The B2B functionality and the way you can adapt the standard functionality to use in a project and overide parts or add functionality. Review collected by and hosted on G2.com.

The functionality is not loosely coupled. If you don't use the CMS part in your headless solution it is still shipped via the backoffice. It would be nice to make it more pluggable and less monolytic. Review collected by and hosted on G2.com.

- Feature Rich platform

- Flexible architecture makes it easy to implement / integrate with

- Lots of OOTB Integrations / API's

- Solid Roadmap and newer features (Example: AI Search (Sparque) and AI chat)

- Stable uptime and environment support Review collected by and hosted on G2.com.

Content Management on the Progressive Web Application (PWA) could be better natively, although it can easily be implemented with 3rd part CMS if needed. Review collected by and hosted on G2.com.

It's easy to setup and scale as company grows or want to expand to different geographic locations. I lot of out of the box feature to build upon as per the business needs. Easy to integrate different systems i.e. External PIM, CRM, ERP, payment gateways etc. Review collected by and hosted on G2.com.

It's heavy solution and have to load everything as you start. I would like the solution to be more modular. It uses Intershop developed specific techonlogies, and only supports (Intershop Studio) for custom development. It's hard sometime to setup a new development environment as it only support Linux and Windows machines. No support for local development on Macbook with M series chips. Review collected by and hosted on G2.com.

Its rich feature set cover the main needs of a B2B company. Thanks to its PIM, B2B commerce, Punchout catalogs, OMS, marketing engine and AI capabilities, manufacturers and wholesalers are covered through all stages of their digitalization journey. Review collected by and hosted on G2.com.

Complex to develop and customize at the beggining. Review collected by and hosted on G2.com.

- Feature rich B2B Commerce platform

- Easy to customize to any extent to achieve complex B2B cases.

- Robust platform Review collected by and hosted on G2.com.

- Intershop can have much lighter and modern PWA technology ... currently used Angular may be too heavy for simple customers. Review collected by and hosted on G2.com.

It is cloud based. You can start small and grow. It has a rich flavour of different functionality that is customizable. There are API:s for all the functionalities in Intershop. Review collected by and hosted on G2.com.

The CMS is not the best on the market and it can be a good idea to combine Intershop with another headless CMS. Review collected by and hosted on G2.com.

Intershop has many wonderful OOTB features to support B2B business. Customer setup, price assignment, inventory allocation, catalog publishing, order and parnter data exports - these are few key features which are designed well to support B2B business. ICI is also well matured tool of Intershop to capture the site metrics. Review collected by and hosted on G2.com.

Site scalability and technology to integrate with other systems should have been improved sooner in older releases, but have seen improvements in latest updates. Review collected by and hosted on G2.com.

It has a lot of features implemented, but also it is pretty easy to implement your own features, or customize those that already exists. As a developer, it is comfortable to work with. Review collected by and hosted on G2.com.

The documentation can be messy, and customer support also could be improved. Review collected by and hosted on G2.com.

Includes Robust B2B Features and an AI Search at a very competitive price Review collected by and hosted on G2.com.

Reference Store Product Detail page for Variations. Implementor enhanced the User interface Review collected by and hosted on G2.com.

Intershop platform having all most all the necessary functionality/feature needed for an organization to run their e-commerce website successfully. Review collected by and hosted on G2.com.

The drawbracks with Intershop version till 7.10.* is with it's monolithic architecture , complex pipelines and development timeline is more. Review collected by and hosted on G2.com.