Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Intermedia VOiP service is awesome!"
5/5
What do you like best about Intermedia Unite?

Intermedia is super easy to work with. Their staff know their business and products. They can help you identify the products and services that will be best for your needs. On boarding is great - will answer any questions you have and address all issues you run into. Their HostPilot software and dashboards are top notch and very powerful. There is a LOT of detail regarding your service and setup that you can control yourself. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

The admin dashboard is so powerful it would be helpful to have more in-depth training or searchable guides available. It would also be helpful to be able to EASILY copy one user's settings (like phone speed dials) to another user's phone. Review collected by and hosted on G2.com.

Nick  M.
NM
Nick M.
Owner
Small-Business (50 or fewer emp.)
"Great Product with great price"
5/5
What do you like best about Intermedia Unite?

The amount of features for the price is hard to beat. I have used other VoIP services and Unite is the easiest to set up and integrate into business workflow. Support is only a phone call away. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

The reporting for toll-free numbers needs to be more robust. right now the administrator cannot generate those reports. Support for the most part is great occasionally you get someone with whom you cannot communicate with clearly Review collected by and hosted on G2.com.

SH
Shannon H.
Mid-Market (51-1000 emp.)
"Worked great from day one"
5/5
What do you like best about Intermedia Unite?

I'm not at the mercy of AT&T anymore for connection. The quality and pricing are much better. We don't use the whole suite, just SIP Trunking services with our 3CX PBX. If our internet should go down it forwards to a cell phone we designated automatically. Only used support 2 times and one of them just was just to set the number forwarding up when our fiber was cut. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

So far ... I haven't found anything bad about using the service. Review collected by and hosted on G2.com.

KR
Kim R.
Small-Business (50 or fewer emp.)
"Third time the charm - several companies benefited"
5/5
What do you like best about Intermedia Unite?

Withthe ease of implementation, and customer support readily available Intermedia Unite is one of the best PBX platforms I have had the joy of using. You can start with a few of the number of features available, and add-on as needed. The ease of integration into the office environment it makes it a high value with ease of use for any administrator and and end users alike. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Sometimes it is hard to get a hold of support, but once done, they are good. Review collected by and hosted on G2.com.

Yolanda S.
YS
Yolanda S.
Director of Operations
Small-Business (50 or fewer emp.)
"Very Convenient"
5/5
What do you like best about Intermedia Unite?

It is very convenient to receive voice mails as an email. It makes it handy when I need to forward the voice mail to another staff member. I do this every day. Having the Web Fax helps us interact with clients who chose this format. Inermedia meets all of our phone needs. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

The transition to the new platform was painful. I don't think I have all of the features I use to have working again. Review collected by and hosted on G2.com.

David N.
DN
David N.
Co-founder & Managing Principal
Small-Business (50 or fewer emp.)
"Intermedia -- great tool business communications and a great value!"
4.5/5
What do you like best about Intermedia Unite?

Intermedia has been a great tool in all my business communications. I love the ability for calls and texts from my desktop, phone and mobile device as needed. Customer supoort is first rate; they are timely, professional and well versed in their tools and products. The platform is easy to use and intuitive. I am pleased at the number of tools the platform has and for such a low monthly price. Intermedia is a great value! Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

My only constructive note is it would be great if the text feature had emojis similar to iPhone and Android. This is not a huge issue for me, but I would guess that is a feature they are working on. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy to use ,good HD audio and video quality"
4.5/5
What do you like best about Intermedia Unite?

Experience clear and high-quality video and audio during meetings Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Nothing dislike but one thing that scheduling meetings needs a computer for full access. Review collected by and hosted on G2.com.

Todd M.
TM
Todd M.
President
Small-Business (50 or fewer emp.)
"Extremely reliable and meets all our needs"
4/5
What do you like best about Intermedia Unite?

Reliability, functionality, value, support. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

The solution has worked well and honestly, there is nothing I dislike about Intermedia Unite. Review collected by and hosted on G2.com.

JA
Jon A.
IT
Mid-Market (51-1000 emp.)
"Review of Intermedia"
4.5/5
What do you like best about Intermedia Unite?

The ease of adding new people to the system and getting them set up. The ease of implementation is good and makes my job a lot easier to complete. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Not sure there is an issue here, so far, I have nothing negative to say about them. Review collected by and hosted on G2.com.

Kanwal I.
KI
Kanwal I.
Young Women Volunteer Worker
Small-Business (50 or fewer emp.)
"Anymeeting is user-friendly for small businesses."
5/5
What do you like best about Intermedia Unite?

The simplicity and ease of use stand out as the best features of Anymeeting Video Conferencing. Setting up meetings, inviting participants, and accessing essential features like screen sharing are straightforward, making it accessible for users of all technical levels. Additionally, its affordability compared to some competitors makes it an attractive option for small businesses and individuals. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

One drawback of Anymeeting Video Conferencing is its limited customization options. Users may find the lack of flexibility in branding and interface customization somewhat restrictive, especially if they're looking to create a more personalized experience for their attendees. Additionally, occasional glitches or stability issues during meetings can disrupt the flow of communication and affect user experience negatively. Review collected by and hosted on G2.com.