals: we just have too many things going on and too many details to track. Intervals has been amazing in that respect.

Marijan E.
Validated Reviewer
Verified Current User
Review Source

"Do what it does"

What do you like best?

As only a user I love and mostly use time submission, I love the option where you can copy time from previous entries, and I love where is my time going functionality which crunches all the time entries for desired time span, split by projects .

What do you dislike?

Sometimes it can get confusing, i saw how assigning to projects looks and a lot of times I have no idea where are simplest functions, like add remove people from the project or the task.

Recommendations to others considering the product:

Definitely ok for users, not sure for admins, but my company uses it for years now so I guess it works for them.

What problems are you solving with the product? What benefits have you realized?

I personaly do not, but it's easier to track time like this then using some plain spreadsheet.

Javi G.
Validated Reviewer
Verified Current User
Review Source

"google 39/5000 Essential program with ease of use"

What do you like best?

Easy of use, and to have controlled the times of the tasks, the estimated and the realized.Sending reminders of tasks due or not yet due. Time reports dedicated to different projects. You have a home screen with the to-do of the week, which is very useful and reminder.

What do you dislike?

You can not specify an expense type, for example diets, kilometers,....

To look at resource workload versus estimated task time. Can not put a work schedule, with holidays.

Recommendations to others considering the product:

It is a powerful tool for project management and easy to use

What problems are you solving with the product? What benefits have you realized?

Project management and time entry. And you can take the data in an easy way from the api to be able to manage them outside

Stephanie W.
Validated Reviewer
Review Source

"Intervals is a (project) life saver"

What do you like best?

The ability to organize tasks within projects but also by module and milestone. I makes it very easy to analyze upcoming tasks, timelines and total scope of work. This also makes it an excellent team communication tool, with task commenting, assignments and other notifications – Interval's functionality really helps our team be collaborative vs. working in silos.

What do you dislike?

Sometimes tasks, projects or report dashboards can take awhile to load if the server is getting a lot of activity. This is not very frequent however.

p.s. I was not able to upload my logged-in image for this survey, kept getting a "Upload failed, please try again." message.

Recommendations to others considering the product:

Worth checking out! Best solution we've found for our project management

What problems are you solving with the product? What benefits have you realized?

We are a marketing company and have many different types of projects and tasks that often have to pass through several hands. Email would not be a good solution to handle task transfers as our clients also email us, as well as our colleagues, and it would be very easy to lose track. The Intervals system helps us keep track of tasks and helps ensure we never lose a project in the fray.

Additionally, we have set retainer budgets for each project and the time tracking through Intervals helps us stay on track for providing an adequate level of service without over-servicing.

Dan S.
Validated Reviewer
Verified Current User
Review Source

"Customer and Subs both like love intervals"

What do you like best?

Ability for custoemrs to create a task

Ability to provide only as much detail to custoers as needed in an invoice

Ability to report back on proejct process, costs, time etc.

Ability formultiple peopel ot owrk on each task.

What do you dislike?

When I finish with an invocie it takes me back to projects instead of leaving me in invoices os I can create a new one

Can't show time not billed for in an invocie ot a client. This would be very nice ot see added. It lets clents know how much time we are commiting but not billign for, especially when I project is over estimate.

What problems are you solving with the product? What benefits have you realized?

Project management

Detail billing for csutoemrs who require it

Task managment

UM
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Intermediate Interval"

What do you like best?

I like that the program has many organizational features – Color coded level of importance, different drop-down variations for the status of jobs, and the ability to add additional colleagues to jobs depending on your own unique office processes. I like being able to see my tasks and apply time on the same page – Being able to start and stop a timer throughout the day allows for a more accurate depiction of my daily routine than a rough guess written in a notebook. Seeing added tasks across a weekly or monthly calendar gives a better visual to how long a project should take/is taking. Overall, there's so many simple features that make it easier to stay organized and up-to-date which makes for a stolid structure in a hectic world of design.

What do you dislike?

There are a SO many features that it can be overwhelming and can become over-organized. Many features are ignored by my team just to avoid confusion. Intervals also has a tendency to glitch on my computer when adding time by hand, the pop-up window will lose it's background, but I am sure that isn't a consistent problem across all users. I wish there was a way to disable/hide certain tabs and features from view if they're not being used.

What problems are you solving with the product? What benefits have you realized?

My team uses Intervals to track various jobs at different stages – We predominately use Intervals for the "Tasks" feature. During our huddles we are able to see clearly what jobs are "hot" and who has what on their plate with ease. We are able to track our time easily and efficiently with tasks and task timers. We also total out invoices with better accuracy using Intervals. With the program we are able to see just how many hours a job took, what expenses were made real time to better quote a client in the future.

