--- title: Intermedia Unite Reviews meta_title: 'Intermedia Unite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 522 reviews by the users' company size, role or industry to find out how Intermedia Unite works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 522 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Intermedia Unite Reviews **Vendor:** Intermedia **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 522 ## About Intermedia Unite Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts. ## Intermedia Unite Pros & Cons **What users like:** - Users value the **quick and effective customer support** from Intermedia Unite, enhancing their overall experience and reliability. (14 reviews) - Users appreciate the **ease of use** of Intermedia Unite, finding it user-friendly and effective for communication needs. (14 reviews) - Users value the **knowledgeable and responsive customer support** of Intermedia Unite, enhancing their onboarding and technical issue resolution experience. (9 reviews) - Users appreciate the **intuitive design** of Intermedia Unite, making communication seamless and user-friendly for all ages. (9 reviews) - Users value the **reliability** of Intermedia Unite, appreciating consistent performance and excellent support throughout their experience. (9 reviews) - Flexibility (6 reviews) - Helpful (6 reviews) - Quick Setup (6 reviews) - Easy Communication (5 reviews) - Security (5 reviews) **What users dislike:** - Users face **internet dependency issues** with Intermedia Unite, leading to dropped calls during network challenges. (3 reviews) - Users often face **administrative complexities** in Intermedia Unite, leading to frequent calls for support and concerns over consistency. (2 reviews) - Users report **admin control issues** with Intermedia Unite, leading to complexities that frustrate new administrators. (2 reviews) - Users experience frequent **connection issues** with Intermedia Unite, leading to dropped calls and frustration during use. (2 reviews) - Users often face **poor customer service** , experiencing frustrating transfers and unresolved issues despite polite support staff. (2 reviews) - Users face **poor support communication** and often resolve issues independently due to limited assistance from customer support. (2 reviews) - Users find the product **expensive** , especially with additional fees for credit card processing that inflate overall costs. (2 reviews) - Inadequate AI Integration (2 reviews) - Integration Issues (2 reviews) - Users find the **limited features** of Intermedia Unite overwhelming and struggle with navigation and accessibility. (2 reviews) ## Intermedia Unite Reviews ### 1. Easy to use, streamline workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Harshal s. | Deputy Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Intermedia Unite?** Fast and expertly, pro features are recording meeting and keep notes. **What do you dislike about Intermedia Unite?** The UI interface can be better. Other wise good app for video conferencing. **What problems is Intermedia Unite solving and how is that benefiting you?** Fast and easy to use. Video quality is seamless. ### 2. Easy and simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Intermedia Unite?** Extensive features, improves business communications and customer experiences **What do you dislike about Intermedia Unite?** It's a bit pricey than others and too many ad-ons **What problems is Intermedia Unite solving and how is that benefiting you?** business communications ### 3. Best video and audio quality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Intermedia Unite?** Best video and audio quality and better customer experience **What do you dislike about Intermedia Unite?** Nothing every this is good, best app i have ever used **What problems is Intermedia Unite solving and how is that benefiting you?** It has benefitted me with better experience of working ### 4. Excellent tool for calling **Rating:** 5.0/5.0 stars **Reviewed by:** Juan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Intermedia Unite?** I like because it´s easy to use and I can use it on my phone **What do you dislike about Intermedia Unite?** If I change my password, I have to ask support to install it again on my phone **What problems is Intermedia Unite solving and how is that benefiting you?** Calling clients ### 5. Intermedia review from EOH LLC **Rating:** 4.5/5.0 stars **Reviewed by:** Eric M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Intermedia Unite?** Quick installation turnaround, and ease of deployment **What do you dislike about Intermedia Unite?** Voicemail is too simplified. Not enough options for customization. Change in persons voice recording for prompts. Sounds like person is sick. **What problems is Intermedia Unite solving and how is that benefiting you?** UCaas platform for cheap price. Lots of options and easy to deploy. Video conferencing for remote work and conference calls on the fly at no extra charge. ### 6. Excellent business phone application **Rating:** 5.0/5.0 stars **Reviewed by:** Dax H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Intermedia Unite?** Intermedia Unite is affordable, easy to use and does not require a lot of expensive equipment. **What do you dislike about Intermedia Unite?** I haven't found anything that I don't like about the service. **What problems is Intermedia Unite solving and how is that benefiting you?** Intermedia provides me with a business phone for my home office without having to use the expensive platforms. ### 7. Intermedia for small CPA business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Intermedia Unite?** Professional style telephone features. Our clients have no idea that we are a small business. The features included with the phone allow for professional handling of calls. **What do you dislike about Intermedia Unite?