Sourav M.
SM
Sourav M.
Insurance sales
Accounting
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Inside of Anymeeting Video Conferencing"
4.5/5
What do you like best about Intermedia Unite?

It is difficult to do meeting in various apps, but here it is all in one. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

There is nothing to dislike, but at times there is a lag in software. Review collected by and hosted on G2.com.

TO
Tom O.
Compliance Manager
Small-Business (50 or fewer emp.)
"Great Experience"
5/5
What do you like best about Intermedia Unite?

I find it easy to use and understand and user friendly and as I age that is huge to me Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Honestly I use it to review pjone calls and email for compliance reasons and again I find it easy to use and understand and it is very effective and effecient for what I need to acomplish Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"VOIP made Simple"
5/5
What do you like best about Intermedia Unite?

The interfaces are clean, easy to read/use, and simple. Integration with MS Teams is basically seamless. The support from our implementation team was fantastic. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

If you're twisting my arm for negative feedback then I would like to see more consistency in the admin portal. It's only fair to mention that I've definitely worked with WAY worse. Review collected by and hosted on G2.com.

Brian "Sully" S.
BS
Brian "Sully" S.
Principal
Internet
Small-Business (50 or fewer emp.)
"Great system, excellent team"
5/5
What do you like best about Intermedia Unite?

The Unite system is a great upgrade over the previous SIP-T interface. We were able to accomplish all our setup ourselves with the context help. When we have had questions or needed service adjustments, the Intermedia team has always been skilled, helpful and accommodating. I'm very pleased with our service. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

I honestly have no complaints. Our phone system operates perfectly and with minimal effort on our part. Review collected by and hosted on G2.com.

RM
Rebecca M.
IT Manager
Mid-Market (51-1000 emp.)
"Great Products"
5/5
What do you like best about Intermedia Unite?

Easy to use. Freedom to change settings. Customer Support is ALWAYS helpful. I have yet to have a bad instance or bad experience with any product, or even people there. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

I have yet to find anything I dislike about Intermedia Unite! Review collected by and hosted on G2.com.

VI
Veronica I.
Office Manager
Small-Business (50 or fewer emp.)
"I enjoy texting from my PC"
4/5
What do you like best about Intermedia Unite?

I enjoy texting to the clients from my PC. I can also share some types of files while in the SMS side of UNITE. Clients prefer a text rather than a call when scheduling services. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

The fax is a problem area. We have followed steps to set it up and faxed 1 time. Now we cannot figure out how to Fax or get a Fax. Customer support was helpful to get it set up with us. Faxing is not a priority for us since email is a better option most of the time. Review collected by and hosted on G2.com.

John Patrick H.
JH
John Patrick H.
Licensed Risk Advisor
Small-Business (50 or fewer emp.)
"Excellent Service"
5/5
What do you like best about Intermedia Unite?

The user friendly system makes my job of managing all necessary tasks very efficient and reliable. As a client of Intermedia for more than 20 years, I've always been very satisfied with the communication's platform, the ease of integrations, and handling how all our incoming calls are setup and routed. The frequency of use and changes we make on an annual basis is easy to implement. And on the very few occassions I have needed customer support, they have always been helpful and quickly resolve the issue at the time. They are a true leader in the field. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

There isn't anything specific about Intermedia Unite that is negative, which in today's business climate is usually hard to say. Review collected by and hosted on G2.com.

eva r.
ER
eva r.
Accounting
Small-Business (50 or fewer emp.)
"Phones"
5/5
What do you like best about Intermedia Unite?

I live this service. Offers long distance, some international calls, call forwarding, group conference call and many more for One low price. Great customer service Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Getting use to all the different functions. It takes a little while Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"The best VOIP System for our small business!"
5/5
What do you like best about Intermedia Unite?

Intermedia Unite was one of the easiest decisions when starting our business 5 years ago. From starting with a small office staff of 3, to our current office team of 10, Intermedia has been able to keep pace with our growing business, providing the communication functions we need to seamlessly work from multiple locations. While it might feel overwhelming at first, the integration team walked us through every step to ensure our system was ready to launch, with the features we needed. While we have rarely ran into issues, their customer service is incredibly fast and efficient when support is needed. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

It can feel a bit overwhelming to get started. There were many features not applicable to us, so to navigate through all the options, can feel daunting at first. Review collected by and hosted on G2.com.

RB
Roberta B.
Patient Service Coordinator and Front Desk Manager
Small-Business (50 or fewer emp.)
"Always a great experience"
5/5
What do you like best about Intermedia Unite?

They have a great customer service and support team. Issues are always resolved and I would like to give a special shout out to our customer specialist, He is amazing and so helpful at any time that contact him. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Service has been attentive, and productive so far.Nothing to truly dislike. Review collected by and hosted on G2.com.