UD
User in Design
Validated Reviewer
Verified Current User
Review Source

"Helpful for managing a lot of projects."

What do you like best?

I really like the task system as it helps us keep track of projects and follow ups by assigning dates and using the Calendar view. We also love being able to upload pictures and documents and keep everything in one place for each project.

What do you dislike?

It would be helpful to be able to add and name our own priority categories.

I want to be able to create folders in the documents sections. We upload a lot of pictures and it would be nice to be able to consolidate them so we don't have to scroll through a few pages to get to the estimates or other notes.

What problems are you solving with the product? What benefits have you realized?

We are a small office managing hundreds of projects so it has helped immensely in being able to take care of our clients. We are able to keep track of all the information we need in order to complete the project and keep on file for future use. The task system makes sure that we have follow ups in place and keeps track of our schedule.

Erick W.
Validated Reviewer
Review Source

"Dirt cheap, covers the basics and great bulletin board system; but UX for visual deciders is poor"

What do you like best?

It's deep. There's thorough space for paper trail and communications on projects, time and statuses. It's dirt cheap.

What do you dislike?

It's not primarily a visual interface. It's a huge bulletin board system, which has its benefits in support systems or IT environments (for example), but not in advertising and workflow environments like ours. We need to see everything at a glance, we need to make changes in real time, we need to make decisions quickly.

It's dirt cheap, but you get what you pay for. We have to recreate a lot of work by hand to make it more visual. But to get a system that accommodates our needs better, we have to spend more than 40x the cost of Intervals on something more robust like Mavenlink.

Recommendations to others considering the product:

Look for opportunities to make Intervals a stronger user experience, particularly with visual support and more simplified, drag-and-drop functionality. The dashboard was a positive step. Rely on the bulletin board roots of Intervals for back-end tracking and internal communications, but not as primary day-to-day management.

What problems are you solving with the product? What benefits have you realized?

We work in advertising, so we're helping clients every day by making strategies, research, analytics, media buys and creative products (websites, apps, videos, print ads, signage, outdoor, radio, photography, etc.).

Intervals helps us organize our thoughts and timing, holds us accountable for steps in the process and helps us effectively archive and track historical data.

AM
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Interavals review"

What do you like best?

The project tracking and task updates. Overall pretty good. Able to look at the teams projects and see where they are at for the month

What do you dislike?

Having to forward projects to the next month one by one. There's got to be a better way, especially as we grow our business. Being able to mass transfer projects to the next month would be great. Starting to look a bit outdated especially with the influx of newer options for client management.

Recommendations to others considering the product:

Affordable, does the job, needs an update however that allows for month to month bulk client change, meaning it would be time saving to not have to transfer every project to the next month individually and rather a function that handles this automatically.

What problems are you solving with the product? What benefits have you realized?

We are an SEO agency that uses an agency model for month to month clients. We are able to keep notes and organized in our efforts to support client needs

AM
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Solid Time and Accounting Management App, Needs help with Task / Project Management Features.."

What do you like best?

The time and budget management features are nice; however, the failure to give me alternative visualizations (Gantt / Timeline Views) and others makes it difficult to really recommend Intervals as a full Project Managment suite to others.

What do you dislike?

The lack of visualization and the lack of ability to create project templates easily.

Recommendations to others considering the product:

Intervals is a solid product and ridiculously inexpensive for your team thanks to the flat-rate pricing vs. per-seat. However, this is not to say Intervals is perfect. There is a strong need for a better visualization suite for reporting and a better-documented API so that we can just build out a better dashboard ourselves.

Solid product and from a time tracking / budgeting / invoicing perspective this works beautifully; however, the big miss here is on the project management side of things. I think a majority of this can be cured with better visualizations; however, the inability to create any time-based visualization (Gantt or otherwise) is a total dealbreaker for me in a PMS as this is how a majority of clients and stakeholders prefer to see the information we present within intervals.

What problems are you solving with the product? What benefits have you realized?

We are solving the time tracking and budget tracking problems for our projects. Would like to use this for task management; however, cannot do so easily or in a user-friendly manner.

AM
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Intervals is an economical choice for project management software."

What do you like best?

Our software developers can write plugins to improve Intervals' integration with various other tools. And Intervals appears committed to improving the platform (e.g., the Google Doc integration and drag/drop for document uploads).

What do you dislike?

It is hard to get a sense of all projects on-going at once, from the big-picture level.

I hate that tasks and comments "disappear" in the project history. (E.g., I would like to see a way to turn task/comments into summary that would turn into a project note. When a task is closed, valuable information from that task and the comments goes away.)