** Faxes are a bit difficult to figure out, but I use a different fax system, so this has never been a concern for me. I think a more intuitive method of making and finding faxes is needed. **What problems is Intermedia Unite solving and how is that benefiting you?** In one product we get professional style telephone, fax, text, Zoom-type feature, etc. Our 4 employees are in 2 separate states, but you would never know it. It is easy to use. ### 8. Extremely Satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** shawn s. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Intermedia Unite?** Service has always been exceptional. When we had data problems we were able to switch to app and continue handling our customers needs. **What do you dislike about Intermedia Unite?** Honestly there is nothing negative that I have discovered. **What problems is Intermedia Unite solving and how is that benefiting you?** Helps to minimize overall costs. ### 9. I have already completed this reveiw!!!!!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Roger A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Intermedia Unite?** Because my time is divided by multiple locations , with Intermedia Unite, I can perform services at each location seamlessly and in realtime without traveling. It is an excellent and economical service. **What do you dislike about Intermedia Unite?** I have not experienced any problems with this product. I wish that I had switched long ago. **What problems is Intermedia Unite solving and how is that benefiting you?** Because my time is divided by multiple locations , with Intermedia Unite, I can perform services at each location seamlessly and in realtime without traveling. It is an excellent and economical service ### 10. Easy to use video conferencing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Nilanjan N. | Senior Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Intermedia Unite?** The smooth user interface and capability to cater to users even in bad internet conditions this tool shines the most **What do you dislike about Intermedia Unite?** Not so much fond of the emojis provided for the chat option , this can be inproved a lot **What problems is Intermedia Unite solving and how is that benefiting you?** We have used this tool for our daily stand ups and quarterly demos ### 11. Intermedia is a complex voip system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Intermedia Unite?** i can get calls at my desk or cell phone **What do you dislike about Intermedia Unite?** it is almost too complex. the answers are in there but it takes a call to tech support to find them **What problems is Intermedia Unite solving and how is that benefiting you?** communications ease ### 12. Love the system! **Rating:** 5.0/5.0 stars **Reviewed by:** JP R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Intermedia Unite?** We have enjoyed the system's technical capabilities, emailing the actual voice mail and the technical support is outstanding! **What do you dislike about Intermedia Unite?** Sometimes the inability to answer my cell when it is ringing on my office line. **What problems is Intermedia Unite solving and how is that benefiting you?** None. ### 13. It was an extremely smooth transition from our old system and has worked perfectly since installed. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Intermedia Unite?** The functionality of the system. It has everything we need to operate smoothly. **What do you dislike about Intermedia Unite?** There is nothing I have found as of yet that we dislike. **What problems is Intermedia Unite solving and how is that benefiting you?** There are no problems at the moment. ### 14. Max uptime, courteous Cust Serv **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Intermedia Unite?** Ease of use. Ease of verifying entries of data. **What do you dislike about Intermedia Unite?** Password setup can be difficult. Has to request assistance when upgrade of SW was needed **What problems is Intermedia Unite solving and how is that benefiting you?** Phone services for clients and customer service. ### 15. intermedia Unite is AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Intermedia Unite?** The convenience and the user-friendliness. **What do you dislike about Intermedia Unite?** There is nothing that I dislike about Intermedia Unite. **What problems is Intermedia Unite solving and how is that benefiting you?** Ease of use and ability to access when out of the office. ### 16. Satisfied user for 5 years **Rating:** 5.0/5.0 stars **Reviewed by:** Larry D. | dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Intermedia Unite?** Great customer service and dependable phone connections. **What do you dislike about Intermedia Unite?** nothing. the system is working great! I dislike nothing!! **What problems is Intermedia Unite solving and how is that benefiting you?** Great phone service and communication with patients. ### 17. Excellent customer support and product is very reliable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Intermedia Unite?** Customer support. VOIP service is very reliable. **What do you dislike about Intermedia Unite?** Nothing. All communication with Intermedia have been a positive experience. **What problems is Intermedia Unite solving and how is that benefiting you?** Have not encountered any problems. ### 18. If you want to call anyone, use Intermedia **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Intermedia Unite?** You can call anyone around the world, and easy to use on a laptop and phone **What do you dislike about Intermedia Unite?** it´s easy to use, however, i haven't used the other feature it has **What problems is Intermedia Unite solving and how is that benefiting you?** Calling clients ### 19. Fast, easy and a tremendous value **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Intermedia Unite?