--- title: Intermedia Unite Reviews meta\_title: 'Intermedia Unite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 522 reviews by the users' company size, role or industry to find out how Intermedia Unite works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 522 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Intermedia Unite Reviews & Product Details Visit Website Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts. * * * Product Website Intermedia Unite Seller [Intermedia](https://www.g2.com/sellers/intermedia) Discussions [Intermedia Unite Community](https://www.g2.com/products/intermedia-unite/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Spanish Solution Type All-in-One Overview by Elyse Ciaravino Show More ## Pricing Pricing provided by Intermedia Unite. ### Unite For Teams Pro $22.99 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/intermedia-unite/pricing) ## Intermedia Unite Integrations (4) What do users say about integrations? Verified by Intermedia Unite [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClinicMind ](https://www.g2.com/products/clinicmind-clinicmind/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More CB Christopher B. IT Manager Small-Business (50 or fewer emp.) 7/28/2026 "Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support" 5/5 What do you like best about Intermedia Unite? There are several things I like about Intermedia Unite. As with any company, there’s a certain level of turnover, so the ability to remove and reassign phones to a new user is awesome. I also really appreciate being able to review analytics for missed calls and troubleshoot issues on the back end. Whenever there’s an issue, or a feature I’ve forgotten how to use or set up (or simply haven’t needed in a while), reaching out to support has been my number one go-to. I’ve never had a long wait, and they’ve always been able to help me resolve my issue. They’ll point you to where it is in their help files, but they’ll also walk you through what you need to do or even make the adjustment for you. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Honestly, the only real issue for me is the back-and-forth when you need to switch a phone over to a new user. It’s great that you have the control to do that, but I feel the process could be a bit more intuitive and straightforward. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? We are a smaller company so our biggest issue has always been reliability of service. There have been very few issues since we have had them. Even when there are we are immediately notified. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Robert L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert L.") RL Robert L. CEO Small-Business (50 or fewer emp.) 5/16/2024 "Automated Scammer Blocker with Reliable Support" 5/5 What do you like best about Intermedia Unite? I use Intermedia Unite for my business, and I really like the ability to easily set up an automated attendant, which has solved my spam call problem by screening them out. I save a lot of money on my monthly phone bill, and it's really inexpensive because they never raise the prices; it's only about $35 a month. The auto attendant feature is really nice, and the phone hardware I got from them makes things very easy. The app is good, and the service is excellent whenever I have an issue or problem. It's easy to get a hold of somebody, and they provide really great support. Setting it up was very easy with helpful guidance on which phone hardware to get, backed by very helpful customer service. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? I have zero complaints. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? I use Intermedia Unite to solve my spam call problem with its automated attendant and save money on my phone bill, which is just $35 a month. Review collected by and hosted on G2.com. Show More 7/20/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bruce H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruce H.") BH Bruce H. Chief Executive Officer Small-Business (50 or fewer emp.) 4/8/2026 "Clean, Easy, and Perfect for Simple Setup" 5/5 What do you like best about Intermedia Unite? I really like how simple Intermedia Unite is to use, especially for someone who hasn't used it before, like a new speaker. It's super easy to use and doesn't cause confusion among our varied speakers. We offer a lot of webinars over the course of a year, all with different speakers, and this makes Intermedia Unite a very simple platform that's easy to train amongst a large group of people. We've used a lot of different platforms, but Intermedia Unite was the cleanest and easiest. It was fairly easy right from the get go, and there's not a whole lot to it, making it very easy to get started. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? I would like to see the polling feature more integrated and automated. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? I find Intermedia Unite is super easy to use, reducing confusion among varied speakers, and it's straightforward to train large groups on. Review collected by and hosted on G2.com. Show More 4/14/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 4/21/2026 "Seamless, Reliable Communication Across Devices with Powerful Texting and Integrations" 4.5/5 What do you like best about Intermedia Unite? Intermedia Unite allows our team to communicate seamlessly through physical desktop phones, mobile apps, and PC apps. This makes it easy for remote staff to stay reachable even when they’re not in the office, without needing to use their personal number. When someone steps away from their desk, the mobile app effectively acts as an extension wherever they have cell service, so they can still take calls and stay connected. So far, the system has been reliable and dependable. The texting feature has also been very helpful, since it lets our staff communicate with clients and partners without having to share personal cell numbers or purchase cell phones for employees who engage with clients. The mobile and PC apps are easy to use, and were very easy to train staff on use. The wide array of features has offered us a better product at a competitive price point. The integration with our office apps is also helpful, and the AI transcripts of voicemails is fairly accurate. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? The voicemail notification emails were flagged by our email provider as suspicious due the the volume of emails coming through with attached voice recording. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Our old VoIP provider was leaving the VoIP business, so we needed to find a new provider. Intermedia was recommended by a partner, and they connected us with the right people so we could explore the product. It turned out to be a good fit and has given us more resources to communicate in a world where communication is changing rapidly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Daniel Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Q.") DQ Daniel Q. Oral and Maxillofacial Surgeon Small-Business (50 or fewer emp.) 4/8/2026 "Feature-Rich, Affordable VoIP That Fits Our Healthcare Office" 5/5 What do you like best about Intermedia Unite? Intermedia Unite provides my office a VOIP system that is full of features that we need and use as a healthcare provider at a very reasonable cost. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Would like to be able to delete calls from the call log Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? We were previously an AT&T customer using analog phones and a fax line. Intermedia provided us with a full featured system with telephones that we are able to use to perform a number of functions our analog system could not. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gina B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gina B.") GB Gina B. Small-Business (50 or fewer emp.) 4/14/2026 "Seamless Call Management for Small Teams" 5/5 What do you like best about Intermedia Unite? I love the integration of Intermedia Unite with the Unite app as it works seamlessly with our desktop phones. The feature that syncs voicemail messages from our desktop phones to our smartphones is incredibly handy as it allows us to answer calls in real-time, even when we're not in the office. The initial setup was very easy, and everything works seamlessly. I wouldn't change a thing. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Everything about the product is fantastic. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Intermedia Unite helps us promptly answer calls and direct them to the correct extension. Its seamless app integration allows us to handle calls in real time, even when away from the office, and syncs voicemails between desktop phones and smartphones. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erez L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erez L.") EL Erez L. CTO Mid-Market (51-1000 emp.) 7/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Efficient, Friendly Service—Highly Recommend" 5/5 What do you like best about Intermedia Unite? Michael Andreson was great to work with. He was efficient, friendly, and knowledgeable throughout the process. I highly recommend this company. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? There was nothing that I disliked about this company. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? we were integrating with a mutual client. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Fred S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred S.") FS Fred S. Director Small-Business (50 or fewer emp.) 5/5/2026 "Unite Has Everything We Need—and It’s Easy to Use" 5/5 What do you like best about Intermedia Unite? It’s very easy to use, and it has everything we need. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? We like everything about Unite. It has everything we need. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Whenever Intermedia has problems, they usually do not affect us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite NL nancy l. Sales Director Mid-Market (51-1000 emp.) 8/9/2025 "Reliable" 4.5/5 What do you like best about Intermedia Unite? It's scallable. For the most part is works very well and I would not change. I really am glad there are several tools included with out service. We use the Unite for the phone and can also use it as an app for desktop and mobile which is used every day. As the admin, I can add or reduce the amount of user licenses according to our business growth. I have access to call logs and can see our peak call volume times. I can perform team meetings with the anywhere meeting that is also part of our plan. It really does UNITE our workforce. Relatively simple to manage and use. When i need to make a change and not sure about it, Tech support is available and helpful. It's easy to train my new employees on how to use the system. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? the tiered support line. I have to repeat myself many times after being transferred to higher and higher levels at tech support instead of directly working with an assigned representative. Each employee does their best to help. The security authentication while a good concept is 50% good and 50%failure. It's a failure when I can't get verified because email and /or the text codes for verification don't arrive, even though I'm the admin. Seems to be a technical limitation or glitch. But the pros outweigh the negatives which is why I still recommend this company. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? It keeps the communication lines working. Unite basically is well named for it keeps my team united. We all work remotely . The unite app for desktop or mobile is very useful for my sales rep whether working at home or on the road. The app has a chat function that we can use that is faster than relying on email. It's also relatively easy to launch a team meeting or a training session with anywhere meeting built into the app. It can do more but that is all I really use it for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Samarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samarah A.") SA Samarah A. 11/11/2025 "Intuitive Video Conferencing with AI Power" 4/5 What do you like best about Intermedia Unite? I find Anymeeting Video Conferencing incredibly easy to use, which greatly enhances my online meeting experience. The AI capabilities are a standout feature, making it unique among other conferencing platforms. I especially appreciate how I can seamlessly join meetings from either my mobile or laptop, and how easy and quick it is to add other participants. The unified communication tool integrates everything I need for efficient meetings. I also value the AI's assistance during meetings, as it provides helpful responses when I ask questions about topics I'm unfamiliar with. Overall, the features make my online meetings smooth and productive. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? nothing much to say since it works well so far Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? I find Anymeeting Video Conferencing easy to use with AI capabilities that answer my questions during meetings. It supports mobile and laptop access, allowing quick meeting setups and easy friend additions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Intermedia Unite? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Intermedia Unite ](https://www.g2.com/products/intermedia-unite/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 4 years ago What is the difference between AnyMeeting and other web conferencing services? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-difference-between-anymeeting-and-other-web-conferencing-services) GU Guest User • Last activity 9 months ago What is Anymeeting Video Conferencing used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) [ View all Discussions ](https://www.g2.com/products/intermedia-unite/discuss) ## Pricing Options Pricing provided by Intermedia Unite. ### Unite For Teams Pro $22.99 1 User Per Month ### Unite For Teams Enterprise $28.99 1 User Per Month ### Unite Pro $27.99 1 User [ View More Pricing Information ](https://www.g2.com/products/intermedia-unite/pricing) Intermedia Unite Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,429) [ Compare Now ](https://www.g2.com/compare/intermedia-unite-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/intermedia-unite-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-intermedia-unite) ##### ##### Intermedia Unite Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Individual Download Collaboration Tools Screen Sharing Real-Time Chat [ View More Features ](https://www.g2.com/products/intermedia-unite/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/intermedia-unite/competitors/alternatives) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) ##### Explore More [Which are the top performing equity management platforms for preventing cap table errors before they cause legal issues?](https://www.g2.com/discussions/which-are-the-top-performing-equity-management-platforms-for-preventing-cap-table-errors-before-they-cause-legal-issues)[What exit interview management tools work best for collecting honest departure insights at mid-size companies without survey fatigue?](https://www.g2.com/discussions/what-exit-interview-management-tools-work-best-for-collecting-honest-departure-insights-at-mid-size-companies-without-survey-fatigue)[Top tools for producing digital marketing assets](https://www.g2.com/discussions/which-are-the-top-content-creation-tools-for-producing-digital-marketing-assets) [Which IRCM solutions support usage-based billing and service monetization for telecommunications providers?](https://www.g2.com/discussions/which-ircm-solutions-support-usage-based-billing-and-service-monetization-for-telecommunications-providers)[What are the top tools for automating brand asset approvals?](https://www.g2.com/discussions/what-are-the-top-tools-for-automating-brand-asset-approvals)[Pros and Cons Details](https://www.g2.com/products/intermedia-unite/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)