Also, I wish there were a preview function for documents. I don't want to download them all!

And one of your questions in this survey mentions issue tracking ... where is that??? I want to use it!!!!

Recommendations to others considering the product:

It's budget conscious, so that is good for a small team starting out. It works well when you have a small number of similar projects. Intervals is a tool, and the tool only works as well as the process you have set up. It is not the solution to your process problem. Set your process first, and use Intervals to assist in implementing the process.

What problems are you solving with the product? What benefits have you realized?

We face the problem of handling many different types of projects – some that have a day-ish turnaround, and others that can last 9 months to a year.

Intervals is helpful in keeping a historical record; but most of our discussions and real-time collaboration takes place outside of it.

Mark W.
Validated Reviewer
Review Source

"Great for startups and small business"

What do you like best?

Intervals has plenty of features to meet the needs of most start-ups and small businesses. There is enough organization and categorization components to accurately track time and represent tasks across multiple clients and projects. It's flexible enough to cater to almost any ALM practice or methodology.

What do you dislike?

The biggest limitations occur as an organization transitions from small to medium. The reporting requirements aren't adequate and the integrations are scarce. The API is extremely throttled and the methods for retrieving data programmatically becomes frustrating.

Recommendations to others considering the product:

It's important to understand where your company is at right now before choosing a product like Intervals. Examine your integration needs both now and a few years down the road. Have a development team examine the API to make sure it's going to meet your needs.

Also consider the project management needs of your company and ensure Intervals is going to deliver timely value across clients or project portfolios. Examine the reports to see if the information is what you would expect to see from a client and management perspective.

What problems are you solving with the product? What benefits have you realized?

We are a medium-sized product and professional services company. We leverage intervals to track both billable and non-billable time against services projects. Our biggest benefit comes from timers against client tasks and reporting that data to our finance department.

Quentin R.
Validated Reviewer
Review Source

"Great business tool"

What do you like best?

It is ready to go, rock solid on reliability, and performs its function without fail. The time entry options are great. I have a staff of 10 and each person has a favorite way to input the data. That flexibility alone makes a huge difference in acceptance by employees. They adapt to the habit of keeping time in the way that best fits their work flow and style. Once the habit is established we have the data we need, when we need it, in the form we need it to keep up to date with billing. The flexibility in reports, ability to save/reuse reports, and share them as pdfs or excel files really helps with how we use the data in our business. We looked at a number of time tracking options before selecting Intervals. Their support, their reliability, and their continued improvements and enhancements save me the time of having to look again.

What do you dislike?

Other than wish I had developed it, can't think of an aspect I dislike.

Recommendations to others considering the product:

Great for tracking time and projects. We use it in our weekly captains meetings and our monthly staff meetings to review status of all projects and tasks.

What problems are you solving with the product? What benefits have you realized?

We are a web development company. We had tried other time keeping software and had designed our own with mockups and flowcharts and we about ready to start development when we learned of Intervals. Its screens and database structure matched what we had custom designed for ourselves. We use Intervals to track our time and feed that data into our accounting for billing and project profitability analyses. Intervals saved us from developing, and maintaining, our own software. And the new features that get added to the software periodically help us work more efficiently.

Dustin F.
Validated Reviewer
Review Source

"Intervals Users for Almost a Decade"

What do you like best?

We tried several project management platforms before we settled on Intervals about nine years ago. The main feature that won us over: it's very robust, with a lot of features that work well for an agency like us. It's great for dividing a big project into small tasks, it's good for tracking timesheets and project budgets, and we like the ability to give clients a set of executive user credentials that allows them to check on project statuses in real time. It's also a very cost-effective platform for a small agency like us.

What do you dislike?

It's a little click-heavy and complex. You expect that from a platform that's as deeply featured as Intervals, but it seems like the interface - which has changed very little in the nine years that we've been using it - could improve. While the software continues to add new functionality, the platform's usability has stagnated. That make the system feel a bit old and outdated, even though it remains a very useful tool.

Recommendations to others considering the product:

Make use of the trial. Run in concurrently with your existing software and see how it goes. But be sure to give it a fair shake, and don't be surprised if some users complain about the complex user interface. It has a bit of a learning curve, but once they adapt, they'll find it to be an incredibly powerful tool.

What problems are you solving with the product? What benefits have you realized?

There are other software tools out there that perform essentially the same functions, but Invervals seems to have the right mix of features for a small ad agency like us. We're able to track project deadlines and budgets in real-time, which is incredibly useful for making fast changes to our production schedule.

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