** the process to convert from landlines to voip was fast, easy and saved us a lot of money. highly recommend Intermedia. great service and support. **What do you dislike about Intermedia Unite?** no complaints in the 5+ years we've used the service **What problems is Intermedia Unite solving and how is that benefiting you?** gave us dependable phone service that integrated with our cell phones and the ability to seamless work from home during the covid lockdowns ### 20. Very good services and support for the price point. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael J b. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Intermedia Unite?** Their support is most helpful and responds as quickly as possible to resolve them. **What do you dislike about Intermedia Unite?** There is nothing I dislike about the service at this time. **What problems is Intermedia Unite solving and how is that benefiting you?** They are allowing me to use the service for my business to get a dedicated phone service that is not attached to a local phone company. ### 21. Intermedia Unite Review **Rating:** 5.0/5.0 stars **Reviewed by:** Dean K. | President / CEO, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2022 **What do you like best about Intermedia Unite?** As a user, intermedia has the features I need that are easy to use! **What do you dislike about Intermedia Unite?** you are available all the time, but can be turned off. **What problems is Intermedia Unite solving and how is that benefiting you?** I needed mobility and got that all-in-one application on my desktop and cell phone. I can look like I am in the office from anywhere. I can text, call and get my files and voicemail all in one place! ### 22. One of the best platform to get connected with your team mates. **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit V. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Intermedia Unite?** The best thing is its very fast and light weight , here we can schedules our meetings and it provides high quality audio and video support **What do you dislike about Intermedia Unite?** There is nothing to dislike, everything is just perfect. **What problems is Intermedia Unite solving and how is that benefiting you?** Problem of meeting people in personal is getting solved through this, we can easily connect through this and talk to our team mates. ### 23. Great easy to use system for a fair price. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Intermedia Unite?** Not complicated to operate, plus I like that each phone has a dedicated number. The equipment is of good quality and has been very dependable. It has saved money from the cost of our old system. Easy to retrieve messages. **What do you dislike about Intermedia Unite?** It may not have all the bells and whistles of our previous system, but they were not needed or used. This system meets our needs with no problems. There are no extension buttons on the phones. I'm sure you may have phones with them for a higher cost. **What problems is Intermedia Unite solving and how is that benefiting you?** The system has made getting our voicemail and seeing missed calls easier. ### 24. Great phone service and software **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth H. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Intermedia Unite?** the platform is easy to use and set up and has more features at the same price point than most competitors. The customer service is by far superior to all the other services we have worked with. **What do you dislike about Intermedia Unite?** I don't love how intermedia cant move elevate/unite accounts from one partner to another or even users from one account to another without completely recreating the account. I bought out a local competitor and wanted to move some accounts he had to my own partner account and it took way longer than necessary, however, customer service is amazing and did what they could to make the process as painless as possible. **What problems is Intermedia Unite solving and how is that benefiting you?** hosted phone service, online meetings and inter office chat functionality are key sellers, the find me follow me feature is nice as well and the fact that clients can call from their cell pphones and have it show as the business number is great ### 25. Great products and great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro M. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Intermedia Unite?** We've used Intermedia's Voice system for a few years now and we love everything about it, including how much we pay for the service. **What do you dislike about Intermedia Unite?** Setting up a new account and hiring new services were both a little time consuming and labor intensive. **What problems is Intermedia Unite solving and how is that benefiting you?** Being able to call clients on the go without using my personal cellphone has been a lifesaver! ### 26. Sales Support Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie E. | Sr. Sales Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Intermedia Unite?** Everything I need to operate and reach my coworkers working from home. User-Friendly chat is beneficial and productive. Soft phone is also very convenient. Everything I need to be very productive from home. **What do you dislike about Intermedia Unite?** I have not found anything I dislike yet. **What problems is Intermedia Unite solving and how is that benefiting you?** Yes, more productive. Able to work as if in the office, without office distractions. ### 27. Great value and reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** William B. | Chairman, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Intermedia Unite?** It has what I need for a reasonable price and the service is very reliable. **What do you dislike about Intermedia Unite?