Vimal P.
VP
Vimal P.
Desktop Support Engineer
Financial Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best video conferencing tool"
5/5
What do you like best about Intermedia Unite?

The HD audio and video quality is crystal clear, making meetings feel both personal and professional. The clarity is impressive, allowing even subtle facial expressions to be captured. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

The user interface of AnyMeeting can feel somewhat dated, particularly when compared to more modern platforms like Zoom or Google Meet. Its design isn’t as sleek or intuitive, which may pose challenges for first-time users. Additionally, the platform offers fewer third-party app integrations, such as Slack, Trello, or CRM tools, which could be a disadvantage for teams that depend on a seamless, connected workflow. The mobile app, while functional, does not match the polish or responsiveness found in the desktop version. During large meetings or when there is heavy screen sharing, I have noticed occasional lag, especially if the internet connection is not strong. Although AnyMeeting does support webinars, its features in this area are fairly basic, with limited options for breakout rooms, polls, and audience engagement tools compared to other platforms. Review collected by and hosted on G2.com.

Meagan S.
MS
Meagan S.
Director of Infrastructure
Mid-Market (51-1000 emp.)
"I would reccomend"
5/5
What do you like best about Intermedia Unite?

1. Support is quick - there are a lot of support articles

2. Flexible

3. Customize things for you (not something our other phone companies have done in the past) - They will try and make things work for you and your company (options don't all have to be standard)

4. They also have a Call Center product.

5. One of the only companies that will work with a Chromebook.  They have - 3-way calling for web app on Chromebooks. Large amount of rep support - help with billing questions - road map - always quick to answer and respond. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

1. The dashboard could be more intuitive

3. Could offer a larger array of headsets and different price ranges Review collected by and hosted on G2.com.

Stecy D.
SD
Stecy D.
Senior Content Writer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Multi-functional video conferencing"
4/5
What do you like best about Intermedia Unite?

Easy to use online webinar tool with high audio and video quality.It is the perfect amalgamation of interactive tools and artificial intelligence capabilities. In comparison to other video conferencing software. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Too many ads if you are using the unpaid version. The paid version is a tad bit expensive.Maybe reducing the amount of paid version would help. The number of ads are way too many though. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Great Service with Extremely Knowledgeable Staff"
5/5
What do you like best about Intermedia Unite?

I overall have had a great experience with Intermedia Unite, from transitioning to it at the start of service to daily use of it. The onboarding team at time of transitioning/start of service was amazing, responsive and knowledgeable - on top of being patient and fully answering inquiries about how it all works. The limited times I've had to reach out to technical support for issues that have occurred - which are few and far between - I again find myself working with pleasant, professional, and most importantly very knowledgeable people to achieve quick resolution. I also appreciate the emailed updates on technical issues that have arisen and are being worked on by Intermedia, from when the issue is realized, progressing along, and completed. This kind of transparency assures me that we are working with an above-board company that cares about its public perception. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

I have not run into any downsides with Intermedia Unite Review collected by and hosted on G2.com.

Brian A.
BA
Brian A.
Promotions Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"HD Video Meetings and Seamless Collaboration"
5/5
What do you like best about Intermedia Unite?

Host and join meetings with HD video, audio, screen sharing, phone dial‑in support, and other collaboration/meeting‑tools Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

As with any video conferencing tool, actual quality (video/audio) will depend on participants’ network, device, etc. Review collected by and hosted on G2.com.

Kimber S.
KS
Kimber S.
Office Manager
Small-Business (50 or fewer emp.)
"Intermedia Unite"
4/5
What do you like best about Intermedia Unite?

Everything is always just taken care of. There are very few issues with performances, etc. but when there are, the team seems to already be aware and working on the problem before I even know there is a problem. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Sometimes I just need a human to speak to so I can better understand how something works. I don't necessarily have time to review documentation and online support (anywhere - not just at Intermedia) tends to not have complete or detailed enough answers or somehow seems to totally miss the point. Review collected by and hosted on G2.com.

Verified User in Warehousing
UW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"Great Reliable VOIP"
5/5
What do you like best about Intermedia Unite?

I run a small business that has been using Intermedia for over 4 years. Overall a good value, reliable service with aboe average support. No tech is perfect, but they communicate the are outage and respond quickly to resolve issues. We don't take advantage of many included services which make Intermedia an even better value if you have a need for 'bells and whistles'. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

No real complaints. Web naviagation takes a little getting used to. I am sure I am missing some tools becuase it is a little cumbersome. Relatively easy to do the main stuff though - voice mails access/assiging extenstions/etc. Review collected by and hosted on G2.com.

Richard G.
RG
Richard G.
CEO/Founder
Small-Business (50 or fewer emp.)
"Intermedia Unite is a powerful alternative to Zoom for conferencing and Salesforce for CRM"
4.5/5
What do you like best about Intermedia Unite?

I've been using Intermedia Unite for 5+ years now as a one stop shop for collaboration, VoIP calls, CRM, Messaging, and Webinars. It's an easy to use platform that also has a very intuitive mobile app as well. From a pricing standpoint is less expensive than some of the major name brands while offering equal functionality.

There customer support is excellent, a rare quality in this day and age. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

One feature that I think needs improvement is the ability to be able to delete messages for businesses that are not required to archive text messages. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Web, Social Media, Communications Manager,
Small-Business (50 or fewer emp.)
"Excellent Service and VoIP Quality Calls"
5/5
What do you like best about Intermedia Unite?

It is easily accessible to all of our users and on all of their computing and phone devices. The apps are super easy to implement and the updates are installed flawlessly, with little user interruption. Excellent Customer support team answers all questions, typically on the first call. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

Intermedia Unite Desktop App can use improvements, for example, how it notifies users when there is a new text. Review collected by and hosted on G2.com.

EM
Elijah H M.
"User-Friendly and Ready to Go"
5/5
What do you like best about Intermedia Unite?

I really appreciate how user-friendly Anymeeting Video Conferencing is. Setting it up was extremely easy, and I value the flexibility it offers to use it anywhere. The platform significantly enhances communication by allowing us to see each other, which is essential for effective interaction. Review collected by and hosted on G2.com.

What do you dislike about Intermedia Unite?

I would prefer the interview process to be shorter. It feels like it could get straight to the point more quickly, enhancing the overall experience. Review collected by and hosted on G2.com.