--- title: Intermedia Unite Reviews meta\_title: 'Intermedia Unite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 522 reviews by the users' company size, role or industry to find out how Intermedia Unite works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 522 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Intermedia Unite Reviews & Product Details Visit Website Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts. * * * Product Website Intermedia Unite Seller [Intermedia](https://www.g2.com/sellers/intermedia) Discussions [Intermedia Unite Community](https://www.g2.com/products/intermedia-unite/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Spanish Solution Type All-in-One Overview by Elyse Ciaravino Show More ## Pricing Pricing provided by Intermedia Unite. ### Unite For Teams Pro $22.99 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/intermedia-unite/pricing) ## Intermedia Unite Integrations (4) What do users say about integrations? Verified by Intermedia Unite [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClinicMind ](https://www.g2.com/products/clinicmind-clinicmind/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Mara L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mara L.") ML Mara L. Insurance Agent Small-Business (50 or fewer emp.) 7/18/2023 "Useful and dependable communication tool!" 5/5 What do you like best about Intermedia Unite? Our office was challenged by the pandemic - we are a small company who is used to coming to the office daily. Because of the tools from Intermedia we are able to work remotely and have much more flexibility and dependability for our clients and other team members. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? One downside would be that if the internet it out, so is your communication ability. Luckily, the app can work on cell phone data so this situation can be avoided. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Unite helps team members connect and communicate effectively, even while working remotely. Our small office means we need to be able to work closely, even when not in the same office. Transfers and conference calls are easy, the voicemail services are great, and the call quality has been good. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 2/15/2024 "Great service and systed" 5/5 What do you like best about Intermedia Unite? The call quality is great. The desktop and smartphone apps are also great. As an IT Administrator, I appreciate the smartphone app letting me make and recieve calls from my desk phone wherever I am. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Some minor call quality issues, but they are few and far between. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? The unite platform is great for our phone service and interoffice messaging. Review collected by and hosted on G2.com. Show More 11/18/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/7/2023 "Wonder Customer Service" 5/5 What do you like best about Intermedia Unite? Everytime I am not able to find the answer through the Knowledge Base, customer service has always gone above and beyond to help resolve my issues as well as share the information so I know better for next time (Not that there are many issues at all). Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? The Partner Portal could be a little more user friendly, but after 2+ years of working with Intermedia, I have found my way around just fine. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Intermedia is always open for suggestions or comments and I trust they take those into consideration when rolling out updates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SD Steven D. Sales and IT Small-Business (50 or fewer emp.) 7/21/2022 "Great Customized VOIP Phone experience" 5/5 What do you like best about Intermedia Unite? There are so many options, one can set up the phone system exactly how they would like. With the help of the onboarding representative, they helped me set it up perfectly to what works for our small company. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? It will take someone inside one's company to spearhead the phone set up, to work clostly with the intermedia representatives. And it will take some time to discuss and figure out exactly how one wants the system to function. (Not really much of a dislike, just a fact of the Process.) I was the person who handled that, and I learned a lot, the representatives were very patient and willing to work with me until we got it functioning how we like. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Having a functioning phone system for business hours, after business hours and during holidays. Some of our reps work from home and having a very good functioning phone in our own personal home offices is a great benefit. It acts as if we are all on a local network, even though we are physically far from each other. Review collected by and hosted on G2.com. Show More 5/25/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Akhileshwar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhileshwar S.") AS Akhileshwar S. Content Writer Small-Business (50 or fewer emp.) 1/19/2024 "The ease of Video Conferencing" 4.5/5 What do you like best about Intermedia Unite? The best part about Any meeting Video Conferencing among other options is its ease of navigation. The Interface is really understandble and provides quality video experience. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Sometimes I found lag specially when a new person join the meeting Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? It solving the problem of usage understanding. It benefit me as I never use video conferencing but using this, I am managing my freelancing work through it. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 7/20/2024 Validated ReviewerSource: Organic CG Clark G. R Small-Business (50 or fewer emp.) 7/26/2023 "Intermedia Business Cloud Communications System" 4/5 What do you like best about Intermedia Unite? Our clinic has used Intermedia Cloud Communications since about 2018 when we transitioned over to a dedicated VOIP phone service. The initial set up was simple and straight forward. The maintenance has been equally as enjoyabe. We are able to onboard new phones and users pretty easily. The service & support has been very good. Much of their support staff is located outside of the United States, however they are all very polite and thorough in their troubleshooting. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? One of the things that we don't like about Intermeida Cloud Communications is the user interface to onboard or maintain individual phone devices, specifically the editing/customizing of the line keys on each device. While not horribly difficult, it is a very tedious and slow process that seemingly could be much easier. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? The plug, program and play aspect of using their service, once learned, is very helpful and time saving. We are able to order the phones and accessories directly from Intermedia. Then receive the phone, plug the phone in and fully program it remotely via the administrator interface. We rarely have issue with call quality. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 2/22/2024 "Highly recommended VOIP service" 5/5 What do you like best about Intermedia Unite? Great support, very reliable and I like that I have a separate number for texting. They tell you in advance if there is planned downtime for updates, fixes, etc. Very affordable. Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Have not experienced anything bad yet... Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Business phone and text solution that is reliable Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bhumika Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhumika Y.") BY Bhumika Y. Associate Manager - Sales Asana <> Miro Small-Business (50 or fewer emp.) 1/16/2024 "The best video conferencing app" 5/5 What do you like best about Intermedia Unite? This app is awesome! I can talk to my friends and family on the screen. It's like they are right here with me. Super easy to use! Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? Nothing as such, I like this app since the begining of its use Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? provides flexibility in scheduling meetings, accommodating participants across different time zones. It allows for more inclusive participation, regardless of geographical location. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Bhasker G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhasker G.") BG Bhasker G. Member Technical Enterprise (\> 1000 emp.) 1/12/2024 "Good VC tool for professionals" 5/5 What do you like best about Intermedia Unite? It feels like a no nonsense VC tool for both both quick and long video meetings. It has good features and doesn't fail to meet the demands Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? One drawback was that no many people are using it currently so it takes some effort to convince people why I prefer this tool over other more popular alternatives. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Connecting to peers and friends seemlessly Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CR Caitlin R. Small-Business (50 or fewer emp.) 12/15/2023 "Intermedia Unite is essential!" 5/5 What do you like best about Intermedia Unite? Collaborative Ease of use Versatile Customer service Review collected by and hosted on G2.com. What do you dislike about Intermedia Unite? I think all aspects of Intermedia Unite are very helpful. Review collected by and hosted on G2.com. What problems is Intermedia Unite solving and how is that benefiting you? Intermedia Unite provides an internal communication platform through Chat, external communication through company messaging that is solving key communication issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ## Questions about Intermedia Unite? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Intermedia Unite ](https://www.g2.com/products/intermedia-unite/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 4 years ago What is the difference between AnyMeeting and other web conferencing services? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-difference-between-anymeeting-and-other-web-conferencing-services) GU Guest User • Last activity 9 months ago What is Anymeeting Video Conferencing used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) [ View all Discussions ](https://www.g2.com/products/intermedia-unite/discuss) ## Pricing Options Pricing provided by Intermedia Unite. ### Unite For Teams Pro $22.99 1 User Per Month ### Unite For Teams Enterprise $28.99 1 User Per Month ### Unite Pro $27.99 1 User [ View More Pricing Information ](https://www.g2.com/products/intermedia-unite/pricing) Intermedia Unite Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,429) [ Compare Now ](https://www.g2.com/compare/intermedia-unite-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/intermedia-unite-vs-nextiva) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-intermedia-unite) ##### ##### Intermedia Unite Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Individual Download Collaboration Tools Screen Sharing Real-Time Chat [ View More Features ](https://www.g2.com/products/intermedia-unite/features) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/intermedia-unite/competitors/alternatives) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) ##### Explore More [Which are the top performing equity management platforms for preventing cap table errors before they cause legal issues?](https://www.g2.com/discussions/which-are-the-top-performing-equity-management-platforms-for-preventing-cap-table-errors-before-they-cause-legal-issues)[What exit interview management tools work best for collecting honest departure insights at mid-size companies without survey fatigue?](https://www.g2.com/discussions/what-exit-interview-management-tools-work-best-for-collecting-honest-departure-insights-at-mid-size-companies-without-survey-fatigue)[Top tools for producing digital marketing assets](https://www.g2.com/discussions/which-are-the-top-content-creation-tools-for-producing-digital-marketing-assets) [Which IRCM solutions support usage-based billing and service monetization for telecommunications providers?](https://www.g2.com/discussions/which-ircm-solutions-support-usage-based-billing-and-service-monetization-for-telecommunications-providers)[What are the top tools for automating brand asset approvals?](https://www.g2.com/discussions/what-are-the-top-tools-for-automating-brand-asset-approvals)[Pros and Cons Details](https://www.g2.com/products/intermedia-unite/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)