** I have not had any issues with the services. **What problems is Intermedia Unite solving and how is that benefiting you?** Provides reliable communication services for my business. ### 28. Elevate-Connect Service **Rating:** 4.0/5.0 stars **Reviewed by:** Luis M. | Telecommunication Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Intermedia Unite?** The mobile integration that comes with the basic pack and the e-mail integration works great **What do you dislike about Intermedia Unite?** Marketing Material, the limited technical access to certain programming areas, the lack of resiliency or local survivability **What problems is Intermedia Unite solving and how is that benefiting you?** It is a competitive solution and provides the basic functionalities for the SMB ### 29. Smart and powerful virtual meeting app just right for every businees **Rating:** 4.5/5.0 stars **Reviewed by:** Javed y. | Manager IT and TEVT Trainings, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about Intermedia Unite?** The dependability, adaptability, and consistency of cloud correspondences permit the business to occur from any place. Intermedia's single, consistent, exhaustive, instinctive, and secure cloud stage permits it to happen better. With 99.999% uptime administration level arrangements, J.D. Power-affirmed specialized help, one administration entry, and one month-to-month charge, Intermedia Makes Crossover Work. Better. **What do you dislike about Intermedia Unite?** meeting disturbance due to popups for reviews. The android app has practically limited options. **What problems is Intermedia Unite solving and how is that benefiting you?** Some of the outstanding features of this platform are: 1- Crystal clear HD video and audio quality 2- Screen share viewing capabilities 3- Attendee controls in the palm of your hand ### 30. Best video conferencing app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Intermedia Unite?** Screensharing Live chat White boarding Video quality **What do you dislike about Intermedia Unite?** Nothing as of now . I find it best to use. **What problems is Intermedia Unite solving and how is that benefiting you?** It's helping in proper and timely scheduling of the meetings and live screening sharing is more beneficial ### 31. Intermedia Unite is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor G. | Estate Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Intermedia Unite?** I like how the website is much more user friendly and I am easily able to update things and explore all of the features it has to offer. **What do you dislike about Intermedia Unite?** Some things are still not very user friendly. I Wish I could update the VM prompts online and did not have to call in. **What problems is Intermedia Unite solving and how is that benefiting you?** They are making the website and the app much more user friendly. I am utilizing many more features now, than I did before. ### 32. Anymeeting: Compact video conferencing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Rokan H. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Intermedia Unite?** Anymeeting is very easy to use with lots of features like screen sharing, interactive meeting room, and whiteboard options. Conducting client meetings and online webinars can be easily performed using Anymeeting with ease. Good performance on low connection is also a great feature I liked using Anymeeting. **What do you dislike about Intermedia Unite?** The user interface (UI) seems a little bit old-fashioned and heavy to me. They should bring more light features and customized theme options. Also, sometimes the app crashes on the first go. I think Anymeeting team is working on these. **Recommendations to others considering Intermedia Unite:** A great option if someone is looking for a great substitute for Zoom. As it is very easy to use, budget-friendly and provides great performance on low-end internet connection. **What problems is Intermedia Unite solving and how is that benefiting you?** For Client meetings, Off-shore client presentations and group meetings, Anymeeting provides great support. Stability on low connection is another key features of Anymeeting. ### 33. All good experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** greg h. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Intermedia Unite?** Price, money saved, services used, great **What do you dislike about Intermedia Unite?** cant think of anything to say negative.. **What problems is Intermedia Unite solving and how is that benefiting you?** saving money. ported number used for 15 years ### 34. Intermedia, a reliable email hosting company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Intermedia Unite?** Very stable email services. I don't remember any downtime. **What do you dislike about Intermedia Unite?** The archive solution is not convenient for email search. **What problems is Intermedia Unite solving and how is that benefiting you?** Intermedia provided 2FA that fits our need for strong email security. ### 35. Quality isn't the greatest **Rating:** 3.5/5.0 stars **Reviewed by:** Gaetano B. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Intermedia Unite?** Customer service is exceptional. They go above an dbeyond. **What do you dislike about Intermedia Unite?** Sometimes the quality of the calls is not great **What problems is Intermedia Unite solving and how is that benefiting you?** The availability to receive calls throughout the center has been a tremendous upside. ### 36. Thorough tech support especially when problem is escalated to senior techs. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff J. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Intermedia Unite?** Helpful with Microsoft suite, exchange email and voice systems. **What do you dislike about Intermedia Unite?** Sometimes first level techs are not educated enough and follow the scripts to closely. **What problems is Intermedia Unite solving and how is that benefiting you?** Our phone, email and software suite easily grows as our compay grows. ### 37. Terrific service & support **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa O. | NJ Copywriter and Chief Creative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Intermedia Unite?** From sales and training to technical support, our experience with Imtermedia has been amazingly smooth. **What do you dislike about Intermedia Unite?** No downsides in the 12 months we've been using their service. **What problems is Intermedia Unite solving and how is that benefiting you?** Reliability and quality has been as expected. ### 38. Very useful for all types of practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Angel D. | Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Intermedia Unite?** I was able to use it without VPN which is very helpful for outsourcing employees like me. It is easy to use and very straightforward. **What do you dislike about Intermedia Unite?** Nothing much. When theres a glitch or error Support Team are very helpful and patient. **What problems is Intermedia Unite solving and how is that benefiting you?** The multiple calls we are receiving. The settings they adjusted for our practices helps us to catch more clients calls than ever. ### 39. Anymeeting guaranteed and successful tool for video conferences. **Rating:** 4.0/5.0 stars **Reviewed by:** sofia r. | medical director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Intermedia Unite?** I consider that Anymeeting is an effective tool to train both national and international online meetings since it offers us excellent functionalities to obtain good video resolution with the work teams, allows workshops to be held remotely, and allows them to communicate quickly and easily. Since the connectivity of the service is fast due to its well-structured browser and its very well-developed interface, this allows us to use it without problems when making videoconferences. **What do you dislike about Intermedia Unite?** I would like for this service to offer better packages when buying the application since it is a bit expensive and the limited time of use is very short where they should offer better offers so that more users can afford it easily and be able to use it for their needs remote among others. their mobile application is very slow and even sometimes contains very little information about the service, they should update it and add more content and more features. **Recommendations to others considering Intermedia Unite:** I recommend this system so that you can make your shared calls since it offers you up to a certain high capacity of participants on the same screen where you can use it for your workshops, videoconferences, meetings, among others with your work teams or users with good functionality for that you can have your videoconferences without problems, it also has well-developed technical support that responds instantly to any questions about the service and solves them immediately, which is ideal for using it without complications. **What problems is Intermedia Unite solving and how is that benefiting you?** We use Anymeeting for our meetings with doctors from all over the world since it allows us to hold videoconferences quickly with excellent audio resolution and also allows us to record our discussion topics at the time of the call, which is a very ideal use to improve our communication with users and having better conversations, is using that saves us a lot of time since we can use it from anywhere we are and without any problems, since it is a service with good connectivity. ### 40. Best small/medium size business cloud phone system I seen. **Rating:** 5.0/5.0 stars **Reviewed by:** Steven W. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Intermedia Unite?** the flexability of the system and the ease of porting the existing numbers into the system **What do you dislike about Intermedia Unite?** Havent found one yet, Customer technical support could be streamilned a bit. Had to go through a number of gatekeepers to get to someone with knowledge **What problems is Intermedia Unite solving and how is that benefiting you?** it replaced a dying PBX system with very expensive trunks, all in less than 10 days start to finish. ### 41. We appreciate the service **Rating:** 5.0/5.0 stars **Reviewed by:** Rene V. | Operations Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Intermedia Unite?** Ease of use- clear prompts- helpful customer service **What do you dislike about Intermedia Unite?** We have had several digital dropped calls **What problems is Intermedia Unite solving and how is that benefiting you?** Being able to take our business outside the workplace and on the road and across the nation and be more productive ### 42. Great product, reasonable price **Rating:** 5.0/5.0 stars **Reviewed by:** Sherry E. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Intermedia Unite?** Clarity of calls and features that allow getting your calls on the go. **What do you dislike about Intermedia Unite?** Having to program each phone separately. **What problems is Intermedia Unite solving and how is that benefiting you?** Reliable phone service ### 43. One of the best upcoming video conferencing App **Rating:** 5.0/5.0 stars **Reviewed by:** Godfrey C. | Technical Quality Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Intermedia Unite?** In order to display your slides, you do not need to use a screen-sharing process. Besides that, there's a ton of recording and storage capacity at your fingertips! **What do you dislike about Intermedia Unite?** The timings that are set by default could seem strange at times. When I schedule a teleconference, the date is moved to the next day, rather than being left as it is present. The migration to Microsoft teams has been completed at this time for the company. **What problems is Intermedia Unite solving and how is that benefiting you?** It was useful in virtual meetings, particularly during the days when Covid-19 was at its highest point throughout the world. The company saved on travel and training costs. ### 44. Excellent technology **Rating:** 5.0/5.0 stars **Reviewed by:** Michael V. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Intermedia Unite?** the full integration of Phone, Applications and Email services **What do you dislike about Intermedia Unite?** Billing statements are not easy to record **What problems is Intermedia Unite solving and how is that benefiting you?** Do not know of any ### 45. Great service & reliable suport! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Intermedia Unite?** Accessibility from multiple locations and situations. Detailed reporting and sta **What do you dislike about Intermedia Unite?** None really. The speed of the internet line that we had to upgrade it anyway. **What problems is Intermedia Unite solving and how is that benefiting you?** Detailed log of user performance and tracking calls. ### 46. Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Intermedia Unite?** If and when I call for help there is always someone there and I don't have to wait for service. **What do you dislike about Intermedia Unite?** Nothing, I like all aspects of the system so far. **What problems is Intermedia Unite solving and how is that benefiting you?** Office communication ### 47. Review for Anymeeting Video conferencing **Rating:** 4.5/5.0 stars **Reviewed by:** Harsh V. | Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Intermedia Unite?** All business meetings and chat groups can be moderated under one app that is so easy and has nice ui to use. All video conferencing features are available at a very affordable price for any type of industry. **What do you dislike about Intermedia Unite?** Although it shows everything in HD when connected to a good wifi network but when it comes to moderated ranged network it starts hanging and shows bad quality image . Kicks off users in between sometimes for no reason. **What problems is Intermedia Unite solving and how is that benefiting you?** There was a project in which client was from non profit organization and wanted to collaborate with us and had budget issues. Hence Anymeeting Video Conferencing helped us providing an alternate to Zoom/Microsoft teams. ### 48. Connect and collaborate from anywhere **Rating:** 4.0/5.0 stars **Reviewed by:** Srinivasan R. | Technical Advisor - Microsoft Exchange, Skype, M365, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Intermedia Unite?** Any meeting video conferencing works perfectly during the meeting and no disruption occurs regardless of number of people joined in the meeting. One of tools made easier Connect people seamlessly. **What do you dislike about Intermedia Unite?** As far as this conferencing, we don't see much issues. Hopefully there will be more features added and further developed. **What problems is Intermedia Unite solving and how is that benefiting you?** Most of the people connects remotely and need a interactive meeting experience. Any meetings gives nice experience in the meeting which helps business more productive. ### 49. Wonderful program, takes care of our needs internally and with our customers externally! **Rating:** 5.0/5.0 stars **Reviewed by:** Kay P. | Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Intermedia Unite?** Texting and pictures are very helpful. I like the program **What do you dislike about Intermedia Unite?** No problems, I love the chat and text features, easy to find our people and share their contact info. **What problems is Intermedia Unite solving and how is that benefiting you?** I have had good results from Support when needed. ### 50. Not entry level user friendly. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about Intermedia Unite?** There are additional products like the secure vault (securisync) that were included in standard offerings. **What do you dislike about Intermedia Unite?** The software dashboard and customer service were not user-friendly. **What problems is Intermedia Unite solving and how is that benefiting you?** I am no longer using Intermedia Unite due to the issues mentioned. ## Intermedia Unite Discussions - [What is the difference between AnyMeeting and other web conferencing services?](https://www.g2.com/discussions/what-is-the-difference-between-anymeeting-and-other-web-conferencing-services) - 1 comment, 2 upvotes - [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote - [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote - [Is AnyMeeting safe?](https://www.g2.com/discussions/is-anymeeting-safe) - 1 comment, 1 upvote - [how it can be batter than zoom?](https://www.g2.com/discussions/how-it-can-be-batter-than-zoom) - 1 comment, 1 upvote - [View Intermedia Unite pricing details and edition comparison](https://www.g2.com/products/intermedia-unite/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A48%3A59+-0500&secure%5Bsession_id%5D=2dafb3d1-ab7d-4ead-91fd-ccdafc87d3a3&secure%5Btoken%5D=8413c31d7da71dbacac596b80cc3dbec257d142b208ed09f8372f211ff6aa373&format=llm_user) ## Intermedia Unite Integrations - [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Intermedia Unite Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Collaboration Tools** - Screen Sharing - Presentations - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Software Type** - Mobile - Browser Application - Desktop Application **Access** - Software Pairing - Browser Extension - Individual Download **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Intermedia Unite Alternatives - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,391 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,582 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews)